At Sodexo we believe that Quality of Daily Life contributes to the progress of individuals and the performance of organizations. Sodexo designs, manages and delivers comprehensive service solutions to create an outstanding experience for the people we serve. We have an exceptional career opportunity for a Patient Services Manager 1 to join our team at the Wake Forest Baptist Medical Center in Winston Salem, NC. This position will oversee patient satisfaction for a large academic medical center in NC. The PSM will conduct meals rounds and make patient contacts on a daily baisis. This person will also monitor Sodexo standards for patient satisfaction including employee rounds and host audits.  Will work as part of a team with production patient specials.  Have solid computer skills to enter data into third party data base and generate reports. The successful candidates will: - evaluate and develop service levels for the overall Patient Services Program targeted to exceed patient and customer satisfaction; - oversee Sodexo’s Patient Dining Program and daily meal rounding inclusive of service recovery;- collaborate with clinical, food service and interdisciplinary teams to enhance the patient experience;- perform tray assessments to ensure food quality and presentation and tray accuracy;- exceed Sodexo standards for Gold Checks and achieve successful regulatory inspections and audits; and/or- perform management functions that include direct supervision of hourly associates including employee development. Is this opportunity right for you? We are looking for candidates who have: - excellent leadership and communication skills with the ability to maintain the highest of standards and implement company policies;- passion for our patients and customers to ensure our Sodexo CARES (Compassion, Accountability, Respect, Enthusiasm and Service) behaviors are followed daily; - knowledge of nutrition and specialized diets;- experience with oversight of diet offices; and/or- strong management skills, preferably in health care. Learn more about Sodexo’s Benefits  Not the job for you? We offer Food Service Management and Patient Services positions in a variety of business segments, including Corporate, Schools, Universities, Government and Agencies, Health Care, Senior Living and Sports and Leisure locations across the United States. Continue your search for Food Service Management jobs. Working for Sodexo:At Sodexo, you will find the ingredients for a great career in food service management specializing in Patient Services. With benefits including schedules that encourage work-life balance and continuing education opportunities, you’ll enjoy an improved quality of life that’s unique in the hospitality industry. 

As a natural problem-solver, you thrive on challenges. You’re also an expert at implementing solutions. Sodexo is seeking a Patient Services Manager 2 for Stanford Healthcare Medical Center located in Palo Alto, CA.  Offer to include a $5k sign-on bonus.   Is this opportunity right for you?At Sodexo, you will find the ingredients for a great career in food service management specializing in Patient Services. With benefits including schedules that encourage work-life balance and continuing education opportunities, you’ll enjoy an improved quality of life that’s unique in the hospitality industry. Are you the experienced Patient Services Manager we’re seeking? We are looking for candidates who can:- implement performance improvement and quality assurance programs targeted to improve customer satisfaction;- monitor patient tray operations and daily meal rounding;- interact with patients and the nursing staff;- handle large projects and balance daily operations- perform tray assessments, training, stocking/inventory of the floors; and- perform some HR functions and direct supervision of hourly associates. The ideal candidate will have the following:- excellent leadership and communication skills with the ability to maintain the highest of standards and implement company policies;- passion for our patients and customers to ensure our Sodexo CARES (Compassion, Accountability, Respect, Enthusiasm and Service) behaviors are followed daily; - knowledge of nutrition and specialized diets;- experience with oversight of diet offices; and/or- strong management skills, preferably in healthcare- At least 3-4 years experience as a Patient Services Manager or similar role - Registered Dietitian Certification requiredLearn more about Stanford Medical Center at https://stanfordhealthcare.org/  Working for Sodexo:How far will your ambition, talent and dedication take you? Sodexo fosters a culture committed to the growth of individuals through continuous learning, mentoring and other career growth opportunities, along with the performance of organizations. We believe it is important for our work to be meaningful to all who contribute to it, and we remain faithful to our mission, our core values and the ethical principles that have guided us since 1966. We support these values and help them thrive in each employee. We strive to make working for Sodexo a genuinely great experience with benefits to promote your professional, personal and financial well-being, and to improve your Quality of Life now and into the future. Our experiences with our over 50 million customers each and every day enable us to develop Quality of Life services that reinforce the well-being of individuals, improving their effectiveness and helping companies and organizations to improve performance … every day.  Apply Now!Are you ready to start your Sodexo career? Apply now! Connect with this recruiter on  LinkedIn or TwitterPlease visit the Sodexo Network with Us page and consider signing up for our Career Connections eNewsletter  

Join a great team where patients are at the heart of everything we do! Sodexo is seeking a Patient Services Manager 2 for All Children's Hospital in St. Petersburg, FL. Johns Hopkins All Children's Hospital is a pediatric acute care children's hospital located in St. Petersburg, Florida. The hospital has 259 beds and is affiliated with the USF Morsani College of Medicine. *Selected candidate MUST be a Registered Dietitian. The successful candidate will: - evaluate and develop service levels for the overall Patient Services Program targeted to exceed patient and customer satisfaction; - oversee Sodexo’s EFY-Patient Dining Program and daily meal rounding inclusive of service recovery;- collaborate with clinical, food service and interdisciplinary teams to enhance the patient experience;- perform tray assessments to ensure food quality and presentation and tray accuracy;- exceed Sodexo standards for Gold Checks and achieve successful regulatory inspections and audits; and/or- perform management functions that include direct supervision of hourly associates including employee development.- participate in evening and weekend "Manager on Duty" rotation- assist with retail areas as needed Is this opportunity right for you? We are looking for candidates who have: - excellent leadership and communication skills with the ability to maintain the highest of standards and implement company policies;- passion for our patients and customers to ensure our Sodexo CARES (Compassion, Accountability, Respect, Enthusiasm and Service) behaviors are followed daily; - knowledge of nutrition and specialized diets;- experience with oversight of diet offices; and/or- strong management skills, preferably in health care. Learn more about All Children's Hospital at https://www.hopkinsallchildrens.org/ Learn more about Sodexo’s Benefits  Not the job for you? We offer Food Service Management and Patient Services positions in a variety of business segments, including Corporate, Schools, Universities, Government and Agencies, Health Care, Senior Living and Sports and Leisure locations across the United States. Continue your search for Food Service Management jobs. Working for Sodexo:At Sodexo, you will find the ingredients for a great career in food service management specializing in Patient Services. With benefits including schedules that encourage work-life balance and continuing education opportunities, you’ll enjoy an improved quality of life that’s unique in the hospitality industry.

Sodexo has an exceptional career opportunity for a Patient Services Manager 2 who is passionate about customer and patient service to join our team at St Vincent’s North in Sherwood, AR. With the addition of the Arkansas Neuroscience Institute, St. Vincent North is the best destination for neuroscience care in the region. The best qualified candidate will have  Healthcare experience and be a Certified Dietary Manager (CDM) or be able to obtain a CDM within one year in position.  The successful Patient Services candidate will: - evaluate and develop service levels for the overall Patient Services Program targeted to exceed patient and customer satisfaction; - oversee Sodexo’s Patient Dining Program and daily meal rounding inclusive of service recovery;- collaborate with clinical, food service and interdisciplinary teams to enhance the patient experience;- perform tray assessments to ensure food quality and presentation and tray accuracy;- exceed Sodexo standards for Gold Checks and achieve successful regulatory inspections and audits; and/or- perform management functions that include direct supervision, team-building, employee development of 25 hourly employees. Working for Sodexo:How far will your ambition, talent and dedication take you? Sodexo fosters a culture committed to the growth of individuals through continuous learning, mentoring and other career growth opportunities, along with the performance of organizations. We believe it is important for our work to be meaningful to all who contribute to it, and we remain faithful to our mission, our core values and the ethical principles that have guided us since 1966. We support these values and help them thrive in each employee. We strive to make working for Sodexo a genuinely great experience with benefits to promote your professional, personal and financial well-being, and to improve your Quality of Life now and into the future. Our experiences with our over 50 million customers each and every day enable us to develop Quality of Life services that reinforce the well-being of individuals, improving their effectiveness and helping companies and organizations to improve performance … every day.  Apply Now!Are you ready to start your Sodexo career? Apply now!

Sodexo is looking for a Patient Service Manager in Cooperstown, NY Bassett Medical Center located in the quaint village of Cooperstown, New York is a very busy rural hospital, the Largest Hospital in the Bassett Healthcare Network. The Bassett Network covers 5000 square miles of central New York covering 8 County's, has 6 Hospitals, 26 Health Centers, 18 school based clinics and 2 longterm care facilities.  Bassett Medical Center in addition to being a 180 bed acute care hospital it is also an accredited "Heart Institute" , a teaching Hospital , a research facility and the largest hospital within the network. .Bassett uses the Sodexo tray delivery system EFY (Expressly For You), utilizes Service Depot and is surveyed by Press-Ganey. As the Patient Service Manager you will be supporting the 11am-7pm shift and also be doing rotating weekends. We ask to make your schedule flexible as needed.   The ideal candidate:The successful candidate will also be involved in the management and training of staff and food quality.  Must have strong customer service skills. - Implement performance improvement and quality assurance programs targeted to improve nutrition services and patient satisfaction.- Interact with patients and be the primary liaison for the clinical (physicians, nursing, and pharmacy) and food service teams.- Ensures compliance to Sodexo operating policies and procedures and works to maintain those standards.- Accountable for the execution of service quality and ensures customer and client satisfaction.- Be the onsite expert for the patient dining and ordering systems (At Your Request )Ideally, qualified candidates will have the following experience:- Prior experience in leading and directing a patient delivery program is required- Excellent computer skills with experience programing HealthTouch nutrition software.- Strong project management experience.- Strong understanding of regulatory compliance including JACHO, and CMS.- Union environment- Ability to manage multiple priorities.- Professional communication skills.- Passion for a high level of customer serviceCareers in Health Care Services:Working for Sodexo in Health Care allows you to offer patients, health care professionals and caregivers around the world the best health care experience possible while influencing patient satisfaction, as well as cost reduction and increased productivity for our clients. Sodexo’s unique CARES culture develops a dynamic atmosphere where employees are respected, turnover is low and career growth opportunities are created from within.Learn more about Sodexo’s Benefits  Not the job for you? At Sodexo, we offer Culinary positions in a variety of business segments, including Corporate, Schools, Universities, Government and Agencies, Health Care, Senior Living and Sports and Leisure locations across the United States. Continue your search for Culinary jobs. Working for Sodexo:At Sodexo, you will find the ingredients for a great culinary career. With benefits including schedules that encourage work-life balance, reimbursement of association dues and continuing education opportunities, you’ll enjoy an improved quality of life that’s unique in the hospitality industry.

TO APPLY TO THIS POSITION CLICK HERE: External job link:  https://nana.taleo.net/careersection/external/jobdetail.ftl?job=PIO00288&tz=GMT-08%3A00&tzname=America%2FAnchorage About NMS Built on a culture of safety and integrity, NMS delivers award-winning, integrated support services to a variety of clients in food service, facilities management, camp services, security and hotel management in Alaska and the continental U.S. We are proud to serve not only our original oilfield clients, but also clients from federal, state and local governments, corporate facilities, healthcare institutions, schools and universities, manufacturing centers, and the transportation and telecommunications industry. Our clients have peace of mind knowing we are committed to delivering best-in-class service, and we bring creativity, technology and experience to every project. Our mission is to provide management and support services at a level of quality, value, safety and expertise beyond our clients’ expectations. At NMS, we expect our employees to fulfill that mission in every aspect of their work.  Summary This position provides overall direction to a 47-170 (depends on the home) bed senior services assisted living facility account with food, laundry and housekeeping services. Candidates with extensive food service knowledge, including culinary experience is required. Daily client contact is required as is an outgoing personality and calm demeanor. Evening, holiday and weekend hours will be required. This is a long-term client and one of six affiliated facilities. The mission of Alaska Pioneer Homes is to assist older Alaskans to have the highest quality of life by providing assisted living in a safe home setting which promotes positive relationships, meaningful activities, and physical, emotional, and spiritual growth.  Essential Duties and Responsibilities- Plans, develops, implements, and revises organization policies, operations, and goals. Measures the performance of assigned activities.- Establishes and implements an organized system of supervision and general operating procedures.- Maintains excellent customer communications and relations that permit continuous improvement in provided services, efficient problem resolution, and acceptance of new services.- Reads, understands and orchestrates the terms of the contract and ensures internal compliance with those terms. - Directs and coordinates the promotion of new services/programs.- Is accountable for the delivery of high quality and cost-effective services as well as ensuring all activities and operations comply with applicable internal and external regulations, laws, and sound business practices.- Develops and directs the maintenance of such typically required business reports, administrative matters, or materials as budgets, budget expenditures, operational reports, cost analysis, operational documentation, etc.- Tracks financial data, reports, forecasts, and expenditures to achieve optimum efficiency and economy of operations. - Supports an active safety program. Continuously seeks to improve the quality of assigned activities.- Directs, trains, supervises, leads, evaluates, and develops personnel to keep them informed and motivated.- Plans and implements an effective staff training program. Makes sure the responsibilities, authorities, and accountability of all assigned employees are defined and understood. - Consistently demonstrates professional skills in efficiently carrying out assigned activities, using all forms of communications, handling of change, developing employees, solving typical business problems, and making decisions.- Other duties that are pertinent to the department or unit’s success also may be assigned.- This position is responsible for the supervision of staff.Supervisory responsibilities:- Manages other associates in an assigned area or function. Responsible for their overall direction, coordination, and evaluation. Responsibilities include training associates; planning, assigning, and directing work; appraising performance; rewarding and disciplining associates; addressing complaints and resolving problems.Minimum Requirements- Must have High School diploma or GED equivalent.- Minimum five (5) years of directly related experience that demonstrates management-level knowledge of food and environmental services.- Extensive food service knowledge including culinary experience is required.- Must be a Certified Dietary Manager or be able to obtain same within 18 months.- Must have a valid Driver’s License and an acceptable driving record for the past three (3) years to be eligible under NMS’ vehicle insurance policy.- This contract requires employees to have the following immunizations: TB. If hired, the successful candidate must be able to provide proof of immunization records for this and/or be willing to take the vaccination if offered the position.- Proficient computer skills; Excel, Microsoft outlook and Microsoft Word.- Contract requires employees to speak, understand, read and write English.Preferred Qualifications- Bachelor’s degree with culinary arts emphasis.- Experience as a Food Service Manager in a health care or senior living environment.Working Conditions and Physical Requirements Weather: Indoors, environmentally controlled.Noise level: The noise level in the work environment is usually quiet to moderate.Description of environment: Pioneer homeThe employee is frequently required to stand, walk, use hands/fingers to handle or feel, talk/hear, see, taste/smell, and carry weight/lift.  The employee is infrequently required to stoop, kneel, crouch, or crawl. Occasionally (typically once a week.)  inspect under beds, chairs, etc. Must frequently lift and/or move up to 35 lbs.Travel: None Competencies The ability to work toward accomplishing objectives with a sense of urgency and the ability to work effectively with a minimum of supervision or support.Must be able to effectively organize people and business activities. Must be able to balance multiple activities with an attention to detail.Analyzes facts, weighs consequences and identifies underlying issues and patterns.Recognizes service is a demonstrated attitude and a state of mind, not a task or step. Dedicated to and takes initiative for understanding and exceeding customer expectations NMS Core ValuesSafety guides our behavior.Honesty and integrity govern our activities.Commitments made will be fulfilled.All individuals are treated with dignity and respect.The environment will be protected and sustained. Required LanguageEqual Opportunity Employer/Shareholder Preference NMS is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran protected status or any other characteristic protected by applicable law. NANA grants employment preference to shareholders of NANA and their spouses and descendants to the extent allowed by law. It is NMS policy to conduct background checks, drug testing and a physical assessment, as applicable, once an offer has been accepted, in accordance with company and/or contract requirements. Accommodation RequestIf you are a job seeker with a disability and require accessibility assistance or an accommodation to apply for one of our jobs, please submit a request by telephone or via email. In order to appropriately assist you with an accommodation, we ask that you please specify the assistance needed in order to access our jobsite and post for a position. The dedicated email and telephonic options are listed below and are reserved only for individuals with disabilities needing accessibility assistance. To request an accommodation by telephone, contact us at: 1-800-478-2000To request an accommodation by email, contact us at recruiting@nana.com

