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Search Results Page 71 of 98

Job Locations US-PA-HERSHEY
 SodexoHealthcare has a fantastic opportunity for a highly passionate, experienced, organized, and disciplined individual with a strong commitment to food operations to join our team at a New Sodexo Account  - Hershey Medical Center in Hershey PA as Patient Experience Manager.  Hershey Medical Center in Hershey PA is a 637 bed, 10 million dollar plus managed budget account. This is a Union Account. Ideal candidate will interfaces with other healthcare professionals to improve the patient experience. The Patient Experience Manager will provide behavioral training and skills development to department and hospital teams. Responsible for strategic analysis of trends and metrics involved in patient feedback to create action and communication surrounding solutions.  The selected candidate will support Sodexo’s "At Your Request" room service program.  The successful candidate will manage the entire patient experience by ensuring standards are set and met, collaborating with all staff to bring excellent service to the patients and developing an eager team of Sodexo employees that were recently acquired. The ideal candidate will need to have a history of developing staff along with problem solving, and excellent customer service skills.  We are looking for a strategic and analytical individual to think outside of the box and drive our patient satisfaction survey process.  We are looking for candidates who can:- Implement performance improvement and quality assurance programs targeted to improve customer satisfaction;- Monitor patient tray operations and daily meal rounding;- Interact with patients and the nursing staff;- Perform tray assessments, training- Service Recovery- Customer Service Training for our front-line staff- Conducting patient ready room inspections and patient surveys The ideal candidate will have the following:- Excellent leadership and communication skills with the ability to maintain the highest of standards and implement company policies- Previous experience working in a high volume facility- Strong management skills, preferably in health care but not necessarily if you are also a dietitian- 2 years of management experience preferred  Responsibilities will also include:- Meal Rounding with existing patients, families, and Nursing personnel - Collaboration with hospital clinical and administrative leadership- Collecting, organizing, and trending data- Communicating findings with both Nutrition Services and interdisciplinary teams- Networking with other hospitals to identify best practices- Training and development of staff.- Ensuring food quality and compliance with HACCP guidelines.- Working with the culinary staff to address any customer complaints or issues relative to food items.- Responsible for daily supervision of operational Patient Services.
System ID
706240
Category
Food Service
Job Locations US-NJ-CHERRY HILL
 - Let your passion for people be the driver of your success at Sodexo. Through your leadership, your team will make a real impact every day.- With your leadership excellence, you’re ready to move up to the next level.- Grow your career and develop a team that shares your desire to make a difference.- Do you possess strong leadership skills and enjoy managing people, processes and projects? - Managing a large team is your super power. Bring your talent to a new role at Sodexo.- You ask instead of command. You see opportunities rather than problems. Share your vision and inspire others. Sodexo is seeking a System  Patient Service Manager 1 for Thomas Jefferson - Kennedy Health Cherry Hill  Division, located in Cherry Hill, New Jerey.The successful candidate will:- evaluate and develop service levels for the overall Patient Services Program targeted to exceed patient and customer satisfaction achieve successful regulatory inspections and audits; Is this opportunity right for you? We are looking for candidates who have:- excellent leadership and communication skills with the ability to maintain the highest of standards and implement company policies;- passion for our patients and customers to ensure our Sodexo CARES (Compassion, Accountability, Respect, Enthusiasm and Service) behaviors are followed daily; strong management skills, preferably in healthcare. Responsible for successfully coordinating and directing all patient experience activities within the assigned system. Monitors ongoing, and selectively negotiates as needed, matters relating to system/account patient satisfaction initiatives in order to assure highest client and customer satisfaction levels and account retention, strong employee relations, achievement of financial goals and future business growth plans. Must ensure that all personnel under his/her operational influence comply with all client, government, corporate and division policies and procedures.Working as the Patient Experience Manager, you are responsible for coordinating and directing all patient experience activities in collaboration with unit leadership in order to improve patient satisfaction scores.Responsibilities:• Tracks financial incentives, penalties, and reporting as tied to patient satisfaction performance for respective unit• Maintains and supports client satisfaction at a level that ensures account retention• Administers required client/customer surveys and responds in a timely and effective manner• Monitors and ensures compliance, progression, and follow-up of any patient satisfaction initiatives• Assists in developing, customizing, and/or monitoring a department/unit patient satisfaction action plan to meet each account’s needs• Participates and adds value to hospital committees as necessary (i.e. Patient Satisfaction Committee, Nursing, Administration, HCAHPS Committee, etc.)• Ensures compliance with all regulatory agencies (CMS, JCAHO)• Increases regional patient satisfaction performance by promoting and monitoring patient satisfaction progress and exploiting marketing success• Maintains an awareness of the patient satisfaction updates and industry conditions including internal and external to the accounts and districts• Works closely with on-site management team to reach operational goals• Participates on monthly conference calls with fellow Patient Experience Managers and operations management to communicate patient experience updates, current trends, and identify opportunities to reward and recognize• Participates in all Patient Experience Department learning sessions including monthly educational webinars• Provides recognition for employee when programs are implemented with success• Responsible for preparation and implementation of specific development and training specific plans for patient satisfaction success• Compose patient satisfaction reports as needed to management. • Implement forms, data, and ensure standardization for departmental patient satisfaction operations success. 
System ID
738043
Category
General Management
Job Locations US-MN-MAPLEWOOD
Join a team that embraces your love for working with people, mentoring them as they achieve personal and professional goals. Sodexo is seeking a Patient Services Manager 1 for Fairview St. John's Hospital located in Maplewood, MN.This 184-bed facility offers a wide variety of diagnostic and therapeutic services such as on-site critical care physician specialists, a 24-hour in-house obstetrics, and neonatal intensive care unit (NICU). Truly a community hospital, St. John's is part of a 32-acre health care campus and offers a convenient, suburban location, easy access to major highways and free parking. Restaurant Managers and Food Service Managers who enjoy engaging with customers are encouraged to apply now! The successful candidate will:- evaluate and develop service levels for the overall Patient Services Program targeted to exceed patient and customer satisfaction; - oversee Sodexo’s Patient Dining Program and daily meal rounding inclusive of service recovery;- collaborate with clinical, food service and interdisciplinary teams to enhance the patient experience;- perform tray assessments to ensure food quality and presentation and tray accuracy;- exceed Sodexo standards for Gold Checks and achieve successful regulatory inspections and audits; and/or- perform management functions that include direct supervision of hourly associates including employee development.Is this opportunity right for you? We are looking for candidates who have:- excellent leadership and communication skills with the ability to maintain the highest of standards and implement company policies;- passion for our patients and customers to ensure our Sodexo CARES (Compassion, Accountability, Respect, Enthusiasm and Service) behaviors are followed daily; - knowledge of nutrition and specialized diets;- experience with oversight of diet offices; and/or- strong management skills, preferably in healthcare or food service Absent a legally recognized exception, Fairview St. John's is requiring COVID-19 vaccines and flu shots to work at this hospital. Learn more about Fairview St. John's Hospital by clicking here.At Sodexo, we believe every employee should have the resources to be their best. As part of our overall rewards, we offer benefits programs designed to help you maintain a healthy lifestyle including health, dental and vision insurance. We also offer other benefits like paid time off, financial and savings programs, 401k, and access to our employee assistance program and other discounts. Click here for more information about Sodexo’s Benefits.Not the job for you? We offer Food Service Management and Patient Services positions in a variety of business segments, including Corporate, Schools, Universities, Government and Agencies, Healthcare, Senior Living and Sports and Leisure locations across the United States. Continue your search for Food Service Management jobs.Working for Sodexo:At Sodexo, you will find the ingredients for a great career in food service management specializing in Patient Services. With benefits including schedules that encourage work-life balance and continuing education opportunities, you’ll enjoy an improved quality of life that’s unique in the hospitality industry. 
System ID
731228
Category
Food Service
Job Locations US-NC-GREENSBORO
Sodexo is looking for a Patient Service Manager 1 in Greensboro, NC Moses Cone Memorial Hospital is a 628 bed hospital in Greensboro, NC. As the Patient Service Manager, you will collaborate with other management and provide over-site to the patient services team and ensure that all nutrition/food regulatory requirements are being achieved in operations. He or she will be the conduit between patient tray line and clinical components of compliance. The Covid 19 vaccine is mandated by this hospital.  Job Responsibilities include:- Interact with patients and be the primary liaison for the clinical (physicians, nursing, and pharmacy) and food service teams.- Ensures compliance to Sodexo operating policies and procedures and works to maintain those standards.- Accountable for the execution of service quality and ensures customer and client satisfaction.- Be the onsite expert for the patient dining and ordering systems (At Your Request/ Expressly for You) Ideally, qualified candidates will have the following experience: - Preferred understanding of regulatory compliance.- Previous management level experience and ability to engage and build strong relationships with client management; nursing staff; and patients- Ability to manage multiple priorities.- Professional communication skills.- Passion for a high level of customer serviceLearn more about Sodexo’s Benefits  Not the job for you? We offer Food Service Management positions in a variety of business segments, including Corporate, Schools, Universities, Government and Agencies, Health Care, Senior Living and Sports and Leisure locations across the United States. Continue your search for Food Service Management jobs. Working for Sodexo:At Sodexo, you will find the ingredients for a great career in food service management. With benefits including schedules that encourage work-life balance and continuing education opportunities, you’ll enjoy an improved quality of life that’s unique in the hospitality industry. 
System ID
732428
Category
Food Service
Job Locations US-TX-CONROE
Sodexo is seeking an Patient Services Manager at Conroe Regional Medical Center in Conroe, Texas.  At Sodexo we believe that Quality of Daily Life contributes to the progress of individuals and the performance of organizations. Sodexo designs, manages and delivers comprehensive service solutions through On-site Service Solutions and Motivation Solutions to create an outstanding experience for the people we serve.   This position reports to the General Manager and will be responsible for day to day leadership of the Patient Food Program in this hospital. You will direct and participate in all of the daily food operations for the patient meal services utilizing Expressly For You meal program.  Responsibilities will include:- Daily patient meal rounding, interacting with the patients and nursing staff- Identifying and implementing process improvement to increase patient satisfaction- Tray audits and ensuring timely delivery of patient meals- Training and development of staff- Ensuring food safety and sanitation compliance The successful candidate will have food service supervisory/management experience, computer literacy, the ability to work collaboratively with colleagues, and department associates as well as excellent communication, leadership and customer service skills. Prior experience in health-care with a nutritional background would be a plus for this role.   APPLY TODAY. Learn more about Sodexo’s Benefits  Not the job for you? We offer Food Service Management and Catering positions in a variety of business segments, including Corporate, Schools, Universities, Government and Agencies, Healthcare, Senior Living and Sports and Leisure locations across the United States. Continue your search for Food Service Management jobs.Working for Sodexo:At Sodexo, you will find the ingredients for a great career in food service management specializing in Catering. With benefits including schedules that encourage work-life balance and continuing education opportunities, you’ll enjoy an improved quality of life that’s unique in the hospitality industry.
System ID
733091
Category
Food Service
Job Locations US-KS-OLATHE
Join a team that embraces your love for working with people, mentoring them as they achieve personal and professional goals. Sodexo is seeking a Patient Services Manager 1 for Miami County Medical Center located in Paola, KS. The Patient Services Manager will oversee all food services and operations for this 20-bed acute care hospital. If you are enthusiastic about helping and serving others, have food service and clinical experience, enjoy a career with work life balance and a supportive team culture, this job is for you!  If you have experience as a Registered Dietitian, Clinical Dietary Manager, and have any food service background you are encouraged to apply now! The successful candidate will:- evaluate and develop service levels for the overall Patient Services Program targeted to exceed patient and customer satisfaction; - oversee Sodexo’s Patient Dining Program and daily meal rounding inclusive of service recovery;- collaborate with clinical, food service and interdisciplinary teams to enhance the patient experience;- perform tray assessments to ensure food quality and presentation and tray accuracy;- exceed Sodexo standards for Gold Checks and achieve successful regulatory inspections and audits; and/or- perform management functions that include direct supervision of hourly associates including employee developmentIs this opportunity right for you? We are looking for candidates who have:- excellent leadership and communication skills with the ability to maintain the highest of standards and implement company policies;- passion for our patients and customers to ensure our Sodexo CARES (Compassion, Accountability, Respect, Enthusiasm and Service) behaviors are followed daily; - knowledge of nutrition and specialized diets;- experience with oversight of diet offices; and/or- strong management skills, preferably in healthcareLearn more about Miami County Medical Center, click here.At Sodexo, we believe every employee should have the resources to be their best. As part of our overall rewards, we offer benefits programs designed to help you maintain a healthy lifestyle including health, dental and vision insurance. We also offer other benefits like paid time off, financial and savings programs, 401k, and access to our employee assistance program and other discounts. Click here for more information about Sodexo’s Benefits.Not the job for you? We offer Food Service Management and Patient Services positions in a variety of business segments, including Corporate, Schools, Universities, Government and Agencies, Healthcare, Senior Living and Sports and Leisure locations across the United States. Continue your search for Food Service Management jobs.Working for Sodexo:At Sodexo, you will find the ingredients for a great career in food service management specializing in Patient Services. With benefits including schedules that encourage work-life balance and continuing education opportunities, you’ll enjoy an improved quality of life that’s unique in the hospitality industry. 
System ID
739888
Category
Food Service
Job Locations US-SC-CHARLESTON
Grow your career and develop a team that shares your desire to make a difference. Sodexo is seeking a Patient Services Manager 1 for MUSC Shawn Jenkins Children's Hospital in Charleston, SC. MUSC Shawn Jenkins Children's Hospital is a nationally ranked, freestanding acute care women's and children's hospital in Charleston, South Carolina. It is affiliated with the Medical University of South Carolina. The hospital features all private rooms that consist of 250 pediatric beds and 29 beds for women.       The successful candidate will:- oversee Sodexo’s Patient Dining Program and daily meal rounding inclusive of service recovery;- collaborate with clinical, food service and interdisciplinary teams to enhance the patient experience;- perform tray assessments to ensure food quality and presentation and tray accuracy; and- perform management functions that include direct supervision of hourly associates including employee development.Is this opportunity right for you? We are looking for candidates who have:- good management and communication skills with the ability to maintain the highest of standards and implement company policies;- passion for our patients and customers to ensure our Sodexo CARES (Compassion, Accountability, Respect, Enthusiasm and Service) behaviors are followed daily;- knowledge of nutrition and specialized diets; and/or- experience with oversight of diet offices;  Learn more about MUSC Shawn Jenkins Children's Hospital https://locations.musckids.org/sc/charleston/10-mcclennan-banks-drive?utm_source=Yext&utm_medium=Listings&utm_campaign=WebsiteClicksFacility Learn more about Sodexo’s Benefits Not the job for you? We offer Food Service Management positions in a variety of business segments, including Corporate, Schools, Universities, Government and Agencies, Healthcare, Senior Living and Sports and Leisure locations across the United States. Continue your search for Food Service Management jobs.Working for Sodexo:At Sodexo, you will find the ingredients for a great career in food service management. With benefits including schedules that encourage work-life balance and continuing education opportunities, you’ll enjoy an improved quality of life that’s unique in the hospitality industry.
System ID
739960
Category
Food Service
Job Locations US-MA-WORCESTER
Are you passionate about creating a 5-star patient dining experience?Sodexo is seeking a Patient Services Manager 1 for UMASS Health - University Campus located in Worcester, Massachusetts.  This facility is a fast pace, high volume Food Services department focused on achieving patient satisfaction. This facility is committed to employee engagement and increased collaboration with patient care units. Ideal candidate will interface with other healthcare professionals to improve the patient experience. Hours are generally 11a-8p, but must be willing to flex schedule to cover opening shift 6a-3p or mid shift 9a-6p, with every other weekend required. The successful candidate will: - oversee Sodexo’s Patient Dining Program and daily meal rounding inclusive of service recovery;- collaborate with clinical, food service and interdisciplinary teams to enhance the patient experience;- perform tray assessments to ensure food quality and presentation and tray accuracy; and- perform management functions that include direct supervision of hourly associates including employee developmentIs this opportunity right for you? We are looking for candidates who have:- good management and communication skills with the ability to maintain the highest of standards and implement company policies;- passion for our patients and customers to ensure our Sodexo CARES (Compassion, Accountability, Respect, Enthusiasm and Service) behaviors are followed daily; - knowledge of nutrition and specialized diets; and/or- experience with oversight of diet offices. Absent a legally recognized exception, UMASS Health - University Campus is requiring COVID-19 vaccines and flu shots to work at this hospital.  Learn more about UMASS Health - University Campus at  UMASS Health Learn more about Sodexo’s Benefits  Not the job for you? We offer Food Service Management and Patient Services positions in a variety of business segments, including Corporate, Schools, Universities, Government and Agencies, Health Care, Senior Living and Sports and Leisure locations across the United States. Continue your search for Food Service Management jobs. Working for Sodexo:At Sodexo, you will find the ingredients for a great career in food service management specializing in Patient Services. With benefits including schedules that encourage work-life balance and continuing education opportunities, you’ll enjoy an improved quality of life that’s unique in the hospitality industry. 
