Retail Manager 3

Success is yours when you collaborate and work hard in our team-based culture.

Sodexo’s Campus Segment is seeking an experienced Retail Manager 3 to join our team supporting the vibrant and engaged campus community at the University of Vermont in Burlington, VT. In this role, you will oversee the largest and highest-volume retail dining outlets on campus, managing multiple branded concepts while ensuring consistent adherence to Sodexo and brand standards. As a highly visible campus leader, you will drive operational excellence, develop and inspire your team, and deliver an exceptional customer experience across all retail locations. You will partner closely with UHDS leadership, campus stakeholders, and Sodexo support teams to elevate the retail dining program and meet the evolving needs of students, staff, and guests.

• Lead day-to-day operations across multiple high-volume retail dining locations.
• Ensure strong brand compliance, high-quality food execution, and exceptional guest service.
• Recruit, train, schedule, and mentor a diverse hourly team.
• Monitor labor, inventory, and food cost controls to achieve financial targets.
• Maintain Sodexo’s quality, safety, and operational standards across all units.
• Collaborate with UHDS and campus leadership on engagement initiatives, promotions, and programming.
• Implement process improvements that enhance efficiency, consistency, and customer satisfaction.
• Support merchandising, menu innovation, and ongoing partnerships with brand representatives.
• Work closely with residential dining and catering teams to ensure seamless campus-wide coordination.
• Maintain a visible, guest-facing presence to ensure a welcoming and responsive environment.

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

• Medical, Dental, Vision Care and Wellness Programs
• 401(k) Plan with Matching Contributions
• Paid Time Off and Company Holidays
• Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

• Progressive leadership experience in retail dining, foodservice, or hospitality.
• Proven success managing high-volume or multi-unit retail concepts.
• Strong leadership skills with the ability to motivate, coach, and develop teams.
• Solid understanding of financial drivers, including labor management and food cost control.
• Ability to balance hands-on operational work with administrative and strategic tasks.
• Excellent communication and relationship-building skills.
• Experience working in a fast-paced environment with shifting priorities.
• Commitment to fostering a culture of inclusion, safety, and service excellence.
• Flexibility to work a varied schedule based on business needs.

At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.

Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.

Minimum Education Requirement - Associate's Degree or equivalent experience
Minimum Management Experience - 2 years
Minimum Functional Experience – 1 year of work experience in concessions, retail sales, or store operations