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- Do you thrive in a fast-paced environment where change is the only constant?- As a natural problem-solver, you thrive on challenges. You’re also an expert at implementing solutions.Do you enjoy a high energy, fast paced Sodexo is seeking a General Manager / Patient Transport , for Kent Hospital, located in Warwick, Rhode Island. Kent Hospital is a 359 bed teaching hospital. This is day shift position. This position will report to General Manager on -site. Is this opportunity right for you? We are looking for candidates who have:- Maintain and inspect transport equipment, as well as related logistics, documentation and reporting;- Create a positive patient experience by setting the tone and culture of patient expectations, including the provision of concierge transport services, through a compassionate bedside manner;- Respond to and/or managing calls through the Service Response Center responsible for driving patient satisfaction scores;Provide a clean and safe environment for patients, visitors and staff;Work with the Environment of Care Committee and Infection Prevention Director;Effectively manage the Unit Operating System.- Support a diverse and inclusive workforce.
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Sodexo has an exciting opportunity for an experienced Reliability Engineer to support a Washington, DC based client. The Reliability Engineer is responsible for developing the strategic approach to maintenance and engineering.Responsibilities:- Provides technical expertise, troubleshooting and improved equipment maintenance/reliability strategies to optimize safe, compliant, and efficient operations of all facility and utility equipment and instrumentation.- Works with Facility Management to define requirements, SOWs, schedule, operational impacts and budgets to develop a project plan for small scale capital and expense project approval and execution.- Prepares asset files including equipment data sheets, impact assessments, drawings, factory O&Ms, factory maintenance recommendations, maintenance work plans and procedures- Leading internal teams to conduct Root Cause Analysis, developing Corrective Action solutions/plans for design gaps and performance related problems, and reporting status of implementations ·- Collaborating with Commissioning teams to properly test and validate installation, operation, and performance of electrical/mechanical systems per the design intent. - Assist in the development and implementation of the annual account plan as identified by the Director of Hard Services. Education and Experience:BS degree in mechanical, electrical engineering or similar engineering fieldMinimum 5 years of facilities maintenance/operations experience at a commercial site or related experience and/or equivalent combination of education and experienceCertified Maintenance & Reliability Professional (CMRP) preferred
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Sodexo is seeking a talented Reliability Engineer 2 for one of our large pharmaceutical clients. Pfizer is located in Andover, MA. The position will be responsible for improving the maintenance plan to ensure reliability for all facility related assets by working with various internal and external groups to keep all critical equipment in excellent working condition at all times. This professional Reliability Engineer will have "root cause analysis" experience along with FMEA in their background. The Reliability Engineer should be familiar with the CAPA (Corrective Action and Preventative Action) process and be able to provide support to the business unit with resolution and closure of CAPA’s when applicable. Responsibilities include but not limited to the ability to assess the risks and foresee any areas that need to be recalibrated, life cycle engineering, PM optimization and creation, Site and equipment assessment, Equipment turn over and commissioning. The client site consists of 7 building with 1,500,000 square feet under contract. Equipment covered under this role include boilers, Gas Turbine generators, chillers, air compressors and other standard Facility and utility systems. Ideal candidate will have excellent communication skills to develop and implement plans; experience working in a large plant and strong technical working knowledge in building systems such as HVAC, chillers, electrical systems, and Cogen plants. Experience with GMP’s (ISO experience is a suitable subsitute) working in a pharmaceutical or biotech plant a plus. #L
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Sodexo Corporate Services is looking for a Sr. Manager, Audio Visual to join our team at Fannie Mae in Washington DC! Sr. Manager, Audio VisualAudio Visual Services oversees all levels of audio visual services at client facilities which encompasses a full-service Conference Center, as well as meeting and conference rooms. This team member is responsible for the successful daily operations of a large enterprise audio visual system and related services. The position oversees the planning, set up and testing phases prior to events; ensures that the highest levels of customer service are met during the execution of events; and ensures that all technical issues are reported to the Director as needed and on a daily basis. The position is responsible for achieving both employee and customer satisfaction goals. The position works with the Director in managing the audio-visual staff: including recruitment; hiring; training and development; and ongoing individual performance management. Key Duties –- Oversee the audio-visual service to all events, ensuring user satisfaction to encourage repeat business and customer loyalty.- Oversees all administrative processes associated with the planning and service phases, as well as all internal and human resource processes.- Assist Director with scheduling and payroll for audio visual team.- Manges daily hire labor and rental equipment.- Delegate work assignments to audio visual team.- Responsible for creating and updating SOP as needed.- Develops staff training, cross training & mentoring programs.