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Sodexo's Campus Segment is seeking a Food Operations Manager 2 to support our University Segment at Maine Maritime Academy in Castine, ME. This role provides leadership and operational oversight for the campus dining program, with a primary focus on resident dining and supervision of multiple retail locations. The Food Operations Manager ensures exceptional service delivery, strong financial performance, and compliance with Sodexo standards while fostering a positive, team-focused culture.
Maine Maritime Academy is a public institution specializing in maritime education, serving approximately 900 students along with faculty and staff in a close-knit campus community.
Lead and oversee daily food service operations, including residential dining, retail outlets, and catering
Establish and maintain a safe, compliant, and welcoming work environment
Supervise and support managers, supervisors, and frontline staff to ensure operational excellence
Utilize Sodexo systems, tools, and programs to drive customer satisfaction, account retention, and financial performance
Ensure food quality, service standards, and regulatory requirements (HACCP, food safety, and sanitation) are consistently met
Manage labor, inventory, and operating expenses to achieve company and client financial goals
Develop and implement operational plans, projects, and initiatives aligned with Sodexo and client strategic objectives
Build strong relationships with campus leadership, faculty, staff, and students through effective communication and collaboration
Uphold all Sodexo HR policies and procedures while promoting employee engagement and development
Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:
More extensive information is provided to new employees upon hire.
Proven experience overseeing day-to-day food service operations in a campus, healthcare, or high-volume dining environment
Strong leadership skills with the ability to coordinate and prioritize work across managers, supervisors, and frontline teams
Financial acumen with experience managing budgets, labor, and food costs
A customer-focused mindset and comfort working with senior client stakeholders
Knowledge of food safety regulations, HACCP standards, and compliance requirements
The ability to develop strategic plans and translate them into operational results
Excellent communication, organizational, and problem-solving skills
A positive, hands-on leadership style that fosters teamwork, accountability, and continuous improvement
At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.
Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.
Minimum Education Requirement - Associate's Degree or equivalent experience
Minimum Management Experience - 2 years
Minimum Functional Experience - 2 years work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc.