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Sodexo is seeking a Patient Services Manager 2 for Stanford Healthcare Medical Center located in Palo Alto, CA. Is this opportunity right for you?At Sodexo, you will find the ingredients for a great career in food service management specializing in Patient Services. With benefits including schedules that encourage work-life balance and continuing education opportunities, you’ll enjoy an improved quality of life that’s unique in the hospitality industry. Are you the experienced food service manager we’re seeking? We are looking for candidates who can:- implement performance improvement and quality assurance programs targeted to improve customer satisfaction;- monitor patient tray operations and daily meal rounding;- interact with patients and the nursing staff;- handle large projects and balance daily operations- perform tray assessments, training, stocking/inventory of the floors; and- perform some HR functions and direct supervision of hourly associates. The ideal candidate will have the following:- Excellent leadership and communication skills with the ability to maintain the highest of standards and implement company policies- Previous experience working in a high volume facility- Experience with regulatory and compliance within food services- Strong management skills, preferably in health care - At least 3-4 years experience as a Patient Services Manager or similar role Working for Sodexo:How far will your ambition, talent and dedication take you? Sodexo fosters a culture committed to the growth of individuals through continuous learning, mentoring and other career growth opportunities, along with the performance of organizations. We believe it is important for our work to be meaningful to all who contribute to it, and we remain faithful to our mission, our core values and the ethical principles that have guided us since 1966. We support these values and help them thrive in each employee. We strive to make working for Sodexo a genuinely great experience with benefits to promote your professional, personal and financial well-being, and to improve your Quality of Life now and into the future. Our experiences with our over 50 million customers each and every day enable us to develop Quality of Life services that reinforce the well-being of individuals, improving their effectiveness and helping companies and organizations to improve performance … every day. Apply Now!Are you ready to start your Sodexo career? Apply now! Connect with this recruiter on LinkedIn or TwitterPlease visit the Sodexo Network with Us page and consider signing up for our Career Connections eNewsletter
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Sodexo is seeking a talented Patient Services Manager 2 for Wake Forest Baptist Health - High Point Regional Hospital located in High Point, North Carolina. Wake Forest Baptist Health System is a major academic health system with five locations including: Wake Forest Baptist Medical Center, High Point Regional Hospital, Wilkes Medical Center, Lexington Medical Center and Davie Medical Center. The successful Patient Services Manager will have experience and proven results in, the following areas: Leadership: Ability to effectively manage and communicate with Patient Services Staff, Key Personnel, Management Teams along with a passion and dedication to be “one of the best”. Candidate must be highly engaged and extremely hands-on in day to day operations. Training: Must be able to articulate, demonstrate and uphold operating standards and expectations for the front-line staff through hands on training, coaching and follow up. Is this opportunity right for you?At Sodexo, you will find the ingredients for a great career in food service management. With benefits including schedules that encourage work-life balance and continuing education opportunities, you’ll enjoy an improved quality of life that’s unique in the hospitality industry. We are looking for candidates who inspire passion and will:- Identify internal/external customer needs and expectations- Ensure that Sodexo and customer goals are aligned and met- Promote a customer/client centered culture that strives to exceed customer and client needsWe are looking for candidates who can:- implement performance improvement and quality assurance programs targeted to improve customer satisfaction;- monitor patient tray operations and daily meal rounding;- interact with patients and the nursing staff;- perform tray assessments, training, stocking/inventory of the floors; and- perform some HR functions and direct supervision of hourly associates.The ideal candidate will have the following:- Excellent leadership and communication skills with the ability to maintain the highest of standards and implement company policies- Previous experience working in a high volume facility- Strong management skills, preferably in health care but not necessarily if you are also a dietitian- Strong team building and employee engagement skills- Strong hospitality focus - be engaged and interactive with all our customers and employees- Drive - a self-starter relying upon themselves to "make it happen" as well as be part of a team- Knowledge of best practices in food safetyCareers in Healthcare:Working for Sodexo in Healthcare allows you to offer patients, healthcare professionals and caregivers around the world the best healthcare experience possible while influencing patient satisfaction, as well as cost reduction and increased productivity for our clients. Sodexo’s unique CARES culture develops a dynamic atmosphere where employees are respected, turnover is low and career growth opportunities are created from within. Working for Sodexo:How far will your ambition, talent and dedication take you? Sodexo fosters a culture committed to the growth of individuals through continuous learning, mentoring and other career growth opportunities, along with the performance of organizations. We believe it is important for our work to be meaningful to all who contribute to it, and we remain faithful to our mission, our core values and the ethical principles that have guided us since 1966. We support these values and help them thrive in each employee. We strive to make working for Sodexo a genuinely great experience with benefits to promote your professional, personal and financial well-being, and to improve your Quality of Life now and into the future. Our experiences with our over 50 million customers each and every day enable us to develop Quality of Life services that reinforce the well-being of individuals, improving their effectiveness and helping companies and organizations to improve performance … every day. Not the job for you?At Sodexo, we offer Food Service Management positions in a variety of business segments, including Corporate, Schools, Universities, Government and Agencies, Healthcare, Senior Living and Sports and Leisure locations across the United States. Continue your search for Food Service Management jobs.
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At Sodexo we believe that Quality of Daily Life contributes to the progress of individuals and the performance of organizations. Sodexo designs, manages and delivers comprehensive service solutions through On-site Service Solutions and Motivation Solutions to create an outstanding experience for the people we serve. We have an exciting career opportunity for an experienced Patient Services Manager 2 at Newark Beth Israel Medical Center in Newark, NJ. Newark Beth Israel Medical Center is (NBIMC) regional care teaching hospital that provides comprehensive health care. NBIMC is home to one of the nation’s top 10 heart transplant centers, which has performed more than 1,000 heart transplants; RWJBarnabas Health’s Heart Failure Treatment and Transplant Program; New Jersey’s only Advanced Lung Disease and Transplant Program; and a Valve Center that performs more cardiac valve procedures, including minimally invasive transcatheter aortic valve replacements (TAVRs), than any other center in the state. Reporting to the Operations Manager, our Patient Services Manager 2 will assist in all aspects of the patient dining in the Food & Nutrition Services Department. The PSM will manage the day to day operation of patient dining. The manager will help to develop a patient first concept and train staff in patient services which will help to grow patient satisfaction. The ideal candidate will have prior management level experience in a hospital environment, will be a customer focused, innovative leader with exceptional customer service skills as well as demonstrated ability to build and maintain strong client relationships and manage patient services in the unit. Experience with Health touch, Expressly For You and At Your Request patient dining would be helpful. Careers in Healthcare:Working for Sodexo in Healthcare allows you to offer patients, healthcare professionals and caregivers around the world the best healthcare experience possible while influencing patient satisfaction, as well as cost reduction and increased productivity for our clients. Sodexo’s unique CARES culture develops a dynamic atmosphere where employees are respected, turnover is low and career growth opportunities are created from within. Working for Sodexo:How far will your ambition, talent and dedication take you? Sodexo fosters a culture committed to the growth of individuals through continuous learning, mentoring and other career growth opportunities, along with the performance of organizations. We believe it is important for our work to be meaningful to all who contribute to it, and we remain faithful to our mission, our core values and the ethical principles that have guided us since 1966. We support these values and help them thrive in each employee. Apply Now!Are you ready to start your Sodexo career? Apply now! Not the job for you?At Sodexo, we offer Food Service Management positions in a variety of business segments, including Corporate, Schools, Universities, Government and Agencies, Health-care, Senior Living and Sports and Leisure locations across the United States. See more Food Service Management jobs here. Connect with this recruiter on LinkedIn or TwitterPlease visit the Sodexo Network with Us page and consider signing up for our Career Connections eNewsletter
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Sodexo is seeking a Patient Services Manager 2 for Keck USC Medical Center located in Los Angeles, CA. Keck is a modern facility that offers some of the most sophisticated technology available. Among the hospital’s advanced services are neurointerventional radiology, cardiac catheterization and interventional cardiology. Is this opportunity right for you?At Sodexo, you will find the ingredients for a great career in food service management specializing in Patient Services. With benefits including schedules that encourage work-life balance and continuing education opportunities, you’ll enjoy an improved quality of life that’s unique in the hospitality industry. Are you the experienced Patient Services Manager we’re seeking? We are looking for candidates who can:- implement performance improvement and quality assurance programs targeted to improve customer satisfaction;- monitor patient tray operations and daily meal rounding;- perform menu writing and analysis;- interact with patients and the nursing staff;- handle large projects and balance daily operations- perform tray assessments, training, stocking/inventory of the floors; and- perform some HR functions and direct supervision of hourly associates. The ideal candidate will have the following:- Excellent leadership and communication skills with the ability to maintain the highest of standards and implement company policies- Previous experience with Healthtouch or similar nutrition software - Experience with regulatory and compliance within food services- Strong management skills, preferably in health care - At least 2-3 year's experience as a Patient Services Manager or similar role- Must be a Registered Dietitian
