Provide strategic, hands-on leadership for daily food operations across three Chicago accounts, ensuring exceptional culinary quality, elevated presentation, and a consistently outstanding guest experience across retail cafés, catering, and production.
Drive financial performance across multiple units by managing budgets, forecasting, and cost controls to meet and exceed company and client objectives.
Build and sustain strong client partnerships, serving as a trusted advisor to enhance satisfaction, retention, and long-term growth.
Inspire and develop managers and frontline teams, fostering accountability, engagement, and a culture of service excellence.
Ensure full compliance with Sodexo standards for food safety, sanitation, and workplace safety while promoting an inclusive, high-performing environment.
Evaluate operational performance and implement data-driven improvements; prepare and deliver impactful business reviews and presentations that communicate results, strategy, and opportunities to clients and senior leadership.