Food Operations Manager 2

Sodexo is seeking a dynamic Food Operations Manager to lead dining room operations at Luther Manor in Wauwatosa, Wisconsin.  Luther Manor is a not-for-profit Life Plan Community situated in a beautiful, park-like setting with gardens and open green spaces, yet close to the city’s culture and conveniences. 

We’re looking for a hospitality-driven professional with strong front-of-house leadership experience and a passion for mentoring and training staff. Typical shift is 9:30am - 6:30pm, may vary with every other weekend coverage. Bring your passion for hospitality to a team that values excellence, community, and care. 

• oversee day-to-day front of house operations for an on-site restaurant and two dining rooms;

• manage meal tickets and ensures timeliness of delivery;

• manage a front-of-house team of approximately 25 staff members;

• deliver high quality food services for resident satisfaction;
• develop and maintain client and customer relationships;

• ensure compliance with food safety regulations and maintain a clean, safe, and welcoming environment for all residents and guests;

• ensure Sodexo standards are met. 

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

• Medical, Dental, Vision Care and Wellness Programs
• 401(k) Plan with Matching Contributions
• Paid Time Off and Company Holidays
• Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

• a work history demonstrating strong employee engagement and customer service skills, as well as previous restaurant management or senior dining experience; 
• the ability to manage multiple priorities, demonstrate professional communication skills, and a passion for a high level of customer service; 
• the ability to drive employee success to enhance the value of the food and nutrition team; 
• the ability to prioritize tasks and exhibit flexibility to take on additional responsibilities as needed.

At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.

Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.

Minimum Education Requirement - Associate's Degree or equivalent experience
Minimum Management Experience - 2 years
Minimum Functional Experience - 2 years work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc.