Office Manager

Use your passion for service to create a positive impact and make a difference.

Sodexo Facilities Management is seeking a highly organized, proactive, and customer-focused Office Manager to support the Facilities Department at Melrose Wakefield Hospital, with regular support provided at Lawrence Memorial Hospital. This position serves as a key administrative partner to Facilities Leadership, coordinating the daily administrative operations that support facility maintenance, regulatory compliance, and operational excellence across both hospital campuses. This role requires a self-starter who thrives in a fast-paced healthcare environment, demonstrates exceptional attention to detail, and is committed to delivering outstanding customer service. 

• Provide comprehensive administrative support to the Facilities Department and Facilities Leadership team.
• Manage facility work order and preventive maintenance systems, ensuring work requests are entered accurately, monitored, updated, and closed in a timely manner.
• Coordinate maintenance requests and assist with scheduling, tracking, reporting, and documentation for facility operations.
• Maintain accurate departmental records, reports, compliance documentation, meeting minutes, and correspondence.
• Support regulatory compliance initiatives by organizing documentation and assisting with audits, inspections, and accreditation activities.
• Process purchase orders, invoices, financial reports, and other administrative documents while supporting departmental budget tracking.

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

• Medical, Dental, Vision Care and Wellness Programs
• 401(k) Plan with Matching Contributions
• Paid Time Off and Company Holidays
• Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

• Experience managing computerized maintenance management systems (CMMS), work order systems, or preventive maintenance software; experience with Maximo, Keystone, or similar systems is highly preferred.
• Strong proficiency in Microsoft Office Suite, including Outlook, Word, PowerPoint, and intermediate to advanced Microsoft Excel skills.
• Experience processing purchase orders, invoices, financial reports, and supporting departmental budget activities.
• Excellent organizational and time management skills with the ability to prioritize multiple responsibilities while meeting deadlines.
• Outstanding verbal and written communication skills with a professional demeanor and strong customer service focus.
• Healthcare facilities experience is preferred but not required. 

At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.

Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.

Minimum Education Requirement - Associate's Degree or equivalent experience