Sodexo is seeking an Azure Solutions Architect for our Retail and eCommerce application landscape. Join a growing team in a critical and highly strategic business segment. Be part of a transformational experience as we meet the challenges of today’s business landscape and lay the foundation for future growth. This technical expert is responsible for defining and implementing the overall architecture for the cloud-based set of applications and eco systems that drive our retail, eCommerce, and mobile sales channels. This includes an extensive Azure based service portfolio, a suite of native mobile applications as well as multiple systems integrations from internal and external applications. This position works across multiple agile development teams and builds detailed architecture plans based on business requirements and mentors’ developers on its implementation as needed. The role is also responsible for vetting new technology, proposing best fit solutions from third parties and documenting buy vs build decisions.*This is a remote opportunity.The successful candidate will:- Work closely with business analysts and product owners to understand product direction and needed future capabilities- Acts as communication bridge between technical IST development and business leaders in easy-to-understand language- Engage with IT and business leaders to identify key decision points- Create detailed solution architecture documentation based on business requirements- Develop blueprints, evaluate technology options/tools, and identify solution gaps- Ensure technology architecture decisions are aligned with NORAM & Group IT Strategy- Understand and design systems that are enterprise-class, highly reliable and scalable to match expected system usage and transaction volumes- Act as a technical SME and mentor to development teams as the solutions are developed and ensure they match expected architecture standards- Validate development estimates and ensure alignment with expected level of effort based on design- Analyze industry technology trends to determine their potential impact on the enterprise- Evaluate solutions from third parties for best fit to solve existing business challenges- Study and justify buy vs build decisionsIs this opportunity right for you? We are looking for candidates who have:- BS in Computer Science or equivalent experience- Strong background in application development and IT Infrastructure- 10+ years’ experience full stack .net development- 10+ years’ experience with SQL server, Oracle or equivalent- 5+ year experience with MS Azure cloud services- 5+ years systems architecture experience- 5+ years’ experience with systems integrations- Strong written and verbal communication skills- Certification as Azure architect preferred but not required- Exposure to retail and ecommerce systems is preferred but not requiredBudgeted Base Salary: $150,000-$170,000
Sodexo’s Information Systems and Technology department is in search of two Business Relationship Managers. One will be responsible for managing relationships with our Healthcare, Seniors, and Government Services segments and another for our Universities and Schools segments to include the North American and Global levels, building a strong business intimacy with key business stakeholders and managing the demand portfolio. These are remote positions but we are looking for candidates to reside in Maryland, Virginia or Washington, D.C. in order to travel to our Gaithersburg, MD headquarters as needed. The successful candidate will:- Be the IS&T representative for our assigned business segments- Develop an intimate relationship with the business representatives at the highest level of the segment: understand their strategy, provide insights when relevant (data based).- Get a detailed understanding of the segment’s needs (field observations, market trends, competition survey…).- Feed Enterprise Architecture with strategic insight, influence roadmaps and budget allocation.- Anticipate any change prerequisites in order to maximize new processes and tools adoption, act closely with Business Process Owners (Group Platforms and Support Functions) and provide inputs to continuously improve processes.- Measure user satisfaction (both internal and external users).- Ensure compliance with IS&T governance: contribute to build business cases and compute the actual ROI of the deployed solutions (close the loop with initial business cases).- Promote Global solutions, defend affordable solutions (Total Cost of Ownership, change management).- Capture opportunities for Proof of Concepts leveraging our innovation capabilities.- Ensure transversal cooperation with other IS&T activities, other BRM’s, Group Platforms and BPO’s.- Demonstrate the technical and product knowledge and be able to explain the ROI in response to client bids.Is this opportunity right for you? We are looking for candidates who are/have:- Bachelor's degree or equivalent experience.- Extensive expert knowledge of IT- 8+ years’ experience in a similar role- Proven experience managing Business-IT relationships in complex, matrix organizations in international environments.- Broad functional exposure (Retail, Sales, Marketing, Finance, HR, IT, Supply Chain, Operations…)- Broad knowledge of applications (i.e. EPM, CRM, SMM…) and technical standards (i.e. APIs, SSO…)- Analytical skills - Program, Project (agile) and Demand Management (including PPM tools) experience- Ability to build strong client relationships and deliver customer centric solutions.- Team management experience and ability to “nudge”- Ability to engage with business and C-level stakeholders, explaining technology in non-technical terms.- Ability to develop and deliver multi-mode communication that convey a clear understanding of the unique need of different audiences to include active and attentive listening skills.At Sodexo, we believe every employee should have the resources to be their best. As part of our overall rewards, we offer benefits programs designed to help you maintain a healthy lifestyle including health, dental and vision insurance. We also offer other benefits like paid time off, financial and savings programs, 401k, and access to our employee assistance program and other discounts. Click here for more information about Sodexo’s Benefits.Not the job for you? At Sodexo, we offer positions that support a variety of career goals working in diverse business segments, including Corporate Headquarters, Corporate, Schools, Universities, Government and Agencies, Healthcare, Senior Living and Sports and Leisure locations across the United States. Continue your search today.Working for Sodexo:How far will your ambition, talent and dedication take you? Sodexo fosters a culture committed to the growth of individuals through continuous learning, mentoring and career growth opportunities.
Sodexo has an opportunity for a Business Technology Manager who will sit in our Cheektowaga, NY site. Come join this Technology Solutions team that is responsible for the architecture, enhancement, implementation project and support of facility management technology solutions in Sodexo North America, working with solution and business teams on both global and North America levels. In this role you will be responsible for gathering, summarizing business requirements, analyzing such requirements against system capabilities, planning projects, enhancement and change requests, performing medium to complicated application system configuration and providing advance level support in North America facility management technology solution area. The role must balance the business requirements with technology system capabilities, enterprise architecture and overall direction of IS&T strategy on the facility management road-map. In this Business Technology Manager role, you will:- Analyze business requirements against system functionalities for feasibility, enhancement design or suggest alternative solutions.- Technical and functional expert in specific facility management related application systems to provide advance level support, produce written documents and train junior support personnel- Work closely with business counterparts, IT teams and 3rd-party consultants to design, configure or develop solutions which meet operational, reporting, client, and business needs- Assist in proposing IS&T strategy and road-map related to area with expertise- Lead in-depth evaluation of new technology solutions and provide in-depth pros and cons analyses or recommendations- Provide level 3/4 in-depth technical support of specific facility management systems- Work with business analysts, facility support team, business counterparts, other related IS&T teams at global or North America level in analyzing requirements, studying feasibility, identifying system functionality fits or gaps, proposing solution, design functionality, and executing related configuration or development activities- Develop project proposals, estimates, options and costing with the business to develop ROI, and assist the Director of IFM Technology Solutions in IT Governance for approval- Take on leading role in new technology solution in facility management area quickly with minimal coaching or assistance- Propose, design and implement processes, measurements, SLAs in scope of related areas. Gather and produce performance reports of these on a regular basis.- Estimate and forecast budget and cost in specific technology systems from project to support phase- Coordinate projects/tasks across multiple teams and solve cross-team conflicts as much as you can. Proactive escalation to next level management of any risks, delays, negative impacts to project or advanced support process What does it take to be the next Business Technology Manager on our team?- BS in Computer Science, Information Systems or Engineering related majors- 4 years’ experience in application system project management, system analyses, design, configuration, development and implementation of large Facility or equivalent Systems.- Demonstrable track record in technology and project areas - Experience working with facilities applications, Java Script, SQL, Python highly desired- Solid knowledge in typical business processes (e.g., purchase to pay, sell to cash, financial reporting)- Strong Communication and interpersonal skillsSound like the opportunity you’ve been waiting for? Apply TODAY! We look forward to hearing from you.
Sodexo HealthCare provides service, support and expertise for our clients, their patients, residents and the staff who care for them. Sodexo is seeking a Director of Cybersecurity Support and Activation to support our HealthCare segment. The successful candidate is a recognized expert in the cybersecurity field, that will lead the support and activation of the Healthcare Technology Management (HTM) Cybersecurity offer. This position directs, develops and implements short- and long-term solutions to solve business problems/inefficiencies utilizing technology. Provides consultative services to field management regarding technology solutions; provides technical expertise related to assessing system needs, development and processes and. Provides new innovated way to improve business operations and manages budgets and provides oversight of projects. - This is a virtual position and requires up to 25% travel as business requires Primary Duties and Responsibilities:- Leads the customer facing requirements regarding the sale of the product, support and implementation - Actively support the commercial team in client presentations as the subject matter expert and owner of the service offer- Develop and monitor cybersecurity policies and how to best support and enable our clients- Maintain a working knowledge of cybersecurity principles and elements- Manage multiple projects at differing stages of implementation and support- Leads the development of training, education, and certification process for HTM team members- Delivers and monitors operational processes and procedures for HTM to follow- Remain up to date with market trends in the medical equipment Cybersecurity industry, inclusive of new threats, solutions, and competition- Presales technical design and architecture assistance to clients- Interpret and provide response assistance to RFI-RFP requests- Review technical contractual language and provide recommendations - Ability to conduct information security risk assessments and provide recommendations to the client- Provides post-sales incident management guidance and direction as needed Typical Knowledge and Skills:- Broad experience in computer and network systems, including IT security- Solid analytical/problem-solving skills with capability to identify solutions to unusual and complex problems- Drives change by functioning as a change champion, prepares the segment culture to adapt and embrace ongoing, fundamental changes that will enable the business to grow and prosper.- Ability to lead a program to success by organizing, and managing resources - Ability to work in cross functional teams and adapt to different level of knowledge of stakeholders- Knowledge of consumer and industry trends and the ability to interpret them- Knowledge of the comparative strengths and weaknesses of competitors' services and the Company's positioning in the marketplace- Knowledge of common cybersecurity frameworks and regulations such as NIST, ISO27001/002, HIPAA, HITECH. Basic Qualifications:- Basic Education Requirement - Bachelor’s Degree or equivalent experience Basic Management Experience - 7 years - Basic Functional Experience - 7 years functional experience Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.Preferred Qualifications:- Advanced Degree in MIS, Computer Science or related field; including a Certified Information Systems Security Professional Certified (CISSP) or other relevant certification
The Enterprise Architect is responsible to implement at the regional level the architecture strategy by following the Enterprise Architectural plan defined. This job ensures proposed and existing solution designs are aligned with global Enterprise Architecture. They act as the regional focal point for global Enterprise Architects and Global Application Portfolio Manager and the global solution architecture community. The Regional Architect ensures the continuous improvement of existing solutions and technology portfolio. They ensure the use of existing solutions and technology to their full potential. They present and promote the current solutions architecture to the regional Business. The Regional Architect ensures that local / regional demand is processed in coherence with the global IST strategy with regards to applications and architecture. They will make sure that the demand is managed through the established global process, to identify the proper solutions and the correct architecture approach together with the community of group Enterprise Architects and Solution Architects. Role is responsible for key deliverables of IS architectural standards implemented within the region/ regional portfolio of applications *This role is a remote opportunity Key Responsibilities: Architecture Strategy Implementation - 60%- Builds and maintains the regional IS&T Roadmap based on regional business requirements and global & regional solution roadmaps.- Analyzes the portfolio of applications to develop, document, and communicate plans for investing in solutions, including analysis of cost reduction opportunitiesAlignment Between Global and Regional Level - 15%- Liaises with Enterprise Architecture and the design authority represented by the community of practice of Solution architects to build the target E2E system architecture for the region encompassing global and regional solutions- Ensures proposed and existing solution designs are aligned with global Enterprise Architecture and the Global Solution architects.- Feeds global Architecture (Enterprise and Solution) with regional specificities, needs, and constrains.Continuous Improvement - 10%- Conducts research on emerging technologies in support of systems development effort and recommends technologies that will increase cost effectiveness and systems flexibility.- Makes recommendations to improve and/or replace existing solutions and technology portfolio of the organization.- Documents and updates the existing solutions and technology portfolio of the organization.Communication - 15%- Acts as a coach for senior leaders and executives in helping them understand the current solutions architecture and gains endorsement for future solutions and spend.- Presents solutions from a functional/business point of view to internal and external customers. The ideal candidate will have: - 7+ years relevant experience in IT space- Experience in enterprise solution design & architecture- Bachelor’s degree or equivalent experience- TOGAF Certification preferred Budgeted Base Salary: $150,000
The IS&T Vendor Manager is responsible for managing the regional Supplier Relationship Management (SRM) program: supplier performance management, supplier development and continuous improvement. Will be in charge of relationship quality with one or more suppliers, the review of their performance and management of related risks. New hire must understand contractual, commercial, and operational working relationships with the managed vendors to ensure that contractual and service commitments are delivered across IT. Role will interact with all types of IT suppliers providing products or services (consultant, software vendor, hardware provider, freelance resource, adviser, outsourced, third-party maintenance…) and will collaborate with the Global Vendor Management Office to implement and follow Vendor Management guidelines and processes at regional level. **Remote Oppoortunity About the position:- Lead and execute the regional vendor performance management activities.- Manage the regional supplier relationship management actions.- Contribute to the regional and global sourcing strategy definitions.- Track and coordinate the regional sourcing strategy execution. Role Specific Competencies include: - Sourcing Strategy Definition- Can participate in the strategy for selecting and consolidating suppliers,- Works with the IT Buyer and Category Manager to define and adjust the IS&T outsourcing policy, ensures its application and the effectiveness of its implementation,- Participates in the contract negotiation strategy- Sourcing Strategy Execution- Tracks and benchmarks suppliers on criteria of growth, quality, volume, competitive advantage, price, risk by specifying and implementing tools and methodologies.- Makes Vendor management reporting in partnership with the purchasing team, contract managers and operational principals by specifying and implementing tools and methodologies.- Analyzes uses and anticipates business units’ requirements to optimize future procurement and predict future discussions with suppliers- Coordinates interfaces between supplier management and other processes (e.g., Demand Management)- Vendor Performance Management- Gathers and monitors information related to performance,- Evaluates on an ongoing basis the supplier performance regarding compliance with cost objectives, on-time delivery, quality requirements, accurate reporting, user satisfaction and any other SLAs or KPIs laid out in the terms and agreements,- Produces performance reports,- Shares and broadcast performance reports to all relevant stakeholders (supplier, IS&T sponsors, Global Vendor Management Office, IS&T solution owners, IT buyer, contract manager…)- Coordinates meetings with the supplier to discuss and engage on improvement actions if required,- Track’s improvement action plan- Act as Escalation point of contact in case of deviations from suppliers- Support operational teams on SOW creation, review, and negotiation with strategic suppliers- Supplier Relationship Management- Classifies the suppliers and prioritize the relationships,- Organizes regular meetings with strategic suppliers,- Establishes a development plan for the strategic suppliers,- Helps to on-board suppliers and provides relevant Sodexo’s documentation,- Establishes the right contacts and interactions with the suppliers,- Prevents and handles conflicts with suppliers,- Identifies and mitigates risks related to suppliers- Global Coordination- Work and collaborate with the Global VMO to steer and monitor supplier performance and to implement the Vendor Management processes and procedures- Share with the Global VMO on a regular basis the strategic supplier performance in the region. Are you the one?Our ideal candidate will possess a minimum of 3 years IT exposure- specifically with IT acquisitions and asset management. Must have service/product contract management exposure coupled with performance management of outsourced resources. Strong exposure with SOW creation and management. Sound like the opportunity you’ve been waiting for? Apply TODAY! We look forward to hearing from you. Budgeted Salary Range: $75,000-95,000
