Patient Services Manager 2

Sodexo is seeking a Patient Services Manager 2 for Newark Beth Israel Medical Center in Newark, NJ. The Pateint Services Manager for this location will manage and develop a team of approximately 40-50 union, front-line staff. The ideal candidate for this role must be well organized and possess strong leadership skills. Previous hands-on healthcare operations experience as an opening and or closing manager would be a plus for this role.

• Have oversight of the patient services area, production, and diet office
• Ensure excellence in service quality and delivery schedules
  Work with the diet office to review and address any patient menu/meal concern
• Daily patient meal rounding 
• Identify process improvement initiatives and oversee the implementation
• Employee training for compliance, safety, sanitation, customer service and HR Functions
• Ensure and drive efforts for Gold Check Standards & HACCP guidelines
• Work with the culinary team staff to address any customer complaints or issues relative to food items

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

• Medical, Dental, Vision Care and Wellness Programs
• 401(k) Plan with Matching Contributions
• Paid Time Off and Company Holidays
• Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

• Possess at least 2 years food management experience with a focus on purchasing, inventory, food cost analysis and food production forecasting;
  Have working knowledge of automated food inventory, ordering, production and management systems.
• Ensure food safety, sanitation and workplace safety standard compliance; 
  focus on patient services and satisfaction;
• Have a strong working knowledge of food safety and sanitation guidelines;
• Have a commitment to quality and customer service;

At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.

Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.

Minimum Education Requirement - Associate's Degree or equivalent experience
Minimum Management Experience - 2 years
Minimum Functional Experience - 2 years work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc.