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US-NY-Cheektowaga | US-NY-Buffalo | US-NY-Tonawanda | US-NY-West Seneca
Sodexo has an exciting opportunity for Cloud Architect – Systems Architect to join our team in Cheektowaga NY Position Summary:As the Cloud Architect – Systems Architect you will analyze system requirements and make sure systems will be securely integrated with current applications. This position requires a deep understanding of system development in cloud environments, including Software as Service (SaaS), Platform as Service (PaaS), or Infrastructure as a Service (IaaS) especially on AWS and Azure. You will be working with  Global IS&T teams, Regional and local IT teams and with Infrastructure services providers. Responsibilities include:- Understand business drivers and translate those into an appropriate technical solutions;- Work within project teams as a Technical Lead on solution design, deployment and support transition- Gather technical requirements, assess capabilities and analyze findings to provide appropriate cloud solution recommendations and adoption strategy- Create the conceptual, logical and physical design for hybrid and cloud-based solutions for infrastructure and platforms- Research, analyze, recommend and select technical approaches for solving difficult and challenging development and integration problems- Share the leading practices with internal team members and clients- Collaborate as part of larger delivery teams which may include project managers, business analysts, architects, developers, and change management professionals- Provide technical direction and oversight to infrastructure implementation teams- Lead data center transformations projects to migrate client/server applications and platforms to cloud environments.- Develop cloud reference architectures, governance policies, security models, and best practicesSkills- Experience deploying applications to Microsoft Azure and Amazon Web Services (AWS) (IaaS and PaaS environments);- Strong knowledge on AWS and Azure services cloud solution, architecture, security features, related technologies and their interdependencies;- Experience using, implementing, and maintaining applications and platforms on cloud services such as Microsoft Azure and Amazon Web Services (AWS);- Experience working with Docker Containers and Container CaaS/PaaS (Pivotal Cloud Foundry, BlueMix, OpenShift Enterprise, Docker Enterprise, Spark/HD Insights, Power BI, Cosmos DB, Stream Analytics) solutions is a plus- Experience working in a Cloud First and/or Cloud Native software development environment- Experience with Hybrid Data Center Architecture- Experience with Systems Architecture and Engineering- Strong object-oriented design and development experience- Strong knowledge of relational and non-relational databases and database designs (e.g. data design and database infrastructure design)- Strong knowledge of concurrency, scalability, and fault tolerant designs;- Strong knowledge of Continuous Integration (CI) and Continuous Deployment (CD) standards and practices appropriate for Enterprise IT- Experience with infrastructure security and networking and global networking as they apply to large-scale application deployments- Experience and understanding of architectural principles and frameworks (e.g. MVC, Spring, and Hibernate)- Experience managing partner relationships and development efforts across multiple teams and areas of responsibility- Experience managing and delivering upon functional and non-functional requirements as communicated through direct and indirect business and project development;- Should be able to lead the team and could Supervise, mentor, guide other members and represent Cloud team in project team meetings;- Exposure in Project Management. If you are ready to grow your career and work with a great team then this is the right opportunity for you.   Apply today and become a member of our Sodexo team.
System ID
67352
Category
IS&T
US-NY-Cheektowaga
Customer Technical Support Specialist.- Provide specialized technical and application support by telephone and email to internal users of Kronos InTouch time clocks and Kronos workforce central.Responsibilities:- Assist with deployment of Kronos to Canada.- Troubleshoot connectivity and hardware issues with Kronos InTouch time clocks.- Assist users with configuration and deployment of time clocks.- Perform clock repair and maintenance- Manage accurate clock record keeping and inventory.- Incoming and outgoing support calls to locations with off-line clocks.- Maintain thorough and accurate call records in HEAT call logging software.- Document known issues and workarounds in the team knowledgebase. Keys for Success:- Bi -lingual in English and Canadian French- Knowledge of timekeeping applications and best practices, specifically Kronos Workforce Central and InTouch time clocks.- Strong customer service skills.- Ability to troubleshoot network connectivity issues. Additional technical support skills to include pc support, operating systems, browsers and Java knowledge.- The ideal candidate will provide efficient and accurate work with focus on both quality and quantity.- Solid communication skills, both written and verbal, including the ability to document solutions.- Demonstrated skills managing multiple tasks simultaneously.
