To boost sustainable business growth and enhance its services Sodexo has embarked on an Azure public cloud transformation. The transformation goal is to modernize the infrastructure platforms and enterprise applications utilizing Azure cloud services and technologies. Under this program, the cloud team will ensure a strong alignment and collaboration between the Business and IS&T teams key stakeholders. Interested in joining the team? We are looking for an Azure Cloud Architect to join a dedicated team of Cloud Architects within the North American (NORAM) Team.- Architect, design, develop, and troubleshoot cloud solutions across a hybrid cloud platform- Work closely with the Global Teams (Infrastructure, Security, Network, Enterprise, Application & Data) to ensure the platform/product designed and deployed are secure and compliant with Sodexo Standards and global cloud program strategy.- Effectively Interface with Application Sponsors and Owners at varying organizational levelsThis is a Remote Role with the preferred candidate residing in the Eastern Standard Time Zone The successful candidate will:- Check and analyze the technical impacts of new solutions and their integration within the existing ecosystem.- Design the technical architecture with a focus on user experience, scalability, standardization, costs, and security- Accurately scope multiple concurrent project requirements and meet delivery timelines.- Understand delivery requirements, identify process and knowledge gaps and work to bridge them.- Clearly understand business and technology dependencies and collaboratively works with cross-functional teams to assist in delivering solutions in a timely manner- Create technical documentation and architecture diagrams- For all new projects or technologies, participate in the impact assessment on existing or planned infrastructure.- Recommend technical solutions based on Sodexo Global Standards to maintain consistency throughout this period of change.- Advise on the use and possible implementations of Cloud Platforms within the Sodexo ecosystem.- Manage architectural choices and orientations while keeping alignment with the Global standards.- Have a strong understanding across Cloud and infrastructure components (servers, Virtualization, storage, network data, and applications) to deliver end to end Cloud Infrastructure architectures and designs.- Have knowledge of cloud security controls including tenant isolation, encryption at rest, encryption in transit, key management, vulnerability assessments, application firewalls, SIEM, etc- Interact with the entire ecosystem of the Cloud Competency Centers cross Regions.- Work in team with architects from other fields (Enterprise Architects, Data Architects, Security Architects, Network Architects, Application Architects)- Manage partner relationships and development efforts across multiple teams and areas of responsibility.- Promote the architectural standards defined by the Global Cloud Competency Center and ensure alignment with Global Enterprise Architecture guidance & principlesIs this the right opportunity for you? We are looking for candidates who have/are:- Required skills in Cloud Architecture around Azure (Ability to design and implement cloud infrastructure, platforms, and applications) - Minimum Azure architect certification - AZ 305 or equivalent: Microsoft Certified Azure solutions Architect - 5 years’ experience in Azure architecture role - 10 years’ experience in architecture role including data center technologies - Experience working with Azure DevOps in Scrum or Agile methodology- Knowledge of various complex IT ecosystems in addition to cloud architecture- Knowledge of IT Management (ITIL) processes- Have excellent written and verbal communication skills.- Knowledge of how to solve problems (Being able to correctly analyze problems, have intelligent communication with colleagues and lead to a quick conclusion)- A sense of Flexibility (flexible to new technologies, and have the ability to capture them quickly) Sodexo offers a full array of benefits including paid time off, holidays, medical, dental, vision, 401K and access to ongoing training and development programs, tuition reimbursement, plus health and wellness programs. Not the job for you? At Sodexo, we offer Finance positions in a variety of markets, including Corporate, Schools, Universities, Government and Agencies, Healthcare, Senior Living and Sports and Leisure locations across the United States as well as our Corporate Headquarters. Continue your search for Finance jobs.Working for Sodexo:Sodexo fosters a culture committed to the growth of individuals through continuous learning, mentoring and career growth opportunities. The diversity of Sodexo’s client services means that your financial career can grow in a variety of directions. Whether you want to support corporate finances or support unit-level financials, you can build your career based on your interests in the varied services Sodexo offers its clients. #LI-Remote
