Sodexo at University Hospitals has a great opportunity for a Clinical Systems Engineer- Cybersecurity located in Cleveland, OH. Sodexo partnering with University Hospitals to provide comprehensive primary and community-based care – the kind of health care people need most – as well as access to the highest quality specialty care when necessary. Today, University Hospitals is one of the nation’s leading health care systems, providing patient-centered care that meets the highest standards for quality and patient safety and have received numerous awards and recognitions from some of the most prestigious institutions in the country for their leadership and exceptional patient outcomes. The System’s 1032-bed, tertiary medical center, University Hospitals Cleveland Medical Center, is an affiliate of Case Western Reserve University. Included on UH’s main campus are University Hospitals Rainbow Babies & Children’s Hospital, among the nation’s best children’s hospitals; and University Hospitals Seidman Cancer Center, part of National Cancer Institute-designated Case Comprehensive Cancer Center at Case Western Reserve University (the nation's highest designation). Typical Knowledge & Skills:- Strong Analytical Ability – aggregation of complex data sets, sorting of data into logical segments, identification of relevant data trends, summary of findings, executive-level display of data insights- Translation of Data into Strategy – ability to develop core components of a robust strategy with minimal direction, connection of data evidence & outcomes to progress towards a defined goals, adjust strategy based on data, identify opportunities for improvement or pivot- Strong Understanding of Clinical Workflows – ability to identify impact of a change on patient safety, risk, and/or delivery of patient care including the efficient use of medical technologies, common challenges and risks in the clinical environment, understanding of infection control and safety protocols in the clinical environment, some understanding of key clinical metrics.- Software and Server Management – knowledge and experience with hands-on management of highly technical and sensitive hardware and software used to support the delivery of patient care, includes the daily management of key components to ensure high uptime and availability, some experience with the triage and troubleshooting of highly technical scenarios, some ability to oversee the response to both planned and unplanned downtime of key components- Change Management – ability to engage stakeholders proactively to plan for change, ability to monitor progress and identify red-flags, ability to empathize and support stakeholder response to change, ability to promote positive outcomes and benefits of changeCore Competencies:- Resourcefulness - Manages Ambiguity - Collaborates - Drives Results - Optimizes Work ProcessesPreferred Qualifications (But, not required):- MS degree preferred- Certification in Clinical Engineering (CCE) or comparable HTM certification preferred- Cybersecurity or IT Certifications Preferred, such as: CISSP, HCISSP, CISM, CISA Is this opportunity right for you?Working in Healthcare Technology Management for Sodexo, you will partner with our Healthcare clients to manage their clinical technology needs. Together, we provide leadership and expertise for their business, patients, residents and the staff who care for them. At Sodexo, we improve the Quality of Life of all those we serve. If you share these values, apply today! Learn more about Sodexo’s Benefits Employees who work in Healthcare and Seniors are required to be fully vaccinated against COVID-19 as a term and condition of employment at Sodexo, absent a legally required exception, and are required to report their vaccination status and upload proof of vaccination via an online portal. Not the job for you? At Sodexo, we have HTM positions at numerous client locations across the United States. Continue your search for HTM jobs
Sodexo’s Senior Services business segment is seeking a Client Life Cycle Manager, who will drive retention and enable sustainable/profitable growth by ensuring execution of ‘one plan’ for all contracts in the assigned portfolio. Reporting to the VP, Client Life Cycle Management, the Client Life Cycle Managers will collaborate and drive Operations to elevate partnerships with clients, facilitate development of District Managers/Client Executives from a purely execution focused mind-set to a client/consumer-centric growth mindset, and act as project managers to ensure quality and execution of ‘One Plans’ for each contract. This person will be actively working within our Seniors Services accounts throughout the East coast as well as the Northeast. Ideally, we'd like the selected candidate to reside in the DC, Philadelphia, NYC, Boston areas. This is a travelling position, with up to 60% travel. This is a virtual position with an estimated salary of $120,000 - $125,000, plus bonus, car allowance, great benefits, 401k, 3 weeks paid vacation, and more! Key responsibilities include:- Track execution of relationship management and operations activities through accounts’‘One Plans’ by ensuring completion of Transition Meetings, Annual Expectation Meetings (AEMs), Quarterly Business Reviews (QBRs), etc.- Ensure quality of relationship management activities- Counsel Operations on relationship management best practices- Provide direct relationship management support during key contract milestones- Provide direct relationship management support to distressed accountsPreferred qualifications:- Experience in leadership roles with ability to influence and effect change in a matrixed organization- Experience managing teams and multiple concurrent processes- Strong written & verbal communication skills- Experience and ability to collaborate with clients and internal teams- Sodexo experience is a plus, as is prior Healthcare industry experience- Experience and active participation in Operations and Sales Processes- Deep understanding of industry, client, and consumer pain points
You want high visibility, challenging opportunities and a rewarding environment.Sodexo has an exciting opportunity for a Cloud Security Architect to join our growing team. Be part of a transformational experience as we meet the challenges of today’s business landscape and lay the foundation for future growth. This is a remote opportunity, and the ideal candidate may reside anywhere in the US. ln the context of Sodexo’s global digital transformation and within the North America information security team, you are able to analyze and understand security challenges in the Cloud. You can devise a relevant approach to maintain and keep secure our Azure ecosystem, and you can also issue security requirements for IT projects, especially those aimed to create Digital Service Data/AI Platform. The mission of the Architect is to:- Define technical and functional security pre-requisites in main cloud projects, in line with IT and information security strategies, notably regarding digital identities, cloud integration and data technical platform- Review Azure Cloud services and propose security requirements in line with the Sodexo IS&T Security Framework- Contribute to the definition, drafting and roll-out of security policies, directives, and guidelines- Manage cloud security projects (identification and formalization of requirements, testing and selection of solutions, contract negotiation, implementation)- Support entities in deploying security solutions taking into account business requirements (internal business owners, clients, BU CIOs, internal control, internal audit, external auditors, …)- Provide assistance to regions and BU's to migrate and/or deploy workloads in Sodexo public cloud- Assess security risks and define appropriate security measures and processes in main business projects to protect data and systems prior go-live and roll-out- Analyze business and IT requests impacting information and systems security in the Sodexo public cloud, and propose mitigating measuresThe successful candidate will possess the following: - BS in Computer Science or Information Security, MS in Computer Science or Information Security is preferred.- 5 to 8+ years of experience in Information Security (consulting, audit, architecture)- At least 3 years of experience with public cloud (Azure preferred)- Strong technical background (network, system, database, application)- Experience and knowledge in risk assessment methodologies (ISO27005, eBIOS, etc.)- Cloud certifications/trainings are preferred (e.g. MS AZ-500, AZ-30x, SANS SEC545)- Information Security Certification is a plus: ISO 27001, CISSP or CISM or other equivalent- Strong interpersonal and communication skills, ability to convince, and interact with people at all levels of the IS&T organization- Excellent organization and writing skills At Sodexo, we believe every employee should have the resources to be their best. As part of our overall rewards, we offer benefits programs designed to help you maintain a healthy lifestyle including health, dental and vision insurance. We also offer other benefits like paid time off, financial and savings programs, 401k, and access to our employee assistance program and other discounts. Click here for more information about Sodexo’s Benefits. Not the job for you? At Sodexo, we offer positions that support a variety of career goals working in diverse business segments, including Corporate Headquarters, Corporate, Schools, Universities, Government and Agencies, Healthcare, Senior Living and Sports and Leisure locations across the United States. Continue your search today.Working for Sodexo:How far will your ambition, talent and dedication take you? Sodexo fosters a culture committed to the growth of individuals through continuous learning, mentoring and career growth opportunities. Compensation range $100,000-$120,000 + annual incentive program depending on experience and geography.
Sodexo is currently searching for a Commercial Collection Specialist to join our Centralized Credit & Collections team which supports Sodexo's North American business segments providing oversight and management of Sodexo North America's $8B+ AR Turnover and 10,000+ unique clients. The successful candidate will work a hybrid work schedule. The Commerical Collections Specialist is responsible for working closely with clients, Operations and Segment Finance on problem resolution and debt management, while ensuring customer satisfaction. Reporting to the Sodexo Financial Shared Services (FSS) Credit & Collections Lead, the successful candidate will primarily reduce delinquencies by calling on delinquent accounts, monitoring accounts and reviewing assigned accounts to resolve and discrepancies using North America’s credit and collections processes, tools, standards and capabilities. The candidate will liaison with internal and external customers as required and will provide action-oriented performance analyses in an efficient and transparent manner. The successful candidate will:- Optimize diligent cash collection through efficient use of collection tools and generated worklist/account queue.- Contact clients or Accounts Payable offices regarding past due balance. Understand their situation and work to resolve delinquency.- Investigate and resolve client queries, discrepancies and disputes. - Document actions/progress within each client’s profile including appropriate coding, detailed and understandable notes, promises to pay and record required follow-up dates and actions. - Establish “Promises to Pay” and provide timely follow-up on payment commitments.- Actively prioritize and organize work to ensure Service Level Agreement (SLA) objectives are realized- Promote strong collaborative relationships between the FSS Credit & Collection Team, Operations, Segment Finance, and other stakeholders- Request write-offs, reapplications and refunds appropriately- Escalate large collection issues appropriately- Support various project leadership initiatives to improve collections, cash flow, efficiencies and/or effectiveness- Provide backup support to teammates as needed.Is this opportunity right for you? We are looking for candidates who are/have: - Associates degree or equivalent experience in Accounts Receivables/CollectionsAt Sodexo, we believe every employee should have the resources to be their best. As part of our overall rewards, we offer benefits programs designed to help you maintain a healthy lifestyle including health, dental and vision insurance. We also offer other benefits like paid time off, financial and savings programs, 401k, and access to our employee assistance program and other discounts. Click here for more information about Sodexo’s Benefits. Not the job for you? At Sodexo, we offer positions that support a variety of career goals working in diverse business segments, including Corporate Headquarters, Corporate, Schools, Universities, Government and Agencies, Healthcare, Senior Living and Sports and Leisure locations across the United States. Continue your search today.Working for Sodexo:How far will your ambition, talent and dedication take you? Sodexo fosters a culture committed to the growth of individuals through continuous learning, mentoring and career growth opportunities. #LI-Hybrid
Success is yours when you collaborate and work hard in our team-based culture. Sodexo is seeking a Concessions Manager - Sports & Leisure for University of Nevada - Reno located in Reno, NV. Sodexo provides Sports & Leisure services for the athletic department, and this position will oversee daily operations for the football stadium as well as a large arena/convocation facility.The successful candidate will:- have oversight of day-to-day operations;- deliver high quality food service;- achieve company and client financial targets and goals; - develop and maintain client and customer relationships;- develop strategic plans;- create a positive environment;and/or- ensure Sodexo standards are met.Is this opportunity right for you? We are looking for candidates who: - have a work history demonstrating strong employee engagement leadership skills, as well as previous supervisory experience and the ability to work collaboratively; - have culinary production experience and a strong background in safety and sanitation compliance; - can manage multiple priorities, demonstrate professional communication skills, and a passion for a high level of customer service; - prioritize tasks and exhibit flexibility to take on additional responsibilities as needed; and/or- demonstrate working knowledge of Sodexo Food Management System (FMS) The Market Connection (TMC) and is proficient in computer skills and report management experience. This does not apply to external candidates. Learn more about University of Nevada - Reno at https://nevadawolfpack.com/Learn more about Sodexo’s Benefits Not the job for you? We offer Food Service Management positions in a variety of business segments, including Corporate, Schools, Universities, Government and Agencies, Healthcare, Senior Living and Sports and Leisure locations across the United States. Continue your search for Food Service Management jobs.Working for Sodexo:At Sodexo, you will find the ingredients for a great career in food service management. With benefits including schedules that encourage work-life balance and continuing education opportunities, you’ll enjoy an improved quality of life that’s unique in the hospitality industry.
Fast-Paced. Never Boring. You thrive on the variety that each day brings. Sodexo is seeking a Concessions Manager for Oklahoma State University - Sports & Leisure located in Stillwater, OK. Students from across the U.S. and more than 100 countries converge on this campus creating a vibrant and inclusive culture. With a student-to-faculty ratio of 20:1, we will help you prepare for the future by providing the academic support you need. Relocation is Available! The successful candidate will:- have oversight of day-to-day operations;- deliver high quality food service;- achieve company and client financial targets and goals; - develop and maintain client and customer relationships;- develop strategic plans;- create a positive environment;and/or- ensure Sodexo standards are met.Is this opportunity right for you? We are looking for candidates who: - have a work history demonstrating strong employee engagement leadership skills, as well as previous supervisory experience and the ability to work collaboratively; - have culinary production experience and a strong background in safety and sanitation compliance; - can manage multiple priorities, demonstrate professional communication skills, and a passion for a high level of customer service; - prioritize tasks and exhibit flexibility to take on additional responsibilities as needed; and/or- demonstrate working knowledge of Sodexo Food Management System (FMS) The Market Connection (TMC) and is proficient in computer skills and report management experience. This does not apply to external candidates. Learn more about OSU by clicking hereLearn more about Sodexo’s Benefits Not the job for you? We offer Food Service Management positions in a variety of business segments, including Corporate, Schools, Universities, Government and Agencies, Healthcare, Senior Living and Sports and Leisure locations across the United States. Continue your search for Food Service Management jobs.Working for Sodexo:At Sodexo, you will find the ingredients for a great career in food service management. With benefits including schedules that encourage work-life balance and continuing education opportunities, you’ll enjoy an improved quality of life that’s unique in the hospitality industry.
Managing a team is your super power. Bring your talent to a new role at Sodexo.Relocation is available! Sodexo has an opening for a Concessions Manager 2 at University of Vermont (UVM) in Burlington, VT. University of Vermont is a up and coming premier Division I school and the concession business is poised to step-up to the next-level. The Concessions manager will be responsible for the the concessions operation of sports stadiums on campus, including soccer, basketball and hockey. The candidate will work alongside the staff during events to ensure a successful shift and will work to keep all venues fully stocked. Ideal candidate will have:- Prior experience with campus/university athletic concessions operations;- Outstanding customer service skills to insure highest quality of service to campus community; provide training and direction to achieve service excellence;- Excellent fiscal management experience to write budgets, control expenditures and meet targets;- Marketing experience to creatively identify sales opportunities and grow business to meet goals;- Strong supervisory/leadership experience to provide direction and vision for a diverse team of managers, supervisors and hourly employees;- Demonstrated critical thinking and strategic planning skills for the operation, to achieve both client and company objectives;- Experience establishing operational standards, and working with staff to adhere to standards;- Experience analyzing the business, determining new products and services, working through design and successful implementationLearn more about Sodexo’s Benefits Not the job for you? We offer Food Service Management and Retail Management positions in a variety of business segments, including Corporate, Schools, Universities, Energy and Resources, Government and Agencies, Healthcare, Senior Living and Sports and Leisure locations across the United States. Continue your search for Food Service Management jobs.Working for Sodexo:At Sodexo, you will find the ingredients for a great career in food service management specializing in Retail Management. With benefits including schedules that encourage work-life balance and continuing education opportunities, you’ll enjoy an improved quality of life that’s unique in the hospitality industry.
From cafes to micro markets to catering and restaurants, your future is in your hands. Sodexo is seeking a Concessions Manager for Arizona State Athletics located in Tempe, AZ. Arizona State Athletics seeks to be a comprehensive perennial top ten NCAA Division I athletics program that empowers Sun Devils to maximize human potential and make a positive impact on our university, community, and the world.The successful candidate will:- have oversight of day-to-day operations;- deliver high quality food service;- achieve company and client financial targets and goals; - develop and maintain client and customer relationships;- develop strategic plans;- create a positive environment;and/or- ensure Sodexo standards are met.Is this opportunity right for you? We are looking for candidates who: - have a work history demonstrating strong employee engagement leadership skills, as well as previous supervisory experience and the ability to work collaboratively; - have culinary production experience and a strong background in safety and sanitation compliance; - can manage multiple priorities, demonstrate professional communication skills, and a passion for a high level of customer service; - prioritize tasks and exhibit flexibility to take on additional responsibilities as needed; and/or- demonstrate working knowledge of Sodexo Food Management System (FMS) The Market Connection (TMC) and is proficient in computer skills and report management experience. This does not apply to external candidates. Learn more about Arizona State Athletics by Clicking Here!Learn more about Sodexo’s Benefits Not the job for you? We offer Food Service Management positions in a variety of business segments, including Corporate, Schools, Universities, Government and Agencies, Healthcare, Senior Living and Sports and Leisure locations across the United States. Continue your search for Food Service Management jobs.Working for Sodexo:At Sodexo, you will find the ingredients for a great career in food service management. With benefits including schedules that encourage work-life balance and continuing education opportunities, you’ll enjoy an improved quality of life that’s unique in the hospitality industry.
Use your passion for service to create a positive impact and make a difference in the communities we serve! SodexoMAGIC is a joint Sodexo/ Magic Johnson venture and we are thrilled to be celebrating our 10-year anniversary together this year! SodexoMAGIC promises to empower the communities we serve by offering best-in-class food & facilities management solutions, which create a positive impact and make a difference in the lives of our clients and customers. SodexoMAGIC offers our dedicated service via the following Sodexo segments: Corporate Services, Hospitals, K-12 Schools, Universities. Sodexo Magic is looking for a Conference Services Manager to join our team at one of our high profile account in Boston MA!. The Conference ServicesManager will direct the day to day operations of the Conference Services & Catering Department. Will manage the Catering or Conference client relationship daily while ensuring customer satisfaction and good public relations. Manages through managers and is accountable for all facets of the Catering and Conference operations. Contributes to account revenue and operating profit contribution through the implementation of services and creation of opportunities for growth. Other duties include but not limited to: - Coordinates all bookings of conference space and ensures end to end guest experience - Liaise with the Client's Administrative staff & Third-party tenants to ensure all day to day catering needs are met- Facilitates the sales process for all conferences and caterings before transitioning to operational managers for execution including defining objectives, timetables, floor plans, banquet event orders, contracts and budget to support client and Sodexo strategic plan. - Ensures the Sodexo Conference & Catering Service team consistently delivers a high level of service.- Continuously meet and/or exceed client expectations.- Partner with General Manager to develop and implement operational policies and procedures and train staff.- Work with Executive Chef to create custom menus fitting the needs and budget of clients, while maintaining proper budgeted margins- Maintain and update core and seasonal catering menus working with General Manager and Executive Chef This position offers a traditional Business and Industry, predominantly Monday through Friday, schedule. Accrue 3 weeks of paid vacation per year (first year pro-rated based on date of hire). Medical Benefits beginning date of hire, and 401K with company match eligible. Sound like the opportunity you've been searching for? Apply today to grow with Sodexo, a world leader in Quality of Life Services! The SodexoMAGIC partnership represents the union of two global brands that operate at peak performance. Sodexo, a long-standing leader in “quality of life solutions” around the globe, and Magic Johnson Enterprises, the brainchild of NBA all-star Earvin Magic Johnson, who literally took the game to new heights. To learn more about SodexoMAGIC and read a message from Earvin “Magic” Johnson himself click here.#sdxmagic
We are the Communities we serve! This account is part of the SodexoMAGIC portfolio of business. Use your passion for service to create a positive impact and make a difference in the communities we serve! SodexoMAGIC is a joint Sodexo/ Magic Johnson venture and we are thrilled to be celebrating our 10-year anniversary together this year! SodexoMAGIC promises to empower the communities we serve by offering best-in-class food & facilities management solutions, which create a positive impact and make a difference in the lives of our clients and customers. SodexoMAGIC offers our dedicated service via the following Sodexo segments: Corporate Services, Hospitals, K-12 Schools, Universities. Sodexo Corporate Services is looking for a Conference Services Manager/Concierge to join our team at a large bank in New York, NY. Sodexo services the cafe, catering, executive dining room and conference center in a unionized environment. This location has a building population of 3,200 people. As the Conference Services Manager/Concierge, you will assist our clientele via face-to-face interaction, email and phone providing prompt, courteous and customer-oriented services to staff and visitors. This position will operate a reception desk, conference room booking and entering catering orders. Duties include: managing a team of 12 employees, booking rooms/events, entering data for catering orders, and meeting with clients. Beyond filling catering requests, our on-site concierge can call a cab, facilitate dry cleaning, make hotel and restaurant reservations and so much more. Imagine the convenience and sense of relief that a trusted resource intimately familiar with the city can offer! Our concierge is “in the know” and can recommend what to do or where to go, procure tickets to local events, answer questions pertaining to travel around town and enhance productivity of the unit operations. Key Responsibilities: - Assist our clientele via face-to-face interaction, email and phone providing prompt, courteous and customer-oriented services to staff and visitors- Assist in booking rooms/events, entering data for catering orders, and meeting with clients; and- Help clients in day to day conciege functions such as ordering ground transportation, facilitating dry cleaning, and making hotel and restaurant reservationsIs this opportunity right for you? We are looking for candidates who: - Have excellent customer service skills- Have experience in conference/event planning (culinary/catering experience a plus but not required); and- Are dependable and reliable. This position offers a traditional Business and Industry, predominantly Monday through Friday, schedule. Sound like the opportunity you've been searching for? Apply today to grow with Sodexo, a world leader in Quality of Life Services! The SodexoMAGIC partnership represents the union of two global brands that operate at peak performance. Sodexo, a long-standing leader in “quality of life solutions” around the globe, and Magic Johnson Enterprises, the brainchild of NBA all-star Earvin Magic Johnson, who literally took the game to new heights. To learn more about SodexoMAGIC and read a message from Earvin “Magic” Johnson himself click here.
