Job Listings

A passion for helping people and attention to detail are the hallmarks of your success. Join a team where your leadership can make a difference.  Sodexo is seeking a dynamic Patient Experience Manager 1  for Yale New Haven Hospital located in New London, Connecticut .Yale New Haven Hospital (YNHH) is a non-profit, 1,541-bed tertiary medical center receiving national and international referrals. Yale New Haven Hospital includes Smilow Cancer Hospital at Yale New Haven, Yale New Haven Children's Hospital and Yale New Haven Psychiatric Hospital. Yale New Haven Health System is Connecticut’s leading healthcare system, consisting of Bridgeport, Greenwich, Lawrence + Memorial, Yale New Haven and Westerly hospitals, and Northeast Medical Group, a physician foundation of primary care and medical specialists.  YNHH is a provider of comprehensive, integrated, family-focused care in more than 100 medical specialties, supported by the skill and expertise of more than 7,500 university and community physicians and advanced practitioners.  The Patient Experience Manager is responsible for ensuring the utilization of Sodexo and Client patient and customer experience technology systems and solutions.  This is a key Sodexo role in coordinating the delivery of Sodexo's programs and high standards for this prestigious client organization.  Exclusive focus on driving patient and customer satisfaction utilizing Sodexo’s proprietary Experiencia Plus platform.  Prior experience preferred in analyzing Press Ganey and HCAHPS data and developing site-specific solutions to improve customer experience outcomes.  This role will interact heavily with Yale New Haven Health System’s hospital and health system clients and staff, and will support Sodexo’s site operators to achieve contractual KPI’s.  LAWRENCE & MEMORIAL AND WESTERLY HOSPITAL ASSIGNMENT.    Responsibilities will also include:- Rounding with existing patients, families, and Nursing personnel - Collaboration with hospital clinical and administrative leadership- Collecting, organizing, and trending data- Communicating findings with both Nutrition Services and interdisciplinary teams- Networking with other hospitals to identify best practices- Some oversight of the Diet Office and supervision of Diet Office hourly staff & patient services hourly staff- Daily patient meal rounding utilizing Service Depot, interacting with patients and nursing staff- Identifying and implementing process improvement initiatives to increase patient satisfaction- Ensuring food safety and sanitation compliance- Oversee patient tray line to ensure meal accuracy  Reporting to the General Manager, the ideal candidate will: - Work closely with the Clinical Nutrition- Act as the liaison between the dietitians, nurse managers- Work with the other Sodexo Managers with the goal of enhancing the patient experience and dinning experience- Regularly analyze patient satisfaction data and implement additional measurements and action plans in these areas to achieve optimal unit performance- Demonstrate excellent communication and customer service skills Learn more aboutYale New Haven Hospital Here Is this opportunity right for you? We are looking for candidates who have:- excellent leadership and communication skills with the ability to maintain the highest of standards and implement company policies;- passion for our patients and customers to ensure our Sodexo CARES (Compassion, Accountability, Respect, Enthusiasm and Service) behaviors are followed daily; - knowledge of nutrition and specialized diets;- experience with oversight of diet offices; and/or- strong management skills, preferably in health care Sodexo offers a full array of benefits including paid time off, holidays, medical, dental, vision, 401K and access to ongoing training and development programs, tuition reimbursement, plus health and wellness programs. Not the job for you? We offer Food Service Management and Patient Services positions in a variety of business segments, including Corporate, Schools, Universities, Government and Agencies, Healthcare, Senior Living and Sports and Leisure locations across the United States. Continue your search for Food Service Management jobs.Working for Sodexo:At Sodexo, you will find the ingredients for a great career in food service management specializing in Patient Services. With benefits including schedules that encourage work-life balance and continuing education opportunities, you’ll enjoy an improved quality of life that’s unique in the hospitality industry. Employees who work in Healthcare and Seniors are required to be fully vaccinated against COVID-19 as a term and condition of employment, absent a legally required exception, and are required to report their vaccination