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Sodexo is seeking individuals that have a strong nutrition and dietary background for a Patient Services Manager 2 to join our healthcare Food Service team at Holy Spirit Hospital in Camp Hill Pa , a 318 bed acute care hospital that houses a Level 2 Trauma unit, Heart Center and Behavioral Health Unit, located in Camp Hill Pa As the Patient Service Manager, you will provide over-site to the hospital's Dietary Office personnel to ensure that all nutrition/food regulatory requirements are being achieved in operations. He or she will be the conduit between patient tray line and clinical components of compliance. Job Responsibilities include:- Implement performance improvement and quality assurance programs targeted to improve nutrition services and patient satisfaction.- Interact with patients and be the primary liaison for the clinical (physicians, nursing, and pharmacy) and food service teams.- Ensures compliance to Sodexo operating policies and procedures and works to maintain those standards.- Accountable for the execution of service quality and ensures customer and client satisfaction.- Be the onsite expert for the patient dining and ordering systems (At Your Request and Healthtouch)Ideally, qualified candidates will have the following experience:- Prior experience in leading and directing a patient delivery program is required- Excellent computer skills with experience programing HealthTouch nutrition software.- Strong project management experience.- Strong understanding of regulatory compliance including JACHO, and CMS.- Previous management level experience and ability to engage and build strong relationships with client management; nursing staff; and patients- Ability to manage multiple priorities.- Professional communication skills.- Passion for a high level of customer service
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Sodexo is looking for a Patient Service Manager 2 in Griffin, GA Spalding Regional Hospital in a 100 bed hospital in Griffin GA. As the Patient Service Manager, you will provide over-site to the hospital's Dietary Office personnel to ensure that all nutrition/food regulatory requirements are being achieved in operations. He or she will be the conduit between patient tray line and clinical components of compliance. Job Responsibilities include:- Implement performance improvement and quality assurance programs targeted to improve nutrition services and patient satisfaction.- Interact with patients and be the primary liaison for the clinical (physicians, nursing, and pharmacy) and food service teams.- Ensures compliance to Sodexo operating policies and procedures and works to maintain those standards.- Accountable for the execution of service quality and ensures customer and client satisfaction.- Be the onsite expert for the patient dining and ordering systems (At Your Request and Healthtouch)Ideally, qualified candidates will have the following experience:- Prior experience in leading and directing a patient delivery program is required- Strong project management experience.- Strong understanding of regulatory compliance including JACHO, and CMS.- Previous management level experience and ability to engage and build strong relationships with client management; nursing staff; and patients- Ability to manage multiple priorities.- Professional communication skills.- Passion for a high level of customer service
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At Sodexo we believe that Quality of Daily Life contributes to the progress of individuals and the performance of organizations. Sodexo designs, manages and delivers comprehensive service solutions through On-site Service Solutions and Motivation Solutions to create an outstanding experience for the people we serve. We have an exciting career opportunity for an experienced Patient Services Manager 2 at Saint Joseph Hospital in Lexington, KY. Reporting to the General Manager, our Patient Services Manager 2 will assist the General Manager in all aspects of patient dining in the Food & Nutrition Services department. The PSM 2 will manage the day to day operation of patient dining. The manager will help to develop a patient first concept and train staff in patient services which will help to grow patient satisfaction. The ideal candidate will have prior management level experience in a hospital environment, will be a customer-focused, innovative leader with exceptional customer service skills as well as demonstrated ability to build and maintain strong client relationships and manage patient services in the unit. We have an exciting career opportunity for a Patient Services Manager 2 at Saint Joseph Hospital, a 400 bed hospital in Lexington, KY. Our Patient Services Manager 2 will oversee the day to day operations for all patient dining services. Your success will be measured by your ability to:- Effectively manage a high volume patient tray line operation- Exceed Sodexo standards for Gold Check audits- Evaluate and develop best in class programs designed to maximize Patient Services scoresSodexo is currently running At Your Request (AYR) room service meal delivery. The ideal candidate has recent experience managing a patient services program, understands the importance of patient satisfaction, is able to evaluate and recommend improvements and quality assurance programs targeted to help improve patient satisfaction. Responsibilities include: participation in and directing the patient meal operation; daily meal rounding and interaction with the patients, their families and the nursing staff; ensuring proper meal assembly procedures & staff training. This position will also be responsible for the food and physical safety program.
