HTM Supervisor

Precise. Reliable. Powerful. Join a team as innovative as the technology we manage.

****Full Relocation Package is Included! & This job may be eligible for a sign-on bonus!****

Sodexo's Healthcare Technology Management Division seeks an experienced, reliable, & personable HTM Supervisor- Healthcare/ Biomed for Altru Health System located in Grand Forks, ND. 

POSITION DESCRIPTION

Working independently under the limited supervision of the Director and/or District Manager II, inspects, repairs, maintains, and calibrates all types of clinical equipment and systems. Takes a lead role in operation and management of smaller operations or serves as second in command at larger/multiple accounts. Provides administrative, fiscal, and technical management of the operation, and supervision and training to the assigned staff. Interacts on a routine basis with hospital management and other clinical health providers in the identification of technology-based problems and solution development. The Supervisor possesses significant ability in the life cycle management of sophisticated clinical inventory devices and systems. Develops and conducts on-the-job training programs regarding technical, administrative, and customer service requirements.

****A valid driver’s license and acceptable driver’s license record check is required.****

• Oversee both biomedical and imaging equipment services including vendor management, regulatory compliance, and project management.  Position may require local travel to accounts and clinics in the area. 
• Lead technicians in accomplishing goals, develop a team of biomedical professionals and evaluate staff productivity, efficiency, and other specific work quality performance indices.
• Coordinate preventative maintenance scheduling and develop work schedules for all staff technicians and make adjustments as needed to accommodate changing workloads.
• Responsibility for all operations. Assumes technical responsibilities. Supervises managers. Maintains customer satisfaction and good public relations.
• Verify process exists to ensure appropriate response to all service requests.
• Produce, review, and make assessments of various reports related to work completion, unfinished work, preventive maintenance completion rates, and repeat equipment failures.
• Understand and comply with Joint Commission and other applicable standards and regulations.
• Provides accurate and timely reporting to Account and/or District Managers, and hospital management.

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

• Medical, Dental, Vision Care and Wellness Programs
• 401(k) Plan with Matching Contributions
• Paid Time Off and Company Holidays
• Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

• Formal training and experience repairing, maintaining, and calibrating medical devices as well as experience servicing senior BMET level equipment and areas. (i.e. Servo U, Hamilton, Vyaire, Getinge, Phillips Ventilators, Anesthesia, Telemetry, Phillips Patient Monitors, Critical Care, ER, OR, Lab, and GI)- Not all are required.
• Working knowledge of healthcare technology operations and biomedical equipment, supervisory and leadership abilities, and experience with data management. Microsoft excel experience is required.
• Experience in a hospital or healthcare setting.
• The ability to be organized, resourceful, adept at making decisions and managing budgets.
• Strong service focus to include the ability to engage staff, vendors, and client to ensure service is continually sustained at a high level.
• Leadership capabilities to oversee operations, client relations, and supervise their technician and engineering staff.
• Excellent communication, customer service and time management skills. 

At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.

Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.

Minimum Education Requirement - Bachelor’s Degree or equivalent experience

Minimum Management Experience - 3 years   

Minimum Functional Experience - 3 years work experience in facilities (e.g., maintenance, plant operations, engineering services, grounds, custodial/environmental, or transportation) or a related field