Patient satisfaction drives you towards success. Knowing you made a difference motivates your personal satisfaction! Sodexo is seeking a Patient Experience Manager for Greenwich Hospital, a 206-bed, regional hospital, part of Yale New Haven Health System, located in Greenwich, CT. The candidate in this role will be responsible for ensuring the utilization of Sodexo and the Client's patient and customer experience technology systems and solutions.This is a key Sodexo role at Greenwich Hospital in coordinating the delivery of Sodexo's programs and high standards for this prestigious client organization.  Exclusive focus will be placed on driving patient and customer satisfaction utilizing Sodexo’s proprietary Experiencia Plus platform. Prior experience preferred in analyzing Press Ganey and HCAHPS data and developing site-specific solutions to improve customer experience outcomes. This role will interact heavily with Yale New Haven Health System’s hospital and health system clients and staff, and will support Sodexo’s site operators to achieve contractual KPI’s.The successful candidate will: - evaluate and develop service levels for the overall Patient Services Program targeted to exceed patient and customer satisfaction; - oversee Sodexo’s Patient Dining Program and daily meal rounding inclusive of service recovery;- collaborate with clinical, food service and interdisciplinary teams to enhance the patient experience;- perform tray assessments to ensure food quality and presentation and tray accuracy;- exceed Sodexo standards for Gold Checks and achieve successful regulatory inspections and audits; and/or- perform management functions that include direct supervision of hourly associates including employee development.Is this opportunity right for you? We are looking for candidates who have:- excellent leadership and communication skills with the ability to maintain the highest of standards and implement company policies;- passion for our patients and customers to ensure our Sodexo CARES (Compassion, Accountability, Respect, Enthusiasm and Service) behaviors are followed daily; - knowledge of nutrition and specialized diets;- experience with oversight of diet offices; and/or- strong management skills, preferably in healthcare.Learn more about Greenwich Hospital at https://www.greenwichhospital.org/servicesSodexo offers a full array of benefits including paid time off, holidays, medical, dental, vision, 401K and access to ongoing training and development programs, tuition reimbursement, plus health and wellness programs.   Not the job for you? We offer Food Service Management and Patient Services positions in a variety of business segments, including Corporate, Schools, Universities, Government and Agencies, Healthcare, Senior Living and Sports and Leisure locations across the United States. Continue your search for Food Service Management jobs.Working for Sodexo:At Sodexo, you will find the ingredients for a great career in food service management specializing in Patient Services. With benefits including schedules that encourage work-life balance and continuing education opportunities, you’ll enjoy an improved quality of life that’s unique in the hospitality industry. Employees who work in Healthcare are required to be fully vaccinated against COVID-19 as a term and condition of employment, absent a legally required exception, and are required to report their vaccination status as required by applicable law and/or client requirements. 

Sodexo is seeking a Patient Experience Manager 2 at Our Lady of the Lake Regional Medical Center located in Baton Rouge, LA. This strategic food service leader will direct and manage the patient feeding operations at this hospital with an average census of 400 patients.This food service manager will lead, mentor and develop a team of frontline staff and supervisors and will work closely with nurses and patients to ensure we are meeting and exceeding expectations.   The salary range is competitive and based on experience with a rich benefits package that kicks in day 1. The successful candidate will: - lead the daily operations of patient room service dining program- rounding with patients and nurses to promote and improve patient satisfaction - manage, schedule and train frontline team and supervisors- coordinate department safety and sanitation- ensure operating standards meet and exceed benchmarks- engage with employees and promote an inclusive culture  We are looking for candidates who have: - management experience in the hospitality, hotel, and/or food service industry- exceptional interpersonal skills and a passion for providing exceptional customer service- proven ability to meet and exceed the needs and expectations of customers, guests, patients, or clients - natural ability to lead and build teams and foster engagement - a background as a Registered Dietitian (RD), Dietetic Technician, and/or Certified Dietary Manager is a plus, but not required  Learn more about Our Lady of the Lake Hospital, https://ololrmc.com/  Employees who work in Healthcare and Seniors are required to be fully vaccinated against COVID-19as a term and condition of employment, absent a legally required exception, and are required to report their vaccination status and upload proof of vaccination via an online portal. Sodexo offers a full array of benefits including paid time off, holidays, medical, dental, vision, 401K, access to ongoing training and development programs, tuition reimbursement, plus health and wellness programs.