Technology plays an integral role in growing our business to become more competitive, fostering a culture of innovation. You have ideas. We want to hear them. Sodexo is seeking a Senior Applications Architect - Retail POS Integrations Technical Lead for our Retail Commerce Systems. Join a growing team in a critical and highly strategic business segment. Be part of a transformational experience as we meet the challenges of today’s business landscape and lay the foundation for future growth. This is a remote opportunity and the ideal candidate may reside anywhere in the US. This technical expert leads the coordination and implementation of integrations for enterprise level applications to support integrating to Retail systems i.e., POS including digital channels, Kiosks, Mobile Ordering Technologies, payment platforms, card systems etc.). This position also develops the technical strategy for a particular application or suite of applications and manages the technical relationship with external vendors; ensures system integrity and a stable system with proper controls and systems including up to date document applications architecture and development expert; works with business analysts to refine business requirements based on technical feasibility; develops prototypes; ensures that technical specifications are kept current during the development process and ensures that the estimates in the technical specification are accurate. The successful candidate will:· Develop & manage implementation of end-point specific systems technical architecture· Define and manage operational excellence & SLA’s· Define technical specifications for workflows and business rules· Configure, build, and unit test solution components, including data structures, roles, workflows, imports/exports and user interfaces/portals· Build and unit test data migration and integration components· Support integration testing, system testing, and user acceptance testing· Lead solution design, development/configuration, testing, jobs and debugging· Review technology project estimates and solution designs for internal development and external vendors· Execute and is responsible for overall program necessary to build out defined Integration technology platform working with internal IT teams and external partners· Acts as communication bridge between technical IST development and business leaders in easy-to-understand language· Ensures scope of systems is focused on meeting basic business needs initially (80/20 rule)· Identify system roadmaps with increasing levels of integration· Use business process engineering methodology to gain understanding of business needs and to ensure successful integration· Lead project team members through all activities required to successfully deliver technical integration solutions using best practices· Develop blueprints, evaluates technology options/tools, and identifies solution gaps· Guide definition and roll out of data governance strategies, policies, roles, responsibilities, processes, controls, and rules· Engage with IT and business leaders to identify key decision points· Ensure technology architecture decisions are aligned with NORAM & Group IT Strategy· Understand and design system integration methods between internal and external systems that are enterprise-class, highly reliable and scalable to match expected system usage and transaction volumes· Analyzes industry, technology trends to determine their potential impact on the enterprise This this opportunity right for you? We are looking for candidates who have:· BS in Computer Science or MIS, or equivalent experience· At least two full lifecycle implementations of the Retail point of sales systems integration to endpoints· Must have Informatica Intelligent Cloud Services (IICS) or equivalent implementation experience· Must have 5+ years’ experience in Systems Architecture· Must have 3+ years’ experience with Integration platforms· Must have Strong background in Application Development and IT Infrastructure· Strong Project Management and Technical Resource Management skills preferred· Azure or equivalent cloud-based integration platform experience is preferred· Exposure to Sodexo activities (Supply Mgt, Retail Systems or Facility Systems) and technologies preferred This position pays a base salary of up to $130K and is bonus eligible. Working for Sodexo: How far will your ambition, talent and dedication take you? Sodexo fosters a culture committed to the growth of individuals through continuous learning, mentoring and other career growth opportunities, along with the performance of organizations. We believe it is important for our work to be meaningful to all who contribute to it, and we remain faithful to our mission, our core values and the ethical principles that have guided us since 1966. We support these values and help them thrive in each employee. We strive to make working for Sodexo a genuinely great experience with benefits to promote your professional, personal and financial well-being, and to improve your Quality of Life now and into the future. Our experiences with our over 50 million customers each and every day enable us to develop Quality of Life services that reinforce the well-being of individuals, improving their effectiveness and helping companies and organizations to improve performance … every day. Apply Now! Are you ready to start your Sodexo career? Apply now! Not the job for you? At Sodexo, we offer Food Service Management positions in a variety of business segments, including Corporate, Schools, Universities, Government and Agencies, Healthcare, Senior Living and Sports and Leisure locations across the United States. Continue your search today.
