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Sodexo is seeking a Patient Service Manager for Nyack Hospital in Nyack, NY. Nyack is a 250 bed acute care hospital. This position supports the Healthcare Leadership Teams by providing leadership for our Patient Dining Food & Nutrition Services in the delivery of safe, sanitary, innovative, and passionate execution of products and services to our Patients, Guests, Customers and hospital Employees in a variety of settings. This position functions as part of a team of the Sodexo Leadership Team for Operational Excellence and reports to the Senior Manager of Patient Experience. Everyday Activities and Interactions include the following:- Exhibit Sodexo’s “CARES” behaviors (Compassion, Accountability, Respect, Excellence and Service)- Exhibit Sodexo’s “FOSS” behaviors (Focus on Service Spirit)- Possess the ability and passion to train and drive Service Depot (a mobile customer satisfaction tool for the purposes of assessing the quality of our products and services); and the skills to data-mine and provide key opportunities for improvement to the leadership teams at each location deployed to support- Support and drive improved engagement with frontline staff and managers- Have the experience and drive to improve Employee and Customer Satisfaction- Experience (helpful, but not necessary) with bedside order entry and room service patient dining program models- Patient service rounding’s- Utilizing new in-house program Aveco - Amazing Customer Service skills are a must!- Ability to implement and adhere to the Sodexo operating standards for the programs being provided to our Sodexo Healthcare locations.- Drive, dependability, and the ability to work independently- Build and foster positive working relationships with key constituents- Ability to inspire employees to excel in Customer interactions- Be able to deliver superior results by directing and motivating a team of employees to complete assigned responsibilities The Patient Service Manager is responsible for supporting in a variety of duties pertaining to: patient experience; patient services and meal delivery; and engagement with all members of the food services department as well as our nursing colleagues. The Patient Service Manager provides support to all healthcare accounts to ensure that patient satisfaction scores are being exceeded; that proper rounding standards are being met; that proper service recovery procedures are in place as necessary; that food and physical safety and sanitation of the diet office and tray line areas are maintained; that food quality and flavor profiles are consistent and exceed expectations; and that positive and professional working relationships are fostered both intra and interdepartmentally. The Patient Service Manager should be able to understand each hospital’s method for tracking, reporting and strategizing patient satisfaction results and working with the leadership team at each hospital to create solutions for process improvement.
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Sodexo is seeking an Patient Services Manager 2 for Greater Baltimore Medical Center. Primary focus on Patient Services, Production, & Sanitation. GBMC is located Towson, MD. This position will manage all Food operations. GBMC is a 245 bed community hospital where the specialize in quality labor and delivery as well as bariatric services. Provides direction for patient meal services at patient care units to ensure customer satisfaction and retention for the Company. Key Duties- Directs daily operations of patient meal services at patient care units to ensure employees have appropriate equipment, inventory and resources to perform their jobs and meet goals and deadlines.- Supervises day-today work activities by delegating authority, assigning, scheduling, and prioritizing activities and monitoring operating standards. Establishes operating standards, implements quality improvements and communicates them to employees. Performs audits and prepares reports. Is this opportunity right for you?At Sodexo, you will find the ingredients for a great career in food service management. With benefits including schedules that encourage work-life balance and continuing education opportunities, you’ll enjoy an improved quality of life that’s unique in the hospitality industry. GBMC is celebrating 52 years of providing unparalleled medical care in Baltimore! The 245 bed acute care medical center is moving toward a patient-centered, evidence-based medicine model where physicians and care teams focus on a patient's overall wellness and long-term care rather than episodic care. To accomplish this, we are making significant investments in healthcare information technology (EMR, CPOE) and are building a network of hospital and community-based healthcare providers (GBHA) to deliver integrated and coordinated care Are you the experienced Patient Services Manager we’re seeking? We are looking for candidates who will:- have oversight of day-to-day operations of all food operations- deliver high quality food service- achieve company and client financial targets and goals- develop and maintain client and customer relationships- develop strategic plans- create a positive environment- ensure Sodexo Standards are met. The ideal candidate:- has a work history demonstrating strong leadership skills, as well as previous supervisory experience and the ability to work collaboratively- has the ability to manage multiple priorities, demonstrate professional communication skills, and a passion for a high level of customer service- can demonstrate the ability to prioritize tasks and exhibit flexibility to take on additional responsibilities as needed- can demonstrate working knowledge of Sodexo Food Management Systems (FMS) and Market Connections (MSC), and is proficient in computer skills and report management experience. Careers in Healthcare:Working for Sodexo in Health-care allows you to offer patients, health-care professionals and caregivers around the world the best health-care experience possible while influencing patient