At Sodexo we believe that Quality of Daily Life contributes to the progress of individuals and the performance of organizations. Sodexo designs, manages and delivers comprehensive service solutions to create an outstanding experience for the people we serve. We have an exceptional career opportunity for a Patient Services Manager 2 to join our team at the University of Louisville Hospital in Louisville, KY. University of Louisville Hospital, an academic teaching and research hospital, is at the heart of the Louisville Metro area in downtown Louisville. It offers a second-to-none cancer center, world-renowned trauma team and a uniquely streamlined, nationally accredited stroke center – the latest innovations in a history of world-class care. The hospital is the only Level I Trauma Center in the region admitting more than 3,000 patients each year, including 1,500 patients a year who live outside Jefferson County and its surrounding counties -- making it a resource not only for Louisville residents, but also for people throughout Kentuckiana. With the only adult burn unit in the region, all of the Trauma Center surgeons and burn unit nurses are specially trained in treating burn injuries.  The successful candidates will: - evaluate and develop service levels for the overall Patient Services Program targeted to exceed patient and customer satisfaction; - oversee Sodexo’s Patient Dining Program and daily meal rounding inclusive of service recovery;- collaborate with clinical, food service and interdisciplinary teams to enhance the patient experience;- perform tray assessments to ensure food quality and presentation and tray accuracy;- exceed Sodexo standards for Gold Checks and achieve successful regulatory inspections and audits; and/or- perform management functions that include direct supervision of hourly associates including employee development. Is this opportunity right for you? We are looking for candidates who have: - excellent leadership and communication skills with the ability to maintain the highest of standards and implement company policies;- passion for our patients and customers to ensure our Sodexo CARES (Compassion, Accountability, Respect, Enthusiasm and Service) behaviors are followed daily; - knowledge of nutrition and specialized diets;- experience with oversight of diet offices; and/or- strong management skills, preferably in health care. Learn more about Sodexo’s Benefits  Not the job for you? We offer Food Service Management and Patient Services positions in a variety of business segments, including Corporate, Schools, Universities, Government and Agencies, Health Care, Senior Living and Sports and Leisure locations across the United States. Continue your search for Food Service Management jobs. Working for Sodexo:At Sodexo, you will find the ingredients for a great career in food service management specializing in Patient Services. With benefits including schedules that encourage work-life balance and continuing education opportunities, you’ll enjoy an improved quality of life that’s unique in the hospitality industry. 

Sodexo is looking for a Patient Service Manger 2 in Brooklyn, NY Kings County Hospital is a 627-bed acute care Hospital that offers a cook chill environment.  As the Patient Service Manager 2 you will manage over 80 Union employees. As the Patient Service Manager 2 you will oversee a traditional tray-line system, daily operations, support business initiatives, training and development of dietary team, work with Clinical Nutrition Managers and provide customer service to our patients.  The ideal candidate:The successful candidate will also be involved in the management and training of staff and food quality.  Must have strong customer service skills. - Implement performance improvement and quality assurance programs targeted to improve nutrition services and patient satisfaction.- Interact with patients and be the primary liaison for the clinical (physicians, nursing, and pharmacy) and food service teams.- Ensures compliance to Sodexo operating policies and procedures and works to maintain those standards.- Accountable for the execution of service quality and ensures customer and client satisfaction.- Be the onsite expert for the patient dining and ordering systems (At Your Request )Ideally, qualified candidates will have the following experience:- Prior experience in leading and directing a patient delivery program is required- Excellent computer skills with experience programing HealthTouch nutrition software.- Strong project management experience.- Strong understanding of regulatory compliance including JACHO, and CMS.- Union environment- Ability to manage multiple priorities.- Professional communication skills.- Passion for a high level of customer serviceCareers in Health Care Services:Working for Sodexo in Health Care allows you to offer patients, health care professionals and caregivers around the world the best health care experience possible while influencing patient satisfaction, as well as cost reduction and increased productivity for our clients. Sodexo’s unique CARES culture develops a dynamic atmosphere where employees are respected, turnover is low and career growth opportunities are created from within.Learn more about Sodexo’s Benefits  Not the job for you? At Sodexo, we offer Culinary positions in a variety of business segments, including Corporate, Schools, Universities, Government and Agencies, Health Care, Senior Living and Sports and Leisure locations across the United States. Continue your search for Culinary jobs. Working for Sodexo:At Sodexo, you will find the ingredients for a great culinary career. With benefits including schedules that encourage work-life balance, reimbursement of association dues and continuing education opportunities, you’ll enjoy an improved quality of life that’s unique in the hospitality industry.

Join a great team where students are at the heart of everything we do! Sodexo  Campus Services is seeking a Retail Food Service Manager 2 for its Dining services at Lake Superior State University, Sault Ste. Marie, Michigan Approximately 5 minutes from Sault Ste Marie Canada, LSSU campus encompasses a rich historical part of Sault Ste. Marie and the fort that over looked the Soo Locks. LSSU is a state operated University in the northern part of the Upper Peninsula.   Lake Superior State University is a state college located in the Upper Peninsula of  Michigan. Located on the Saint Mary's River and minutes from the International bridge connecting Michigan to Canada. We are seeking a Retail Manager to oversee two Retail Locations along with Concessions. Lake Superior State University has a long history of being a Hockey College with Concessions for Hockey, Basketball, Volleyball and Club Sports. The position will oversee a mixture of full time, part time and student workers at all retail locations.   LSSU Dining Services offers diverse dining options to the campus community, including a chef-driven residential dining program and exciting retail concepts. Sodexo's dining services offer 2 Retail locations, residential dining, catering and concessions. This Retail Food Service Manager will oversee retail venues and concessions.   We are looking for candidates who will manage:- frontline staff;- cash handing process;- department HACCP and safety programs for regulatory compliance;- frontline training programs;- opening and closing the operation; and- daily operation standards.The ideal candidate will have the following:- Strong leadership and communication skills- Proven client relationship skills- Successful customer service skillsRelocation is available! Careers in Universities:Working for Sodexo in Universities allows you to support students on their path to adulthood and academic success. Located on college and university campuses across the country, Sodexo creates clean, safe living and learning environments that inspire and drive success. Student success depends upon so many conditions – when they are well fed, safe, comfortable and learning in a clean, well maintained environment they are more likely to succeed. 

Working together, supporting your team, reaching for the best in a high-volume, high paced environment is second nature to you. Sodexo is seeking a Food Retail Manager 2 for Howard University,a long standing showcase account located in Washington, DC.  This is a full service Sodexo account with large retail operations.  This Retail Manager 2 must be a team player, provide excellent customer services, execute and adhere to brand standards, and lead a team while maintaining a clean and safe environment.  A proven track record and solid retail experience is a must.   In this highly visible role, you will be responsible for all of the daily food operations for their full-service Retail Cafe.  Responsibilities will include:  cash handling/management, marketing/signage, training, ensuring proper operating standards, ordering, safety audits, some HR functions, direct customer interaction and supervision 45 union hourly associates. The successful candidate will:- have oversight of day-to-day operations in multiple Food Retail venues.- deliver high quality food service while engaging with students;- achieve company and client financial targets and goals; - develop and maintain client and customer relationships;- develop strategic plans;- create a positive environment;and/or- ensure Sodexo standards are met.Is this opportunity right for you? We are looking for candidates who: - have a work history demonstrating strong employee engagement leadership skills, as well as previous supervisory experience and the ability to work collaboratively;- have at least 2-3 years food management experience with a focus on front of the house retail operations,- has strong understanding of POS systems, cash handling management and computer software - can manage multiple priorities, demonstrate professional communication skills, and a passion for a high level of customer service; - prioritize tasks and exhibit flexibility to take on additional responsibilities as needed; and/or- demonstrate working knowledge of Sodexo Food Management System (FMS) The Market Connection (TMC) and is proficient in computer skills and report management experience. This is only for internal candidates as external candidates won’t have this knowledge Learn more about Howard University by visiting https://home.howard.edu/ Learn more about Sodexo’s Benefits Not the job for you? We offer Food Service Management positions in a variety of business segments, including Corporate, Schools, Universities, Government and Agencies, Healthcare, Senior Living and Sports and Leisure locations across the United States. Continue your search for Food Service Management jobs.Working for Sodexo:At Sodexo, you will find the ingredients for a great career in food service management. With benefits including schedules that encourage work-life balance and continuing education opportunities, you’ll enjoy an improved quality of life that’s unique in the hospitality industry.