System ID
68694
Category
IS&T
US-NY-Cheektowaga
Job Description:Sodexo IS&T has an exciting opportunity on our Operational Systems team for a digital and mobility solution developer supporting our North American digital initiatives.  This position is ideal for the candidate who enjoys cutting edge mobile technology as well as regular interaction with stakeholders and business leaders.  This position requires an individual with strong working knowledge of the digital and mobility technology stack. Responsibilities:- The Full Stack / Mobile Platform Developer will be primarily responsible for Web and Mobile design, execution and delivery of exploratory concepts, rapid prototypes, and pilot solutions.- Activities include strategy and development of mobile or native apps while working on an agile team.- Working with system architect and team to perform high level/low level design/architecture; progressing codebase through various environments; implementing or adopting Enterprise’s Continuous Deployment and Integration.- Working closely with the enterprise architect to constantly innovate app functionality and design - Design, develop, code, test, and debug mobile based applicationson Android and/or Apple iOS platform- Generate technical documentation for various aspects of the applications developed- Collaborate with cross-functional teams to determine business requirements, as well as design, develop, and test application code to ensure that business requirements are met.- Packaging apps for deployment to App Stores; development of back-end components that serve as an integration/translation layer between mobile apps and Enterprise services;- Encouraging new transformative thinking and facilitate imagination and ideation sessions; maintaining current knowledge of technology landscape and emerging developments.   This position is located in Buffalo, NY. Qualifications:- BS in Computer Science or MIS, or equivalent experience- Strong communication skills a must- Basic knowledge of agile methodology- Exceptional spirit of service- Strong analytical and problem solving skills- Comfortable communicating with all levels of an organization Skill Set: iOS –- Strong OO design and programming skills in Objective-C- Familiar with xcode Andriod –- Familiar with the Android SDK- Familiar with Eclipse Common – - Programming languages such as C#, Java - Mobile apps development using Xamarin Forms - Experience integrating back-end authentication, push notification, storage and data services into mobile apps is a plus- Good understanding of OO programming and design patterns- Experience building web and native apps- Experience using social media APIs- Agile development experience using industry standard SDLC methodologies- Experience with UX/UI testing of mobile application- Knowledge of additional Programming Technologies such as MVC, ASP.NET, WebAPI, JQuery, Knockout, Swift, HTML5, JSP, Java, JavaScript, CSS, PL/SQL, Bootstrap, Spring, Android development concepts, AJAX, REST Service, Responsive design concepts etc- Using version control (e.g. GitHub, VSTS)
System ID
68763
Category
IS&T
US-NY-Cheektowaga
General- Demonstrates the ability to manage Back of House Systems to ensure continuous stability by exhibiting strong SDLC discipline as it relates to deployments and integrations throughout the Sodexo Enterprise.- Works with internal business partners, vendor partners and IS&T teams to understand business needs, define scope and manage system projects related to the Back of House Systems landscape - Possesses full technical knowledge of critical Back of House systems, but also considers the business implications of the application technology to the current and future business environment. - May instruct, direct, and check the work of Back of House Food & Retail systems personnel in deployment, maintenance and support of the applications and their uses.- Ability to lead cross-function resources through short to intermediate duration projects, ability to track through a detailed project plan, create and present project updates to mid and senior level managementStrategic- Provides technical consulting on complex projects. Devises and/or modifies procedures to solve the most complex technical problems related to computer equipment capacity and limitations, operating time, and form of desired results.- Formulates and defines systems scope and objectives for Back of House Food & Retail systems based on both user needs and a thorough understanding of business systems and industry requirements. - Provides guidance to the business partners on the usage of the systems and counsels on whether enhancements are necessary to support a new use, either internal to a tool or through new integrations.- Works closely with internal business partners and IS&T teams to sustain Back of House Systems solutions which meet operational, reporting, client, and business needs - Maintains awareness of industry technology and process trends that relate to the business scope.Operational- Acts independently or as a member of a project team responsible for providing technical guidance concerning the business implications of the application of various systems. - Ability to develop proposals for technical solutions to business problems for coordination with business sponsors and Director, Back of House Systems.- Coordinates Release Management cycles of Back of House systems through staff and assures accurate tracking of versions of deployed systems.- Create and maintain Back of House internal system integrations escalation procedures along with highly efficient monitoring to ensure a stable and reliable production run time environment.- Maintains functional specifications and business process documents including but not limited to Release, Defect, and Incident Management.- Possess the ability to create artifacts to effectively communicate functional design, detailed design, entity relation diagrams, data flow diagrams, general processing instructions, testing recommendations, documentation recommendations, system limitations related to Back of House Systems- Provides solutions to automate manual processes/procedures to solve complex problems - Ability to create and track project plans that detail critical steps, build achievable timelines, provide updates to milestones to mid and senior level management.- Obtains system architecture, application development, data architecture sign-off for Food & Retail Systems- Coordinates with the IS&T Customer Service teams the release schedules, support scripts, triage of troubleshooting and customer service levels.- Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy.- Coordinates with the IS&T Customer Service and Sodexo Business the communications and release schedules for new software and processes.- Tracks production business functional product issues for bug fix and enhancement identification including change request, prioritizes defect resolution for Back of House systems with SME’s, Help Desk and key business owners / Stakeholders.- Proactively resolves and/or escalates to next level management any risks, delays, negative impacts to project, business and IS&TBackground - Desirable to have a BS in Computer Science, Information Systems or Engineering or equivalent Business degree- Familiar with application development disciplines (.NET, C#, and/or java)- Experience with PL/SQL (Oracle) and T/SQL (MS-SQL) query with Excel as a data visualization tool – pivot tables- Business Analysis skills including facilitation of requirements, documenting functional specifications and business process flows- 2+ years experience in project management, and production systems deployment and support- Skilled in use of Microsoft Visio, Word, Excel and PowerPoint- Strong Communication, Negotiation and Organization Skills 
System ID
68419
Category
IS&T
US-NY-Cheektowaga
General- Supports IS&T technical and deployment support activities related to Back of House processes associated with the NORAM Food & Retail Systems strategy (i.e. Menu Planning, Perpetual Inventory, Purchase Orders, Invoice Reconciliation, Transfers, Scales, Known Loss Tracking, Product Planning, Transfers).- Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy.- Monitors various data flows and resolves issues as they arise while working with Business Partners driving towards permanent resolution.- Ability to create Level 3 technical support documentation, workflows and escalation procedures.- Evaluates technical solutions which meet operational, reporting, client, and business needs.- Develops detailed functional and technical specifications based on communication with the business.- Provides Level 3 Support Functions for Back of House Food & Retail Systems. Strategic- Analyzes and develops functional and technical specifications for the integration and development of applications for the Menu Planning, Forecasting and Inventory systems.- Evaluates technical solutions which meet operational, reporting, client, and business needs to present data and tools to permit them to be stewards of the systems they support.- Locate and define new process improvement opportunities. Operational- Acts as part of the Food & Retail team to ensure SLA’s are met and to ensure high availability of mission critical systems.- Provides 24x7 on-call Level 3 support as part of a rotating on-call schedule.- Prepares reports to communicate functional design, detailed design, entity relation diagrams, data flow diagrams, general processing instructions, testing recommendations, documentation recommendations, system limitations, and miscellaneous other internal documentation.- Supports QA and Rollout phases of the project by developing and executing test cases, UAT plans, verifying acceptance criteria and providing training and training documentation as required- Supports both functional and integrated testing to ensure quality standards are attained.- Attends review meetings to assist in identifying design issues that will improve unit operations productivity and product quality.- Participate in process assessment programs and make recommendations to improve software support methods.- Proactive escalation within a cross-functional matrix- BS in Computer Science, Information Systems or Engineering (or equivalent work experience)Capabilities- Excel as a data visualization tool – pivot tables, Visio swim lanes, and database schemas- Adept at queries, report writing and presenting findings.- Knowledge of statistics and experience using statistical packages for analyzing datasets. Desired Skills:- Proven working experience as a data analyst or business data analyst.PL/SQL (Oracle) and/or T/SQL (MS-SQL) query development- Technical expertise regarding data models, database design development, data mining and segmentation techniques.Background - 3+ years’ experience in retail environment or technical support- Desirable to have a BS in Computer Science, Information Systems or Engineering or equivalent Business degree, Database Administration certificate as an alternative credential- 3+ years experience with Microsoft Visio, Excel and PowerPoint- Strong Communication and Organization Skills- Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.Reporting- Solid line reporting to Director, Food & Retail Back of House SystemsLocation- Located in the Buffalo, NY office
System ID
69351
Category
IS&T
US-NY-Cheektowaga
Senior SAP Functional Analyst (Sodexo, Inc.; Cheektowaga, NY) Serve as a resource dedicated to the SAP Sales and Distribution Module.  Contribute to the design and implementation of SAP business solutions.  Translate end-user system requirements into system designs and solutions and effectively collaborate with business partners, sponsors and the internal IT technical group.  Serve as a key resource for day-to–day and on-going activities in the SAP subject domain. Will regularly apply the following: Strong working knowledge of SAP Sales and Distribution Module; detailed understanding of the SAP component area relevant to SAP Sales and Distribution, Finance and Procurement; experience with SAP Contract Management, Pricing, Order Management, Tax, Outputs and Reports; thorough understanding of integration amongst core SAP modules like Finance including the Special Purpose Ledger and Procurement; knowledge in Service Management and Resource related billing is a plus for this role; knowledge of systems and/or business analysis design concepts; demonstrated proficiency in the applied use of systems and process analysis tools.Facilitate interactive design and functional specification sessions.Carry out detailed system design and write specs for development. Perform configuration changes and/or prepare design specifications for ABAP programs.Apply strong analytical problem-solving and conceptual skills to analyze and evaluate major SAP business requirements of varying complexity taking into account all parameters affecting and interfacing with the SAP system.Diagnose problems and determine effective solutions.Respond quickly in a rapidly changing business environment.Translate business processes and requirements into system enhancements.Analyze processes for possible future systems improvement and suggest alternative solutions. Interface with internal customers to identify areas for systems improvement. Define controls, conversion procedures, and systems implementation plans.Act independently and under very general direction to define, implement, and document SAP system changes in support of business process solutions.Express complex technical concepts in business terms using technical writing and system documentation skills.Work effectively with others in developing and implementing new processes and enabling systems. Work with end user groups to define application needs and identify feasible solutions. Minimum requirements are: Education: Bachelor’s degree in Computer Science, Industrial Engineering, or Business Administration. Experience: 5 years of experience in the job offered or 5 years of experience with Information Technology operations or infrastructure  Special Skills: Must have: (1) Ability to design and provide solutions for SAP Sales and Distribution Modules; (2) End to end implementation knowledge and configuration expertise with one or more of the following SAP modules and components: ALE (Application Link Enabling); ASAP (Accelerated SAP); MM (Materials Management); CA Cross Application; CO (Controlling); CO-PA (Profitability Analysis); EDI; FI (Financial Accounting); MDM (Master Data Management; PS (Project Systems);Workflow/Webflow; SAP Crystal Reports; SAP Retail; SD (Sales and Distribution); (3) Experience with 2 full cycles of end to end implementation of multiple SAP solutions. Cross SAP module integration skills; (4) Strong decision making and solid experience with package software implementation methodology and tools; (5) Proven problem solving skills and the ability to troubleshoot and quickly identify root cause of issues, then provide steps to resolution and recovery of impacted transactions; (6) Experience working with all levels of the organization, both technical and non-technical. Unless otherwise indicated, employer is seeking the ability in the skills listed above with no specific amount of years of experience required. All experience can be gained concurrently.
