Front of the House Manager

Location US-NY-NEW YORK
System ID
989258
Category
Food Service
Employment Status
Full-Time
 
Exempt
Posted Range
$58735 to $76010
Company : Segment Desc
CORPORATE SERVICES SEGMENT (US)
 
On-Site

Role Overview

The Front of House Manager leads the guest experience for a high‑profile corporate dining operation under Sodexo’s White Label model. This role delivers elevated, hospitality‑driven service with strong culinary awareness, ensuring every interaction aligns with the client’s brand. The manager oversees daily FOH operations, develops service teams, partners with culinary leaders on events and executive engagements, and serves as the primary client‑facing liaison. The position requires a polished hospitality presence, a deep understanding of corporate dining service, and the ability to maintain a seamless, branded guest experience.

What You'll Do

  • Lead Guest Experience by delivering a polished, hospitality‑driven service environment that reflects the client’s brand.

  • Oversee Daily FOH Operations to ensure seamless service flow, readiness, cleanliness, and guest movement.

  • Develop and Coach Teams to elevate service standards, hospitality behaviors, and culinary knowledge.

  • Partner With Culinary to support menu execution, tastings, and high‑touch corporate dining experiences.

  • Support Executive Meetings & Events with flawless coordination and elevated hospitality.

  • Manage Client Relationships by serving as the primary FOH liaison, anticipating needs, and maintaining a high‑profile service culture.

What We Offer

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

 

  • Medical, Dental, Vision Care and Wellness Programs
  • 401(k) Plan with Matching Contributions
  • Paid Time Off and Company Holidays
  • Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

What You Bring

  • Hospitality Expertise with a polished, guest‑focused approach suited for high‑profile corporate environments.

  • Corporate Dining Experience and comfort operating within fast‑paced, service‑driven workplace settings.

  • Culinary Awareness to support menu knowledge, service coordination, and partnership with culinary teams.

  • Leadership & Team Development with a track record of coaching service teams to elevated standards.

  • Client‑Facing Professionalism with the ability to build trust, anticipate needs, and represent the client’s brand.

  • Operational Strength in managing FOH flow, readiness, service standards, and overall guest experience.

Who We Are

At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.

 

Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.

Qualifications & Requirements

Minimum Education Requirement - High School Diploma or GED or Equivalent
Minimum Management Experience - 1 year

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