Workplace Experience Manager

Sodexo is seeking a Workplace Experience Manager to support a High-End Corporate Client that rapidly growing. The Manager of Workplace Experience and Services will lead our customer success programs where Sodexo is responsible for the development and execution of workplace strategy. 

This is an ON-SITE position that will require up to 20% travel between sites. Candidates must reside near Mountainview, CA.

The Workplace Experience Lead is a creative and highly detail-oriented professional responsible for bringing the company culture and brand to life within our physical office spaces. This role owns the design, management, and implementation of programs that enhance the daily employee experience. This role would also oversee reception teams for operational execution and program management. You will be the primary driver behind workplace aesthetics, amenities, internal branding, and communications, ensuring our offices are engaging, functional, and reflective of our values. 

Workplace Experience & Design

• Workplace Experience Design and Management: Define, develop, and maintain the standards for an exceptional, branded employee experience across all office sites.
• Reception Management: Hire, manage, and operational oversight of office reception teams.
• Workplace Amenities Management: Oversee the selection, maintenance, and quality of workplace amenities (e.g., wellness rooms, game areas, collaboration tools), ensuring they meet employee needs.
• Signage Approvals and Mapping: Manage the end-to-end process for all internal and external workplace signage, including securing necessary approvals and maintaining accurate digital mapping of sign locations.
• Poster Program Management: Own the strategy and execution of the internal poster program, coordinating content creation, printing, installation, and rotation to keep messaging fresh and relevant.

Branding, Swag, and Retail

• Swag Management: Manage the company's internal swag program, including inventory control, procurement, design input, and distribution for various workplace needs and events.
• Brand Store Updates: Act as the operational liaison for the internal brand store, managing inventory updates, product launches, and coordinating with third-party vendors.
• Brand Integration: Ensure that all physical workplace installations and activations adhere strictly to brand guidelines.

Activation Marketing & Communications

• Activation Marketing and Comms: Lead the marketing and communication strategy for all new workplace initiatives, amenities, and programs, utilizing multiple channels (e.g., email, internal chat, digital displays).
• Monthly Calendars: Create, maintain, and publish monthly calendars detailing all major workplace programs, events, and activation activities to keep employees informed

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

• Medical, Dental, Vision Care and Wellness Programs
• 401(k) Plan with Matching Contributions
• Paid Time Off and Company Holidays
• Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

• 3+ years of experience in workplace experience, corporate events, internal communications, or brand activation.
• Proven experience managing visual merchandising or internal branding projects.
• Exceptional organizational skills and a meticulous attention to detail in managing multiple simultaneous projects.
• Strong verbal and written communication skills; capable of copywriting for internal marketing.
• Proficiency in project management and calendar scheduling tools.

At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.

Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.

Minimum Education Requirement - Bachelor’s Degree or equivalent experience
Minimum Management Experience - 5 years
Minimum Functional Experience - 3 years