satisfaction, as well as cost reduction and increased productivity for our clients. Sodexo’s unique CARES culture develops a dynamic atmosphere where employees are respected, turnover is low and career growth opportunities are created from within. Working for Sodexo:How far will your ambition, talent and dedication take you? Sodexo fosters a culture committed to the growth of individuals through continuous learning, mentoring and other career growth opportunities, along with the performance of organizations. We believe it is important for our work to be meaningful to all who contribute to it, and we remain faithful to our mission, our core values and the ethical principles that have guided us since 1966. We support these values and help them thrive in each employee. We strive to make working for Sodexo a genuinely great experience with benefits to promote your professional, personal and financial well-being, and to improve your Quality of Life now and into the future. Our experiences with our over 50 million customers each and every day enable us to develop Quality of Life services that reinforce the well-being of individuals, improving their effectiveness and helping companies and organizations to improve performance … every day. Apply Now!Are you ready to start your Sodexo career? Apply now! Not the job for you?At Sodexo, we offer Food Service Management positions in a variety of business segments, including Corporate, Schools, Universities, Government and Agencies, Health-care, Senior Living and Sports and Leisure locations across the United States. See more Food Service Management jobs here.
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Sodexo at Clear Lake Regional Medical Center located in Webster, TX has an exciting opportunity for a Patient Services Manager. Clear Lake is a 680-bed general medical and surgical facility where we serve approximately 1200 patient meals per day. The selected candidate will support the "Expressly for You" room service program by managing, developing and holding accountable a team of approximately 25 ambassadors and diet office clerks. The ideal candidate will have previous experience in patient services/satisfaction, a history of developing staff, examples of problem solving and excellent customer service skills. This work schedule will include alternating weekends and some holidays. Responsibilities will include: - Meal rounds on the floors.- Training and development of staff.- Ensuring food quality and compliance with HACCP guidelines.- Direct customer interaction.- Working with the culinary staff to address any customer complaints or issues relative to food items. The successful candidate will possess at least two years of lead food management or supervisory experience with a focus on customer service and satisfaction as well as the ability to be creative and innovative, a strong working knowledge of food safety and sanitation guidelines, a commitment to quality and customer service as well as excellent leadership and communication skills. Previous patient services experience is preferred, but candidates with proven track records of food management and customer/guest satisfaction from other hospitality industries will also be considered.
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Sodexo is seeking a Retail Manager 3 at The College of New Jersey. The College of New Jersey' is a seeking a Retail/Restaurant Manager for its on-campus restuarant, which houses 110 seats, a stage area and a bar that serves soft drinks, teas, beer, cider and wine.The restuarant is located in the newly renovated Brower Student Center and is centrally located on campus.The Campus Sodexo operation is an union account. The restaurant has both Union and Students employees. The Ideal Candidate will have- solid background w/Food Retail in high volume campus, hospital or similar environment handling multiple venues.- Understanding for increasing retail food sales through: product placement and merchandising.- Be customer / guest oriented to enhance the dining experience.- Systems orientation for menus/graphics/costing/ordering and inventory/Point of Sale systems.- Flexibility to multi-task, delegate, review and adjust employee work schedules.- ability to manage, motivate, schedule and train hourly employees.Careers in Universities:Working for Sodexo in Universities allows you to support students on their path to adulthood and academic success. Located on college and university campuses across the country, Sodexo creates clean, safe living and learning environments that inspire and drive success. Student success depends upon so many conditions – when they are well fed, safe, comfortable and learning in a clean, well maintained environment they are more likely to succeed. Working for Sodexo:How far will your ambition, talent and dedication take you? Sodexo fosters a culture committed to the growth of individuals through continuous learning, mentoring and other career growth opportunities, along with the performance of organizations. We believe it is important for our work to be meaningful to all who contribute to it, and we remain faithful to our mission, our core values and the ethical principles that have guided us since 1966. We support these values and help them thrive in each employee. We strive to make working for Sodexo a genuinely great experience with benefits to promote your professional, personal and financial well-being, and to improve your Quality of Life now and into the future. Our experiences with our over 50 million customers each and every day enable us to develop Quality of Life services that reinforce the well-being of individuals, improving their effectiveness and helping companies and organizations to improve performance … every day. Apply Now!Are you ready to start your Sodexo career? Apply now! Not the job for you?At Sodexo, we offer Culinary positions in a variety of business segments, including Corporate, Schools, Universities, Government and Agencies, Healthcare, Senior Living and Sports and Leisure locations across the United States. See more Culinary jobs here.
