Area General Manager

Location US-PA-North Wales, PA
System ID
987481
Category
General Management
Employment Status
Full-Time
 
Exempt
Posted Range
$120190 to $155540
Company : Segment Desc
CORPORATE SERVICES SEGMENT (US)
 
On-Site

Role Overview

The Area General Manager leads a high‑profile, multi‑unit corporate dining operation across the Upper Gwynedd and West Point campuses, delivering an exceptional guest experience rooted in culinary excellence, hospitality, and innovation. This senior leadership role oversees café, catering, and hospitality services across both locations while cultivating strong client partnerships and shaping a modern, dynamic food program that reflects elevated global standards.

As part of a Global Strategic Account, the Area GM plays a critical role in aligning with global expectations, maintaining best‑in‑class service delivery, and ensuring a seamless, world‑class experience for employees and guests across both campuses. This leader serves as the strategic connector between on‑site teams, regional leadership, and the client’s broader enterprise.

This position is part of SodexoMagic, the joint venture between NBA Hall of Famer Earvin “Magic” Johnson and Sodexo. Through this partnership, we deliver creative, community‑focused solutions that elevate the guest experience, support local partners, and strengthen the communities we serve.

The Area GM drives financial performance across both sites, leads and develops diverse teams, and ensures flawless execution in every service area. This includes operational oversight, talent development, client relationship management, and continuous improvement initiatives that advance both Sodexo and client goals.

What You'll Do

  • Lead all café, catering, and hospitality operations across both campuses, ensuring consistent, best‑in‑class service.

  • Build, mentor, and develop high‑performing teams with a strong focus on hospitality, accountability, and growth.

  • Serve as the primary executive liaison to the client, strengthening partnerships through proactive communication and strategic alignment.

  • Drive financial performance across both sites, including budgeting, forecasting, labor management, and cost optimization.

  • Champion innovation, sustainability, and continuous improvement to elevate the workplace dining experience.

  • Ensure operational excellence by upholding SodexoMagic standards, global account expectations, and a seamless guest experience at every touchpoint.

What We Offer

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

 

  • Medical, Dental, Vision Care and Wellness Programs
  • 401(k) Plan with Matching Contributions
  • Paid Time Off and Company Holidays
  • Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

What You Bring

  • A proven track record leading multi‑unit dining or hospitality operations with consistent, high‑quality execution.

  • Strong client‑facing presence with the ability to build trust, influence decisions, and navigate a high‑expectation environment.

  • Exceptional leadership skills, including developing managers, strengthening teams, and fostering a culture of accountability and hospitality.

  • Sharp financial acumen with experience managing complex budgets, forecasting, labor strategy, and operational efficiencies.

  • A passion for innovation, creativity, and elevating workplace dining through fresh ideas, modern hospitality, and continuous improvement.

  • A commitment to community impact, supplier diversity, and inclusive leadership aligned with the SodexoMagic mission.

Who We Are

At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.

 

Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.

Qualifications & Requirements

Minimum Education Requirement - Bachelor’s Degree or equivalent experience
Minimum Management Experience – 5 years
Minimum Functional Experience – 5 years

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