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Sodexo is seeking a Patient Dining Dietitian/Manager for Brigham & Women's Hospital located in Boston, MA. In this role you will report to the Food GM and and oversees 4 patient kitchens and a call center. The Food Operations Manager serves as the liaison between Food Services, Nutrition and Nursing departments, and collaborates with the Executive Chef on designing patient menus and programs nutritional info into our meal-ordering software. The Operations Manager will also oversee the dietetic interns. Brigham and Women’s Hospital, an 850 bed teaching hospital of Harvard Medical School is a world-class academic medical center. Located in the Longwood Medical area, BWH is on public transportation and offers shuttles to nearby subway lines. Paid parking onsite is included with this role. Registered Dietitians are encouraged to apply. The successful candidate will:- coordinate all required tasks, and managing scheduling through frontline staff- deliver high quality food services including retail, patient meal management, and catering- achieve company and client financial targets and goals- ensure compliance with HACCP, regulatory and Sodexo standards- have daily interaction with fellow managers and clinical team to ensure patient satisfactionIs this opportunity right for you? We are looking for candidates who: - have a Bachelor's degree in Nutrition and/or an R.D.- have a work history demonstrating strong employee engagement and supervisory experience- bring culinary production experience (healthcare experience a +)- can manage multiple priorities while maintaining a high level of customer service- demonstrate working knowledge of Sodexo Food Management System (FMS) The Market Connection (TMC), Sodexo Menu Graphics (SMG), Catetrax and is proficient in computer skills and report management experience. This section does not apply to external candidates. Learn more about Brigham & Women's Hospital here: https://www.brighamandwomens.org Sodexo offers a full array of benefits including paid time off, holidays, medical, dental, vision, 401K and access to ongoing training and development programs, tuition reimbursement, plus health and wellness programs. Not the job for you? We offer Food Service Management positions in a variety of business segments, including Corporate, Schools, Campus, Government and Agencies, Health Care, Senior Living and Sports and Leisure locations across the United States. Continue your search for Food Service Management jobs. Working for Sodexo:At Sodexo, you will find the ingredients for a great career in food service management. With benefits including schedules that encourage work-life balance and continuing education opportunities, you’ll enjoy an improved quality of life that’s unique in the hospitality industry.
Sodexo is seeking a Patient Services Manager 2 for located in Brockton, MA. In this role you report to the Food GM and will lead a team to maintain a high quality tray line for approximately 200 ppl per day. The hours are approximately 8:00 am-5:00 pm, and include one evening shift per week (11am-8pm) and coverage every 3rd weekend. Good Samaritan Medical Center is an acute-care, 224-bed Catholic hospital providing comprehensive inpatient, outpatient, and Level III Trauma emergency services to Brockton and 22 neighboring communities. The hospital offers Centers of Excellence care in orthopedics, oncology, and cardiology, specialized care in surgery, family-centered obstetrics with Level II special care nursery, and advanced diagnostic imaging.The successful candidate will: - work with hourly associates to to exceed patient satisfaction- oversee the patient dining program and daily meal rounding inclusive of service recovery- collaborate with clinical, food service and interdisciplinary teams to enhance the patient experience- perform tray assessments to ensure food quality, presentation and tray accuracyIs this opportunity right for you? We are looking for candidates who have:- passion for our patients and customers to ensure our Sodexo CARES (Compassion, Accountability, Respect, Enthusiasm and Service) behaviors are followed daily- knowledge of nutrition and specialized diets- experience in a food production setting, healthcare environment would be a plus Learn more about Good Samaritan Medical Center here: https://www.goodsamaritanmedical.org/about-us Sodexo offers a full array of benefits including paid time off, holidays, medical, dental, vision, 401K and access to ongoing training and development programs, tuition reimbursement, plus health and wellness programs. Not the job for you? We offer Food Service Management and Patient Services positions in a variety of business segments, including Corporate, Schools, Universities, Government and Agencies, Healthcare, Senior Living and Sports and Leisure locations across the United States. Continue your search for Food Service Management jobs.Working for Sodexo:At Sodexo, you will find the ingredients for a great career in food service management specializing in Patient Services. With benefits including schedules that encourage work-life balance and continuing education opportunities, you’ll enjoy an improved quality of life that’s unique in the hospitality industry.
Sodexo is seeking a Patient Experience Manager at Our Lady of the Lake Regional Medical Center located in Baton Rouge, LA. This strategic food service leader will direct and manage the patient feeding operations at this hospital with an average census of 400 patients. This Patient Experience Manager will lead, mentor and develop a team of frontline staff and supervisors in a kitchen environment. The salary range is competitive and based on experience with a rich benefits package that kicks in day 1. The successful candidate will: - lead the daily operations of patient room service dining program- manage, schedule and train frontline team and supervisors- coordinate department safety and sanitation- ensure operating standards meet and exceed benchmarks- engage with employees and promote an inclusive culture We are looking for candidates who have:- management experience in the food service industry - experience leading a team in a kitchen environment and enforcing safety & sanitation protocols - natural ability to lead and build teams and foster engagement - a background as a Registered Dietitian (RD), Dietetic Technician, and/or Certified Dietary Manager is a plus, but not required Learn more about Our Lady of the Lake Hospital, https://ololrmc.com/ The successful candidate will:- evaluate and develop service levels for the overall Patient Services Program targeted to exceed patient and customer satisfaction;- oversee Sodexo’s Patient Dining Program and daily meal rounding inclusive of service recovery;- collaborate with clinical, food service and interdisciplinary teams to enhance the patient experience;- perform tray assessments to ensure food quality and presentation and tray accuracy;- exceed Sodexo standards for Gold Checks and achieve successful regulatory inspections and audits; and/or- perform management functions that include direct supervision of hourly associates including employee development.Is this opportunity right for you? We are looking for candidates who have:- excellent leadership and communication skills with the ability to maintain the highest of standards and implement company policies;- passion for our patients and customers to ensure our Sodexo CARES (Compassion, Accountability, Respect, Enthusiasm and Service) behaviors are followed daily;- knowledge of nutrition and specialized diets;- experience with oversight of diet offices; and/or- strong management skills, preferably in health careSodexo offers a full array of benefits including paid time off, holidays, medical, dental, vision, 401K and access to ongoing training and development programs, tuition reimbursement, plus health and wellness programs. Not the job for you?We offer Food Service Management and Patient Services positions in a variety of business segments, including Corporate, Schools, Campus, Government and Agencies, Healthcare, Senior Living and Sports and Leisure locations across the United States. Continue your search for Food Service Management jobs.Working for Sodexo:At Sodexo, you will find the ingredients for a great career in food service management specializing in Patient Services. With benefits including schedules that encourage work-life balance and continuing education opportunities, you’ll enjoy an improved quality of life that’s unique in the hospitality industry.
A passion for helping people and attention to detail are the hallmarks of your success. Join a team where your leadership can make a difference. Sodexo is seeking a dynamic Patient Experience Manager 1 for MedStar Georgetown University Hospital located in Washington, DC.MedStar Georgetown was the first hospital in Washington, D.C., to receive Magnet® recognition for demonstrating excellence in nursing care. Since then, we have been re-designated three times given our outstanding commitment and dedication to our patients from our world-class nursing staff. The Patient Experience Manager will provide behavioral training and skills development to department and hospital teams. Overall, will be responsible for strategic analysis of trends and metrics involved in patient feedback to create action and communication surrounding solutions. Patient Experience Manager will have positional line of authority with hourly associates (team of 10). The position will have the responsibly for in the moment coaching and counseling, associate training and development, and ensure associates are delivering on the patient dinning experience. This represents a unique opportunity for someone who is hands on in driving results to join a growing health care organization. In this role, you will direct and participate in all of the daily food operations for their patient meal services which is currently utilizing “Expressly For You,” a room service meal program (EFY). All candidates need to have previous leadership experience, Hospitality, and Server experience. Successful candidates will have a proven track record in exceeding customer expectations and have demonstrated excellent communication skills. The ability to interact and lead a diverse work force is required. Proficiency in Microsoft Office is essential. Responsibilities will also include:- Rounding with existing patients, families, and Nursing personnel - Collaboration with hospital clinical and administrative leadership- Collecting, organizing, and trending data- Communicating findings with both Nutrition Services and interdisciplinary teams- Networking with other hospitals to identify best practices- Some oversight of the Diet Office and supervision of Diet Office hourly staff & patient services hourly staff- Daily patient meal rounding utilizing Service Depot, interacting with patients and nursing