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Sodexo is seeking a Retail Food Service Manager 2 for Terre Haute Regional Hospital, a 200 bed facility located in Terre Haute, Indiana. The Retail Manager will have oversight of our food service operations including; "At Your Request" (AYR) patient dining, retail cafe, catering services and will manage a team of 6 front-line employees. Reporting to the General Manager, the Retail Food Service Manager will be an instrumental part of the management team and will support the day to day operations of these food service units. Retail Manager is responsible for retail cash handling, payroll processing, and monitoring labor. We are looking for candidates who will manage:- frontline staff;- cash handing process;- department HACCP and safety programs for regulatory compliance;- frontline training programs;- safety program and training;- opening and closing the operation; and- daily operation standards.The ideal candidate will have the following:- Strong leadership and communication skills- Proven client relationship skills- Successful customer service skills- high expectations for customer service and quality of food;- the ability and willingness to develop and train frontline employees;- a passion for food and innovation;- knowledge of special diets and allergens; and- knowledge of Sodexo Food Management System (FMS) is preferred.Working for Sodexo in Healthcare allows you to offer patients, healthcare professionals and caregivers around the world the best healthcare experience possible while influencing patient satisfaction, as well as cost reduction and increased productivity for our clients. Sodexo’s unique CARES culture develops a dynamic atmosphere where employees are respected, turnover is low and career growth opportunities are created from within.
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Sodexo Campus Services is seeking a Retail Manager 1 for its Dining services at WinthropUniversity in Rock Hill, South Carolina. Approximately 20 minutes from Charlotte, Winthrop's campus encompasses a rich architectural blend of neo-Georgian buildings and is included in the National Register of Historic Places. An attractive recreational area surrounds Winthrop Lake and includes a 6,100-seat coliseum and numerous athletics facilities, for both collegiate and recreational play. Winthrop Dining Services offers diverse dining options to the campus community, including a chef-driven residential dining program and exciting retail concepts, including allergen-safe selections. Sodexo's dining services offer 9 Retail locations, residential dining, catering and concessions. This Retail Manager will assist in overseeing Retail venues. We are looking for candidates who will manage:- frontline staff;- cash handing process;- department HACCP and safety programs for regulatory compliance;- frontline training programs;- opening and closing the operation; and- daily operation standards. The ideal candidate will have the following:- Strong leadership and communication skills- Proven client relationship skills- Successful customer service skills***Relocation Assistance is Available***
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Sodexo is seeking a Retail Manager 2 for the University of Louisiana Lafayette, located in Lafayette Louisiana. Lafayette is located 40 miles west of Baton rouge LA. and 120 miles northwest of New Orleans LA. The University of Louisiana Lafayette has a resident population of 3400 and growing and a total student population of 18,500. The university features a student union, a state of the art resident dining facility, and 8 additional retail locations. The Retail manager will oversee retail operations including branded and local concepts, up to 10 retail locations including Chick Fil A, Pizza Hut, McAllisters, Starbucks, Jazzmans. Overall retail volume of $2.5M. Seeking experienced leaders who can grow sales and develop their team. Is this opportunity right for you?At Sodexo, you will find the ingredients for a great career in food service management. With benefits including schedules that encourage work-life balance and continuing education opportunities, you’ll enjoy an improved quality of life that’s unique in the hospitality industry. Are you the experienced retail manager we’re seeking? We are looking for candidates who will:- have oversight of day-to-day operations;- deliver high quality food service;- achieve company and client financial targets and goals; - develop and maintain client and customer relationships;- develop strategic plans;- create a positive environment; and- ensure Sodexo Standards are met.
