General Manager 2 - Conference Center

Location US-PA-NEW BERLINVILLE
System ID
987248
Category
Facilities
Employment Status
Full-Time
 
Exempt
Posted Range
$120190 to $155540
Company : Segment Desc
CORPORATE SERVICES SEGMENT (US)
 
On-Site

Role Overview

 

Sodexo Corporate Services is excited to announce a new opportunity for a General Manager to lead operations within a high‑profile client’s private Conference Center. This role is ideal for a polished, strategic, and service‑driven leader who thrives in a fast‑paced environment where exceptional hospitality and flawless event execution are the standard.

As the General Manager, you will oversee all daily operations, direct and execute events, and ensure a seamless experience for clients, guests, and internal partners. You will play a key role in establishing systems, procedures, and protocols that elevate the Conference Center’s performance and reputation. This position also leads a frontline team, ensuring staff are trained, supported, and empowered to deliver outstanding service.

 
At Sodexo, we create exceptional experiences that bring people together. This role offers the opportunity to lead a high‑visibility operation, partner with a prestigious client, and shape a conference center environment that reflects excellence, innovation, and hospitality at every touchpoint.

What You'll Do

  • Oversee daily operations of the client’s Conference Center.

  • Direct, plan, and execute events of varying size and complexity.

  • Establish and refine operational systems, procedures, and service standards.

  • Lead, train, and motivate a frontline team across multiple service areas.

  • Partner closely with the client and internal Sodexo teams to ensure alignment and satisfaction.

  • Manage staffing, scheduling, and event logistics to ensure flawless execution.

  • Maintain a strong presence during events to ensure service excellence.

 

What We Offer

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

 

  • Medical, Dental, Vision Care and Wellness Programs
  • 401(k) Plan with Matching Contributions
  • Paid Time Off and Company Holidays
  • Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

What You Bring

  • Experience managing high‑profile conference or meeting center operations.

  • Strong financial acumen, including P&L management and understanding of controllable vs. non‑controllable expenses.

  • A background in business development, with the ability to grow and enhance conference services for existing and new client accounts.

  • Exceptional communication skills and the ability to partner effectively with clients, executives, and administrative teams.

  • Experience hiring, training, and motivating high‑performing teams across Food & Beverage, Catering, Conference Services, and Audiovisual Technology.

  • Previous experience in event and space management with a focus on premium service delivery.

  • Proven ability to build and maintain strong relationships with executive‑level stakeholders.

Who We Are

At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.

 

Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.

Qualifications & Requirements

Minimum Education Requirement - Bachelor’s Degree or equivalent experience  

Minimum Management Experience - 5 years              

Minimum Functional Experience - 5 years  of work experience in hospitality services including hotel management, conference center services, food services, etc.

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