Let your passion for people be the driver of your success at Sodexo. Through your leadership, your team will make a real impact every day.
RELOCATION ASSISTANCE AVAILABLE!
Sodexo’s Campus Segment is seeking an experienced General Manager 5 to lead the dining program at Rensselaer Polytechnic Institute (RPI), a premier four-year private institution located in Troy, NY. RPI enrolls approximately 7,000 students, with 3,400 students on the meal plan and four dining halls across campus.
In this highly visible leadership role, you will oversee all aspects of the resident dining program, guiding a team that includes 4 Resident Dining Managers and 3 Culinarians, with strong support from onsite Finance, HR, and Marketing partners. The successful candidate will be a strategic, student-focused leader with demonstrated strength in financial management, employee development, operational innovation, and driving student satisfaction. This position reports directly to the Resident District Manager.
Lead the overall strategy, operations, and performance of the resident dining program across four dining halls.
Oversee and mentor a leadership team of managers and culinarians, driving engagement, accountability, and professional development.
Ensure exceptional student satisfaction through high-quality food execution, customer service excellence, and innovative dining programming.
Manage financial performance, including food cost, labor cost, budgets, forecasting, and financial reporting.
Utilize Sodexo’s food management systems to oversee menu planning, recipe management, purchasing, production, and inventory control.
Maintain strong client partnerships and serve as the primary operational leader for campus stakeholders.
Promote a culture of safety, sanitation, and compliance across all dining operations.
Encourage creativity and operational enhancements to elevate the dining experience and support enrollment and retention goals.
Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:
More extensive information is provided to new employees upon hire.
Previous leadership experience in large-scale university dining or high-volume environments in Healthcare, Sports & Leisure, or Corporate dining.
Strong proficiency with online food management systems for menu planning, ordering, and inventory (e.g., Sodexo tools).
Proven financial acumen with a track record of success managing food and labor costs, budgets, and operational KPIs.
A “people-first” leadership style with the ability to build, motivate, and retain high-performing teams.
Strong client relationship skills with the ability to communicate effectively and deliver results.
Exceptional attention to detail in food quality, presentation, and customer service.
Ability to multi-task, stay organized, lead with innovation, and drive operational excellence.
Commitment to creating a welcoming, student-focused dining environment.
At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.
Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.
Minimum Education Requirement - Bachelor’s Degree or equivalent experience
Minimum Management Experience – 5 years
Minimum Functional Experience – 5 years