- Ensures that all audiovisual storage areas are clean and maintained, and that all equipment is properly stored and secured when not in use.- Contributes to regular and effective communication between the event, audio visual service staff and other managers in determining best practices and setting standards- Contributes to regular planning to discuss upcoming events and identify potential challenges and ways to overcome those challenges prior to the event.- Works as a Senior Technician to lead event setup and operation of client events.- Use Crestron Fusion and ServiceNow to identify and remedy audio visual equipment issues.- Assists with the implementation of all corporate initiatives and promotions as they pertain to audiovisual services.- Continuously develops department to align with new trends/innovation in the industry.- Communicates and supports all facility safety and emergency procedures.- Promotes and supports workplace diversity and inclusion initiatives.Knowledge and Skills –- Knowledge of overall audiovisual operations that impact the department.- Avixa CTS Certification is preferred- Extensive knowledge of audiovisual and presentation equipment including Cisco codecs & WebEx, Qumu webcasting, Allen + Heath consoles, DMX and WDMX lighting, Shure and Dante digital audio, Crestron systems, robotic cameras and Analog Way Switchers.- Ability to adjust, align, troubleshoot and repair audiovisual systems to the unit level (board/component level not required)- Strong customer service and relationship management skills. Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.- Maintain industry knowledge with training, attending seminars, etc.This position offers a traditional Business and Industry, predominantly Monday through Friday, schedule. Accrue 3 weeks of paid vacation per year (first year pro-rated based on date of hire). Medical Benefits beginning date of hire, and 401K with company match eligible.
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Sodexo is seeking a Senior Quality and Compliance Manager in the greater Boston area. A Life Science (Pharmaceutical) campus in Framingham, MA. The campus includes R&D, manufacturing and administrative Operations environments. Responsibilities include but not limited to: - Manage client Quality and Compliance related duties, to ensure that resources are appropriately applied and utilized, in the delivery of quality and compliance support to the Sodexo operational teams.- Perform audits of all ’GxP’ services which Sodexo provide to our client; which includes: - Contract management, equipment and lab instrument services and facilities management (e.g. buildings/equipment maintenance, calibration, qualification).- Support the development and continuous improvement of the Global Quality Management System for Sodexo’s pharma business.- Work with client and Sodexo teams to investigate root-causes, analyze and implement corrective action and preventative actions, particularly where GxP deficiencies are noted.- Present quality related topics to the client, local management and quality management.- Perform investigations and special projects as required by Sodexo senior management locally and for the C of Excellence Quality and Compliance Team.- Maintain communication with key Sodexo and client personnel.- Provide guidance and assistance to Quality and Compliance staff (Sodexo and client).- Conduct training in GxP and QMS topics, to the wider Sodexo operations team.- Support business development and new business for Sodexo.- Execute various processes (e.g. QMS / documentation control, change control, risk management, non-conformance and CAPA management, 3rd party management) in compliance to relevant standards. Our idea candidates should have:- A solid grounding and practical experience in working in the Pharmaceutical environment, particularly in a Quality function, laboratories and facilities management areas. - In-depth knowledge of working in a Pharmaceutical regulated (GxP) environment, and the standards which must be met to assure patient safety and product quality.- A good background in auditing and reporting- Ability to write persuasive and effective reports and communications, which clearly define findings and their causes, and recommendations made.- The ability to systematically gather information from a variety of sources, analyze information, identify implications of data, draw appropriate conclusions, generate viable alternative solutions to a question or problem - The ability to apply Quality Risk Management processes to evaluate the consequences of choosing each alternative. - Excellent communications skills (verbal and written) Fluent English + other relevant major languages is a plus
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Sodexo is seeking a System Director of Engineering in Lewiston, ME.Central Maine Healthcare (CMHC) serves 400,000 people in the central, western, and mid-coast regions of the state. One flagship medical center, two rural, critical access hospitals and an extensive variety of primary and specialty care practices located in 15 communities throughout the region make up the CMHC system.Central Maine Healthcare is focused on exceptional quality and patient access to care. Affiliated with Mass General Hospital in Boston, CMHC provides Mainers the most innovative and current treatments available without having to leave their hometown. The Mass General affiliation gives CMHC patients greater access to sub-specialty care in hematology/oncology, neurology, stroke, and trauma. **Relocation assistance is provided** Central Maine Health is a 3 hospital system totalling approximately 1,000,000-1,500,000 square feet located in Lewiston, Bridgton and Rumford Maine. The Central Maine Health System Director of Engineering will oversee all aspects of Facilities Management in Healthcare for the System, including scope and responsibility in the following areas:1) Technical Engineering and Operations,2) Regulatory Compliance as it pertains to Facilities Management,3) Fire & Life Safety, and Joint Commission Continuous Survey Readiness,4) Financial Accountability,5) Capital Planning,6) Project Management.
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Fast Paced, Problem Solving- Do you thrive in a fast-paced environment where change is the only constant?- As a natural problem-solver, you thrive on challenges. You’re also an expert at implementing solutions.- Do you enjoy a high energy, fast paced environment? Sodexo is seeking a Patient Transportation Manager for Kenn Hospital located in Warwick, Rhode Island. Kent Hospital is a 359 bed community teaching hospital located It was a founding member of the Care New England Health System in 1996, along with Women & Infants Hospital and Butler Hospital. This is a Day Shift position 7 a. m. to 4:30 p.m. with some weekends and holidays. This position will report to General Manager on - site. The successful candidate will: - Maintain and inspect transport equipment, as well as related logistics, documentation and reporting;- Create a positive patient experience by setting the tone and culture of patient expectations, including the provision of concierge transport services, through a compassionate bedside manner;- Respond to and/or managing calls through the Service Response Center;- Be responsible for driving patient satisfaction scores;- Provide a clean and safe environment for patients, visitors and staff;- Work with the Environment of Care Committee and Infection Prevention Director;- Effectively manage the Unit Operating System; and/or- Support a diverse and inclusive workforce. Is this opportunity right for you? We are looking for candidates who have: - experience improving patient satisfaction, and driving full compliance to HCAHPS, local, state and Joint Commission standards;- knowledge of patient care services in a health care setting;- Service Response Center or call center experience;- in depth knowledge of quality control systems such as TRAKKAR or TeleTracking, as well as other Sodexo systems such as UOS, Gold Check, ENGAGE and black light inspections;- a basic understanding of Environmental Services/Housekeeping services;- experience with vendor and contract management, as well as union and contract negotiations;- the ability to analyze data, present and effectively communicate to all levels within the organization related to training, leading hospital committees and change management;- experience effectively managing projects within agreed upon timelines;- strong financial acumen and budget management experience;- proficiency with computers and other technology;- bi-lingual proficiency to communicate in the predominant native language of his or her team (preferred); - strong leadership skills and the ability to work independently to drive program compliance and reach project target dates of completion;- 3-5 years previous General Manager/Director level patient transport or Service Response Center experience in a hospital or health care environment; and/or- strong hospitality or customer service experience. Learn more about Sodexo’s Benefits Not the job for you? At Sodexo, we offer Patient Transport positions in Health Care and Senior Living locations across the United States. Continue your search for Patient Transport jobs. Working for Sodexo:How far will your ambition, talent and dedication take you? Sodexo fosters a culture committed to the growth of individuals through continuous learning, mentoring and career growth opportunities. Our Health Care Patient Transport and Service Response Center teams work to ensure exceptional patient care/satisfaction at our health care client locations, partnering with them to deliver innovative solutions. These teams also have responsibility for driving client satisfaction by providing stellar customer service via effective communication with all levels of hospital staff, as well as follow-through with action items that impact both client and patient satisfaction.
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Do you possess strong leadership skills and enjoy managing people, processes and projects? Sodexo is seeking a Transportation Manager for Kent Hospital ES located in Warwick, RI. Kent Hospital is a 359 bed community teaching hospital located in Warwick, Rhode Island. It was a founding member of the Care New England Health System in 1996, along with Women & Infants Hospital and Butler Hospital. The hospital's care team includes more than 2,300 nurses, technical professionals and support staffOur Sodexo Health Care Environmental Services/Housekeeping teams work to direct housekeeping operations at health care client locations, partnering with them to deliver innovative solutions. These teams also have responsibility for driving client satisfaction by providing stellar customer service via effective communication with all levels of hospital staff, as well as follow-through with action items that impact both client and patient satisfaction. At Sodexo Health Care, patients are the heart of everything we do. Our ability to create a clean, healthy and comfortable environment for hospitals is key to the full patient experience. The successful candidate will:• be responsible for driving client and patient satisfaction scores; • provide a clean and safe environment for patients, visitors and staff and works closely with the Infectious Control department; • lead teams and departmental projects and initiatives;• effectively manage the Unit Operating System; and/or• support a diverse and inclusive workforce. Is this opportunity right for you? We are looking for candidates who:• have experience leading, training and managing a team and is a leader who develops and motivates a team to exceed the expectations of clients and customers in service delivery;• have customer service and/or guest satisfaction in a health care or hospitality; • possess strong leadership skills and has the ability to work independently to drive program;• monitor compliance and reach project target dates of completion;• have experience effectively managing projects within agreed upon timelines;• are results and safety driven; • are proficient with computers and other technology;• are bi-lingual with proficiency to communicate in the predominant native language of his or her team (preferred); and/or Learn more about Kent Hospital at http://www.kenthospital.org/about/ Learn more about Sodexo’s Benefits Not the job for you? At Sodexo, we offer Environmental Service/Housekeeping positions in Health Care and Senior Living locations across the United States. Continue your search for ES/Housekeeping jobs. Working for Sodexo: How far will your ambition, talent and dedication take you? Sodexo fosters a culture committed to the growth of individuals through continuous learning, mentoring and career growth opportunities.
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We are looking for an INNOVATIVE LEADER to manage The North American region of the GlaxoSmithKline Global Account - Sodexo is searching for Vice President of Operations-Facilities Management in the Corporate Service segment. This is a prestigious Global account with a portfolio comprising commercial, R&D and manufacturing sites in the USA, Asia, UK. The USA portfolio is $26 million covering (7) sites, providing hard, soft and culinary services in addition to managing contracted services. The locations are in the greater Philadelphia area, Marietta, PA, Warren, NJ, Rockville, MD and Raleigh, NC. We are looking for a leader with executive presence; proven ability to drive results and provide exceptional service; possesses client influencing skills and is experienced in developing high performing teams and the next generation of leaders. This position requires a strategic leader, capable of managing complex projects and the ability to successfully integrate services and sites within the requirements of a newly signed MSA. Prior experience in the Pharma/Life Science Segment is required. Key Responsibilities include:- Strong operational leadership of multiple sites and services- Ability to deliver exceptional Soft/Hard FM services and culinary solutions. - Through operational excellence, provide continued innovation and value add services- Develops exceptional client relations and ability to grow services- Build and foster relationships across Sodexo internally to ensure additional market growth & promotion of comprehensive solutions to the client.- Collaborate with the management team in providing strategic direction and growth- Drive solutions that optimize the account portfolio.- Owns, and leads, the efforts in associate and leader growth and development - through mentoring, coaching and succession planning - Ensure the organization’s core values are modeled & driven throughout the region.This is an exciting opportunity for Sodexo and an excellent path for career growth for a high performing individual. This VP Facilities will bring their service spirit to this role along with their executive business acumen, contract knowledge, innovation and leadership abilities. The ideal candidate must be a strong communicator, strategic, collaborative, forward thinking, the ability to focus on the critical few, and is comfortable with continuous change. In addition, the candidate must possess demonstrated experience in delivering results within deadlines. This VPO role will be expected to travel throughout region in USA which is very close in proximity to Philadelphia. Travel globally will be once or twice a year.