Technology plays an integral role in growing our business to become more competitive, fostering a culture of innovation. You have ideas. We want to hear them. Sodexo is seeking a Senior Business Technology Analyst to support the substantial growth in our technical food platform systems. Your experience in leading technological initiatives is what we need to support Sodexo's global strategic plan, as technology plays an integral role in growing our business to become more competitive, fostering a culture of innovation. This is a Remote Role and candidates can live in any state! The successful candidate will: - Analyze data to investigate failure root cause analyses and troubleshoot technical solutions within Sodexo’s Integrated Food Management Systems- Follow software development lifecycle practices, including requirements analysis, project tracking, configuration management, problem tracking and resolution- Research problems discovered through quality analysis and develop solutions to the problems requiring strong focus on detail and quality- Participate in requirements gathering and documentation- Provide 24x7 on-call Level 3 support as part of a rotating on-call schedule Is this opportunity right for you? We are looking for candidates who have: - 3+ years’ experience in retail environment or technical support- Experience supporting large integrations- Ability to identify, analyze, and interpret trends or patterns in complex data sets- T-SQL & PL/SQL 3-5 years exp creating Complex Queries / Stored Procedures- Experience designing and/or support ETL processes- Strong comfort with batch scripting to automate tasks to simplify daily processes- Desirable to have a BS in Computer Science, Information Systems or Engineering or equivalent Business degree, Database Administration certificate as an alternative credential- Strong communication and organization skills- Ability to interact cross-functionally within a large matrix organizationCompensation: Base salary $85-100K plus annual AIP Learn more about Sodexo’s Benefits Not the job for you? At Sodexo, we have numerous IS&T positions that support this and other initiatives with similar goals. Continue your search for IS&T jobs.Working for Sodexo:Sodexo fosters a culture committed to the growth of individuals through continuous learning, mentoring and career growth opportunities. Our IS&T team supports 13,000 locations across North America and collaborates with the entire Sodexo Group, spanning 72 countries. Sodexo empowers its employees who have developed a thorough understanding of the organization to create their own career path.
The Sr Director, IS&T Human Capital Management Applications role is responsible to direct the operations of the HR and Service Operations information systems. Role will develop new solutions (both hardware and software) to address business road-map/objectives, working alongside various stakeholders, from business requirements and strategy through planning and completion. As such, this person will animate, coordinate, and manage the sub domain leaders that contribute to building and running the IS&T projects/solutions. Act as a strategic thought partner and key contributor in defining & executing the next phase of our digital transformation. Partner with business leaders & HR teams across the organization to assess business needs and then evolve/reinforce/bring to life relevant people strategies that align to business maturity. *Remote Role Responsibilities: - Responsible for IS&T applications architecture, design, development, deployment, and support related to NorAm HR, Labor, Payroll projects and systems including EV4, SodexoLink, Ingenium, iCIMS, compensation, benefits, Kronos (UKG), ADP, Canada payroll, Reporting from EDW for labor/payroll related data, CAP, SEW, LMS, others- Leads technical architecture and master data management (labor/payroll related) to ensure integration between Labor and operational systems, and the connection/integration to central systems (SAP, HRIS, DRIVE, Maximo)- Responsible for implementing standard systems across NorAm region and maintaining alignment with Group standards.- Work collaboratively with business counterparts with executive oversight to security roles, integrations, and other shared systems within Sodexo NorAM- Technical Project Management - expertise in project management including project planning and estimating, project budgeting, staffing, change control, and status reporting- Work as a force of proposition in the implementation of orientations and guarantees the achievement of the fixed objectives as well as takes accountability for the CORE Model.- Identify and marshal resources (people, funding, support, etc.) to ensure the HCM project is within scope are initiated and completed.- Build strong cross-division relationships and partners that will help inform people strategies across all technology divisions- Understand and apply external HR trends, specific to emerging technologies and operating models to decide the most valuable opportunities to continuously improve HR operations and service.- Serve as a strong consultative partner to business and functional leaders to continuously improve and connect systems to provide a more seamless customer experience- Propose large IT evolutions aligned to the strategy decided by the CIO/Head of activity.- Oversee testing of new system features and releases with IT counterparts, accountable for IT delivery at a minimal cost.