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Sodexo is looking for a Patient Service Manager 1 in Greensboro, NC Moses Cone Memorial Hospital is a 510 bed hospital in Greensboro, NC. This location is currently under expansion and when completed the hospital will be 650 beds. Currently they are operating a trayline program of EFY and will be incorporating AYR when all is completed with the expansion. As the Patient Service Manager, you will provide over-site to the PSM team and ensure that all nutrition/food regulatory requirements are being achieved in operations. He or she will be the conduit between patient tray line and clinical components of compliance. Job Responsibilities include:- Interact with patients and be the primary liaison for the clinical (physicians, nursing, and pharmacy) and food service teams.- Ensures compliance to Sodexo operating policies and procedures and works to maintain those standards.- Accountable for the execution of service quality and ensures customer and client satisfaction.- Be the onsite expert for the patient dining and ordering systems (At Your Request/ Expressly for You) Ideally, qualified candidates will have the following experience:- Prior experience in leading and directing a patient delivery program is required- Strong understanding of regulatory compliance including JACHO, and CMS.- Previous management level experience and ability to engage and build strong relationships with client management; nursing staff; and patients- Ability to manage multiple priorities.- Professional communication skills.- Passion for a high level of customer service
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Sodexo is currently seeking a high performing Patient Services Manager I for a high profile and Medium volume operation at HCA-Columbia Bay Area Medical Center in Corpus Christi, Texas. This facility has 200 licensed beds. This position will report directly to the Clinical Nutrition Manager. We are looking for candidates who can:- Implement performance improvement and quality assurance programs targeted to improve patient satisfaction- Monitor patient tray operations and daily meal rounding- Interact with patients and the nursing staff- Perform HR functions including hiring, orientation, training, payroll and direct supervision and development- Maintain safety documentation and training for unit- Manage functions of department in absence of CNMThe ideal candidate will have the following:- Excellent leadership and communication skills with the ability to maintain the highest of standards and implement company policies- Strong management skills, preferably in health care- Strong team building and employee engagement skills- Strong hospitality focus - be engaged and interactive with all our customers and employees- Strong drive to make things happen- Knowledge of best practices in food safety- Experience maintaining compliance with regulatory standards, including Ecosure, Gold Check Operating Standards, The Joint Commission, State of Texas, City of Corpus Christi, etc.
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Sodexo Healthcare has an exciting career opportunity as a Patient Services Manager 1 for Bluegrass Hazelwood in Louisville, KY. Bluegrass Hazelwood is a 150 bed immediate care facility, catering to permanently disabled adults.The Patient Service Manager 1 oversees up to 20 employees. Responsibilities will include: - Direct oversight of the Patient Meal Services- Identifying process improvement initiatives and overseeing the implementation.- Employee training for compliance, safety, sanitation, and customer service.- Regularly analyzing patient satisfaction data and implementing additional measurements and action plans in these areas to achieve optimal unit performance- Creating a positive environment and successfully motivating and managing your team- HR functions Is this opportunity right for you?At Sodexo, you will find the ingredients for a great career in food service management specializing in Patient Services. With benefits including schedules that encourage work-life balance and continuing education opportunities, you’ll enjoy an improved quality of life that’s unique in the hospitality industry.
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Sodexo is seeking a Patient Services Manager 2 for Stanford Healthcare Medical Center located in Palo Alto, CA. Is this opportunity right for you?At Sodexo, you will find the ingredients for a great career in food service management specializing in Patient Services. With benefits including schedules that encourage work-life balance and continuing education opportunities, you’ll enjoy an improved quality of life that’s unique in the hospitality industry. Are you the experienced food service manager we’re seeking? We are looking for candidates who can:- implement performance improvement and quality assurance programs targeted to improve customer satisfaction;- monitor patient tray operations and daily meal rounding;- interact with patients and the nursing staff;- handle large projects and balance daily operations- perform tray assessments, training, stocking/inventory of the floors; and- perform some HR functions and direct supervision of hourly associates. The ideal candidate will have the following:- Excellent leadership and communication skills with the ability to maintain the highest of standards and implement company policies- Previous experience working in a high volume facility- Experience with regulatory and compliance within food services- Strong management skills, preferably in health care - At least 3-4 years experience as a Patient Services Manager or similar role Working for Sodexo:How far will your ambition, talent and dedication take you? Sodexo fosters a culture committed to the growth of individuals through continuous learning, mentoring and other career growth opportunities, along with the performance of organizations. We believe it is important for our work to be meaningful to all who contribute to it, and we remain faithful to our mission, our core values and the ethical principles that have guided us since 1966. We support these values and help them thrive in each employee. We strive to make working for Sodexo a genuinely great experience with benefits to promote your professional, personal and financial well-being, and to improve your Quality of Life now and into the future. Our experiences with our over 50 million customers each and every day enable us to develop Quality of Life services that reinforce the well-being of individuals, improving their effectiveness and helping companies and organizations to improve performance … every day. Apply Now!Are you ready to start your Sodexo career? Apply now! Connect with this recruiter on LinkedIn or TwitterPlease visit the Sodexo Network with Us page and consider signing up for our Career Connections eNewsletter
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Sodexo is seeking a Patient Services Manager 2 for Children's Hospital LA, a very large, pretigous pediatric medical center. In order to meet the minimum qualifications for this position you must be an RD (Registered Dietitian). At Sodexo we believe that Quality of Daily Life contributes to the progress of individuals and the performance of organizations. Sodexo designs, manages and delivers comprehensive service solutions through On-site Service Solutions and Motivation Solutions to create an outstanding experience for the people we serve. Sodexo is currently seeking a Patient Service Manger 2 to join our healthcare team in the greater Los Angeles area. The PSM 2 will report directly to the General Manager, and will oversee and direct the At Your Request Room Service program (AYR) and tray line at this healthcare center. Person should have knowledge and experience with Sodexo Health Touch; Get Well System; Service Depot; CaterTrax; Sodexo National patient menus and Sodexo Brands/Wellness programs. This position will be responsible for ensuring the timely and accurate delivery of meals, nourishments, and snacks to patients as well as making sure that proper policy and procedure is being followed. The Patient Services Manager will oversee a team of 25-30 patient services employees and will work to coordinate all patient services responsibilities and ensure that all tasks are being completed in a timely and accurate manner. This position will be responsible for continuous process quality improvement, as well as managing and reporting costs against budget. Management expertise in achieving KPI targets and oversight of client iReports. This position will ensure that employees demonstrate an active customer hospitality character towards both clients and customers and work to provide the highest level of customer and client satisfaction. The Patient Services Manager will partner effectively with the food operations and dietetics team at this location. The ideal candidate will have a work history demonstrating strong leadership skills, as well as previous supervisory experience and the ability to work collaboratively in a team environment, preferably in the healthcare industry. Ideally candidates will have the ability to manage multiple priorities, demonstrate professional communication skills, and a passion for a continuous quality improvement environment. The ideal candidate will have room service experience and will be very familiar with regulatory compliance guidelines, specifically Title 22, and Joint Commission regulations. The ideal candidate must demonstrate the ability to prioritize tasks in a fast paced work environment and exhibit flexibility to take on additional responsibilities as needed. The ideal candidate must have a RD (Registered Dietitian) designation and be ServSafe certified. The ability to communicate in Spanish would be helpful in managing the workforce.
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Sodexo is seeking an experienced Patient Services Manager 2 for Riverview Health. Riverview Health is a 156-bed acute care hospital located in Noblesville, Indiana, just north of Indianapolis. This multi-service account supports Food Services, Environmental Services, Clinical Technology Management as well as Waste Management. The Patient Services Manager responsibilities will include but are not limited to: - Delivering a high level of patient services and customer satisfaction- Building strong relationships with customers, staff and clients- Ability to step in with the food production process as needed- Creating a positive work environment; and- Ensuring all Sodexo Standards are followedThe ideal candidate will have: - Previous experience in a healthcare setting- Experience with At Your Request (AYR) patient meal services- Hands on culinary experience - Knowledge of Sodexo systems including Healthtouch- A solid understanding of HACCP and food and physical safety standards- The ability to manage multiple priorities, demonstrate professional communication skills- A passion for delivering a high level of customer service- The ability to work collaboratively with all levels of the hospital organizationSound like the opportunity you have been looking for? Apply today!