Sodexo is seeking a Patient Food Service Manager at Our Lady of the Lake Regional Medical Center located in Baton Rouge, LA. This strategic food service leader will direct and manage the patient feeding operations at this hospital with an average census of 400 patients. This food service manager will lead, mentor and develop a team of frontline staff and supervisors in a kitchen environment.  The salary range is competitive and based on experience with a rich benefits package that kicks in day 1. The successful candidate will: - lead the daily operations of patient room service dining program- manage, schedule and train frontline team and supervisors- coordinate department safety and sanitation- ensure operating standards meet and exceed benchmarks- engage with employees and promote an inclusive culture  We are looking for candidates who have: - management experience in the food service industry - experience leading a team in a kitchen environment and enforcing safety & sanitation protocols - natural ability to lead and build teams and foster engagement - a background as a Registered Dietitian (RD), Dietetic Technician, and/or Certified Dietary Manager is a plus, but not required  Learn more about Our Lady of the Lake Hospital, https://ololrmc.com/  Employees who work in Healthcare and Seniors are required to be fully vaccinated against COVID-19as a term and condition of employment, absent a legally required exception, and are required to report their vaccination status and upload proof of vaccination via an online portal. Sodexo offers a full array of benefits including paid time off, holidays, medical, dental, vision, 401K, access to ongoing training and development programs, tuition reimbursement, plus health and wellness programs.

Sodexo is seeking a Patient Services Manager 2 at SSM Health St Clare Hospital in Fenton, MO near St Louis. This strategic food service leader will direct and manage the day to day patient feeding operations and lead, mentor and develop a team of frontline staff. This food service manager will report to the General Manager and will join a team of additional operational leaders.  If you are an experienced collaborative leader within Food Service, apply now. The position offers a competitive salary that is negotiable upon experience and a benefits package that kicks in day 1. The successful candidate will: - lead the daily operations of patient room service dining program- manage, schedule and train frontline team and supervisors- coordinate department safety and sanitation- ensure operating standards meet and exceed benchmarks- engage with employees and promote an inclusive culture  We are looking for candidates who have: - management experience in the food service industry - experience leading a team in a kitchen environment and enforcing safety & sanitation protocols - natural ability to lead and build teams and foster engagement - a background as a Registered Dietitian (RD), Dietetic Technician, and/or Certified Dietary Manager is a plus, but not required  Learn more about SSM Health St Claire Hospital at click here. Employees who work in Healthcare and Seniors are required to be fully vaccinated against COVID-19 as a term and condition of employment, absent a legally required exception, and are required to report their vaccination status and upload proof of vaccination via an online portal. Sodexo offers a full array of benefits including paid time off, holidays, medical, dental, vision, 401K, access to ongoing training and development programs, tuition reimbursement, plus health and wellness programs.

Sodexo is seeking a Patient Food Service Manager at Nebraska Medicine in Omaha, Nebraska. This strategic food service leader will direct and manage the daily patient feeding operations at this 600+ bed teaching hospital. This food service manager will lead, mentor and develop a team of frontline staff and supervisors and will work closely with nurses and patients to ensure we are meeting and exceeding expectations.   The salary range is competitive and based on experience with a rich benefits package that kicks in day 1. At Nebraska Medicine, this position will also receive perks such as free parking, daily meal stipend, and free gym access!  The successful candidate will: - lead the daily operations of patient room service dining program- manage, schedule and train frontline team and supervisors- coordinate department safety and sanitation- ensure operating standards meet and exceed benchmarks- engage with employees and promote an inclusive culture - rounding with patients and nurses to promote and improve patient satisfaction  We are looking for candidates who have: - management experience in the food service industry - experience leading a team in a kitchen environment and enforcing safety& sanitation protocols - natural ability to lead and build teams and foster engagement - a background as a Registered Dietitian (RD), Dietetic Technician, and/or Certified Dietary Manager is a plus, but not required  Learn more about Nebraska Medicinehttps://www.nebraskamed.com/ Employees who work in Healthcare and Seniors are required to be fully vaccinated against COVID-19as a term and condition of employment, absent a legally required exception, and are required to report their vaccination status and upload proof of vaccination via an online portal. Sodexo offers a full array of benefits including paid time off, holidays, medical, dental, vision, 401K, access to ongoing training and development programs, tuition reimbursement, plus health and wellness programs.

