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Sodexo’s Senior Living business segment is seeking a Client Life Cycle Manager / Client Success DirectorThis is a remote role that can reside near any major airport - prefrence would be North East Sodexo’s Senior Living business segment is seeking a Client Life Cycle Manager / Client Success Director who will drive retention and enable sustainable/profitable growth by ensuring execution of ‘one plan’ for all contracts in the assigned portfolio. Reporting to the VP, Business Development, the Client Life Cycle Managers/ Client Success Director will collaborate and drive Operations to elevate partnerships with clients, facilitate development of District Managers/Client Executives from a purely execution focused mind-set to a client/consumer-centric growth mindset, and act as project managers to ensure quality and execution of ‘One Plans’ for each contract. Key responsibilities include:- Track execution of relationship management and operations activities through accounts’‘One Plans’ by ensuring completion of Transition Meetings, Annual Expectation Meetings (AEMs), Quarterly Business Reviews (QBRs), etc.- Ensure quality of relationship management activities- Counsel Operations on relationship management best practices- Provide direct relationship management support during key contract milestones- Provide direct relationship management support to distressed accountsPreferred qualifications:- Experience in leadership roles with ability to influence and effect change in a matrixed organization- Experience managing teams and multiple concurrent processes- Strong written & verbal communication skills- Experience and ability to collaborate with clients and internal teams- Sodexo experience is a plus, as is prior Healthcare industry experience- Experience and active participation in Operations and Sales Processes- Deep understanding of industry, client, and consumer pain pointsColorado Pay act: this role has a range of: 92,000 - 217,000
Sodexo is currently searching for Collection Specialists located at our Financial Service Center in Buffalo/Cheektowaga, NY. Strong candidates who are not local to our Financial Service Center will be considered to work virtually from a home office. The Collections Specialist is responsible for working closely with clients, Operations and Segment Finance on problem resolution and debt management, while ensuring customer satisfaction. The candidate will liaison with internal and external customers as required and will provide action-oriented performance analyses in an efficient and transparent manner. Reporting to the Sodexo Financial Shared Services (FSS) Credit & Collections Lead, the successful candidate will primarily reduce delinquencies by calling on delinquent accounts, monitoring accounts and reviewing assigned accounts to resolve and discrepancies using North America’s credit and collections processes, tools, standards and capabilities. Salary Range for this position is between $45-55k Primary Duties include:- Optimize diligent cash collection through efficient use of collection tools and generated worklist/account queue.- Contact clients or Accounts Payable offices regarding past due balance. Understand their situation and work to resolve delinquency.- Investigate and resolve client queries, discrepancies and disputes. - Document actions/progress within each client’s profile including appropriate coding, detailed and understandable notes, promises to pay and record required follow-up dates and actions. - Establish “Promises to Pay” and provide timely follow-up on payment commitments.- Actively prioritize and organize work to ensure Service Level Agreement (SLA) objectives are realized- Promote strong collaborative relationships between the FSS Credit & Collection Team, Operations, Segment Finance, and other stakeholders- Request write-offs, reapplications and refunds appropriately- Escalate large collection issues appropriately- Support various project leadership initiatives to improve collections, cash flow, efficiencies and/or effectiveness- Provide backup support to teammates as needed.At Sodexo, we believe every employee should have the resources to be their best. As part of our overall rewards, we offer benefits programs designed to help you maintain a healthy lifestyle including health, dental and vision insurance. We also offer other benefits like paid time off, financial and savings programs, 401k, and access to our employee assistance program and other discounts. Click here for more information about Sodexo’s Benefits.Not the job for you? At Sodexo, we offer positions that support a variety of career goals working in diverse business segments, including Corporate Headquarters, Corporate, Schools, Universities, Government and Agencies, Healthcare, Senior Living and Sports and Leisure locations across the United States. Continue your search today.Working for Sodexo:How far will your ambition, talent and dedication take you? Sodexo fosters a culture committed to the growth of individuals through continuous learning, mentoring and career growth opportunities.
Sodexo is currently looking for an experienced Registered Dietitian for a Community Outreach Dietitian to support the Population Health Management programs for a major health system in Cleveland Ohio. The Community Program Dietitian will develop, implement and manage population health and well-being programs to impact quality and health outcomes. Qualified candidates should have experience collaborating with internal and external community partners as well as experience providing group education. A background in Community Nutrition and/or Public Health along with demonstrated experience developing and successfully implementing nutrition programs is highly desired. This role reports directly to the Community Program/Wellness director for the system. Here is a look at the responsibilities for this position: - Developing, implementing, and managing population health and well-being initiatives that incorporate new and existing evidence based strategies- Working collaboratively with client and Sodexo teams in program development in addition to identifying Sodexo best practices to incorporate within the health system- Identify programming materials and staffing a "food pharmacy" for patients identified as food insecure- Identify and develop growth opportunities and strategies for expansion of the "food pharmacy" at additional locations- Working closely with culinary staff on healthy cooking demonstrations and creating programming for a teaching kitchen- Participating in community food collection programs- Supporting the USDA Kids Summer Food-service Program Is this opportunity right for you? We are looking for candidates who have: - be a Registered Dietitian eligible for licensure in OH- have excellent verbal and written communication skills with the ability to effectively communicate with stakeholders at all levels;- have the proven ability to effectively engage, motivate and influence others regarding their nutrition;- have strong presentation skills;- have demonstrated ability to manage competing priorities with the ability to adapt the changing needs of the role;- have a history of working independently with little direction;- have a commitment to continued education in the nutrition field and implementation of new and innovative ideas to implement Learn more about UH Otis Moss Jr. Health Center and UH Rainbow Center for Women and Children at https://www.uhhospitals.org/locations/uh-otis-moss-health-center?utm_campaign=UH_Otis_Moss_Jr_Health_Center_8819_Quincy_Avenue&utm_source=yext&utm_medium=locallisting&utm_content=website_url Learn more about Sodexo’s Benefits Not the job for you? At Sodexo, we offer Dietitian positions in a variety of business segments, including Schools, Universities, Health Care and Senior Living locations across the United States. Continue your search for Dietitian jobs. Working for Sodexo:Join a team of dietitians who are passionate about their profession, with patients at the heart of everything we do. As the largest private employer of dietitians, we have tremendous job opportunities for registered dietitians who are looking to get more out of their career!
Team Collaboration. Life Balance. Meaningful Work. Virtual Office Sodexo’s client value proposition is based on the conviction that quality of life contributes to the progress of individuals and the performance of organizations. Naturally, this conviction starts at home with our own employees. We strive to improve the quality of life of our employees wherever they are, whatever they do. Help us to continue to support our mission by joining our team as our next Compensation Consultant based out of our corporate headquarters OR work VIRTUALLY. The Compensation Consultant will provide consultation to our HR partners and have full scope project management responsibility for accurate and timely executive of administrative processes. In addition, this position will be responsible for participating in salary surveys, market pricing, and job analysis. This position requires a high level of attention to detail, data integrity, accuracy and a broad understanding of compensation theory, techniques and practices. The successful candidate will have the ability to develop strong partnerships with market HR and leaders within assigned areas of support in order to identify and solve compensation related issues and provide advisement and consultation. Are you the one? Our ideal candidate will have: - A Bachelor’s Degree or equivalent work experience- A Minimum 7 years of recent experience in compensation field- A Certified Compensation Professional (CCP) certification and/or Professional Human Resources (PHR) certification preferred- Experience with job evaluations, market pricing, salary surveys, and well versed in reporting and analysis- Ability to work independently, adapt to change and manage multiple priorities in a fast-paced environment- Strong project management skills with ability to quickly establish credibility- Must be highly analytical and able to translate findings into actions and deliverables- Excellent verbal, written, presentation and interpersonal skills with a capacity to communicate at all levels in the organization.Sound like the opportunity you've been waiting for? Apply TODAY! We look forward to hearing from you. At Sodexo, we believe every employee should have the resources to be their best. As part of our overall rewards, we offer benefits programs designed to help you maintain a healthy lifestyle including health, dental and vision insurance. We also offer other benefits like paid time off, financial and savings programs, 401k, and access to our employee assistance program and other discounts. Click here for more information about Sodexo’s Benefits.Not the job for you? At Sodexo, we offer positions that support a variety of career goals working in diverse business segments, including Corporate Headquarters, Corporate, Schools, Universities, Government and Agencies, Healthcare, Senior Living and Sports and Leisure locations across the United States. Continue your search today.Working for Sodexo:How far will your ambition, talent and dedication take you? Sodexo fosters a culture committed to the growth of individuals through continuous learning, mentoring and career growth opportunities