You want high visibility, challenging opportunities and a rewarding environment. Sodexo has an exciting opportunity for a Cloud Security Architect - Data Acceleration Program (DAP) to join our team. Be part of a transformational experience as we meet the challenges of today’s business landscape and lay the foundation for future growth. This is a remote opportunity, and the ideal candidate may reside anywhere in the US. ln the context of Sodexo’s global digital transformation and within the North America information security team, you are able to analyze and understand security challenges in the Cloud. You can devise a relevant approach to maintain and keep secure our Azure ecosystem, and you can also issue security requirements for IT projects, especially those aimed to create Digital Service Data/AI Platform. The mission of the Architect is to:- Define technical and functional security pre-requisites in main cloud projects, in line with IT and information security strategies, notably regarding digital identities, cloud integration and data technical platform- Review Azure Cloud services and propose security requirements in line with the Sodexo IS&T Security Framework- Contribute to the definition, drafting and roll-out of security policies, directives, and guidelines- Manage cloud security projects (identification and formalization of requirements, testing and selection of solutions, contract negotiation, implementation)- Support entities in deploying security solutions taking into account business requirements (internal business owners, clients, BU CIOs, internal control, internal audit, external auditors, …)- Provide assistance to regions and BU's to migrate and/or deploy workloads in Sodexo public cloud- Assess security risks and define appropriate security measures and processes in main business projects to protect data and systems prior go-live and roll-out- Analyze business and IT requests impacting information and systems security in the Sodexo public cloud, and propose mitigating measuresThe successful candidate will possess the following: - BS in Computer Science or Information Security, MS in Computer Science or Information Security is preferred.- 5 to 8+ years of experience in Information Security (consulting, audit, architecture)- At least 3 years of experience with public cloud (Azure preferred)- Strong technical background (network, system, database, application)- Experience and knowledge in risk assessment methodologies (ISO27005, eBIOS, etc.)- Cloud certifications/trainings are preferred (e.g. MS AZ-500, AZ-30x, SANS SEC545)- Information Security Certification is a plus: ISO 27001, CISSP or CISM or other equivalent- Strong interpersonal and communication skills, ability to convince, and interact with people at all levels of the IS&T organization- Excellent organization and writing skills At Sodexo, we believe every employee should have the resources to be their best. Sodexo offers a full array of benefits including paid time off, holidays, medical, dental, vision, 401K and access to ongoing training and development programs, tuition reimbursement, plus health and wellness programs. Not the job for you? At Sodexo, we offer positions that support a variety of career goals working in diverse business segments, including Corporate Headquarters, Corporate, Schools, Universities, Government and Agencies, Healthcare, Senior Living and Sports and Leisure locations across the United States. Continue your search today.Working for Sodexo:How far will your ambition, talent and dedication take you? Sodexo fosters a culture committed to the growth of individuals through continuous learning, mentoring and career growth opportunities.#LIRemote
Technology plays an integral role in growing our business to become more competitive, fostering a culture of innovation. You have ideas. We want to hear them. Sodexo is seeking a Data Integration Lead / Solution Architect to join a growing team in a critical and highly strategic business segment. Be part of a transformational experience as we meet the challenges of today’s business landscape and lay the foundation for future growth. This is a remote position. Our Data Engineering and Analytics is a centrally located team supporting all our business segments and functions in the Americas. This role will be responsible for the overall architectural design and enhancement of solutions running in an existing Global Data Platform hosted in Azure. The supporting team consists of highly skilled Analytics Architects and Engineers supporting enterprise and lines of business analytics and machine learning initiatives. The successful candidate will:- Evaluate requirements from Data Acceleration Plan ‘ North American (NorAm) Ingestion Roadmap’, while working closely within the global Integration Platform team to translate into highly excellent technical requirements.- Be the single point of contact for NorAM Data Sources Subject Matter Experts, and other technical and non-technical Stakeholders for any topic impacting the Integration Platform, such as specific solution used in NorAm, specific Integration patterns, or specific services required from the Platform.- Enable Sourcing and in take charge of the onboarding within NorAm for new NorAM Integration Engineers/Architects on the Integration Platform. - Act as 'Service Reliable Engineer' leader for NorAM Integration Platform - meaning, accountable for tracking metrics and SLAs, and owning action plan & roadmap for continuous improvement of the NorAm Integration Platform.- Gather continuous feedbacks from NorAm Product Owners and representatives assigned to DAP NorAm Use Case and Foundational initiatives and share feedbacks with Global Integration Platform team to ensure defining the right NorAm and Global action plan and continuous improvement of the NorAm and Global Integration Platform.- Participate to ‘Global Integration Platform’ Sprint Planning to provide NorAm specific backlog, and then participate to the Daily meeting to follow up on NorAm backlog and NorAm Squad delivery progress.- Contribute actively to the bi-weekly Platform Backlog review and participate to all rituals for defining the backlog of the ’90 days platform planning’ to ensure NorAm DAP needs are considered, and to communicate and provide visibility to NorAm representatives on ‘Global Integration Platform features’ availability.- Define the right onboard of new NorAm DAP Integration Pattern within the Platform, including ensuring projects are using the ‘Global Integration platform’ existing patterns & capabilities.- Evaluate and qualify future change initiated by the platform (global or NorAm) and impacting the NorAM processes and/or organization and/or tools – then report to Core DAP Team and to the right NorAm representatives this impact to mitigate these risks & impacts – and finally, follow up action plan related to NorAm.- Contribute with the ‘NorAm Data & Analytics Lead’ on the blueprinting study needed to Scope the current data landscape of NORAM EDW in order to build a precise modernization plan and associated costs for the modernization of the existing NorAm EDW, with a focus on upstream/downstream interfaces.- Oversee the 2 to 3 years modernization plan execution, including the decommissioning of the existing NorAm EDW.- Oversee the backlog delivered by NorAm Squad on the NorAm Integration Platform.- Oversee new NorAm specific patterns creation & implementation by NorAm squads. - Oversee NorAm Data Integration, done by NorAm squads, for pub/sub, API, Batch – including ensuring compliancy with the global “Ingestion Framework” and “GIS principles”.- Approve/Reject Data Access and Ivanti Data Services Requests.- Oversee audit/code review on the artefacts delivered by the NorAm delivery squads.- Be accountable for tracking metrics and SLAs and owning action plan & roadmap for automation on the NorAM Integration Platform (and if needed, automation with NorAm systems outside the platform) for continuous improvement of the usage of the NorAm Integration Platform. - Act as IS&T ‘Change Management’ champion for NorAm to anticipate and facilitate the adoption of the Integration platform within NorAm.- Be the single point of contact for NorAM Data Sources Subject Matter Experts, and other technical and non-technical Stakeholders for any topic impacting the Integration Platform, such as specific solution used in NorAm, specific Integration patterns, or specific services required from the Platform.Is this the right opportunity for you? We are looking for candidates that have/are:- Ability to develop deep relationships with key IT partners- Program, Project management (agile) experience- Ability to engage with key business stakeholders, explaining technology in non-technical terms- Excellent reporting and presentation skills- Can-do attitude and service-oriented (client focus) – obsessed by business outcomes- Bachelor's Degree or equivalent experience- Five years of applicable experience- In-depth knowledge of Azure Data Factory and ETL required- Advanced knowledge in ETL tools (Azure Data Factory, Informatica Intelligent Cloud Services, Power Center, SSIS or others)- Advanced knowledge in Data Warehouse techniques- Experience in Data Lake and Data warehouse design- Advanced knowledge in Azure cloud platform- Strong working knowledge of Azure Synapse Analytics, SQL Server- Advanced knowledge of API creation and maintenance, Azure event hub/grid, logic apps- Proficiency in SQL coding and remediation for performance- Ability to communicate complex technology solutions to diverse teams namely, technical, business and management teams- Self-motivated and have attention to detail.- Experience working with Agile and SDLC methodologies- Experience developing and supporting any scripting languages: Powershell, Python, bash, ksh, PerlSodexo offers a full array of benefits including paid time off, holidays, medical, dental, vision, 401K and access to ongoing training and development programs, tuition reimbursement, plus health and wellness programs. Not the job for you? At Sodexo, we have numerous IS&T positions that support this and other initiatives with similar goals. Continue your search for IS&T jobs.Working for Sodexo:Sodexo fosters a culture committed to the growth of individuals through continuous learning, mentoring and career growth opportunities. Our IS&T team supports 13,000 locations across North America and collaborates with the entire Sodexo Group, spanning 72 countries. Sodexo empowers its employees who have developed a thorough understanding of the organization to create their own career path #LI-Remote
Sodexo is accelerating its’ data journey to boost sustainable business growth and enhance service offering to consumers, clients and employees. A Data Community is being created to support Data quality monitoring and improvement through businesses and functions. The Global Data Governance Office coordinates efforts to standardize and improve data quality methodology and practices throughout Sodexo. Sodexo is searching for a Director of Data Governance professional. This is a hybrid position, seeking candidates located in the Irvine, CA region. The Director of Data Governance will be accountable for the assessment, delivery, quality, accuracy and tracking of any Operations within the region with business lines or functions. They will also oversee defining the performance tuning needs for all group data assets and managing the implementation of those requirements within the context of group initiatives as well as steady-state production. To be effective in the role, the candidate will be passionate about building and delivering high scale data capabilities that bring transformative value. She/he will have had successful leadership roles in data management in a complex business involving substantial change management. Experience of working in global teams would be a benefit. Is this the right opportunity for you? We are looking for candidates who:- Implement the data governance strategy, creating & managing a community of data governance points of contacts within the group (including but not limited to HR, Culinary, Supply, IT, healthcare, etc). - Develop standards and process to measure and improve the following data governance program implementation. Coordinate with the Data Quality Director to maintain a global vision of Data Governance initiatives.- Get a high-level understanding of the data used and produced across the organization and serve as a key liaison and as an escalation point for all issues related to data governance.- Gather status updates on data governance across areas by creating and updating a data governance log- Develop data documentation & data quality improvement. Oversee data documentation, definition, and proactive data quality improvement- Facilitate roll-out of wide Data Governance framework, with a drive focus on improvement of priority streams, related new metrics, necessary processes and deployment of adapted tools- Build an awareness program and implement the policies with focus on first wavesThe successful candidate will: - MSc. in technical and/or business transformation disciplines with combined experience- At least 10 years of experience in Data Management related roles, DAMA certified a plus- Demonstrable successful experience of sharing knowledge to facilitate digital transformation, that including measurable improvement in data quality and derived business impact- Competencies in relational database, Data modeling, Data Warehousing- Regular contacts with a network of Data Owners and other roles and stakeholders involved in data management- Ability to federate, establish links and cooperate with other roles/stakeholders involved in data management (regulators, data users)- Ability to operate at a senior level, gain credibility and be a strong influencer across all areas of the business- Continuous learner, with proven and demonstrable ability to pick up new businesses, concepts and methods- Pragmatic, practical self-starter mentality, with relentless drive and energy, comfortable in fast moving high innovation environments, fearless towards highly undefined problems- Results and performance-driven, with ability to lead implementation of new processes- Excellent influencer, negotiator and communicator, with ability to work with in a matrixed environment, with various internal and external teams (business lines, digital & data, legal, it, security, providers, etc.)- Excellent organizational skills including attention to detail and multi-tasking- Ability to read across cultures, international experience a plus- Fluent English, French a plus- Passionate about Data! Not the job for you?At Sodexo, we offer executive careers that lead our business in Corporate, Schools, Universities, Government and Agencies, Healthcare, Personal, and Home Health Services, Senior Living, Sports and Leisure, and Benefits and Reward Services. Positions are located across the United States. Continue your search for Executive positions. Working for Sodexo:How far will your ambition, talent, and dedication take you? Sodexo fosters a culture committed to the growth of individuals through continuous learning, mentoring, and career growth opportunities
Technology, plays an integral role in growing our business to become more competitive, fostering a culture of innovation. You have ideas. We want to hear them. Sodexo has an exciting opportunity open for an Enterprise Architect to join our team. Your technical expertise will assist in the tactical day to day business, long term projects and automation. As technology plays an integral role in growing our business to become more competitive, we will continue to foster a culture of innovation. This is a *Remote Role* and candidates can live in any state! The Enterprise Architect is responsible to implement at the regional level the architecture strategy by following the Enterprise Architectural plan defined. This job ensures proposed and existing solution designs are aligned with global Enterprise Architecture. They act as the regional focal point for global Enterprise Architects and Global Application Portfolio Manager and the global solution architecture community. The Regional Architect ensures the continuous improvement of existing solutions and technology portfolio. They ensure the use of existing solutions and technology to their full potential. They present and promote the current solutions architecture to the regional business. The Regional Architect ensures that local / regional demand is processed in coherence with the global IST strategy with regards to applications and architecture. They will make sure that the demand is managed through the established global process, in order to identify the proper solutions and the correct architecture approach together with the community of group Enterprise Architects and Solution Architects. Deliverables: IS architectural standards implemented within the region, Regional portfolio of applications. The successful candidate will spend his time focused on: ARCHITECTURE STRATEGY IMPLEMENTATION - 60%- Builds and maintains the regional IS&T Roadmap based on regional business requirements and global & regional solution roadmaps.- Analyzes the portfolio of applications to develop, document, and communicate plans for investing in solutions, including analysis of cost reduction opportunitiesALIGNMENT BETWEEN GLOBAL AND REGIONAL LEVEL - 15%- Liaises with Enterprise Architecture and the design authority represented by the community of practice of Solution architects to build the target E2E system architecture for the region encompassing global and regional solutions- Ensures proposed and existing solution designs are aligned with global Enterprise Architecture and the Global Solution architects.- Feeds global Architecture (Enterprise and Solution) with regional specificities, needs and constrains.CONTINUOUS IMPROVEMENT - 10%- Conducts research on emerging technologies in support of systems development efforts and recommends technologies that will increase cost effectiveness and systems flexibility.- Makes recommendations to improve and/or replace existing solutions and technology portfolio of the organization.- Documents and updates the existing solutions and technology portfolio of the organization.COMMUNICATION - 15%- Acts as a coach for senior leaders and executives in helping them understand the current solutions architecture and gains endorsement for future solutions and spend.- Presents solutions from a functional/business point of view to internal and external customers.The ideal candidate will possess the following qualifications:- Bachelor’s degree or equivalent experience- 7+ years relevant experience in IT space- Experience in enterprise solution design & architecture- Strong communications & presentation skills- Project management skills Sound like the opportunity you've been waiting for? Apply TODAY! We look forward to hearing from you.Sodexo offers a full array of benefits including paid time off, holidays, medical, dental, vision, 401K and access to ongoing training and development programs, tuition reimbursement, plus health and wellness programs. Not the job for you? At Sodexo, we offer positions that support a variety of career goals working in diverse business segments, including Corporate Headquarters, Corporate, Schools, Universities, Government and Agencies, Healthcare, Senior Living and Sports and Leisure locations across the United States. Continue your search today.Working for Sodexo:How far will your ambition, talent and dedication take you? Sodexo fosters a culture committed to the growth of individuals through continuous learning, mentoring and career growth opportunities#LIRemote
Technology plays an integral role in growing our business to become more competitive, fostering a culture of innovation. You have ideas. We want to hear them. Entegra Procurement Services is a subsidiary of Sodexo and part of a global procurement network that manages more than $10 billion in spend for food, services and supplies, and serves more than 80,000 client sites throughout the United States alone. Entegra Procurement Services provides procurement management for multi-unit clients in industries including seniors, leisure, hospitality, and restaurants. We deliver procurement solutions that drive operational effectiveness and innovative products and services. Entegra has an exciting opportunity for a Lead Application Developer. This highly critical, growing team is responsible for systems that manage extremely complex financial calculations and postings each month. These high-performance systems work with very large datasets and within very tight processing time constraints. This team manages a mixture of web applications as well as back-end batch processes. The successful candidate will:- Work with business owners and users to document their requirements- Assist with architecting the overall solution- Creating functional and technical documentation as needed- Designing and developing the individual components- Perform unit testing, and participate in cyclic QA testing and bugfix- Perform ongoing Production support of the entire suite of applications, including occasional investigation and timely resolution of Production incidents both during and outside of business hours- Mentor and lead - On-call responsibility for critical issuesIs this opportunity right for you? We are looking for candidates who have:- Bachelor's degree in Computer Science, Information Technology, Engineering, or related field preferred- 5 years of experience in software development- Experience with SQL Server and/or Oracle databases, T-SQL and/or PL/SQL- Experience in the .NET stack: ASP.NET WebForms, MVC, and Angular (C# preferred)- Experience with financial and accounting systems a plus- Experience with supply chain management a plus- Strong analytical, troubleshooting, and innovative problem-solving skillsSound like the opportunity you've been waiting for? Apply TODAY! We look forward to hearing from you.Sodexo offers a full array of benefits including paid time off, holidays, medical, dental, vision, 401K and access to ongoing training and development programs, tuition reimbursement, plus health and wellness programs. Not the job for you? At Sodexo, we offer positions that support a variety of career goals working in diverse business segments, including Corporate Headquarters, Corporate, Schools, Universities, Government and Agencies, Healthcare, Senior Living and Sports and Leisure locations across the United States. Continue your search today.Working for Sodexo:How far will your ambition, talent and dedication take you? Sodexo fosters a culture committed to the growth of individuals through continuous learning, mentoring and career growth opportunities#LIRemote