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Sodexo is seeking a Patient Services Manager for Medical University of South Carolina Hospital located in Charleston, SC. Is this opportunity right for you?At Sodexo, you will find the ingredients for a great career in food service management specializing in Patient Services. With benefits including schedules that encourage work-life balance and continuing education opportunities, you’ll enjoy an improved quality of life that’s unique in the hospitality industry. Are you the experience Patient Services Manager we’re seeking? Job Responsibilities include:- Implement performance improvement and quality assurance programs targeted to improve nutrition services and patient satisfaction.- Interact with patients and be the primary liaison for the clinical (physicians, nursing, and pharmacy) and food service teams.- Ensures compliance to Sodexo operating policies and procedures and works to maintain those standards.- Accountable for the execution of service quality and ensures customer and client satisfaction.- Be the onsite expert for the patient dining and ordering systems (At Your Request and Healthtouch)Ideally, qualified candidates will have the following experience:- Prior experience in leading and directing a patient delivery program is required- Strong project management experience.- Strong understanding of regulatory compliance including JACHO, and CMS.- Previous management level experience and ability to engage and build strong relationships with client management; nursing staff; and patients- Ability to manage multiple priorities.- Professional communication skills.- Passion for a high level of customer service
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Sodexo is seeking a talented Patient Services Manager 2 for Wake Forest Baptist Health - High Point Regional Hospital located in High Point, North Carolina. Wake Forest Baptist Health System is a major academic health system with five locations including: Wake Forest Baptist Medical Center, High Point Regional Hospital, Wilkes Medical Center, Lexington Medical Center and Davie Medical Center. The successful Patient Services Manager will have experience and proven results in, the following areas: Leadership: Ability to effectively manage and communicate with Patient Services Staff, Key Personnel, Management Teams along with a passion and dedication to be “one of the best”. Candidate must be highly engaged and extremely hands-on in day to day operations. Training: Must be able to articulate, demonstrate and uphold operating standards and expectations for the front-line staff through hands on training, coaching and follow up. Is this opportunity right for you?At Sodexo, you will find the ingredients for a great career in food service management. With benefits including schedules that encourage work-life balance and continuing education opportunities, you’ll enjoy an improved quality of life that’s unique in the hospitality industry. We are looking for candidates who inspire passion and will:- Identify internal/external customer needs and expectations- Ensure that Sodexo and customer goals are aligned and met- Promote a customer/client centered culture that strives to exceed customer and client needsWe are looking for candidates who can:- implement performance improvement and quality assurance programs targeted to improve customer satisfaction;- monitor patient tray operations and daily meal rounding;- interact with patients and the nursing staff;- perform tray assessments, training, stocking/inventory of the floors; and- perform some HR functions and direct supervision of hourly associates.The ideal candidate will have the following:- Excellent leadership and communication skills with the ability to maintain the highest of standards and implement company policies- Previous experience working in a high volume facility- Strong management skills, preferably in health care but not necessarily if you are also a dietitian- Strong team building and employee engagement skills- Strong hospitality focus - be engaged and interactive with all our customers and employees- Drive - a self-starter relying upon themselves to "make it happen" as well as be part of a team- Knowledge of best practices in food safetyCareers in Healthcare:Working for Sodexo in Healthcare allows you to offer patients, healthcare professionals and caregivers around the world the best healthcare experience possible while influencing patient satisfaction, as well as cost reduction and increased productivity for our clients. Sodexo’s unique CARES culture develops a dynamic atmosphere where employees are respected, turnover is low and career growth opportunities are created from within. Working for Sodexo:How far will your ambition, talent and dedication take you? Sodexo fosters a culture committed to the growth of individuals through continuous learning, mentoring and other career growth opportunities, along with the performance of organizations. We believe it is important for our work to be meaningful to all who contribute to it, and we remain faithful to our mission, our core values and the ethical principles that have guided us since 1966. We support these values and help them thrive in each employee. We strive to make working for Sodexo a genuinely great experience with benefits to promote your professional, personal and financial well-being, and to improve your Quality of Life now and into the future. Our experiences with our over 50 million customers each and every day enable us to develop Quality of Life services that reinforce the well-being of individuals, improving their effectiveness and helping companies and organizations to improve performance … every day. Not the job for you?At Sodexo, we offer Food Service Management positions in a variety of business segments, including Corporate, Schools, Universities, Government and Agencies, Healthcare, Senior Living and Sports and Leisure locations across the United States. Continue your search for Food Service Management jobs.
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Sodexo is seeking an energetic, self-motivated individual with a passion and drive for patient satisfaction to fill our Patient Service Manager 2 position at St. Louis University Hospital in St Louis, Missouri. Looking for an experienced leader for our patient dining program. Strong healthcare operational background with success in a union environment, driving employee engagement and the patient experience. The ideal candidate will be a leader who will take initiative to drive outcomes. We are looking for Patient Service Manager candidates who will:- have oversight of day-to-day operations of our patient service areas- deliver high quality food service and an exceptional customer focus - achieve company and client patient satisfaction goals- develop and maintain client and customer relationships- ensure positive employee and patient satisfaction levels - recommend performance and work-flow improvements - ensure Sodexo operating standards are consistently metApply today!
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Sodexo is seeking a Patient Services Manager 2 for Bridgeport Hospital part of the Yale New Haven Health System, located in Bridgeport, CT. Bridgeport Hospital is a 400 bed acute care facility, operating the At Your Request room service program (~1200 patient meals per day). Is this opportunity right for you?At Sodexo, you will find the ingredients for a great career in food service management specializing in Patient Services. With benefits including schedules that encourage work-life balance and continuing education opportunities, you’ll enjoy an improved quality of life that’s unique in the hospitality industry. Are you the experienced food service manager we’re seeking? We are looking for candidates who can:- implement performance improvement and quality assurance programs targeted to improve patient satisfaction through regular monitoring of Press Ganey and Service Depot metrics;- monitor patient tray operations and daily meal rounding;- interact with patients and the nursing staff;- handle large projects and balance daily operations- perform tray assessments, training, stocking/inventory of the floors; and- perform some HR functions and direct supervision of hourly associates. The ideal candidate will have the following:- Excellent leadership and communication skills with the ability to maintain the highest of standards and implement company policies- Previous experience working in a high volume facility- Experience with regulatory and compliance within food services- Strong management skills, preferably in health care