Sodexo Leisure has an exciting opening for a Conference Center Operations Manager 3 to direct our food and beverage operations at the Chase Center on the Riverfront in Wilmington, Delaware. This premier venue hosts corporate as well as social events generating significant catering and event revenue. The Convention Center is adjacent to a hotel property currently under construction which will produce additional revenue for the location. Key Responsibilities:- operational oversight of the full-service corporate conference &/or training center;- working closely with culinary & sales team;- hiring, training, and motivating a high performing team of managers, supervisors and front-line staff across various operating departments including; conference services, culinary, housekeeping, food & beverage, and catering;- attending all meetings as schedule (BEO, executive staff meetings, captains’ meetings, etc); - reviewing BEOs and work with appropriate departments to ensure quality and customer satisfaction;- acting as liaison between the sales department, culinary, janitorial services, and the client throughout execution of events;- P&L financial experience managing annual F&B budgets of at least $4M;- reporting functions including financial and operational metrics;- ensuring high guest satisfaction rating by monitoring room sets and providing excellent service during events;- experience managing Client Relations, expertise in fostering relationships with executive level; and/or- maintaining positive guest and employee relations through prompt, precise, and courteous communications.The ideal candidate will have experience in upper tier conference center management with hotel meeting/conference services management. Isn't it time YOU joined the winning team?Our more than 87,000 square feet of versatile space is perfect for hosting corporate meetings and conferences, shows and conventions, weddings and social celebrations. The Chase Center's spacious meeting rooms complete with audio-visual capabilities, a 250 fixed-seat auditorium, dedicated open exhibit space and two beautifully appointed ballrooms all complement our delicious culinary creations and impeccable service.http://www.centerontheriverfront.com/ Learn more about Sodexo’s Benefits Exceptional Venues, Unforgettable Experiences:We are proud to work with Centerplate, a Sodexo company, to bring world-class guest experiences to life at the country’s top stadiums, arenas, convention centers, conference centers, performing arts centers, zoos, aquariums, amusement parks and more. By understanding what matters most—to guests, to fans, to communities—we help make the most of every moment through a strategic approach to hospitality. We craft one-of-a-kind guest experiences that reflect purpose and place, so your presence is valued, your returns are rewarding and your community connections are authentic. Working for Sodexo:Our desire to be a leader in each of the industries where we work affords our employees the opportunity to bring on new clients in numerous areas – and continue to grow their careers in almost any direction. At Sodexo, it’s possible to have multiple careers all while working for the same company. Sodexo fosters a culture committed to the growth of individuals through continuous learning, mentoring and career growth opportunities. We offer in-house professional development programs and support our employees who want to pursue external learning opportunities – whether you want to stay on the cutting edge or learn new skills to help you advance into a new type of role.
Sodexo Health Care Services is seeking a Multi-Unit Controller for a New Sodexo Account - Penn State Hersey Medical System. The position will provide support in all financial aspects which includes: accounts payable, cash management, accounts receivable, accruals, budget, forecasting, financial reporting, trend analysis, and inventory analysis. He or she will also ensure financial compliance and make recommendations to General Manager for improvements. The ideal candidate will have a proven track record, solid financial experience and a clear working knowledge of Sodexo’s / or similar Financial platform. This position will require a flexible, systems-savvy candidate with stellar communication skills and the ability and willingness to quickly identify issues and arrive at a solution. Multi-unit, high volume, financial reporting & accounting experience are essential. The Multi-Unit Controller will have responsibility in the following areas:- Reviews financial data for accuracy prior to week-end, period-end, and year-end financial close- Responsible for all transactions for weekly, monthly, and annual close ensuring contract compliance- Manages all accounting and financial matters for all cost centers- Account reconciliations, accounts payable, billing, budget, reporting, inventory, transfers, etc.- Performs trend analysis to assist decision making- Analyzes year over year spending variances to assist with the budgeting process- Builds strong relationships with all levels of the organization to ensure operational effectiveness- Gather supporting backup for monthly client billings, generate client billings based on contractual requirements, provides support in resolving client billing issues, and manages and collects receivables- Interpret and analyze financial information, attention to detail, as well as excellent organizational skills Responsibilities include:- Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions.- Leading ongoing reviews of business processes and developing optimization strategies.- Staying up-to-date on the latest process and IT advancements to automate and modernize systems.- Conducting meetings and presentations to share ideas and findings.- Performing requirements analysis.- Documenting and communicating the results of your efforts.- Effectively communicating your insights and plans to cross-functional team members and management.- Gathering critical information from meetings with various stakeholders and producing useful reports.- Working closely with clients, technicians, and managerial staff.- Providing leadership, training, coaching, and guidance to junior staff.- Allocating resources and maintaining cost efficiency.- Ensuring solutions meet business needs and requirements.- Performing user acceptance testing.- Managing projects, developing project plans, and monitoring performance."Sodexo may require a pre-employment investigation of your criminal conviction history, educational background, past employment, and activities that may relate in any way to your potential fitness for employment. In addition, you may be required to take and pass a drug test or participate in a medical screening, such as TB or respiratory testing, depending on the position and type of unit at issue."Learn more about Sodexo’s Benefits
Sodexo Government Services has multiple exciting opportunities for a Culinary Manager for dining facilities supporting the United States Marine Corps- West in Oceanside, CA The Production Manager 3 will direct the day to day operations, recipe compliance and food production for the dining facility. Key factors for success include mentoring and developing the team as second nature, and a true spirit of progress. If you have a successful Food Service background in a high-volume, fast-paced kitchen with knowledge on cost controls, systems and culinary experience - we look forward to interviewing you. Food Production experience 3- 5 years preferred. OFFERING A $2,500 SIGN-ON BONUSThere is great satisfaction from serving those that serve, and it is core to our mission to "Improve the Quality of Daily Life for Everyone We Serve.” The successful candidate will: - have oversight of day-to-day operations; - deliver high quality food service; - achieve company and client financial targets and goals; - develop and maintain client and customer relationships; - develop strategic plans; - create a positive environment; and/or - ensure Sodexo standards are met. Is this opportunity right for you? We are looking for candidates who: - have a work history demonstrating strong employee engagement and leadership skills, as well as previous supervisory experience and the ability to work collaboratively; - have a strong background in safety and sanitation compliance; - have high volume food service experience;- have contract food service experience, preferred;- have experience managing staff in a union environment, preferred;- have food service experience in a high-end establishment, preferred;- can manage multiple priorities, demonstrate professional communication skills, and have a passion for a high level of customer service; and/or- prioritize tasks and exhibit flexibility to take on additional responsibilities as needed.Learn more about Camp Pendleton at https://www.pendleton.marines.mil/Learn more about Sodexo’s Benefits Not the job for you? We offer Food Service Management positions in a variety of business segments, including Corporate, Schools, Universities, Government and Agencies, Healthcare, Senior Living and Sports and Leisure locations across the United States. Continue your search for Food Service Management jobs. Working for Sodexo: At Sodexo, you will find the ingredients for a great career in food service management. With benefits including schedules that encourage work-life balance and continuing education opportunities, you’ll enjoy an improved quality of life that’s unique in the hospitality industry.
Join a team where patients are at the heart of everything we do! Sodexo is hiring a passionate Director of Environmental Services at Kalkaska Memorial Health Center located in northern MI in Kalkaska, MI. This community non-profit health center has ~100 beds.This position will direct all Environmental Services operations and manage a team of up to 20 employees. Key Responsibilities:- Provides a clean and safe environment for patients, visitors and staff;- Works with the Environment of Care Committee and Infection Prevention Director;- Effectively manages the Unit Operating System;- Responsible for driving client and patient satisfaction scores;- Supports a diverse and inclusive workforce.Are you the experienced Director we’re seeking? We are looking for a candidate who:- Has previous Environmental Services/Housekeeping Management experience in a hospital/healthcare environment OR the hospitality industry;- Possesses strong leadership skills with the ability to work independently to drive program compliance and reach project target dates of completion;- Has the ability to analyze data, present and effectively communicate to all levels within the organization related to training, leading hospital committees and change management;- Is proficient with MS Office including Outlook, Word, Excel.Working for Sodexo in Healthcare allows you to offer patients, healthcare professionals and caregivers around the world the best healthcare experience possible while influencing patient satisfaction, as well as cost reduction and increased productivity for our clients. Sodexo’s unique CARES culture develops a dynamic atmosphere where employees are respected, turnover is low and career growth opportunities are created from within.
You ask instead of command. You see opportunities rather than problems. Share your vision and inspire others. Sodexo is seeking a Director 1 - Environmental Services / Custodial at UF Health North which is a 92-bed hospital located in North Jacksonville, FL. The facility opened in 2017 and features all-private rooms, which studies show promote faster recovery and improve the patient experience. The patients receive comprehensive care from UF Health specialist and surgeons. The hospital provides 12 spacious labor and delivery suites and two dedicated obstetric operating rooms. Our Sodexo Healthcare Environmental Services/Housekeeping teams work to direct housekeeping operations at healthcare client locations, partnering with them to deliver innovative solutions. These teams also have responsibility for driving client satisfaction by providing stellar customer service via effective communication with all levels of hospital staff, as well as follow-through with action items that impact both client and patient satisfaction. At Sodexo Healthcare, patients are the heart of everything we do. Our ability to create a clean, healthy and comfortable environment for hospitals is key to the full patient experience.The successful candidate will:- have exceptional client service mentality and executive presence;- be responsible for driving client and patient satisfaction scores; - provide a clean and safe environment for patients, visitors and staff and works closely with the Infectious Control department; - partner with the Environment of Care Committee, Infection Prevention Director and other key members of hospital leadership;- effectively manages the Unit Operating System; and/or- support a diverse and inclusive workforce.Is this opportunity right for you? We are looking for candidates who:- are leaders who develops and motivates a team to exceed the expectations of clients and customers in service and the technical execution of a housekeeping system;- are an expert in building and maintain strong customer / client relationships; - possess strong leadership skills and can work independently to drive program compliance and reach project target dates of completion;- have 3-5 years previous custodial or housekeeping director level experience preferably in a hospital environment;- can analyze data, present and effectively communicate to all levels within the organization related to training, leading committees and change management;- have experience effectively managing projects within agreed upon timelines;- are proficient with computers and other technology;- have experience with vendor and contract management, as well as union and contract negotiations; and/or- have strong financial acumen and budget management experienceLearn more about UF Health at https://ufhealthjax.org/about/At Sodexo, we believe every employee should have the resources to be their best. As part of our overall rewards, we offer benefits programs designed to help you maintain a healthy lifestyle including health, dental and vision insurance. We also offer other benefits like paid time off, financial and savings programs, 401k, and access to our employee assistance program and other discounts. Click here for more information about Sodexo’s Benefits.Not the job for you? At Sodexo, we offer Environmental Service/Housekeeping positions in Healthcare and Senior Living locations across the United States. Continue your search for ES/Housekeeping jobs.Working for Sodexo: Sodexo fosters a culture committed to the growth of individuals through continuous learning, mentoring and career growth opportunities.
You ask instead of command. You see opportunities rather than problems. Share your vision and inspire others. Sodexo is seeking a Director of Healthcare Technology Management for PIH Health; a nonprofit healthcare system in Whittier, California (PIH serves the greater Los Angeles, Orange and San Bernardino counties). RELOCATION ASSISTANCE INCLUDED! This position is based out of the main hospital, PIH Health (548 beds) in Whittier. The ideal candidate will have a successful track record of management performance within Healthcare Technology and have a broad understanding of the many service aspects that they will encounter and resolve day to day. Sodexo’s Director of HTM professionals have:- Prior biomedical experience. Imaging experience is a plus but not required. - Experience within a hospital or healthcare setting. Candidate must be knowledgeable about regulatory compliance (CIHQ, DNV, JACHO).- Solution oriented approach, critical thinking skills and the ability to navigate and successfully resolve conflict. - Ability to provide world class service and develop unbreakable partnerships with our customers, staff, and vendors.- Superior business acumen, agility, adept at making decisions and budget management proficiency.- Experience leading high performing teams including mentoring/development of new and existing talent within the organization. - Executive presence.Learn more about Sodexo’s Benefits Learn more about this facility at https://www.pihhealth.org/ Not the job for you? At Sodexo, we have HTM positions at numerous client locations across the United States. Continue your search for HTM jobs