Sodexo is seeking a Patient Services Manager 1 at UMASS Memorial Health Alliance in Leominster, MA At UMass Memorial Health, we combine outstanding health care with an unrelenting commitment to find more and better ways to save lives and make living healthy easier for everyone. UMASS is one of the leading medical centers in the country. The mission for research, education, and outstanding patient care is taken seriously. The hospital is charged with providing quality care to people throughout Central Massachusetts and creating new and better ways to make heath care available for all. The Patient Services Manager will provide direction for patient meal services at patient care units to ensure customer satisfaction and retention for the Company.Key Duties:- Direct daily operations of patient meal services at patient care units to ensure employees have appropriate equipment, inventory, and resources to perform their jobs and meet goals and deadlines.- Supervise day-today work activities by delegating authority, assigning, scheduling, and prioritizing activities and monitoring operating standards.- Establish operating standards, implements quality improvements, and communicates them to employees.- Perform audits and prepares reports- Oversee tray line and patient rounding Sodexo offers a full array of benefits including paid time off, holidays, medical, dental, vision, 401K and access to ongoing training and development programs, tuition reimbursement, plus health and wellness programs. Employees who work in healthcare are required to be fully vaccinated against COVID-19 as a term and condition of employment, absent a legally required exception, and are required to report their vaccination status as required by applicable law and/or client requirements.
Grow your career and develop a team that shares your desire to make a difference. Sodexo is seeking a Patient Services Manager 1 for Glenwood Regional Medical Center, West Monroe, LA. Glenwood Regional Medical Center is a 278-bed, state-of-the-art hospital located in West Monroe, Louisiana. This strategic food service leader will direct and manage all patient feeding operations. You will lead, mentor and develop a team of frontline staff and supervisors and will work closely with clinical staff and patients to ensure we are meeting and exceeding expectations. Learn more about Glenwood Regional Medical Center https://www.glenwoodregional.org/about-us The successful candidate will:- lead the daily operations of patient room service dining program & diet office- manage, schedule and train frontline team and supervisors- coordinate department safety and sanitation- ensure operating standards meet and exceed benchmarks related to patient satisfaction and financial targets- engage with employees and promote an inclusive culture - rounding with patients and nurses to promote and improve patient satisfaction- evaluate and develop service levels for the overall Patient Services Program targeted to exceed patient and customer satisfaction- oversee Sodexo’s Patient Dining Program and daily meal rounding inclusive of service recovery- collaborate with clinical, food service and interdisciplinary teams to enhance the patient experience- perform tray assessments to ensure food quality and presentation and tray accuracy- achieve successful regulatory inspections and audits; and/or- perform management functions that include direct supervision of hourly associates including employee development- Other duties as assigned by General ManagerIs this opportunity right for you? We are looking for candidates who have:- management experience in the healthcare food service industry - experience leading a team in a kitchen environment and enforcing safety & sanitation protocols - natural ability to lead and build teams and foster engagement - excellent leadership and communication skills with the ability to maintain the highest of standards and implement company policies- passion for our patients and customers to ensure our Sodexo CARES (Compassion, Accountability, Respect, Enthusiasm and Service) behaviors are followed daily- knowledge of nutrition and specialized diets- experience with oversight of diet offices; and/or- strong management skills, preferably in healthcare- ServSafe Certification as well as working knowledge of HACCP and experience with Health and Safety audits- a background as a Registered Dietitian (RD), Dietetic Technician, and/or Certified Dietary Manager is a plus, but not requiredEmployees who work in healthcare are required to be fully vaccinated against COVID-19 as a term and condition of employment, absent a legally required exception, and are required to report their vaccination status as required by applicable law and/or client requirements. Sodexo offers a full array of benefits including paid time off, holidays, medical, dental, vision, 401K and access to ongoing training and development programs, tuition reimbursement, plus health and wellness programs. Not the job for you? At Sodexo, we offer culinary positions in a variety of business segments, including Corporate, Schools, Universities, Government and Agencies, Healthcare, Senior Living and Sports and Leisure locations across the United States. Continue your search for Culinary jobs.Working for Sodexo:At Sodexo, you will find the ingredients for a great culinary career. With benefits including schedules that encourage work-life balance, reimbursement of association dues and continuing education opportunities, you’ll enjoy an improved quality of life that’s unique in the hospitality industry.#IN
Patient satisfaction drives you towards success. Knowing you made a difference motivates your personal satisfaction. Sodexo is seeking a Patient Services Manager 1 for the Holy Family Hospital campus located in Haverhill, MA. Holy Family Hospital is a 310-bed full service, acute care hospital with two campuses located in Methuen and Haverhill, Massachusetts. Both locations provide comprehensive inpatient medical/surgical units, outpatients, and 24.7 emergency services, including eICUs, behavioral health units, cardiac telemetry and critical care service lines. The Patient Service Manager at the Haverhill campus will manage a team of approx. 36 Sodexo staff, oversee the tray line, patient experience, patient rounding, test tray accuracies, and work with the patient experience manager for the region. Hours for this role are generally Mon-Fri 10a-7p, some weekends, some holidays (hours may vary based upon client's needs). The successful candidate will:- have oversight of day-to-day operations;- successfully coordinate all required tasks through subordinate managers, supervisors and frontline staff;- deliver high quality food services including retail, catering and patient meal management operations;- achieve company and client financial targets and goals; - develop and maintain client and customer relationships (i.e., comfortable in c-suite settings where communication skills are imperative when serving as top level site management)- develop strategic plans;- ensure HACCP, regulatory and standards compliance; - have daily interaction with patients, their families and clinical team to ensure patient satisfaction;- create a positive environment;and/or- ensure Sodexo standards are met. Is this opportunity right for you? We are looking for candidates who: - have a work history demonstrating strong employee engagement leadership skills, as well as previous supervisory experience and the ability to work collaboratively; - have culinary production experience and a strong background in safety and sanitation compliance; - can manage multiple priorities, demonstrate professional communication skills, and a passion for a high level of customer service; - are enthusiastic and confident;- ability to drive employee success to enhance the value of the food and nutrition team; I- prioritize tasks and exhibit flexibility to take on additional responsibilities as needed; and/or- demonstrate working knowledge of Sodexo Food Management System (FMS) The Market Connection (TMC), Sodexo Menu Graphics (SMG), Catetrax and is proficient in computer skills and report management experience. This does not apply to external candidates. Learn more about Holy Family Hospital at Holy Family Hospital Sodexo offers a full array of benefits including paid time off, holidays, medical, dental, vision, 401K and access to ongoing training and development programs, tuition reimbursement, plus health and wellness programs. Not the job for you? At Sodexo, we offer Food Service Management and Retail Management positions in a variety of business segments, including Corporate, Schools, Universities, Energy and Resources, Government and Agencies, Healthcare, Senior Living and Sports and Leisure locations across the United States. Continue your search for Food Service Management jobs.Working for Sodexo:How far will your ambition, talent and dedication take you? Sodexo fosters a culture committed to the growth of individuals through continuous learning, mentoring and career growth opportunities. Employees who work in Healthcare are required to be fully vaccinated against COVID-19 as a term and condition of employment, absent a legally required exception, and are required to report their vaccination status as required by applicable law and/or client requirements.
Grow your career and develop a team that shares your desire to make a difference. Sodexo is seeking a Patient Services Manager 1 for Frankfort Regional Medical Center located in Frankfort, KY. This leader will oversee patient services as well as support retail when needed. Hospital Corporation of America (HCA), the largest for-profit healthcare provider in the US, offers a unique career opportunity for you to partner within and join our growing nationwide HCA portfolio of business. We are looking for individuals with the ability to manage labor efficiently and a proven track record of driving patient satisfaction. Perks include:- Comprehensive benefits that start day 1 of hire- No late night shifts- 3 weeks paid vacation your first year- Tuition reimbursement and growth opportunities - Free meals- Free parking The successful candidate will: - evaluate and develop service levels for the overall Patient Services Program targeted to exceed patient and customer satisfaction; - oversee Sodexo’s Patient Dining Program and daily meal rounding inclusive of service recovery;- collaborate with clinical, food service and interdisciplinary teams to enhance the patient experience;- perform tray assessments to ensure food quality and presentation and tray accuracy;- manages cash handling protocols & control procedures according to Sodexo policies;- create and deliver innovative and enriching cafe experiences for patients, family and staff daily; - perform management functions that include direct supervision of hourly associates including employee development. Is this opportunity right for you? We are looking for candidates who have: - excellent leadership and communication skills with the ability to maintain the highest of standards and implement company policies;- passion for our patients and customers to ensure our Sodexo CARES (Compassion, Accountability, Respect, Enthusiasm and Service) behaviors are followed daily; - knowledge of nutrition and specialized diets;- experience with oversight of diet offices; and/or- strong management skills, preferably in healthcare. Employees who work in Healthcare are required to be fully vaccinated against COVID-19 as a term and condition of employment, absent a legally required exception, and are required to report their vaccination status as required by applicable law and/or client requirements. Learn more about Frankfort Regional Medical Center HERE Sodexo offers a full array of benefits including paid time off, holidays, medical, dental, vision, 401K and access to ongoing training and development programs, tuition reimbursement, plus health and wellness programs. Not the job for you? We offer Food Service Management and Patient Services positions in a variety of business segments, including Corporate, Schools, Universities, Government and Agencies, Healthcare, Senior Living and Sports and Leisure locations across the United States. Continue your search for Food Service Management jobs.
We believe in quality ingredients – and not just for our food. Our most valuable ingredient – the heart of our business – is you. Sodexo is seeking a well rounded operations enthusiast to join the team as a Patient Services Manager 1 at Moses H. Cone Memorial Hospital located in Greensboro, NC. As Cone Health’s flagship, The Moses H. Cone Memorial Hospital is the largest (700 beds) and most comprehensive medical center within our five-county region. The Patient Services Manager 1 will be responsible for overseeing all aspects of the patient meal program to ensure compliance and improve the patient experience. We are looking for a charismatic and organized individual to support a team of 20-40 frontline associates. If you have Sodexopatient services experience in a healthcare environment- you are encouraged to apply now! Typical Schedule: Monday-Friday(rotating weekends) The successful candidate will:- be responsible for purchasing, menu compliance, inventory, food cost analysis and food production forecasting; - ensure Sodexo Culinary standards including recipe compliance and food quality are implemented;- have the ability and willingness to develop and motivate team members to embrace culinary innovations; - ensure food safety, sanitation and workplace safety standard compliance; and/or- have working knowledge of automated food inventory, ordering, production and management systems. - achieve company and client financial targets and goals;Is this opportunity right for you? We are looking for candidates who: - have a work history demonstrating strong employee engagement leadership skills, as well as previous supervisory experience and the ability to work collaboratively; - have culinary production experience and a strong background in safety and sanitation compliance; - can manage multiple priorities, demonstrate professional communication skills, and a passion for a high level of customer service; - have an optimistic attitude with an enthusiastic and energetic personalityLearn more about Cone Health at Click Here! **Sodexo offers a full array of benefits including paid time off, holidays, medical, dental, vision, 401K and access to ongoing training and development programs, tuition reimbursement, plus health and wellness programs.** Employees who work in Healthcare and Seniors are required to be fully vaccinated against COVID-19 as a term and condition of employment, absent a legally required exception, and are required to report their vaccination status and upload proof of vaccination via an online portal.
Are you looking to grow your career with a stable organization that offers career advancement, competitive retirement plans, and a schedule that offers work-life balance? We are seeking candidates that have a strong nutrition and dietary background for a current job opening with Sodexo for a Patient Service Manager 2. The selected candidate will join our healthcare Food Service team at the Tampa General Hospital, an 1,100-bed speciality teaching hospital located in downtown Tampa, FL. Tampa General has been nationally ranked by US News and is the number 2 overall hospital in Florida. "We put patients first in all we do" is the mission statement of TGH and deliveing both world class care and service is the goal of every member of the Tampa General team. The Sodexo team at Tampa General is fully committed to leading the drive to deliver a world class dining experience to patients, visitors, and fellow team members. In order to join this team, you must be passionate about making every day a better day for our patients and have the drive to deliver food and service that is nothing short of world class. As the Patient Service Manager, you will provide oversite to the hospital's Diet Office personnel to ensure that all nutrition/food regulatory requirements are being achieved in operations. He or she will be the conduit between patient tray line and clinical components of compliance. Employees who work in healthcare are required to be fully vaccinated against COVID-19 as a term and condition of employment, absent a legally required exception, and are required to report their vaccination status as required by applicable law and/or client requirements. Job Responsibilities include:- Implement performance improvement and quality assurance programs targeted to improve nutrition services and patient satisfaction.- Interact with patients and be the primary liaison for the clinical (physicians, nursing, and pharmacy) and food service teams.- Ensures compliance to Sodexo operating policies and procedures and works to maintain those standards.- Accountable for the execution of service quality and ensures customer and client satisfaction.- Conduct patient rounding- Host monthly diet education classes with Nutrition Assistants- Be the onsite expert for the patient ordering systemIdeally, qualified candidates will have the following experience:- Excellent computer skills with experience programing nutrition software required.- Strong project management experience.- Strong understanding of regulatory compliance including Title 22, JACHO, and CMS.- Previous management level experience and ability to engage and build strong relationships with client management.- Ability to manage multiple priorities.- Professional communication skills.- Passion for a high level of customer service.- Strong attention to company policy, standards, and regulations.- Ability to work in a collaborative environment. In addition to offering a great opportunity, this position also provides a competitive salary, great benefits…and so much more!! Sodexo offers a full array of benefits including paid time off, holidays, medical, dental, vision, 401K and access to ongoing training and development programs, tuition reimbursement, plus health and wellness programs. Not the job for you? We offer Food Service Management and Patient Services positions in a variety of business segments, including Corporate, Schools, Universities, Government and Agencies, Healthcare, Senior Living and Sports and Leisure locations across the United States. Continue your search for Food Service Management jobs.Working for Sodexo:At Sodexo, you will find the ingredients for a great career in food service management specializing in Patient Services. With benefits including schedules that encourage work-life balance and continuing education opportunities, you’ll enjoy an improved quality of life that’s unique in the hospitality industry.
Grow your career and develop a team that shares your desire to make a difference. Sodexo is seeking a Patient Services Manager 2 for Abbott Northwestern Hospital located in Minneapolis, MN. Perks include:- Comprehensive benefits that start day 1 of hire- No late night shifts- 3 weeks paid vacation your first year- Tuition reimbursement and growth opportunities The successful candidate will: - evaluate and develop service levels for the overall Patient Services Program targeted to exceed patient and customer satisfaction; - oversee Sodexo’s Patient Dining Program and daily meal rounding inclusive of service recovery;- collaborate with clinical, food service and interdisciplinary teams to enhance the patient experience;- perform tray assessments to ensure food quality and presentation and tray accuracy;- achieve successful regulatory inspections and audits; and/or- perform management functions that include direct supervision of hourly associates including employee development. Is this opportunity right for you? We are looking for candidates who have: - excellent leadership and communication skills with the ability to maintain the highest of standards and implement company policies;- passion for our patients and customers to ensure our Sodexo CARES (Compassion, Accountability, Respect, Enthusiasm and Service) behaviors are followed daily; - knowledge of nutrition and specialized diets;- experience with oversight of diet offices; and/or- strong management skills, preferably in healthcare. Learn more about Abbott Northwestern Hospital HERE Employees who work in Healthcare are required to be fully vaccinated against COVID-19 as a term and condition of employment, absent a legally required exception, and are required to report their vaccination status as required by applicable law and/or client requirements. Sodexo offers a full array of benefits including paid time off, holidays, medical, dental, vision, 401K and access to ongoing training and development programs, tuition reimbursement, plus health and wellness programs. Not the job for you? We offer Food Service Management and Patient Services positions in a variety of business segments, including Corporate, Schools, Universities, Government and Agencies, Healthcare, Senior Living and Sports and Leisure locations across the United States. Continue your search for Food Service Management jobs.
*NEW SALE! GREAT opportunity to create a showcase account for Sodexo!* Sodexo is seeking a (2) Patient Services Manager 2's for the largest Lehigh Valley Hospital location –Cedar Crest (1,227 beds) located in Allentown, PA. Allentown is the fastest growing major city in Pennsylvania and just a short drive away from the "City of Brotherly Love", Philadelphia, PA. These positions will have different schedules pertaining to the business needs of the account. Each Patient Services Manager will support a team of 20-25 Sodexo frontline associates. The Patient Services Managers will be responsible for overseeing all aspects of the patient meal program to ensure compliance and improve the patient experience. We are looking for a charismatic and organized individuals to grow and enhance the patient services department.. The successful candidate will:- have oversight of day-to-day patient services operations;- successfully coordinate all required tasks through subordinate supervisors and frontline staff;- deliver high quality food services in patient meal management operations- achieve company and client financial targets and goals; - develop and maintain client and customer relationships - develop strategic plans- ensure HACCP, regulatory and standards compliance; - have daily interaction with patients, their families and clinical team to ensure patient satisfaction;- create a positive environment;- ensure Sodexo standards are met. Is this opportunity right for you? We are looking for candidates who: - have a work history demonstrating strong employee engagement leadership skills, as well as previous supervisory experience and the ability to work collaboratively; - have culinary production experience and a strong background in safety and sanitation compliance; - can manage multiple priorities, demonstrate professional communication skills, and a passion for a high level of customer service; - are enthusiastic and confident;- ability to drive employee success to enhance the value of the food and nutrition team; I- prioritize tasks and exhibit flexibility to take on additional responsibilities as needed; and/or. Sodexo offers a full array of benefits including paid time off, holidays, medical, dental, vision, 401K and access to ongoing training and development programs, tuition reimbursement, plus health and wellness programs. Employees who work in Healthcare are required to be fully vaccinated against COVID-19 as a term and condition of employment, absent a legally required exception, and are required to report their vaccination status as required by applicable law and/or client requirements.
