Financial Operations Specialist

Sodexo is seeking a Financial Operations Specialist for the SoGo Administration team who will work with the Program Director and other team members. 

This role will work a hybrid schedule requires three days in the office and two days from home plus ten work From anywhere days, in the U.S. only, provided annually.  This is on top of vacation, holidays and personal days. 

The office offers a modern, collaborative environment with free parking and on-site full-service cafeteria.

This role supports several teams within Financial Shared Services and all business segments. Responsibilities include supporting Sodexo’s internal stored value card program, accounting, requesting cashier’s checks from banks, preparing bank deposits, and. Key tasks are:

• Oversee the end-to-end bulk fulfillment process for $15M in client-funded cards, ensuring rapid response times & proactively building a relationship to consistently meet client expectations at some of Sodexo premier accounts.
• Adjust card balances on non-business days ensuring all changes are made in accordance with client instructions & accurately invoiced per contractual terms.
• Manage all customer-facing platforms including oversite of out-sourced help desk. Ensure our guests requests, which include card balance transfer, website support & refunds, are processed efficiently and timely.
• Support and manage the digital disbursement platform which reduces one time check requests for refunds and reimbursement for SoGo and for campus mystery shoppers and survey participation. Ensure all activity is accurately reported in our financial system.
• Oversee the accurate input & integration of financial data from processor into designated statistical categories, ensuring that invoices & costs are appropriately allocated to operational units. This includes validating data integrity.
• Perform data approval for client custom cards which must be performed at a point-of-sale terminal prior to printing thousands of plastic cards for use at our client operations.
• Request bank drafts & ensure checks are received promptly and oversee secure distribution to designated recipients.
• Prepare bank deposits for physical checks received by endorsing all checks upon receipt, recording check and accounting information in the financial system, completing deposit slips, and ensuring all documentation is securely processed and deposited according to company policy.
• Close credit card merchant IDs and bank accounts as required, ensuring all closures are performed in accordance with company policies and financial controls.
• Review, distribute and manage department mail.
• Submit departmental invoices using the Accounts Payable portal
• Support the journal entry review process
• Provide backup support for card terminal deployments
• Review, distribute and manage department mail
• Perform special projects as needed

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

• Medical, Dental, Vision Care and Wellness Programs
• 401(k) Plan with Matching Contributions
• Paid Time Off and Company Holidays
• Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

• Bachelor’s degree in accounting, finance, or a related field
• Proficiency with spreadsheets and other Microsoft Office Applications
• Excellent communication and interpersonal abilities
• A proactive self-driven attitude with a strong sense of initiative
• A genuine commitment to serving both internal and external clients
• Outstanding organizational skills and attention to details
• Ability to thrive in a fast-paced environment

At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.

Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.

Minimum Education Requirement - High School Diploma or GED or equivalent experience