Retail Manager 3

Location US-AZ-PRESCOTT
System ID
987591
Category
Food Service
Employment Status
Full-Time
 
Exempt
Posted Range
$56270 to $72820
Company : Segment Desc
UNIVERSITIES
 
On-Site

Role Overview

Sodexo is seeking a Retail Manager 3 to lead and elevate retail dining across the Embry–Riddle Prescott campus. This role is for a hands-on, floor-present leader with multi-outlet / multi-unit retail management experience who can confidently drive staffing, service, standards, and operational excellence. Your personal goal—and your team’s—will be to set the standard for campus dining services through a consistent, high-quality, hospitality-forward retail program.
 
Dining experiences for the Prescott campus community are provided by Sodexo, with multiple venues and concepts across campus—including Earhart’s Dining Hall, Scholars’ Café (featuring Starbucks), WOW, Eagles Café, Rocket Deli & Salads, Simply to Go, and mobile carts (Turbo and AERO).

What You'll Do

  • Lead multi-outlet campus retail operations day-to-day, ensuring an energetic, student-focused experience and consistent execution across locations.
  • Direct a team of ~75 employees through effective hiring support, training, coaching, engagement, and visible, hands-on leadership; build a culture of accountability and pride in service.
  • Own labor scheduling and payroll readiness, including schedule planning, coverage, time/attendance review, and partnering with unit leadership to control labor and meet service demands.
  • Drive retail standards and brand integrity by conducting audits (in-house and national brands) and ensuring concept/brand requirements are consistently met.
  • Manage cash handling, POS execution, and operational controls—mentoring teams in accurate cash handling and opening/closing processes while ensuring operational compliance.
  • Own inventory, purchasing, vendor relationships, merchandising, and signage—maintaining product availability, ordering accuracy, compliance, and marketing/merchandising standards (including digital signage where applicable).

What We Offer

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

 

  • Medical, Dental, Vision Care and Wellness Programs
  • 401(k) Plan with Matching Contributions
  • Paid Time Off and Company Holidays
  • Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

What You Bring

  • Multi-outlet or multi-unit retail management experience (campus, food retail, or high-volume hospitality environments strongly preferred).
  • Demonstrated success as a hands-on leader who coaches teams in cash handling, opening/closing processes, and daily operating standards
  • Proven ability to manage high-volume operations with strong attention to service, speed, quality, and guest experience.
  • Experience supporting inventory management, purchasing, and vendor coordination in a retail or food environment.
  • Strong leadership and communication skills, with the ability to promote programs and partner effectively in a campus environment. 
  • Comfort using technology tools for scheduling, reporting, and operational execution (POS, ordering/inventory systems, spreadsheets, and basic reporting).

Who We Are

At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.

 

Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.

Qualifications & Requirements

Minimum Education Requirement - Associate's Degree or equivalent experience
Minimum Management Experience - 2 years
Minimum Functional Experience – 1 year of work experience in concessions, retail sales, or store operations

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