As a natural problem-solver, you thrive on challenges. You’re also an expert at implementing solutions Sodexo is seeking a Senior Business Technology Analyst to support Government Segment. This is a remote position and requires extensive travel for on-site project support. The successful candidate will have an analytical background to help track and report dollars, trends, and product purchases for the client. This position will be the gate keeper for IT roll outs and upgrade projects. This role requires a security clearance or the ability to obtain a clearance*. Remote role candidate must reside Maryland DC or Virginia Key responsibilities for the position: Develop and or support moderately to highly complex information systems, including network design, infrastructure, and broadband. - Familiarity and the ability to implement and providesupport to end-users for PC, server, Point of Sale (POS), network infrastructure, broadband (connectivity) and hardware- Identify and clarify internal/external customer needs and expectations, taking actions to ensure that Sodexo and customer goals are aligned, serve as a resource/consultant to internal/external customers.- Participate in project planning/estimation activities with Project Manager. Gather and develop business and technical requirements to create process maps, and business procedure documentation to support project. Have the capabilities to thoroughly document and perform timely updates on project status and outcomes.- Conduct quantitative and qualitative research and analysis to support the implementation of programs/new service offers, applications and policies. Analyze client business requirements and translate their needs into technical requirements and actionable tasks. - Partner with Sodexo operators and clients to conceptualize the desired solution- Gather and formalize the business requirements- Work with Sodexo IT and third-party vendors to develop, test and implement the technology solution- Leads the implementation of the solution within the client site. - Manages ongoing support of the solutions once implemented- Tracks and communicates value and ROI offered by the solutions implemented at client sites- Manages third party vendor selection, service level agreements (SLAs), and ongoing performance. Is this opportunity right for you? We are looking for candidates who have:- 3+ years’ experience in IT/ technical support role- Ability to obtain Security clearance * - Experience supporting large integrations- Ability to identify, analyze, and interpret trends or patterns in complex data sets- A+ certification preferred- MCP certification- Desirable to have a BS in Computer Science, Information Systems or Engineering or equivalent Business degree, Database Administration certificate as an alternative credential- Strong communication and organization skills- Ability to interact cross-functionally within a large matrix organization- At Sodexo, we believe every employee should have the resources to be their best. Sodexo offers a full array of benefits including paid time off, holidays, medical, dental, vision, 401K and access to ongoing training and development programs, tuition reimbursement, plus health and wellness programs Sound like the opportunity you've been waiting for? Apply TODAY! We look forward to hearing from you.Sodexo offers a full array of benefits including paid time off, holidays, medical, dental, vision, 401K and access to ongoing training and development programs, tuition reimbursement, plus health and wellness programs. Not the job for you? At Sodexo, we offer positions that support a variety of career goals working in diverse business segments, including Corporate Headquarters, Corporate, Schools, Universities, Government and Agencies, Healthcare, Senior Living and Sports and Leisure locations across the United States. Continue your search today.Working for Sodexo:How far will your ambition, talent and dedication take you? Sodexo fosters a culture committed to the growth of individuals through continuous learning, mentoring and career growth opportunities *Please note the following regarding the ability to obtain a Security Clearance.Only the highest caliber individuals qualify for these selected positions. At a minimum, applicants must meet the following qualifications: Applicant must be a U.S. citizen. Unquestionable loyalty to the United States and sound moral character as established by a comprehensive Federal Special Background Investigation (to include a polygraph). Issues that could disqualify an applicant from consideration include, but are not limited to, whether the applicant has engaged in serious criminal activity, recent illegal drug use, a history of adverse employment actions to include absenteeism and termination, or significant credit problems such as recent bankruptcies.