- Creates and maintains IS&T budgets and negotiates contract terms for all associated systems and services.Role Specific Competencies include:- 10 years’ relevant functional HCM Portfolio Management- 10 years’ leadership experience- Product contract management (suppliers’ hardware & software) & operational monitoring- Business analysis- IS&T& Business strategy alignment (includes planning & Annual Budget Process)- Functional Application management- Application development, support, and maintenance- IT Project Management- Quality Assurance Management- Stakeholder / relationship management- Processes, methodologies, and tools- Resource Management (Planning, allocation)- Governance Management- Financial & Investment Planning (CAPEX / OPEX)- Spend Management (Invoicing controlling)- Be accountable of budget for the application team- Build/run solutions with a global reach- Customer Focus - proven track record of customer satisfaction and delivery success and ability to establish and maintain appropriate relationships with business and IT stakeholders- Be able to work with different disciplines (Finance, IT, Business & Operations, External Vendors)- Ability to influence change across a matrix organization and collaborate with business and technology teams to deliver solutions- Leverage subject matter expertise to advise on HR data and technology-related matters across the organizationBudgeted Salary: $130,000-170,000
Sr. Director Infrastructure Management- NorAm IS&T This position reports to the Sodexo VP, IT Operations and Infrastructure with a primary responsibility to lead a team of professionals to deliver Systems Architecture, Implementation and support of Sodexo’s Infrastructure Systems across multiple disciplines such as Windows, Unix, SAN, Backup/Recovery, Disaster Recovery in both on-premise and cloud scenarios. The role has responsibilities in a Global shared IT infrastructure with interactions and potential multi-national teams. This can be a remote-based position with the ideal candidate based in the Eastern time zone. Relocation is available for this role. The successful candidate will have strong track career track record in areas outlined below: Strategic - Lead a multidisciplinary team of professionals with a mix of on-site, remote, offshore resources responsible for providing highly available infrastructure services - Ensure the strategy is well defined, socialized and budgets support the objectives - Ensure that Systems Architects have solid procedures and established partnerships with other IT architecture disciplines to design Sodexo systems according to Business requirements, in line with established standards - Responsible for influencing and setting technical standards for all infrastructure and compliance to standards is assured - Implement an effective and validated backup/recovery and disaster recovery infrastructure according to established framework and SLA’s complete with data protection and recovery technologies, processes, procedures, and controls - Establish relationships with strategic partners delivering IT services to ensure strong partnerships and value Operational - Ensure that systems are properly built and supported, remaining available, stable, and secure - Ensure that SLA’s are met for infrastructure systems, according to business requirements - Ensure that all infrastructure systems have a roadmap to remain supported, relevant and that timely/effective technical refresh and system upgrade initiatives are planned and implemented on time - Protect all data via effective patching, configuration, storage, backup/recovery, and disaster recovery techniques - Design and implement practical and effective processes and continuous improvement initiatives - Ensure teams are properly resourced, skilled, organized and collaborative - Prepare required tracking reports and dashboards, managing priorities and deliverables - Responsible for ensuring compliance to IT standards and industry best practices - Ensures all Implementation initiatives follow established Change Management, Quality and PMO processes - Maintain and forecast appropriate spare capacity for growth and new project deployments Fiduciary - Establish and manage a budget, track expenses, and perform periodic forecasting - Track accurate equipment and licensing inventories - Perform leadership responsibilities including staff performance reviews, development, and succession plans - Ensures that commodities are dispensed judiciously, are well accounted for, and billed accurately Is this opportunity right for you? We are looking for candidates who have: - BS in Computer Science or MIS, or equivalent experience - 10+ years of experience in Managing Infrastructure Services with a large scope - 10+ years infrastructure architecture and engineering experience - Proven Leadership/Management skills, strategic planning capability - Strong knowledge of IT infrastructure compliance methods and management controls - Experience in practical and progressive Systems Architecture Methods - Proven track record of building highly capable teams, upskilling and ensuring collaboration and results - Experience in Infrastructure project budgeting, forecasting and business case development - Experience in Process development and process improvement methods - Experience effectively communicating with Senior Management about infrastructure planning and effectiveness - Ability to set and manage strategic partnerships with vendors and outside suppliers Learn more about Sodexo’s Benefits Not the job for you? At Sodexo, we have numerous IS&T positions that support this and other initiatives with similar goals. Continue your search for IS&T jobs. Working for Sodexo:Sodexo fosters a culture committed to the growth of individuals through continuous learning, mentoring and career growth opportunities. Our IS&T team supports 13,000 locations across North America and collaborates with the entire Sodexo Group, spanning 72 countries. Sodexo empowers its employees who have developed a thorough understanding of the organization to create their own career path. #