System ID
741390
Category
Food Service
Job Locations US-KS-LAWRENCE
Working together, supporting your team, reaching for the best in a high-volume, high paced environment is second nature to you. Sodexo is seeking a Patient Services Manager 2 for Lawrence Memorial Hospital located in Lawrence, KS. Founded in 1921, LMH is a 174-bed hospital located in Lawrence, Kansas. Through the years, hospital additions have been built and health care services have expanded—a trend that continues today.  The successful candidate will: - evaluate and develop service levels for the overall Patient Services Program targeted to exceed patient and customer satisfaction; - oversee Sodexo’s Patient Dining Program and daily meal rounding inclusive of service recovery;- collaborate with clinical, food service and interdisciplinary teams to enhance the patient experience;- perform tray assessments to ensure food quality and presentation and tray accuracy;- exceed Sodexo standards for Gold Checks and achieve successful regulatory inspections and audits; and/or- perform management functions that include direct supervision of hourly associates including employee development. Is this opportunity right for you? We are looking for candidates who have: - excellent leadership and communication skills with the ability to maintain the highest of standards and implement company policies;- passion for our patients and customers to ensure our Sodexo CARES (Compassion, Accountability, Respect, Enthusiasm and Service) behaviors are followed daily; - knowledge of nutrition and specialized diets;- experience with oversight of diet offices; and/or- strong management skills, preferably in health care. Learn more about Lawrence Memorial Hospital at https://www.lmh.org/ Learn more about Sodexo’s Benefits  Not the job for you? We offer Food Service Management and Patient Services positions in a variety of business segments, including Corporate, Schools, Universities, Government and Agencies, Health Care, Senior Living and Sports and Leisure locations across the United States. Continue your search for Food Service Management jobs. Working for Sodexo:At Sodexo, you will find the ingredients for a great career in food service management specializing in Patient Services. With benefits including schedules that encourage work-life balance and continuing education opportunities, you’ll enjoy an improved quality of life that’s unique in the hospitality industry.
System ID
717816
Category
Food Service
Job Locations US-GA-ATLANTA
Working together, supporting your team, reaching for the best in a high-volume, high paced environment is second nature to you. Sodexo is seeking a Patient Services Manager 2 for Grady Healthcare in Atlanta, GA. Grady- frequently referred to as Grady Hospital or simply Grady, is the public hospital for the city of Atlanta. Grady is the fifth-largest public hospital in the United States and one of the busiest Level I Trauma Centers in the country. The successful candidate will: - evaluate and develop service levels for the overall Patient Services Program targeted to exceed patient and customer satisfaction; - oversee Sodexo’s Patient Dining Program and daily meal rounding inclusive of service recovery;- collaborate with clinical, food service and interdisciplinary teams to enhance the patient experience;- perform tray assessments to ensure food quality and presentation and tray accuracy;- exceed Sodexo standards for Gold Checks and achieve successful regulatory inspections and audits; and/or- perform management functions that include direct supervision of hourly associates including employee development. Is this opportunity right for you? We are looking for candidates who have: - excellent leadership and communication skills with the ability to maintain the highest of standards and implement company policies;- passion for our patients and customers to ensure our Sodexo CARES (Compassion, Accountability, Respect, Enthusiasm and Service) behaviors are followed daily; - knowledge of nutrition and specialized diets;- experience with oversight of diet offices; and/or- strong management skills, preferably in health care. Learn more about Grady Memorial Hospital at https://www.gradyhealth.org/ Learn more about Sodexo’s Benefits  Not the job for you? We offer Food Service Management and Patient Services positions in a variety of business segments, including Corporate, Schools, Universities, Government and Agencies, Health Care, Senior Living and Sports and Leisure locations across the United States. Continue your search for Food Service Management jobs. Working for Sodexo:At Sodexo, you will find the ingredients for a great career in food service management specializing in Patient Services. With benefits including schedules that encourage work-life balance and continuing education opportunities, you’ll enjoy an improved quality of life that’s unique in the hospitality industry.
System ID
720177
Category
Food Service