Environmental Services / Custodial Operations Manager 1

Sodexo is seeking a Environmental Services Manager to oversee EVS vendor services in a highly regulated pharmaceutical manufacturing environment in King of Prussia, PA. This role is responsible for overseeing third-party cleaning operations to ensure compliance with GMP, quality, safety, and contractual requirements while maintaining a state of continuous audit readiness. The successful candidate will serve as the primary liaison between the client, cleaning vendor, and Sodexo leadership, driving accountability, operational excellence, and service delivery performance. This individual will monitor vendor compliance, review documentation, manage KPI performance, and coordinate cleaning activities to support production schedules and business priorities. The role requires a strong understanding of GMP environments, quality systems, and vendor management best practices. This is a vendor oversight position and does not include direct supervision of cleaning staff or execution of cleaning activities.

• Oversee vendor performance to ensure compliance with GMP requirements, SOPs, quality standards, and contractual obligations.
• Serve as the primary point of contact between Sodexo, the client, and the cleaning vendor, facilitating communication and issue resolution.
• Review cleaning documentation, logs, and compliance records to maintain audit readiness and support inspections.
• Monitor vendor performance against established KPIs and SLAs, driving corrective actions and continuous improvement initiatives.
• Coordinate cleaning activities with production schedules to ensure consistent service delivery and operational alignment.
• Ensure compliance with safety requirements, training standards, PPE expectations, and incident reporting processes.

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

• Medical, Dental, Vision Care and Wellness Programs
• 401(k) Plan with Matching Contributions
• Paid Time Off and Company Holidays
• Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

• 5+ years of experience in pharmaceutical, biotechnology, life sciences, GMP-regulated manufacturing, or related environments.
• Strong knowledge of GMP requirements, quality systems, compliance documentation, and audit readiness practices.
• Experience managing vendors, contractors, or service providers within highly regulated operations.
• Proven ability to monitor performance through KPIs, service level agreements, and continuous improvement initiatives.
• Strong communication and stakeholder management skills with the ability to influence cross-functional teams and external partners.
• Excellent organizational, analytical, and problem-solving skills with a focus on compliance, customer service, and operational excellence.

At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.

Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.

Minimum Education Requirement - Associate's Degree or equivalent experience