Sodexo has a new opportunity for a Vice President, Facilities Management Support Services rolefor North America. This is a remote position and the ideal candidate will reside on the East Coast. Expected travel ~25% Sodexo has established a framework of key processes and services that set how the business is managed and delivered. Through these key programs, processes, technology, and services, we establish best practices, standardize across the company, and support business efficiency - enabling growth. The VP, FM Support Services is responsible for designing/adapting the process (from global standards if necessary), to lead the deployment program via regionally distributed Subject Matter Experts. They provide support, monitor deployment progress, and systemically improve the process by gathering internal feedback and by monitoring market changes. The VP, FM Support Services represents North America with Global FM Services for the disciplines of technical services, soft services, FM technologies, and FM enablement’s, such as energy, sustainability, and construction. They provide strategic leadership for key identified FM functions with a focus on soft services elements (Grounds, Custodial and other Front of House services), energy management, project management, construction services and technology & digital. The role also provides support to Segment and Global initiatives of asset management, engineering, technical standards FM Frameworks. They also provide regional strategic leadership of the hard/soft FM costing function, FM data/technology governance and management, and IFM technology platform user functionality development. Reporting to the SVP, NorAm Tech & Services, the successful candidate will:- Be responsible for the Regional FM Service Platform teams and members of Tech & Services Platforms Leadership Team. - Converge the strategic, regional leadership of cross-segment support of technical services, soft services, asset management, energy, construction, project management, FM technologies and engineering functions.- Lead the strategic management of the Regional Technical Services platform development, deployment and related activity from Global Tech & Services into Region Tech & Services, and Region Tech & Services into country/operating segment providing the framework under which initiatives and projects are planned and executed, helping to ensure they are delivered to a consistently high standard, on time and within budget. - Define, execute and own the holistic cross-segment FM platform deployment methodology/frameworks with a focus on the industrialization of our deployment processes.- Lead the preparation of project initiation, execution, and project closure in relation to all FM Services platform cross-segment support activities and ensure that all stakeholders are engaged, underpinned by an appropriate RACI.- Articulate and inform the Go/No Go process underpinning all FM Services platform related initiatives and projects, underpinned by a detailed state of readiness assessment of both the deploying and receiving entities.- Pro-actively review the use of tools, systems, methods, and standards to support the business implementation, in line with business policy.- Proactively manage/mitigate/escalate risks and issues that may jeopardize successful execution of projects, initiatives, and activities within the scope of the role. - Communicate project status and escalate issues that cannot be resolved in a timely manner to the SVP North America Tech & Services .- Anticipate/monitor project deviations and be responsible for highlighting the requirement to take corrective action.- Work collaboratively, with global, region, country/segment stakeholders as well as Segment technical services functional heads and build strong sustainable relationships to manage and drive change.- Be responsible for staff hiring, training and development; including performance reviews for all direct reports. - Ensure that there is a consistent and standardized approach to the deployment of all cross-segment Technical, Energy, Construction, Project Management & Soft Services Frameworks related initiatives.- Ensure the development, communication and implementation of the FM Services platform related deployment activity and change on a global, regional, and country level are delivered to agreed success parameters, ensuring any issues are appropriately addressed and captured by the Regional Head of Implementation and Change.- Ensure that all collateral within the scope and remit of the role is compliant with all legal, health & safety, and data governance regulations, as well as Sodexo and customer/client policies and procedures.- Ensure that all documentation and data associated with the role are appropriately stored and maintained and available for systematic analysis and review.- Work with the functional leads to ensure that the right solutions/initiatives have been identified and developed to reinforce the regional FM strategy and successful stabilization.- Monitor and provide consolidated reporting upon the progress of all in-scope strategic and deployment activity on a global, regional, and country/operating segment basis.- Work alongside the finance management team, supporting the Regional RM to ensure that we are tracking the cost and business impact of all cross-segment strategic/deployment/functional initiatives in scope of the role with the aim of ensuring that they all achieve their planned return on investment.Is this opportunity right for you? We are looking for candidates who have:- Facilities Management leadership experience in either developmental, operational or deployment related roles (Regional or NorAm scope) - Must have strong background in regulatory compliance and regulatory management- Must have relevant operational experience, running and coordinating FM business - Highly influential strategic thinker- Able to understand the complexities of developing, communicating and deployment strategic intent.- Excellent experience with large, complex projects and business transformations- Good leadership skills with the ability to lead a Regional team of indirect reports.- Good experience in working in a complex business environment handling uncertainty and challenges - Excellent team organization and coordination skills- Highly organized and responsive, with ability to deliver under pressure.- High levels of computer literacy – Proprietary project management software; Microsoft Office, especially Excel, PowerPoint, and Outlook. - Excellent influencing and communications skills - Ability to work openly and collaboratively.- Strong attention to detail- Expert knowledge of techniques for planning, monitoring, and controlling programs, including risk management, budget, and resource allocation proceduresWorking for Sodexo:How far will your ambition, talent and dedication take you? Sodexo fosters a culture committed to the growth of individuals through continuous learning, mentoring and other career growth opportunities, along with the performance of organizations. We believe it is important for our work to be meaningful to all who contribute to it, and we remain faithful to our mission, our core values and the ethical principles that have guided us since 1966. We support these values and help them thrive in each employee. We strive to make working for Sodexo a genuinely great experience with benefits to promote your professional, personal and financial well-being, and to improve your Quality of Life now and into the future. Our experiences with our over 50 million customers each and every day enable us to develop Quality of Life services that reinforce the well-being of individuals, improving their effectiveness and helping companies and organizations to improve performance … every day. At Sodexo, we believe every employee should have the resources to be their best. As part of our overall rewards, we offer benefits programs designed to help you maintain a healthy lifestyle including health, dental and vision insurance. We also offer other benefits like paid time off, financial and savings programs, 401k, and access to our employee assistance program and other discounts. Not the job for you?At Sodexo, we offer executive careers that lead our business in Corporate, Schools, Universities, Government and Agencies, Healthcare, Personal and Home Health Services, Senior Living, Sports and Leisure, and Benefits and Reward Services. Positions are located across the United States. Continue your search for Executive positions.
Sodexo has an exciting opportunity for a Vice President of Human Resources to provide strategic leadership and operational excellence within our Campus Segment. The role will be reporting to North America’s Chief Human Resources Officer. This position is remote-based, and the ideal candidate resides within the Eastern or Central Time Zones. Must be willing to travel 30% of the time. How You'll Make an Impact: As the Vice President of Human Resources, you will support business growth and client retention through strategic and operational people initiatives, foster positive employee relations, cultivate a diverse, equitable, and inclusive culture, and deliver a best-in-class employee experience. Key Responsibilities: - HR Business Partnering Strategy and Executive Advisory: Define and drive the development and delivery of HRBP strategies tailored to the respective business groups. Elevate HR value-added service to the business through strategic and proactive engagement, delivering HR solutions and services that drive business and success. Serve as a trusted advisor to executive leaders, providing valuable insights and expert guidance on HR matters, best practices, and strategic decision-making. Foster a strategic HR partnership and excellence culture, ensuring alignment between HR strategies and business objectives. - Talent Management and Development: Assess trends and patterns in talent needs assessments, providing strategic guidance to the HR and Segment leadership teams, including organizational capability and capacity analysis—Spearhead innovative initiatives to address business challenges and talent developmental needs. Ensure seamless alignment and partnership of HR COEs with business strategy for successful strategic planning and optimizing workforce capabilities, culture, and experience. - Strategic Oversight of HR Processes and Leadership: Provide high-level oversight and strategic guidance in collaboration with Segment leadership teams to ensure the seamless delivery of HR processes and practices, including talent planning and development, compensation planning, HR operations, and compliance, employee relations and performance management,culture and experience, etc. Emphasize efficiency and effectiveness in process management. Provide strategic leadership and guidance to the HRBP team spanning diverse groups and geographical locations in the business. - Strategic Initiatives: Champion strategic initiatives related to HR processes and/or operations leveraging best practice research and analysis, data and metrics, and trends to drive informed decision-making, continuous improvement, and operational excellence. Provide strategic guidance and foster collaboration and synergy across the organization. - Team Leadership and Development: Provide strong leadership and mentorship to cultivate a high-performing and collaborative HRBP team supporting the business. Create and maintain an environment conducive to individual growth and professional development, equity and inclusion, and excellence in partnership aligning with organizational objectives and resources. Required Experience and Qualifications: - Must have at least ten (10) years of senior HR leadership experience within a large, complex, and matrixed organization – a minimum of three (3) years of experience in a VP-level HR position is preferred - Must possess deep subject matter expertise across a range of HR disciplines, particularly (although not limited to) labor relations, employee relations, high-velocity recruitment, leadership and development, and organizational development - Strong business acumen with solid financial literacy and project management experience - Proven success in managing a highly competent HR team at a senior level in a complex, matrixed organization characterized by a high regard for empowering others, a results orientation, and an engaged workforce; and is tenacious and accountable in driving results - Adept at balancing big-picture thinking with an understanding of how much change an organization is capable of handling to create realistic goals and implementation plans that are achievable and successful - Demonstrated ability to develop and lead talent strategies aligned to key business priorities - Track record of serving as a trusted business partner, challenging with humility, and maintaining complete discretion regarding sensitive employee information - Ability to cultivate and foster a highly collaborative and solution-minded environment with a strong service spirit At Sodexo, we believe every employee should have the resources to be their best. As part of our overall rewards, we offer benefits programs designed to help you maintain a healthy lifestyle including health, dental and vision insurance. We also offer other benefits like paid time off, financial and savings programs, 401k, and access to our employee assistance program and other discounts. Not the job for you?At Sodexo, we offer executive careers that lead our business in Corporate, Schools, Universities, Government and Agencies, Healthcare, Personal and Home Health Services, Senior Living, Sports and Leisure, and Benefits and Reward Services. Positions are located across the United States. Continue your search for Executive positions.Working for Sodexo:How far will your ambition, talent and dedication take you? Sodexo fosters a culture committed to the growth of individuals through continuous learning, mentoring and career growth opportunities.
Sodexo has enjoyed many years of impressive growth as a recognized leader in valued experiences, sustainability and outsourced food services. This has created the need to expand our world-class sales operations capability and team to enable it to continue its growth trajectory. Therefore, Sodexo has a new opportunity for a Vice President, Revenue Transformation for North America’s Commercial Sales Organization. This is a remote position with 40-60% anticipated travel. The VP, Revenue Transformation will assist in developing the commercial strategy, lead the enablement team and execute the identified wide ranging commercial initiatives for a $10B services business spanning 10 lines of business and over 100k employees. This role touches nearly every aspect of Sodexo’s Commercial team including organic growth, operational efficiencies, talent programs, digital enablement, and business model design. This leader will partner with senior business unit and functional leaders to deliver tangible results and act as a role model for the behavior needed to embed change. Reporting to the SVP, NorAm Revenue Operations the successful candidate will: - Simplify the buying experience via commercial transformation:- Ensures the go-to-market model (GTM) is implemented in accordance with the strategy, including ensuring the right channels, roles, sales coverage, capacity and competencies are met within each sales team. - Manages implementation of regional territory and account planning, implementing the right cadence for the growth reviews, account assignments and coverage. - Leads the annual planning cycle. This includes identifying market and competitive trends, synthesizing business unit strategies into a coherent region plans, defining region-led (versus business unit-led) initiatives, designing risk mitigation plans, and quantifying investment.- Creates visibility through technology adoption and analytical capability: - Monitors and improves the data, tools and reports required for sales forecasting, planning and budgeting processes.- Operates an analytical center of excellence including dashboards and other data sharing mechanisms required to accelerate value capture. This includes assisting commercial leaders with goal setting, translating high-level plans into tangible initiatives, defining KPIs, monitoring the completion of key decisions and action plans, and facilitating ongoing execution sessions.- Enables commercial talent: - Partnering with human resources, learning & development, and segment leaders on region talent strategy. In this role, the VP and their team members deliver on agreed region wide processes for training, succession planning and governance around hiring and performance management.- Trusted Partner: - Support commercial leaders in implementing process redesign initiatives. This includes working with change management professionals to identify change pain points, pinpoint key stakeholders, and craft communications to engage the broader organization as needed.Is this opportunity right for you? We are looking for candidates who have: - 8+ years in commercial (as a buyer or seller) working with industry-leading organizations- 5+ years of people management experience- Experience managing cross-functional teams with a willingness to jump in personally to do the work- Demonstrated record of driving initiatives to deliver tangible, sustained business results- Effective communication and interpersonal skills; experience influencing and building leadership alignment- Experience in executive-level strategy, change, and project management (8+ years)- Excellent judgement and a strategic mindset to resolve short-term issues and balance longer-term objectives- Demonstrated ability to produce high quality work in a fast-paced, evolving business environment- High emotional quotient and strong influencing skills to quickly establish credibility and trust across functions- Strong consulting toolkit, including proficiency to analyze data and financial statements, craft compelling presentations, and communicate effectively to a wide range of audience members (C-suite and frontline) Working for Sodexo:How far will your ambition, talent and dedication take you? Sodexo fosters a culture committed to the growth of individuals through continuous learning, mentoring and other career growth opportunities, along with the performance of organizations. We believe it is important for our work to be meaningful to all who contribute to it, and we remain faithful to our mission, our core values and the ethical principles that have guided us since 1966. We support these values and help them thrive in each employee. We strive to make working for Sodexo a genuinely great experience with benefits to promote your professional, personal and financial well-being, and to improve your Quality of Life now and into the future. Our experiences with our over 50 million customers each and every day enable us to develop Quality of Life services that reinforce the well-being of individuals, improving their effectiveness and helping companies and organizations to improve performance … every day. At Sodexo, we believe every employee should have the resources to be their best. As part of our overall rewards, we offer benefits programs designed to help you maintain a healthy lifestyle including health, dental and vision insurance. We also offer other benefits like paid time off, financial and savings programs, 401k, and access to our employee assistance program and other discounts. Not the job for you?At Sodexo, we offer executive careers that lead our business in Corporate, Schools, Universities, Government and Agencies, Healthcare, Personal and Home Health Services, Senior Living, Sports and Leisure, and Benefits and Reward Services. Positions are located across the United States. Continue your search for Executive positions.
Vice President, Technical Services - Facilities Management This is a remote position with 50% travel. Candidates should reside in northeast or central time zones. Sodexo is seeking a visionary leader to oversee our Technical Services department within Corporate Services. The Vice President of Technical Services will be responsible for providing strategic direction, leadership, and operational oversight to ensure the delivery of high-quality technical services to our clients. The corporate services platform (portfolio of services) includes both hard Facilities Management (mechanical, electrical, plumbing) or engineering services and soft services such as custodial/janitorial. This position requires a strong combination of technical expertise in all trades, business acumen, and leadership skills to drive innovation, optimize processes, and achieve operational excellence. Also, this role will provide guidance and direction to align technical services with overall business goals. Key Responsibilities:- Strategic Leadership: Develop and implement strategic plans and initiatives to enhance the technical services division's performance and achieve organizational objectives. Provide guidance and direction to align technical services with overall business goals.- Operational Management: Oversee the day-to-day operations of the technical services department, including project management, resource allocation, and budgeting. Ensure efficient and effective service delivery while maintaining high standards of quality and compliance.- Team Development: Build and lead a high-performing team of technical professionals, including engineers, technicians, and project managers. Foster a culture of collaboration, innovation, and continuous learning to drive employee engagement and development.- Client Engagement: Collaborate with clients to understand their technical needs and develop customized solutions that meet their requirements. Build strong relationships with key stakeholders to enhance client satisfaction and retention.- Quality Assurance: Establish and enforce quality standards, best practices, and safety protocols to ensure the delivery of reliable and compliant technical services. Implement performance metrics and monitoring mechanisms to track and improve service quality.- Technology Integration: Identify opportunities to leverage technology and automation to enhance efficiency, productivity, and service delivery. Stay abreast of industry trends and advancements to drive innovation and maintain competitiveness.- Regulatory Compliance: Ensure compliance with relevant regulations, codes, and standards governing technical services, including health and safety regulations, environmental standards, and building codes.- Financial Management: Develop and manage the technical services department's budget, forecasts, and financial performance. Monitor expenses, revenue, and profitability to optimize resource allocation and maximize financial results. Qualifications:- Bachelor's degree in Engineering, Facilities Management, Business Administration, or related field; Master's degree preferred.- Proven experience in technical services management, with at least 10 years of leadership experience in a similar role.- Strong technical expertise in facilities management, building systems, HVAC, electrical, plumbing, and other technical disciplines.- Knowledge of relevant regulations, codes, and standards governing technical services and facilities management.- Demonstrated ability to develop and execute strategic plans, drive operational improvements, and achieve business objectives.- Excellent leadership, communication, and interpersonal skills, with the ability to inspire and motivate teams to achieve excellence.- Experience working in a client-facing role, with a track record of building and maintaining strong client relationships.- Proficiency in project management methodologies, budgeting, and financial analysis.- Strong analytical skills and problem-solving abilities, with a focus on continuous improvement and innovation.
Are you looking for a new rewarding role? If you answered YES to all these questions, this role is for you! Sodexo Corporate Service Division is seeking a qualified Wastewater Manager to support a life science client in Rahway, NJ. This position will report onsite. Position Summary: Ensures that wastewater generated during pharmaceutical manufacturing processes is managed, treated, and disposed of in a manner that is environmentally sustainable, compliant with regulations, and protective of public health and the environment. This person will collect water samples, take measurements of the water quality and makes adjustments to the chemical process accordingly in order to maintain compliance prior to disposal and/or release.Key Responsibilities:- Subject Matter Expert for Wastewater & Storm Water operations- Manage related personnel, SOPs, work orders, projects & systems- Laboratory Manager / AQ officer for NJDEP Certification of continuous pH monitoring- Maintain & provide reports to client regarding KPIs, prepare and provide Discharge Monitoring Reports (DMRs) to client.- Utilize the Computerized Maintenance Management System (CMMS) to analyze current and past operation. - Attend client meetings and support initiatives. - Develop and implement capital improvement and maintenance or repair projects, managing these from inception to completion. - Prepare job packages (RFQ’s), send out for bid, and manage work for maintenance not covered under the collective bargaining agreement. Will oversee all contracted maintenance work for quality assurance and work with planners to plan all work and develop the necessary parts procurement orders.- Montor compliance for all aspects of permitted outfalls. - Main open communications with the manger and client regarding operations and malfunctions, as well as make recommendations for repairs and improvements to these systems. - Complete and rectify monthly safety audit action items. - Provide periodic on-call coverage for emergency response and may occasionally be required to provide management coverage when necessary. - Considered essential personnel and will report to the facility during adverse weather conditions when the facility may be closed. The ideal candidate will possess:- Bachelor’s degree in mechanical, Marine or Civil/Environmental Engineering with 5 years of experience in Wastewater operation and management or High School Diploma or Equivalent with 15 years of experience.- N2 Industrial Wastewater License required.- Basic knowledge of State and Federal rules governing water discharge such as the Clean Water Act and NJ Field Sampling Manual.- Working knowledge of the operation, methods, and procedures of a boiler operations (desired).- Thorough knowledge of wastewater equipment and their associated mechanical equipment such as pumps, fans, compressors, water treatments and the ability to diagnose and correct equipment malfunction.- Extensive experience in the operation and maintenance of industrial wastewater systems.- Previous experience with regulatory audits and responses required.- Good computer skills and working knowledge of Microsoft Office Products: Excel, Word, Outlook, along with utilization of CMMS (SAP experience a plus).- Ability to descend and climb a maximum of 30 rungs to access system pump stations and to lift up to 50 lbs. Working for Sodexo:How far will your ambition, talent and dedication take you? Sodexo fosters a culture committed to the growth of individuals through continuous learning, mentoring and career growth opportunities.
Sodexo is seeking an Executive Director, Facility & Workplace Experience to support our North America regional corporate space operations for a leading food client. This is a newly created position to join a rapidly growing fully integrated facilities management account. Reporting to the Account Vice President Operations, this role will primarily be responsible for managing a large corporate campus and leading a team of 80+ employees made up of food and facility professionals. This role requires familiarity and expertise with a broad range of self-delivered and contracted services including Workplace Experience, Event Management & Hospitality, Hard and Soft facility services, budget management, people management and KPI delivery. A successful Executive Director will have experience with IFM service models, leading FM engineering, facility, food, and workplace experience teams. If you thrive on building relationships, creating a One Team culture, and participating in driving change this is an exciting opportunity to join our expanding account team and grow your career! This position requires exemplary hospitality skills, knowledge of the local area, and availability to work a flexible schedule.Position is based on site in Camden, NJ with some travel to visit and support team and client operations at other sites. Is this opportunity right for you? Key responsibilities and what we are looking for:- Must have experience creating and implementing workplace experience and hospitality solutions- Building strategic relationships with client leadership to ensure top-down client initiatives are being built into the workplace experience strategy with defined success metrics- Collaborate cross-functionally to design experiences to improve the end-user client experience (projects, facilities, food services, HR, etc.)- Experience with IFM 3rd party service model – hard and soft delivery scope and leading large teams.- A proven track record of successful leadership experience as demonstrated by articulated results and accomplishments.- Managed building operations and general technical knowledge of the following: mechanical, electrical, plumbing, HVAC, structural, safety systems, architectural, landscape and energy management.- Demonstrated business and financial acumen with a strong P&L understanding.- Exceptional customer service, relationship building and communication skills.- Strong Leadership skills with a focus on staff development and team building.- Ability to work in a matrix organization, coordinating with senior leadership across different segments of the company.- Remains informed about developments within the Workplace Experience industry and networked with in-company subject matter experts to bring world class solutions to bear for the client.- Participation in the Global Hospitality ProgramExperience and Requirements: - Bachelor's degree or equivalent - 3 years’ experience in strategic planning, workplace experience and client management. Facilities management experience is also preferred- Project management and event management experience will be key to drive successful experiences at key locations- The ability to demonstrate strong problem solving capabilities- The ability to demonstrate hospitality and facilities management though leadership- Knowledge and experience in the Workplace Experience industry driving client employee value proposition and satisfaction score initiatives- Have experience managing a large portfolio with multiple locations or business segments- Accountability focused, Entrepreneurial mindset, ability to fuel accretive growth- Demonstrated ability to build and execute end-to-end programs that deliver on ROI commitments- Experience defining actionable results from multiple data sources, using data and analytics to drive customer insights and operational strategy- Excellent interpersonal and communication skills Learn more about Sodexo’s Benefits Not the job for you?At Sodexo, we offer Facilities Management positions in Corporate, Schools, Universities, Energy and Resources, Government and Agencies, Health Care and Senior Living locations across the United States. Continue your search for Facilities Management jobs.
We are the Communities we serve! This account is part of the SodexoMAGIC portfolio of business. Use your passion for service to create a positive impact and make a difference in the communities we serve! SodexoMAGIC is a joint Sodexo/ Magic Johnson venture and SodexoMAGIC promises to empower the communities we serve by offering best-in-class food & facilities management solutions, which create a positive impact and make a difference in the lives of our clients and customers. SodexoMAGIC offers our dedicated service via the following Sodexo segments: Corporate Services, Hospitals, K-12 Schools, Universities Sodexo is seeking a Workplace Experience Lead to support a rapidly growing, fully integrated facilities management Life Sciences account located in Rahway, New Jersey. The Workplace Experience Lead will lead our customer success programs where Sodexo is responsible for the development and execution of workplace strategy. In this role, you will be responsible for our Client Workplace Strategy formulation and for driving our Sodexo teams’ execution to deliver to agreed-to key milestones. You will serve as the Workplace Experience Lead for our client’s portfolio and help set the accounts annual plans in motion for all service lines, using a data driven approach to drive customer insights and operational strategy. This role will also partner with the operations teams to identify opportunities for innovation, operational improvement, and service delivery throughout our integrated facilities services. Sodexo seeks candidates who embody the finest leadership skills to move our business forward. Leaders at Sodexo are innovative, talent driven and manage our offerings to clients by creating partnerships that result in a rewarding experience. Sodexo’s leaders have a vision for the future and develop strategies that provide direct support to other leaders and teams in our varied operational areas while embodying our core values of Spirit of Progress, Team Spirit, and Spirit of Service. Are You the One? Our clients depend on your expertise to help them to optimize their business. If you are a Strategic