System ID
68096
Category
IS&T
US-NY-Cheektowaga
Senior SAP Functional Analyst (Sodexo, Inc.; Cheektowaga, NY) Serve as a resource dedicated to the SAP Sales and Distribution Module.  Contribute to the design and implementation of SAP business solutions.  Translate end-user system requirements into system designs and solutions and effectively collaborate with business partners, sponsors and the internal IT technical group.  Serve as a key resource for day-to–day and on-going activities in the SAP subject domain. Will regularly apply the following: Strong working knowledge of SAP Sales and Distribution Module; detailed understanding of the SAP component area relevant to SAP Sales and Distribution, Finance and Procurement; experience with SAP Contract Management, Pricing, Order Management, Tax, Outputs and Reports; thorough understanding of integration amongst core SAP modules like Finance including the Special Purpose Ledger and Procurement; knowledge in Service Management and Resource related billing is a plus for this role; knowledge of systems and/or business analysis design concepts; demonstrated proficiency in the applied use of systems and process analysis tools.Facilitate interactive design and functional specification sessions.Carry out detailed system design and write specs for development. Perform configuration changes and/or prepare design specifications for ABAP programs.Apply strong analytical problem-solving and conceptual skills to analyze and evaluate major SAP business requirements of varying complexity taking into account all parameters affecting and interfacing with the SAP system.Diagnose problems and determine effective solutions.Respond quickly in a rapidly changing business environment.Translate business processes and requirements into system enhancements.Analyze processes for possible future systems improvement and suggest alternative solutions. Interface with internal customers to identify areas for systems improvement. Define controls, conversion procedures, and systems implementation plans.Act independently and under very general direction to define, implement, and document SAP system changes in support of business process solutions.Express complex technical concepts in business terms using technical writing and system documentation skills.Work effectively with others in developing and implementing new processes and enabling systems. Work with end user groups to define application needs and identify feasible solutions. Minimum requirements are: Education: Bachelor’s degree in Computer Science, Industrial Engineering, or Business Administration. Experience: 5 years of experience in the job offered or 5 years of experience with Information Technology operations or infrastructure  Special Skills: Must have: (1) Certification in SAP Order Fulfillment Modules; (2) Ability to design and provide solutions for SAP Sales and Distribution Modules; (3) End to end implementation knowledge and configuration expertise with one or more of the following SAP modules and components: ALE (Application Link Enabling); ASAP (Accelerated SAP); MM (Materials Management); CA Cross Application; CO (Controlling); CO-PA (Profitability Analysis); EDI; FI (Financial Accounting); MDM (Master Data Management; PS (Project Systems);Workflow/Webflow; SAP Crystal Reports; SAP Retail; SD (Sales and Distribution); (4) Experience with 2 full cycles of end to end implementation of multiple SAP solutions. Cross SAP module integration skills; (5) Strong decision making and solid experience with package software implementation methodology and tools; (6) Proven problem solving skills and the ability to troubleshoot and quickly identify root cause of issues, then provide steps to resolution and recovery of impacted transactions; (7) Experience working with all levels of the organization, both technical and non-technical. Unless otherwise indicated, employer is seeking the ability in the skills listed above with no specific amount of years of experience required. All experience can be gained concurrently.
System ID
68098
Category
IS&T

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