General Manager 4 - Food

Lead a Dynamic Campus Dining Program as a General Manager!

RELOCATION ASSISTANCE AVAILABLE!

Sodexo’s Campus Segment is seeking an experienced General Manager 4 – Food to join the leadership team at Colleges of the Fenway Dining in Boston, Massachusetts. Colleges of the Fenway Dining is a consortium of three Boston campuses: Massachusetts College of Art and Design (MassArt), Massachusetts College of Pharmacy and Health Sciences (MCPHS), and Wentworth Institute of Technology (WIT).

In this role, the General Manager will provide strategic and operational leadership across the MassArt and MCPHS dining programs, overseeing all aspects of financial performance, service excellence, safety, and client satisfaction. Operations include a bustling food court with meal exchange, a licensed Starbucks, a campus convenience store, a smoothie bar, and a Sodexo Proprietary Brand food mart. The GM will lead a dedicated team committed to exceptional hospitality and positive student experiences. Experience managing union labor is essential to success in this role.

• Lead day-to-day operations across multiple campus dining venues, ensuring consistent execution, quality, and service excellence.
• Drive financial performance through effective budgeting, forecasting, and cost-control strategies.
• Build and maintain strong client relationships with campus partners at MassArt and MCPHS.
• Champion safety, compliance, and food quality standards across all outlets.
• Lead, coach, and develop a diverse team, including union staff, to achieve operational goals and high employee engagement.
• Oversee strategic planning, including menu execution, promotional activities, and customer experience initiatives.
• Ensure positive student engagement and satisfaction through responsive service and program innovation.
• Partner with cross-functional leaders to support sustainability, community impact, and campus initiatives.

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

• Medical, Dental, Vision Care and Wellness Programs
• 401(k) Plan with Matching Contributions
• Paid Time Off and Company Holidays
• Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

• Progressive leadership experience in university dining, hospitality, or a comparable high-volume food service environment.
• Proven success managing union labor and leading large, diverse teams.
• Strong financial acumen with experience overseeing budgets, P&L, and operational performance metrics.
• Excellent communication, client partnership, and relationship-building skills.
• A commitment to delivering high-quality food, outstanding service, and a safe, welcoming dining environment.
• Ability to thrive in a fast-paced, multi-unit setting with varied service styles.
• Strong organizational and problem-solving skills with a proactive, hands-on leadership approach.

At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.

Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.

Minimum Education Requirement - Bachelor’s Degree or equivalent experience
Minimum Management Experience – 5 years
Minimum Functional Experience – 5 years