Sodexo is accelerating its’ data journey to boost sustainable business growth and enhance service offerings to consumers, clients and employees. A Data Community is being created to support Data quality monitoring and improvement through businesses and functions. The Global Data Governance Office coordinates efforts to standardize and improve data quality methodology and practices throughout Sodexo. We are searching for a Senior Data Engineer who will design and build scalable and reliable ML/AI solutions integrating and optimizing algorithms at every stage of the Product life cycle This is a hybrid position, we are seeking candidates located in the Irvine, CA region. The successful candidate will:- Provide support during the scoping and minimum viable model phases- Design and co-implement functional blocks to ensure a scalable and reliable ML/AI solution all along the product life cycle- Drive innovation within Sodexo recommending & testing new AI/ML technologiesIs this the right opportunity for you? We are looking for candidates that have/are:- Excellent knowledge of Python and experience in Scala. - Good understanding of both OOP and functional programming.- Experience with Java and C# are a plus but Python is mandatory. - Experience with R is a plus- Experience with Spark is a must with knowledge of message based systems (service bus, Kafka, Stream). - Experience in Azure Databricks is a plus.- Knowledge of Container based technologies: Docker and Kubernetes- Architecture and cloud patterns: Microservices (Azure Functions) architectures, SOA architectures, API design practices (HATEOAS, GraphQL, etc)- Databases: SQL (Azure SQL Server) and NoSQL (ElasticSearch, CosmosDB, MongoDB). - Proven experience of Snowflake is a plus.- Excellent knowledge of data structures- Excellent knowledge of big data oriented file formats (Parquet/Delta, ORC, AVRO)- Experience in dashboarding and visualization tools is a plus (PowerBI in particular).- Experience in Azure Machine Learning Services is a plusSodexo offers a full array of benefits including paid time off, holidays, medical, dental, vision, 401K and access to ongoing training and development programs, tuition reimbursement, plus health and wellness programs. Not the job for you? At Sodexo, we offer positions that support a variety of career goals working in diverse business segments, including Corporate Headquarters, Corporate, Schools, Universities, Government and Agencies, Healthcare, Senior Living and Sports and Leisure locations across the United States. Continue your search today.Working for Sodexo:How far will your ambition, talent and dedication take you? Sodexo fosters a culture committed to the growth of individuals through continuous learning, mentoring and career growth opportunities. #LI-Hybrid
Transform on-site solutions that impact business success and client satisfaction. The Sr. Director IS&T Service Desk is responsible for ensuring a high-quality end user experience by providing relevant and responsive multi-channel support. This includes service desk, desktop support, identity and access management lifecycle, IT service desk billing, service desk technologies, customer facing communications, user training. Responsible for budget, forecast and spend management across multiple cost centers. Manage external partner relationships, notably providing IT service desk support, contract terms and SLA attainment for all services. Collaborates and aligns with internal IT and business stakeholders to deliver service desk services. This position will provide strategic oversight over two corporate locations (Cheektowaga, NY and Gaithersburg, MD). This is a virtual position, requiring limited travel, and the preferred candidate will reside on the East Coast. The successful candidate will:- Establish a baseline for all End User Experience/Customer Service capabilities for the Sodexo NorAm business unit and set strategic direction to continually evolve the program in full alignment and collaboration with the CTO and business stakeholders- Ensure effective leadership, staffing, skills, external partners and in alignment with business needs- Establish industry best practices for high quality customer service/service delivery, drive continuous improvements- Set industry standard KPI’s and ensure performance meets or exceeds established thresholds for customer service and user experience services- Create efficiencies such as process automation to utilize resources most effectively - Establish a robust end user self-care program with accurate, relevant knowledge-base and access methods that improve user productivity and reduce utilization of IT resources- Collaborate with the Sodexo Business and IT teams to ensure user experience best practices are employed- Establish project priorities, manage quality, timely execution including across the Sodexo NorAm business unit, mergers and acquisitions and global Sodexo initiatives- Develop proposals, defend business case, and implement projects to improve the user experience services with a multiple year roadmap- Establish best practices for identity and access management systems in line with information security best practices and in compliance to IT standards- Establish a refreshed customer service and end user experience support plan for a dynamic and changing workforce- Ensure effective and