Sodexo is seeking a Patient Food Service Manager for SSM Health St. Mary's Hospital - Jefferson City in Jefferson City, MO. This strategic food service leader will direct and manage all patient feeding operations at this 150 bed medical center. This food service manager will lead, mentor and develop a team of frontline staff and supervisors and will work closely with nurses and patients to ensure we are meeting and exceeding expectations.   The salary range is competitive and based on experience with a rich benefits package that kicks in day 1. The successful candidate will: - lead the daily operations of patient room service dining program- manage, schedule and train frontline team and supervisors- coordinate department safety and sanitation- ensure operating standards meet and exceed benchmarks- engage with employees and promote an inclusive culture - rounding with patients and nurses to promote and improve patient satisfaction  We are looking for candidates who have: - management experience in the food service industry - experience leading a team in a kitchen environment and enforcing safety & sanitation protocols - natural ability to lead and build teams and foster engagement - a background as a Registered Dietitian (RD), Dietetic Technician, and/or Certified Dietary Manager is a plus, but not required Learn more about SSM Health St. Mary's Hospital - Jefferson City at click here. Employees who work in Healthcare and Seniors are required to be fully vaccinated against COVID-19as a term and condition of employment, absent a legally required exception, and are required to report their vaccination status and upload proof of vaccination via an online portal. Sodexo offers a full array of benefits including paid time off, holidays, medical, dental, vision, 401K, access to ongoing training and development programs, tuition reimbursement, plus health and wellness programs.

Sodexo is seeking a Patient Food Service Manager at Nebraska Medicine in Omaha, Nebraska. This strategic food service leader will direct and manage the afternoon and evening patient feeding operations at this 600+ bed teaching hospital. This food service manager will lead, mentor and develop a team of frontline staff and supervisors and will work closely with nurses and patients to ensure we are meeting and exceeding expectations.   The Patient Food Service Manager primarily works 2pm-10pm with rotating weekends.  The salary range is competitive and based on experience with a $3,000 sign-on bonus plus a rich benefits package that kicks in day 1. At Nebraska Medicine, this position will also receive perks such as free parking, daily meal stipend, and free gym access!  The successful candidate will: - lead the daily operations of patient room service dining program- manage, schedule and train frontline team and supervisors- coordinate department safety and sanitation- ensure operating standards meet and exceed benchmarks- engage with employees and promote an inclusive culture - rounding with patients and nurses to promote and improve patient satisfaction  We are looking for candidates who have: - management experience in the food service industry - experience leading a team in a kitchen environment and enforcing safety & sanitation protocols - natural ability to lead and build teams and foster engagement - a background as a Registered Dietitian (RD), Dietetic Technician, and/or Certified Dietary Manager is a plus, but not required  Learn more about Nebraska Medicinehttps://www.nebraskamed.com/ Employees who work in Healthcare and Seniors are required to be fully vaccinated against COVID-19as a term and condition of employment, absent a legally required exception, and are required to report their vaccination status and upload proof of vaccination via an online portal. Sodexo offers a full array of benefits including paid time off, holidays, medical, dental, vision, 401K, access to ongoing training and development programs, tuition reimbursement, plus health and wellness programs. #IN

