Training Manager

Sodexo is seeking a Training Manager for Food & Nutrition Services to support the McLaren Health System in Michigan.  Ideally, this Manager should reside within one hour or be within a commutable distance to Flint, MI. 

A valid driver’s license and acceptable driver’s license record check is required. 

The Training Manager is responsible for developing, delivering, and evaluating training programs that ensure team members across the health system are skilled, safe, compliant, and confident in their roles. Operational topics include knife safety, food safety, sanitation, patient‑room entry procedures, and service standards while also assessing competency and identifying opportunities for continuous improvement.

This role partners closely with Operation Managers to support a consistent, high‑reliability culture across all facilities.

• Create, update, and deliver training programs for Food & Nutrition Services staff, including:

            Knife handling and equipment safety

• Food safety, HACCP principles, and sanitation standards
• Proper procedures for entering patient rooms (including isolation precautions)
• Tray line operations, meal accuracy, and patient‑experience standards
• Temperature logs, storage procedures, and regulatory compliance
• Customer service, communication, and service recovery
• Facilitate onboarding and orientation for new hires across multiple locations.

• Develop engaging training materials such as SOPs, videos, checklists, competency guides, and hands‑on demonstrations.
• Conduct skills assessments to evaluate staff knowledge, performance, and adherence to procedures.
• Track training completion, competency results, and follow‑up needs.
• Identify performance gaps and create targeted retraining plans.
• Provide coaching and feedback to employees to reinforce learning.
• Maintain a system‑wide training calendar and ensure consistent delivery across all campuses.
• Collaborate with leaders to identify training needs based on audits, safety events, patient feedback, and operational changes.
• Monitor regulatory updates and adjust training programs accordingly.
• Support readiness for inspections and accreditation surveys.
• Lead or participate in quality‑improvement initiatives related to food safety, patient experience, and operational excellence.
• Serve as a subject‑matter expert for food safety and service standards.

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

• Medical, Dental, Vision Care and Wellness Programs
• 401(k) Plan with Matching Contributions
• Paid Time Off and Company Holidays
• Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

• Experience delivering training or leading teams in a high‑volume environment
• Strong knowledge of food safety, sanitation, and HACCP principles
• Excellent communication, presentation, and coaching skills
• Ability to travel between facilities within the health system
• Experience in a hospital or healthcare setting is a plus

At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.

Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.

Minimum Education Requirement - Bachelor’s Degree or equivalent experience
Minimum Management Experience - 3 years
Minimum Functional Experience - 3 years in training