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Sodexo has an excellent opportunity for an experienced Retail Manager 2 to join our food services team at Baptist Health, in Little Rock, AR. With 800 patient beds, Baptist Hospital is the flagship hospital of the Health System. This unit offers 'At Your Request' Room Service, a large retail operation and high volume/high end catering. The Retail Manager will be responsible for the main cafeteria as well as 5 additional retail outlets throughout the facility. The Retail Manager 2 will drive retail standards and customer satisfaction. The ideal candidate will be an experienced food service leader who demonstrates an excellent customer focus and exceptional process and systems skills. Previous experience in a restaurant setting is preferred. This position will assist in the continued planning and execution of Sodexo programs and systems into this high-volume retail area. We are seeking an enthusiastic manager with a passion for food service to guide staff, respond to customer needs and strive toward serving quality meals in a clean fresh environment. This position will also assist with implementing menus, special events, and insures a stellar food experience to our guests and staff. Responsibilities for this Retail Manager will include but are not limited to:- Cash handling/management- Working with unit financial reporting/budgets- Training & development of staff- Direct customer and client interaction- HR functions (recruiting, interviewing, disciplinary)- Ensuring quality standards and compliance with HACCP guidelines- Supervision of client employees- Employee engagement
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Sodexo has an excellent opportunity for an experienced Retail Food Service Manager for Jefferson Regional Medical Center located in Pine Bluff, Arkansas. Pine Bluff is less than one hour from Little Rock, Arkansas. Jefferson Regional Medical Center is a 471 bed hospital with a cafeteria offering an action station and Sodexo's Simply To Go program, traditional patient trayline and catering. Is this opportunity right for you?At SodexoSodexowill find the ingredients for a great career in food service management specializing in Retail Management. With benefits including schedules that encourage work-life balance and continuing education opportunities, you’ll enjoy an improved quality of life that’s unique in the hospitality industry. We are looking for candidates who will manage: - 30 non-union frontline staff;- cash handing process;- department HACCP safety programs for regulatory compliance;- frontline training programs;- opening and closing the operation; and- daily retail operation standards. The ideal candidate will have the following:- Strong leadership and communication skills- Proven client relationship skills- Successful customer service skills- Passion for food service- Previous marketing experience- solid computer skills to successfully work with Sodexo's Food Management System (FMS) and Sodexo Menu Graphics (SMG).Careers in Healthcare:Working for Sodexo in Healthcare allows you to offer patients, healthcare professionals and caregivers around the world the best healthcare experience possible while influencing patient satisfaction, as well as cost reduction and increased productivity for our clients. Sodexo’s unique CARES culture develops a dynamic atmosphere where employees are respected, turnover is low and career growth opportunities are created from within. Working for Sodexo:How far will your ambition, talent and dedication take you? Sodexo has a culture committed to the growth of individuals through continuous learning, mentoring and other career growth opportunities, along with the performance of organizations. We believe it is important for our work to be meaningful to all who contribute to it, and we remain faithful to our mission, our core values and the ethical principles that have guided us since 1966. We support these values and help them thrive in each employee. We strive to make working for Sodexo a great experience with benefits to promote your professional, personal and financial well-being, and to improve your Quality of Life now and into the future. Our experiences with our over 50 million customers each and every day enable us to develop Quality of Life services that reinforce the well-being of individuals, improving their effectiveness and helping companies and organizations to improve performance … every day. Apply Now!
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Sodexo is seeking an Retail Manager 2 for our Corporate Dining Services segment in Savannah, Georgia!This a great opportunity for a polished and professional Retail Manager seeking to grow their career and skill sets. This position will oversee daily operations of a Chick Fill A retail food outlet. Looking for an experienced leader and team player with the ability to engage frontline teams to drive performance. The Retail Manager should have high energy with proven experience providing excellent customer service, increasing overall client satisfaction and driving daily sales. The Manager should be a hands-on, team leader and able to work in a food service. This position will primarily work a daytime schedule. Are you the experienced Retail Food Service Manager we’re seeking? We are looking for candidates who will manage: - frontline hourly staff- ordering and inventory- on-site marketing- cash handling process- customer service- food production - manage HACCP and safety programs for regulatory compliance- frontline training programs- compliance with new branding and marketing initiatives- opening and closing the operation- daily operations standards.The ideal candidate will have the following:- Strong leadership and communication skills- Proven client relationship skills- Self-starting attitude- Strong computer skills- Successful customer service skillsWhy apply to this position? - This position offers a predominantly daytime schedule- There is a great opportunity to make an impact and build a great team- Sodexo provides unparalleled opportunities for career advancement- You’ll report to an experienced and knowledgeable manager