Work for a company that cares for its people and offers opportunities for personal growth. Sodexo is seeking a Patient Services Manager 2 to join our food service team at Phoenix Children's Hospital in Phoenix, AZ. Phoenix Children's Hospital is a 457-bed pediatric hospital committed to providing quality care and excellent service. This account has a fast paced, high volume food service department, generating over $6.5m in Retail sales annually, and focused on achieving the highest level of customer satisfaction. In this role, you will be directing and participating in all operations of the At Your Request Patient Room Service Meal program. Responsibilities will include scheduling, inventory/ordering, training, and development of staff. Flexible hours covering various shifts and positions needed for this support role, rotating weekends as well as some holidays. This location is a showcase account with a state-of-the-art kitchen and retail dining facility. The successful candidate will:- Work with the culinary team and other managers to oversee daily operations to ensure a smooth flow of food services to patients;- Effectively manage a high volume patient tray line operation;- Evaluate and develop service levels for the overall Patient Services Program; - Ensure company food and physical safety programs and standards are followed- Oversee cash handing processes, and POS programming and maintenance; To learn more about Phoenix Children's Hospital, please visit http://www.phoenixchildrens.com/.Please apply today to lead an award-winning team! This in an opportunity to elevate your management skills and showcase your experience and innovation. Sodexo offers a full array of benefits including paid time off, holidays, medical, dental, vision, 401K and access to ongoing training and development programs, tuition reimbursement, plus health and wellness programs. Employees who work in Healthcare are required to be fully vaccinated against COVID-19 as a term and condition of employment, absent a legally required exception, and are required to report their vaccination status as required by applicable law and/or client requirements.
Patient satisfaction drives you toward success. Knowing you made a difference motivates your personal satisfaction! Sodexo is seeking a Patient Services Manager 2 for Women & Infants Hospital located in Providence, RI. Women & Infants Hospital of Rhode Island, a Care New England hospital, is one of the nation’s leading specialty hospitals for women and newborns. The Patient Services Manager 2 at this location will oversee all PSM operations, tray-line programs and lead a team of approximately 25-30 client staff in a strong union environment. Previous experience working as a dietitian or in a diet office preferred. The successful candidate in this role will:- regularly analyze patient satisfaction data and implement additional measurements and action plans in these areas to achieve optimal unit performance;- have oversight of the patient Services area, patient food service production, and diet office;- ensure excellence in service quality and delivery schedules;- act as the liaison between the dietitians, nursing managers and the units. This role will participate in patient safety, patient experience initiatives;- work with the diet office to review and address any patient menu/meal concern;- daily patient meal rounding;- identify process improvement initiatives and oversee the implementation;- employee training for compliance, safety, sanitation, customer service and HR Functions;- ensure and drive efforts for Gold Check Standards & HACCP guide lines;- work with the culinary team staff to address any customer complaints or issues relative to food items Is this opportunity right for you? We are looking for candidates who have:- possess at least 2 years lead food management experience with a focus on patient services and satisfaction;- have the ability to be creative and innovative;- have a strong working knowledge of food safety and sanitation guidelines;- have a commitment to quality and customer service;- have excellent leadership and communication skills; - provide direction, guidance, and supervision of patient hospitality employees at patient care units; - serve as senior and primary representative of patient care activitiesLearn more about Women & Infants Hospital at Womens & Infants Hospital Sodexo offers a full array of benefits including paid time off, holidays, medical, dental, vision, 401K and access to ongoing training and development programs, tuition reimbursement, plus health and wellness programs. Not the job for you? We offer Food Service Management positions in a variety of business segments, including Corporate, Schools, Universities, Government and Agencies, Health Care, Senior Living and Sports and Leisure locations across the United States.Continue your search for Food Service Management jobs. Working for Sodexo:At Sodexo, you will find the ingredients for a great career in food service management. With benefits including schedules that encourage work-life balance and continuing education opportunities, you’ll enjoy an improved quality of life that’s unique in the hospitality industry. Employees who work in Healthcare are required to be fully vaccinated against COVID-19 as a term and condition of employment, absent a legally required exception, and are required to report their vaccination status as required by applicable law and/or client requirements.