Use your passion for service to create a positive impact and make a difference in the communities we serve! Sodexo is seeking (3)Patient Services Manager 1's for Atrium Health Cabarrus Hospital in Concord, NC.  This SodexoMAGIC account takes pride in their teamwork and ability to build lasting relationships. Atrium Health Cabarrus is a regional 457-bed, not-for-profit hospital. More than 4,200 hospital employees provide services through an extensive inpatient and outpatient network. The Patient Services Manager will be responsible for overseeing all aspects of the patient meal program to ensure compliance and improve the patient experience. We are looking for a charismatic and organized individual to support a team of 30 hourly associates. **Typical Schedule Monday-Friday With a Scheduled Weekend Rotation**(subject to change based on business needs) The successful candidate will:- have oversight of day-to-day patient services operations;- successfully coordinate all required tasks through subordinate supervisors and frontline staff;- deliver high quality food services in patient meal management operations- achieve company and client financial targets and goals; - develop and maintain client and customer relationships - develop strategic plans- ensure HACCP, regulatory and standards compliance; - have daily interaction with patients, their families and clinical team to ensure patient satisfaction;- create a positive environment;- ensure Sodexo standards are met. Is this opportunity right for you? We are looking for candidates who: - have a work history demonstrating strong employee engagement leadership skills, as well as previous supervisory experience and the ability to work collaboratively; - have culinary production experience and a strong background in safety and sanitation compliance; - can manage multiple priorities, demonstrate professional communication skills, and a passion for a high level of customer service; - are enthusiastic and confident;- ability to drive employee success to enhance the value of the food and nutrition team; I- prioritize tasks and exhibit flexibility to take on additional responsibilities as needed; and/or. Sodexo offers a full array of benefits including paid time off, holidays, medical, dental, vision, 401K and access to ongoing training and development programs, tuition reimbursement, plus health and wellness programs. Employees who work in Healthcare are required to be fully vaccinated against COVID-19 as a term and condition of employment, absent a legally required exception, and are required to report their vaccination status as required by applicable law and/or client requirements. 

Patient satisfaction drives you towards success. Knowing you made a difference motivates your personal satisfaction! Sodexo is seeking a Patient Services Manager 1 for HCA Florida Lake Monroe Hospital located in Sanford, FL. Central Florida Regional Hospital is now HCA Florida Lake Monroe Hospital. HCA Florida Lake Monroe, an accredited 221 bed acute care hospital, has been serving the healthcare needs of Seminole and West Volusia counties since 1982.  The Patient Services Manager 1 at this location, will be responsible for managing the patient services at the unit, along with a team of approximately 20 Sodexo staff.  Previous experience managing a union environment a plus!  The successful candidate in this role will: - evaluate and develop service levels for the overall Patient Services Program targeted to exceed patient and customer satisfaction; - oversee Sodexo’s Patient Dining Program and daily meal rounding inclusive of service recovery;- collaborate with clinical, food service and interdisciplinary teams to enhance the patient experience;- perform tray assessments to ensure food quality and presentation and tray accuracy;- exceed Sodexo standards for Gold Checks and achieve successful regulatory inspections and audits; and/or- perform management functions that include direct supervision of hourly associates including employee development. Is this opportunity right for you? We are looking for candidates who have:- excellent leadership and communication skills with the ability to maintain the highest of standards and implement company policies;- passion for our patients and customers to ensure our Sodexo CARES (Compassion, Accountability, Respect, Enthusiasm and Service) behaviors are followed daily; - knowledge of nutrition and specialized diets;- experience with oversight of diet offices; and/or- strong management skills, preferably in health care. Learn more about HCA Florida Lake Monroe Hospital at Lake Monroe Hospital (hcafloridahealthcare.com) Sodexo offers a full array of benefits including paid time off, holidays, medical, dental, vision, 401K and access to ongoing training and development programs, tuition reimbursement, plus health and wellness programs.  Not the job for you?  We offer Food Service Management positions in a variety of business segments, including Corporate, Schools, Universities, Government and Agencies, Health Care, Senior Living and Sports and Leisure locations across the United States. Continue your search for Food Service Management jobs. Working for Sodexo: At Sodexo, you will find the ingredients for a great career in food service management. With benefits including schedules that encourage work-life balance and continuing education opportunities, you’ll enjoy an improved quality of life that’s unique in the hospitality industry. Employees who work in Healthcare are required to be fully vaccinated against COVID-19 as a term and condition of employment, absent a legally required exception, and are required to report their vaccination status as required by applicable law and/or client requirements.