Facilities Management Professional with the ability to develop innovative technical solutions while successfully managing key performance indicators to drive strong business results, this may be the opportunity for you! Key Responsibilities: - Drive, lead, influence and own the customer road map for Workplace Experience for our Rahway location- Identify key opportunities to improve workplace experience- Create a structured approach to understanding and improving the user experience- Leverage already existing strategies within the relationship that we have with our client in relation to workplace experience and apply them at our Rahway location- Engage and own the relationship with all levels of stakeholders within Client and Sodexo Leadership in relation to Workplace Experience- Bringing insights for Workplace Experience from the industry- Develop strategies to create a safe, positive, productive, and functional workplace in collaboration with other Sodexo team members, foster working together to identify and manage improvement and changes- Engage with local Client Leaders to gather the insights around what Workplace Experience means for the client and users - Following the collation of insights, Create the Roadmap for Workplace Experience that aligns with our clients Strategy for the HQ of the Future- Create a pipeline of workplace experience opportunities for the site based on the outcomes of the roadmap- Adapt the Workplace Experience roadmap as a strategic resource to consult on projects that require deeper employee engagement and journey mapping- Be the owner for managing and owning the customer feedback for Workplace Experience- Foster a culture of customer-centric approach, monitoring trends, local and global best practices- Design and implementing stakeholders management programs related to Workplace Experience- Promote, collect, validate and facilitate client feedback interpretation through data analytics and reporting processes Experience and Requirements- A demonstrated background in program management- 3+ years’ experience in working within a Workplace Experience Role encompassing new ways of working /hybrid working, workplace design, services and amenities, and workplace technology.- A passion for people, and their wellbeing at work- A preference for the hotel industry or B2C services- Strong written, verbal and presentation skills- Strong influential skills- Creativity and Innovation mindset- Proven track record of initiating and leading demanding business change programs- Proven experience of developing profitable relationships with clients- High standards of numeracy and written communication- The role engages and operates at senior levels both within Sodexo and our Client and must be able to steer the dialogue to progress in the evolution of the employee experience program. The salary range for this position is $125k-150k Learn more about Sodexo’s Benefits Not the job for you?At Sodexo, we offer Facilities Management positions in Corporate, Schools, Universities, Energy and Resources, Government and Agencies, Health Care and Senior Living locations across the United States. Continue your search for Facilities Management jobs. The SodexoMAGIC partnership represents the union of two global brands that operate at peak performance. Sodexo, a long-standing leader in “quality of life solutions” around the globe, and Magic Johnson Enterprises, the brainchild of NBA all-star Earvin Magic Johnson, who literally took the game to new heights. To learn more about SodexoMAGIC and read a message from Earvin “Magic” Johnson himself click here.
Are you a strategic, innovative facilities leader ready to help clients optimize their business? Sodexo Energy & Resource is seeking a qualified Workplace Experience Specialist to join our team at an Oil and Gas company in San Ramon, CA. Are you the One? The ideal candidate has exemplary hospitality and interpersonal skills and relentlessly delivers exceptional customer service. They build a welcoming, helpful, and collaborative environment for the tenants, flex space users, and visitors. They are comfortable working in a diverse and flexible work environment and can quickly resolve technology issues, manage multiple priorities, and ensure the proper planning and execution of events, meetings, and experiences for the customer. The position will be visible on the floor to promptly respond to questions and facility/technology-related issues. They will be integral to the workplace in promoting a highly collaborative, fun, and safe environment. Workplace Experience Specialist The Workplace Experience manager ensures the workplace coordination team relentlessly delivers excellent customer in day-to-day operations. This role manages theworkplace coordinators in their efforts to engage with and support the tenant population. Key Responsibilities:- Heavy focus on hospitality-based operations- Developing solutions to customer requests- Adopt and promote the established way of working, while demonstrating and supporting the- collaborative and flexible work environment.- Work with tenant groups to create a flexible work environment, including answer- questions related to facilities, technology, and behavior related questions- Support operations with workforce greeting, wayfinding, visitor escorts, and directions as- needed- Ensures timely reply to all service delivery needs, tickets, and issues that arise- Collaborate and support tenant groups on new ideas and initiatives- Focus on relationship building and support of tenant groups- Support events team as needed- Support Facility general management as needed Sodexo offers a full array of benefits including paid time off, holidays, medical, dental, vision, 401K, and access to ongoing training and development programs, tuition reimbursement, plus health and wellness programs.Not the job for you?At Sodexo, we offer Facilities Management positions in Corporate, Schools, Universities, Energy and Resources, Government and Agencies, Healthcare, and Senior Living locations across the United States. Continue your search for Facilities Management jobs.Working for Sodexo:How far will your ambition, talent, and dedication take you? Sodexo fosters a culture committed to the growth of individuals through continuous learning, mentoring, and career growth opportunities.