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Sodexo is seeking an Patient Services Manager 2 for Erlanger Health System in Chattanooga TN, a 600 bed hospital. The Patient Services Manager 2 will conduct tray assessments and meal rounds. Seeking a hands on manager who is familiar with room service style meal delivery (Sodexo At Your Request and/or Expressly For You). Position will be responsible for cash handling as well as assisting with catering and retail as needed. Looking for candidate who can drive Patient Satisfaction Scores - Press Ganey. Strong Leadership skills is a must. Fast paced environment. Will manage 10-45 employees. Responsible for Staffing, Training and developing relationships with Nursing Staff. The candidate chosen will be innovative in services we provide for our patients through collaboration with Nursing and Nutritional Services TEAM members. If you have the passion to create EXCELLENT Patient service and magical moments for patients and their families, then please apply to this dynamic roll and our growing TEAM!
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Sodexo at Central Maine Medical Center is a fast pace, high volume account focused on achieving the highest level of patient satisfaction. This facility is committed to patient centered care, employee engagement, increased collaboration with patient care units, and utilization of LEAN principles. #LI Reporting to the General Manager, the ideal candidate will:- Work closely with the department managers, on quality improvement initiatives- Act as the liaison between the dietitians, nurse managers, Food managers and other ancillary staff- Work with the other Sodexo Managers with the goal of enhancing the patient experience- Regularly analyze patient satisfaction data and implement additional measurements and action plans in these areas to achieve optimal unit performance- Demonstrate excellent communication and customer service skillsIf you are an experienced dietitian or nutrition professional, this could be an opportunity to grow your career with Sodexo. Sound like the opportunity you've been waiting for. Apply today! We look forward to hearing from you. Connect with this recruiter on LinkedIn or Twitter. Please visit our Insights page and consider signing up for our Career Connections eNewsletter. Connect with Sodexo Recruiters on LinkedIn. Please continue to search for other Sodexo opportunities at: https://us.sodexo.com/careers. Looking forward to talking with you soon.
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Sodexo is seeking a Patient Services Manager 2 for Children's Hospital LA, a very large, pretigous pediatric medical center. In order to meet the minimum qualifications for this position you must be an RD (Registered Dietitian). At Sodexo we believe that Quality of Daily Life contributes to the progress of individuals and the performance of organizations. Sodexo designs, manages and delivers comprehensive service solutions through On-site Service Solutions and Motivation Solutions to create an outstanding experience for the people we serve. Sodexo is currently seeking a Patient Service Manger 2 to join our healthcare team in the greater Los Angeles area. The PSM 2 will report directly to the General Manager, and will oversee and direct the At Your Request Room Service program (AYR) and tray line at this healthcare center. Person should have knowledge and experience with Sodexo Health Touch; Get Well System; Service Depot; CaterTrax; Sodexo National patient menus and Sodexo Brands/Wellness programs. This position will be responsible for ensuring the timely and accurate delivery of meals, nourishments, and snacks to patients as well as making sure that proper policy and procedure is being followed. The Patient Services Manager will oversee a team of 25-30 patient services employees and will work to coordinate all patient services responsibilities and ensure that all tasks are being completed in a timely and accurate manner. This position will be responsible for continuous process quality improvement, as well as managing and reporting costs against budget. Management expertise in achieving KPI targets and oversight of client iReports. This position will ensure that employees demonstrate an active customer hospitality character towards both clients and customers and work to provide the highest level of customer and client satisfaction. The Patient Services Manager will partner effectively with the food operations and dietetics team at this location. The ideal candidate will have a work history demonstrating strong leadership skills, as well as previous supervisory experience and the ability to work collaboratively in a team environment, preferably in the healthcare industry. Ideally candidates will have the ability to manage multiple priorities, demonstrate professional communication skills, and a passion for a continuous quality improvement environment. The ideal candidate will have room service experience and will be very familiar with regulatory compliance guidelines, specifically Title 22, and Joint Commission regulations. The ideal candidate must demonstrate the ability to prioritize tasks in a fast paced work environment and exhibit flexibility to take on additional responsibilities as needed. The ideal candidate must have a RD (Registered Dietitian) designation and be ServSafe certified. The ability to communicate in Spanish would be helpful in managing the workforce.
