General Manager 2 - Food

Let your passion for people be the driver of your success at Sodexo. Through your leadership, your team will make a real impact every day.

Sodexo’s Campus Segment is seeking an experienced General Manager 2 to lead dining operations at Gordon-Conwell Theological Seminary, a small four-year college with a distinguished postgraduate program in Theology. The seminary blends a rich academic tradition with innovative educational practices and is home to students and families living on campus. Dining services include a weekday retail venue serving breakfast and lunch, along with catered events for campus departments and special functions.

As the senior-most leader for this account, the General Manager will oversee all aspects of food service operations, ensuring high-quality service delivery, operational efficiency, and financial success. This role directs contract management, upholds safety and quality standards, supervises daily activities, and drives customer satisfaction. The ideal candidate excels in team leadership, financial oversight, safety compliance, and building strong client partnerships.

• Lead and develop a diverse food service team, providing coaching, training, and clear direction.
• Oversee day-to-day operations, ensuring high standards of food quality, service, and safety.
• Manage unit financials including budgeting, forecasting, cost controls, payroll, and cash handling.
• Plan, coordinate, and execute special events and catering functions on campus.
• Maintain strong client relationships, ensuring high levels of satisfaction and partnership.
• Delegate responsibilities effectively and prioritize operational needs.
• Monitor and enforce operating standards, compliance, and workplace safety.
• Drive a culture of inclusion, engagement, and team collaboration.

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

• Medical, Dental, Vision Care and Wellness Programs
• 401(k) Plan with Matching Contributions
• Paid Time Off and Company Holidays
• Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

• Proven experience managing food service operations, preferably within higher education or contract dining.
• Strong financial acumen with the ability to manage budgets, cost controls, and reporting.
• Excellent leadership skills with the ability to train, mentor, and motivate teams.
• Ability to uphold safety and quality standards across all food operations.
• Strong communication, organizational, and customer service skills.
• Experience managing vendor relationships and client expectations.
• A commitment to workplace inclusion and creating a positive team environment.

At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.

Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.

Minimum Education Requirement - Associate's Degree or equivalent experience
Minimum Management Experience - 2 years         
Minimum Functional Experience  - 2 years