staff- Identifying and implementing process improvement initiatives to increase patient satisfaction- Ensuring food safety and sanitation compliance- Oversee patient tray line to ensure meal accuracy Reporting to the General Manager, the ideal candidate will: - Work closely with the Clinical Nutrition- Act as the liaison between the dietitians, nurse managers- Work with the other Sodexo Managers with the goal of enhancing the patient experience and dinning experience- Regularly analyze patient satisfaction data and implement additional measurements and action plans in these areas to achieve optimal unit performance- Demonstrate excellent communication and customer service skills Learn more about MedStar Georgetown University Hospital Here Is this opportunity right for you? We are looking for candidates who have:- excellent leadership and communication skills with the ability to maintain the highest of standards and implement company policies;- passion for our patients and customers to ensure our Sodexo CARES (Compassion, Accountability, Respect, Enthusiasm and Service) behaviors are followed daily;- knowledge of nutrition and specialized diets;- experience with oversight of diet offices; and/or- strong management skills, preferably in health careSodexo offers a full array of benefits including paid time off, holidays, medical, dental, vision, 401K and access to ongoing training and development programs, tuition reimbursement, plus health and wellness programs.Not the job for you?We offer Food Service Management and Patient Services positions in a variety of business segments, including Corporate, Schools, Universities, Government and Agencies, Healthcare, Senior Living and Sports and Leisure locations across the United States. Continue your search for Food Service Management jobs.Working for Sodexo:At Sodexo, you will find the ingredients for a great career in food service management specializing in Patient Services. With benefits including schedules that encourage work-life balance and continuing education opportunities, you’ll enjoy an improved quality of life that’s unique in the hospitality industry. Employees who work in Healthcare and Seniors are required to be fully vaccinated against COVID-19 as a term and condition of employment, absent a legally required exception, and are required to report their vaccination
Are you looking to grow your career with a stable organization that offers career advancement, competitive retirement plans, and a schedule that offers work-life balance? **Sign on bonus of $2,500 is available** Sodexo is seeking a Patient Experience Manager 2 for Tallahassee Memorial Healthcare located in Tallahassee, Florida. Tallahassee Memorial Healthcare is a 789-bed hospital and has been recognized by U.S. News and World Report as one the best regional hospitals in Florida.This position will focus on patient visitation, service recovery, tracking patient satisfaction metrics. The Patient Experience Manager will direct all patient services feeding operations and will be responsible for overseeing all aspects of the patient meal program to ensure compliance and improve the overall patient experience. This position will also supervise the patient Hostess team. We are seeking a charismatic, data analytic driven and organized manager to support a team of 30 frontline staff and ensure client and patient needs are satisfied. ***The preferred candidate should have experience training staff and possess excellent customer service skills and interperson skills with patients and clients. *** Learn more about Tallahassee Memorial Healthcare at Tallahassee Memorial HealthCare (tmh.org) The successful candidate will:- evaluate and develop service levels for the overall Patient Services Program targeted to exceed patient and customer satisfaction;- oversee Sodexo’s Patient Dining Program and daily meal rounding inclusive of service recovery;- collaborate with clinical, food service and interdisciplinary teams to enhance the patient experience;- perform tray assessments to ensure food quality and presentation and tray accuracy;- exceed Sodexo standards for Gold Checks and achieve successful regulatory inspections and audits; and/or- perform management functions that include direct supervision of hourly associates including employee development.Is this opportunity right for you? We are looking for candidates who have:- excellent leadership and communication skills with the ability to maintain the highest of standards and implement company policies;- passion for our patients and customers to ensure our Sodexo CARES (Compassion, Accountability, Respect, Enthusiasm and Service) behaviors are followed daily; - knowledge of nutrition and specialized diets;- experience with oversight of diet offices; and/or- strong management skills, preferably in health careSodexo offers a full array of benefits including paid time off, holidays, medical, dental, vision, 401K and access to ongoing training and development programs, tuition reimbursement, plus health and wellness programs. Not the job for you? We offer Food Service Management and Patient Services positions in a variety of business segments, including Corporate, Schools, Campus, Government and Agencies, Healthcare, Senior Living and Sports and Leisure locations across the United States. Continue your search for Food Service Management jobs.Working for Sodexo:At Sodexo, you will find the ingredients for a great career in food service management specializing in Patient Services. With benefits including schedules that encourage work-life balance and continuing education opportunities, you’ll enjoy an improved quality of life that’s unique in the hospitality industry.
You are a customer service enthusiast. Knowing you’ve achieved great customer/patient-satisfaction means everything to you. It does for us, too! Sodexo is seeking a Patient Services Manager 1 at HCA Pearland, a 49-bed acute care hospital located in Pearland, TX. As the Patient Services Manager, you will be responsible for managing the "Expressly For You" patient dining program prioritizing patient satisfaction. The successful candidate will ensure food quality, daily patient meal rounds, and demonstrate professional communication skills with a passion for creating a positive customer experience. If you are an experienced food service manager with proven leadership skills, you're encouraged to apply! Hospital Corporation of America (HCA), the largest for-profit healthcare provider in the US, offers a unique career opportunity for you to partner within and join our growing nationwide HCA portfolio of business. We are looking for individuals with the ability to manage labor efficiently and a proven track record of driving patient satisfaction The successful candidate will:- evaluate and develop service levels for the overall Patient Services Program targeted to exceed patient and customer satisfaction;- oversee Sodexo’s Patient Dining Program and daily meal rounding inclusive of service recovery;- perform tray assessments to ensure food quality and presentation and tray accuracy;- exceed Sodexo standards for Gold Checks and achieve successful regulatory inspections and audits.- strong management skills, preferably in healthcare.We are looking for candidates who have: - has a work history demonstrating strong leadership skills, as well as previous supervisory experience and the ability to work collaboratively;- has the ability to manage multiple priorities, demonstrate professional communication skills, and a passion for a high level of customer service;- can demonstrate working knowledge of Sodexo Food Management Systems (FMS) and Market Connections (MSC), and is proficient in computer skills and report management experience. Sodexo offers a full array of benefits including paid time off, holidays, medical, dental, vision, 401K and access to ongoing training and development programs, tuition reimbursement, plus health and wellness programs. Not the job for you? At Sodexo, we offer Culinary positions in a variety of business segments, including Corporate, Schools, Campus, Government and Agencies, Healthcare, Senior Living and Sports and Leisure locations across the United States.
Join a team that embraces your love for working with people, mentoring them as they achieve personal and professional goals! Sodexo is seeking a Patient Services Manager for Cincinnati Children's Hospital, located in Cincinnati Ohio. Cincinnati Children's is a large children's hospital with 500+ beds and more than 13,000 employees. The Patient Services Managers will be responsible for overseeing all aspects of the patient meal program to ensure compliance and improve the patient experience. We are looking for a charismatic and organized individuals to grow and enhance the patient services department. The successful candidate will:- have oversight of day-to-day patient services operations;- successfully coordinate all required tasks through subordinate supervisors and frontline staff;- deliver high quality food services in patient meal management operations- achieve company and client financial targets and goals; - develop and maintain client and customer relationships - develop strategic plans- ensure HACCP, regulatory and standards compliance;- have daily interaction with patients, their families and clinical team to ensure patient satisfaction;- create a positive environment;- ensure Sodexo standards are met. Is this opportunity right for you? We are looking for candidates who: - have a work history demonstrating strong employee engagement leadership skills, as well as previous supervisory experience and the ability to work collaboratively; - have culinary production experience and a strong background in safety and sanitation compliance; - can manage multiple priorities, demonstrate professional communication skills, and a passion for a high level of customer service; - are enthusiastic and confident;- ability to drive employee success to enhance the value of the food and nutrition team; I- prioritize tasks and exhibit flexibility to take on additional responsibilities as neededSodexo offers a full array of benefits including paid time off, holidays, medical, dental, vision, 401K and access to ongoing training and development programs, tuition reimbursement, plus health and wellness programs. Employees who work in Healthcare are required to be fully vaccinated against COVID-19 as a term and condition of employment, absent a legally required exception, and are required to report their vaccination status as required by applicable law and/or client requirements.
A passion for helping people and attention to detail are the hallmarks of your success. Join a team where your leadership can make a difference. Sodexo is seeking a dynamic Patient Services Manager 1 to join our food services team at Jersey City Medical Center in Jersey City, New Jersey. This is an opportunity to excel in a highly visible role. Jersey City Medical Center is located on a 15‐acre campus overlooking the New York Harbor and Liberty State Park. The hospital serves as a regional referral and teaching hospital providing the highest level of care for women and infants, and trauma and cardiac patients. The Patient Services Manager will be responsible for overseeing all aspects of the patient meal program to ensure compliance and improve the overall patient experience. The schedule for this position will be flexible with a rotating manager weekend schedule. We are looking for a charismatic and organized individual to support a team of 70 frontline associates. If you have patient services or contract foodservice management experience in a healthcare environment- you are encouraged to apply now! The successful candidate will:- evaluate and develop service levels for the overall Patient Services Program targeted to exceed patient and customer satisfaction;- oversee Sodexo’s Patient Dining Program and daily meal rounding inclusive of service recovery;- collaborate with clinical, food service and interdisciplinary teams to enhance the patient experience;- perform tray assessments to ensure food quality and presentation and tray accuracy;- exceed Sodexo standards for Gold Checks and achieve successful regulatory inspections and audits; and/or- perform management functions that include direct supervision of hourly associates including employee development.Is this opportunity right for you? We are looking for candidates who have:- excellent leadership and communication skills with the ability to maintain the highest of standards and implement company policies;- passion for our patients and customers to ensure our Sodexo CARES (Compassion, Accountability, Respect, Enthusiasm and Service) behaviors are followed daily;- knowledge of nutrition and specialized diets;- experience with oversight of diet offices; and/or- strong management skills, preferably in health careSodexo offers a full array of benefits including paid time off, holidays, medical, dental, vision, 401K and access to ongoing training and development programs, tuition reimbursement, plus health and wellness programs. Employees who work in Healthcare are required to be fully vaccinated against COVID-19 as a term and condition of employment, and are required to report their vaccination status.
Join a team that embraces your love for working with people, mentoring them as they achieve personal and professional goals. Sodexo is seeking a Patient Services Manager 2 for Rapides Regional Medical Center located in Alexandria, LA. This hospital provides expansive acute-care services for 350-beds. If you are enthusiastic about helping and serving others, have food service and supervisory experience, you encouraged to apply now! This position offers work-life balance with no late shifts and minimal weekends. The successful candidate will:- evaluate and develop service levels for the overall Patient Services Program targeted to exceed patient and customer satisfaction; - oversee Sodexo’s Patient Dining Program and daily meal rounding inclusive of service recovery;- collaborate with clinical, food service and interdisciplinary teams to enhance the patient experience;- perform tray assessments to ensure food quality and presentation and tray accuracy;- exceed Sodexo standards for Gold Checks and achieve successful regulatory inspections and audits; and/or- perform management functions that include direct supervision of hourly associates including employee developmentIs this opportunity right for you? We are looking for candidates who have:- excellent leadership and communication skills with the ability to maintain the highest of standards and implement company policies;- passion for our patients and customers to ensure our Sodexo CARES (Compassion, Accountability, Respect, Enthusiasm and Service) behaviors are followed daily; - knowledge of nutrition and specialized diets;- experience with oversight of diet offices; and/or- strong management skills, preferably in healthcareSodexo offers a full array of benefits including paid time off, holidays, medical, dental, vision, 401K and access to ongoing training and development programs, tuition reimbursement, plus health and wellness programs. Not the job for you? We offer Food Service Management and Patient Services positions in a variety of business segments, including Corporate, Schools, Campus, Government and Agencies, Healthcare, Senior Living and Sports and Leisure locations across the United States. Continue your search for Food Service Management jobs.Working for Sodexo:At Sodexo, you will find the ingredients for a great career in food service management specializing in Patient Services. With benefits including schedules that encourage work-life balance and continuing education opportunities, you’ll enjoy an improved quality of life that’s unique in the hospitality industry
Grow your career and develop a team that shares your desire to make a difference! Sodexo is seeking a Patient Services Manager 2 for Deaconess Gateway Hospital located in Newburgh, IN. Perks include:- Comprehensive benefits that start day 1 of hire- No late night shifts- 3 weeks paid vacation your first year- Tuition reimbursement and growth opportunities The successful candidate will: - evaluate and develop service levels for the overall Patient Services Program targeted to exceed patient and customer satisfaction; - oversee Sodexo’s Patient Dining Program and daily meal rounding inclusive of service recovery;- collaborate with clinical, food service and interdisciplinary teams to enhance the patient experience;- perform tray assessments to ensure food quality and presentation and tray accuracy;- exceed Sodexo standards for Gold Checks and achieve successful regulatory inspections and audits; and/or- perform management functions that include direct supervision of hourly associates including employee development. Is this opportunity right for you? We are looking for candidates who have: - excellent leadership and communication skills with the ability to maintain the highest of standards and implement company policies;- passion for our patients and customers to ensure our Sodexo CARES (Compassion, Accountability, Respect, Enthusiasm and Service) behaviors are followed daily; - knowledge of nutrition and specialized diets;- experience with oversight of diet offices; Learn more about Deaconess Gateway HERE Sodexo offers a full array of benefits including paid time off, holidays, medical, dental, vision, 401K and access to ongoing training and development programs, tuition reimbursement, plus health and wellness programs.