timely, customer service for >30,000 end users- Ensure that all project execution plans have clear objectives and deliverables and achieve desired results in a timely manner within budget and with appropriate quality- Responsible for the overall NorAm Identity and Access Management lifecycle design effectiveness including ad hoc and automated provisioning of user accounts, password self-service and application access- Establish and publish key Customer Service metrics and key performance indicators to indicate service volumes and effectiveness- Ensure effective management controls to deliver compliance to IT best practices and clean audits- Identify opportunities for user experience improvements and follow through with an effective continuous improvement process- Establish a budget, track expenses, and properly forecast- Maintain and evolve an effective charge-back/IT service billing program for accountable services- Establish and maintain appropriate skills or for team members including ITSM, technology and customer, service skills- Attract, retain, and develop service-oriented personnelIs this opportunity right for you? We are looking for candidates who have:- BS in Computer Science or related field- 10+ years of experience in the End User Services arena- Experience with related technologies- ITIL and ITSM education and certification preferred- Experience leading a team of customer service professionals across the disciplines stated above- Solid experience with effective project planning, objective setting, and execution a must- Experience in a large, multi-national, fast paced corporation- Proven track record and experience developing and leading a comprehensive customer service and executing plans to achieve suitable service levels in a dynamic environment- Experience with managed service providers, governing contracts, service quality and performance KPI’s - Experience in process design and process improvement methods- Ability to lead and motivate cross-functional, interdisciplinary teams to achieve strategic, tactical, and operational goals- Must be highly visible to business, client and IT leadership and SME’s and can communicate to many different audiences effectivelyAt Sodexo, we believe every employee should have the resources to be their best. As part of our overall rewards, we offer benefits programs designed to help you maintain a healthy lifestyle including health, dental and vision insurance. We also offer other benefits like paid time off, financial and savings programs, 401k, and access to our employee assistance program and other discounts. Click here for more information about Sodexo’s Benefits.Not the job for you? At Sodexo, we offer executive careers that lead our business in Corporate, Schools, Universities, Government and Agencies, Healthcare, Personal and Home Health Services, Senior Living, Sports and Leisure, and Benefits and Reward Services. Positions are located across the United States. Continue your search for Executive positions.Working for Sodexo:How far will your ambition, talent and dedication take you? Sodexo fosters a culture committed to the growth of individuals through continuous learning, mentoring and career growth opportunities.
Sodexo is seeking a System Support Specialist at Nebraska Medicine. The System Support Specialist will support all systems and technology for all Food & Nutrition operations to include At Your Request (AYR) patient feeding (Health Touch, Epic), Infor POS system, Quickcharge/MM Hayes Badge and Card Management systems, Starbucks Connect and mobile ordering. This position is on-site at Nebraska Medicine with a primarily Monday-Friday schedule. The salary range is competitive and based on experience with a rich benefits package that kicks in day 1. At Nebraska Medicine, this position will also receive perks such as free parking, daily meal stipend, and free gym access. The System Support Specialist will- oversee all filed support tickets and manage upkeep on equipment- support and troubleshoot network and systems for all Food & Nutrition operations (Infor POS system, HealthTouch, Epic, Quickcharge/MM Hayes Badge and Card Management systems, Staburcks Connect and mobile ordering systems)- provide assistance and training to new hires during onboarding process with all systems and Ingenium - assist with catering billing and upkeep of Catertrax- help with daily financial systems and daily reporting The ideal candidate will be- experienced in tech support and with troubleshooting systems and technology- tech-savvy with computer programs and have the ability to translate technical language to the average person- proficient with Health Touch, Epic, and/or Infor POS highly preferred- highly interpersonal with proven ability to communicate effectively with all levels of an organization- extremely organized, detail oriented, and results driven Employees who work in Healthcare and Seniors are required to be fully vaccinated against COVID-19 as a term and condition of employment, absent a legally required exception, and are required to report their vaccination status and upload proof of vaccination via an online portal. Sodexo offers a full array of benefits including paid time off, holidays, medical, dental, vision, 401K, access to ongoing training and development programs, tuition reimbursement, plus health and wellness programs.
