Food Operations Manager 2

Sodexo’s Campus Segment is looking for a Food Operations Manager 2 at Hampshire College, an independent liberal arts institution and member of the Five College consortium. Located in Amherst, Massachusetts, Hampshire College provides residential undergraduate education to roughly 900 students, supported through full and partial meal plans, two retail dining operations, year-round catering, and summer conference services. 

• Oversee resident dining, retail, catering, and summer conference services daily operations.

• Ensure operational food quality, service delivery, and guest experience meet standards set by our client partners and Sodexo.

• Encourage student and community engagement through marketing programs, collaborations with Hampshire departments and support dining team members in customer service training, event management and daily operations.

• Support the General Manager with meeting financial performance through daily decision making and accountability.  May assist with financial reporting on daily, weekly and monthly process.

• Maintain exceptional client relations; serve as a trusted advisor and strategic partner to campus leadership.

• Ensure compliance with Sodexo standards, regulatory requirements, and all food safety and sanitation protocols.

• Champion a positive, inclusive, and growth-oriented workplace culture.

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

• Medical, Dental, Vision Care and Wellness Programs
• 401(k) Plan with Matching Contributions
• Paid Time Off and Company Holidays
• Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

• have a work history demonstrating strong employee engagement leadership skills, as well as previous supervisory experience and the ability to work collaboratively; 
• have management experience in a multi-unit high volume dining environment;
• can manage multiple priorities, demonstrate professional communication skills, and a passion for a high level of customer service; 
• prioritize tasks and exhibit flexibility to take on additional responsibilities as needed; 
• demonstrate working knowledge of Food Management Systems and proficiency in computer skills/report management

At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.

Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.

Minimum Education Requirement - Associate's Degree or equivalent experience
Minimum Management Experience - 2 years
Minimum Functional Experience - 2 years work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc.