Senior Manager, Supply Management - (Services, Equipment and Supplies) Sodexo is currently seeking a Senior Manager, Supply Management professional who will be responsible for the strategic sourcing process and management of purchasing national and regional contracts, in the Services, Equipment and Supplies category. This is a remote position and the ideal candidate will reside in the Mid-West or East Coast of the U.S. The ideal candidates should possess a supply management background, strong negotiation skills along with the ability to understand financial statements, data-based information systems, the ability to manage an RFP process, to communicate within all levels of the organization and an understanding of regional logistics. Key responsibilities include:- Continuous evaluation and improvement of procurement practices with expertise in sourcing for managed categories, budgeting and forecasting of supply chain revenue, analysis of spend to identify opportunities within non-contracted areas and ensuring a strategic sourcing process is fully implemented across all categories.- Lead Request for Information (RFI) and Request for Pricing (RFP) events, including preparation of bids, evaluation of bid proposals, and pricing negotiations. - Collaborate with leaders across all levels of organizations to identify opportunities for collaborative development of products and/or services that yield cost savings and revenue generation.- Negotiate Supplier Agreements that deliver value to market segments, including best price, service, quality and conditions, while also aligning to the organizational goals. - Manage supplier relationships through quarterly Business Reviews to ensure compliance with supply agreement terms and conditions and to strategize on new opportunities that deliver value to the organization.- Develop procurement programs that support Sodexo’s corporate initiatives including Supplier Diversity and “Better Tomorrow” sustainability goals.- Supports operational market segments with cost reduction strategies; unit openings and closings; implementation of supply chain programs and resolution of program challenges. Requirements:- Strong negotiation skills- Experience with services and supplies procurement contracts. Facilities management contracting experience highly desired. - Significant, broad knowledge and technical expertise in the managed categories to achieve results. - Understanding of commodity and market indices that drive the cost basis in the manufacture of category products managed by the position.- Understanding of contract terms, including but not limited to Insurance and Indemnification, termination clauses, audit provisions, and federal law.- Significant knowledge of RFI and RFP processes, and detailed scope of work generation to ensure an accurate bid response from qualified bidding parties.- Demonstrated ability to develop and nurture strong strategic supplier relationships that benefit the purchaser and the supplier. - Intermediate skill level with Excel Spreadsheets, Word and PowerPoint.- University degree or equivalent work experience that provides knowledge and exposure to fundamental supply chain theories, principles and concepts.At Sodexo, we believe every employee should have the resources to be their best. As part of our overall rewards, we offer benefits programs designed to help you maintain a healthy lifestyle including health, dental and vision insurance. We also offer other benefits like paid time off, financial and savings programs, 401k, and access to our employee assistance program and other discounts. Not the job for you?At Sodexo, we offer executive careers that lead our business in Corporate, Schools, Universities, Government and Agencies, Healthcare, Personal and Home Health Services, Senior Living, Sports and Leisure, and Benefits and Reward Services. Positions are located across the United States. Continue your search for Executive positions.Working for Sodexo:How far will your ambition, talent and dedication take you? Sodexo fosters a culture committed to the growth of individuals through continuous learning, mentoring and career growth opportunities.
Sodexo has an opening for a Senior Manager, Telephony This is a remote role with the preferred candidate residing in the Eastern Time Zone The Senior Manager, Telephony directs a team responsible for the architecture, implementation and support of the Sodexo North American (NORAM) Telephony system. Works closely and in partnership with the Global IS&T Leadership Team to align standards, processes, technologies, leverage Global contracts and support shared objectives through formal and informal synergies. Responsible for budget, forecast and spend management across multiple cost centers. Manage external partner relationships, contract terms and SLA attainment for all services. Collaborates and aligns with internal IT and business stakeholders to deliver telephony services for both corporate regional offices and field units. The successful candidate will:- Set strategic direction and continually evolve the NORAM telephony systems to meet user needs while aligning with overall Sodexo global architecture - Establish project priorities, manage quality, timely execution in conjunction with IT, business segments, mergers and acquisitions and Group initiatives - Establish relationships with strategic partners delivering IT services to ensure strong partnerships, delivery of quality services and KPI management - Effectively manage telecom financials (budgets, forecast, invoice payment. Execute an end user chargeback process for telecom services) - Perform leadership responsibilities including staff performance reviews, development, and succession plans Is this the right opportunity for you? We are seeking candidates that have/are:- Proven Leadership/Management skills, strategic planning capability - Strong knowledge of IT infrastructure compliance methods and management controls - Proven track record of building highly capable teams, upskilling and ensuring collaboration and results - Experience in infrastructure project budgeting, forecasting and business case development - Experience in process development and process improvement methods - Experience effectively communicating with Senior Management across business segments and IT about telephony planning and effectiveness- Ability to set and manage strategic partnerships with vendors and outside suppliersSodexo offers a full array of benefits including paid time off, holidays, medical, dental, vision, 401K and access to ongoing training and development programs, tuition reimbursement, plus health and wellness programs. Not the job for you?At Sodexo, we have numerous IS&T positions that support this and other initiatives with similar goals. Continue your search for IS&T jobs.Working for Sodexo:Sodexo fosters a culture committed to the growth of individuals through continuous learning, mentoring and career growth opportunities. Our IS&T team supports 13,000 locations across North America and collaborates with the entire Sodexo Group, spanning 72 countries. Sodexo empowers its employees who have developed a thorough understanding of the organization to create their own career path. #LI-Remote
We are the Communities we serve! This account is part of the SodexoMAGIC portfolio of business. Use your passion for service to create a positive impact and make a difference in the communities we serve! SodexoMAGIC is a joint Sodexo/ Magic Johnson venture and SodexoMAGIC promises to empower the communities we serve by offering best-in-class food & facilities management solutions, which create a positive impact and make a difference in the lives of our clients and customers. SodexoMAGIC offers our dedicated service via the following Sodexo segments: Corporate Services, Hospitals, K-12 Schools, Universities Sodexo has an exciting opportunity available for a Senior Manufacturing Engineer in Rahway, New Jersey! The Senior Manufacturing Engineer will support a large pharmaceutical client with day to day oversight of specialized manufacturing equipment. This position will be the main point of contact for managing, scheduling and execution of all equipment calibration and maintenance activities. Key Responsibilities- Serve as a primary point of contact at the Flex STERILE Center for troubleshooting equipment issues and scheduling calibration/maintenance activities. Review customer requests and ensure the required work is executed on time.- Manage vendors performing calibration and preventative maintenance work in the Flex STERILE Center – request quotes, issue PO’s, review JSA’s, ensure vendor qualifications, schedule work escort vendors, and review and file completed documentation.- Responder for the Flex STERILE Center Environmental Monitoring System. Take action as procedurally required to any and all alarms at all hours.- Operator of the USP water system required for clinical manufacturing equipment and facility cleaning: review weekly vendor monitoring documentation, arrange quarterly maintenance, respond to alarms, and coordinate repairs as necessary.- Work with Quality Engineering, Development Quality, and Operations to complete documentation to quarantine and release GMP clinical manufacturing areas before and after intrusive work or events have occurred.- Create, execute, enter, and review/approve work orders and calibrations in the CMMS (SAP) and CCMS (ProCal) as required.- Tour the facility and penthouse daily to ensure all systems are in operation and occupants are satisfied with the building’s operation and condition.- Serve as liaison between customers and services such as HVAC, janitorial, lab services, pest control, waste management, and engineering/projects.- Work with Quality Engineering during qualification of the HVAC Systems, USP Water Generation and Distribution Skids, Environmental Chambers, process equipment, process utilities, and area environmental monitoring.- Initiate and complete QNs, CAPAs, and Audit Responses in Merck quality system on behalf of Sodexo/Merck FM as needed.- Attend internal/external quality audits and work with area management and quality engineering to provide documentation when requested.- Attend weekly planning and scheduling meetings with area supervisors and planners to determine work priorities, schedule, and maintain future backlog of work orders.- Assist area planners to determine location, scope and details of work orders entered by requestors. Provide technical assistance where required.- Work with Project Engineering by providing information on the building infrastructure and construction impact on the building occupants.- Attend all project meetings that pertain to GMP Facilities.- Provide written notifications to occupants of upcoming issues that may affect their science.- Ensure all facility and maintenance issues are addressed during conceptual design.- Work with building owner and area management to coordinate utility shutdowns and provide shut down notifications to occupants of the facility.- Complete fire impairment requests as required. ·- Daily inspection of maintenance or project work being performed by in-house or contracted employees.- Must be available 24/7 to respond to building emergencies or to respond to work being performed by contractors after hours. Required Experience and Skills: - Bachelor’s degree in engineering: Mechanical Engineering, Electrical Engineering or related field or equipment-based experience.- Minimum of 3 years in a maintenance management role, supporting manufacturing equipment.- Electrical / Mechanical / Pneumatic / Hydraulic system experience - Knowledge of manufacturing equipment and Good Manufacturing Practices (GMP)- Analytical problem-solving skills - Experience with Equipment Asset Management System (EAMS) – (SAP, Procal)- Technical writing – including investigations, equipment & system protocols, etc.- Strong interpersonal communication skills Not the job for you?At Sodexo, we offer Facilities Management positions in Corporate, Schools, Universities, Energy and Resources, Government and Agencies, Health Care and Senior Living locations across the United States. Continue your search for Facilities Management jobs. Working for Sodexo:How far will your ambition, talent and dedication take you? Sodexo fosters a culture committed to the growth of individuals through continuous learning, mentoring and career growth opportunities. The SodexoMAGIC partnership represents the union of two global brands that operate at peak performance. Sodexo, a long-standing leader in “quality of life solutions” around the globe, and Magic Johnson Enterprises, the brainchild of NBA all-star Earvin Magic Johnson, who literally took the game to new heights. To learn more about SodexoMAGIC and read a message from Earvin “Magic” Johnson himself click here
Sodexo Live! is seeking a Senior National Client Executive (NCE) / Associate Vice President for our Airport Lounge Business Segment. This role will work from a remote home office and candidates should reside near a major airport. The NCE will oversee the day-to-day business operations of lounge business and on-going client relationships. Responsibilities will focus on managing high-volume complementary Lounges within multiple airports, leading salaried and hourly team members in the execution of exceptional business standards on operations, talent, and financial performance. Instilling an appropriate blend of strategic client partnership, and Sodexo vision – mission culture. Providing transparent business philosophies and practices, while creating strong morale and productivity. This person will be actively working within our Airport Lounge accounts nationally. Ideally, we'd like the selected candidate to reside in the Southeast or East coast. This is a travelling position, with up to 75% travel initially. This is a virtual position with a strong base salary, plus bonus, car allowance, great benefits, 401k, 3 weeks paid vacation, and more! The successful candidate will:- Present with design development and project management experience;- Blend brand vision and client expectations and translate to successes;- Develop exceptional client relations and ensure the facility’s product offerings/solutions align with client needs;- Ensure the organization’s brand reputation;- Lead and motivate the management team;- Manage a P&L;- Inspire strategic direction;- Oversee high level food and beverage services;- Manage multiple locations.- Manage all new build out programs- Manage operational compliance standard Is this opportunity right for you? We are looking for candidates who have:- Prior executive-level food and beverage operations experience;- Strong P&L background;- Proven track record providing the highest levels of customer service satisfaction;- Drive solutions that optimize the current business portfolio;- Experience with airport or airline lounges, hotel F&B, preferred;- Passion for customer service;- Excellent communication skillsSodexo offers fair and equitable compensation, partially determined by a candidate's education level or years of relevant experience. While the budgeted range for the position is posted, Sodexo salary offers are based on a candidate's specific criteria, like experience, skills, education and training.
Sodexo has an opening for a Project Manager for the Finance Continuous Improvements teamwithin our Finance Shared Services Team located in Cheektowaga, NY. Within the team there are many departments and positions so there’s opportunities for growth & advancement. This role will work a hybrid schedule averaging three days in the office and two days from home plus vacation, holidays and personal days. The office offers a modern, collaborative environment with free parking and on-site full-service cafeteria If you are looking for a good work/life balance – we’ve got it. The Finance Continuous Improvements team is looking for a responsible Project Manager to manage and deliver small/medium internal projects on time while within budget and scope. The Finance Continuous Improvements team directly supports the various projects and initiatives impacting business processes primarily within the Financial Shared Service Center and other areas within the Finance function. The Project Manager responsibilities include working closely with the core project team members while preparing comprehensive project plans, resource plans, realistic timeframes/budgets for their assigned projects. This role will manage the project team(s) made up of business and technical resources while managing to the project plan that they developed. To succeed in this role, it requires excellent project management, time management and communication skill sets along with strong collaboration with project sponsor(s), key stakeholders, internal teams and project team members to deliver value-added results on time. Duties/ResponsibilitiesManage small/medium projects through as needed project methodology and coordination of all activities with the project team including: - Project Scope and Change Control Mgt.- Develop Project Plan and Timeline- Manage project specific Action Items, Issue Mgmt., Escalation Mgt. and Risk Mgt.- Project Cost, Benefits, and ROI Methodology. Includes working with Business teams to ensure Segment or department sign off on benefits- IT Change Control process support (if no IT Project Manager assigned) Manage project governance for small/medium projects including:- Develop Project POP, Charter - Plan for and initiate projects using required components of approved methodology- Manage sponsor, stakeholder, Steering, ITSC, and Group approvals as needed Manage project status and meeting management including: - Project Initiation and Kickoff.- Providing regular Status updates- Ensure team meeting agendas, meeting minutes, and action items successfully used- Conduct Project Tollgate reviews- Conduct Pilot and Rollout Go / No Go Meetings Coordinate project deployment with Business, IT and Change Management teams including: - Pilot Success Criteria, Pilot Planning and Pilot Management- Rollout Planning and coordination- Support planning and transition Manage and support project team resources including: - Project team RACI and Structure- Project Team Onboarding- Manage Resource time tracking (for capitalization)- Manage resource skills acquisition and availability Manage vendor selection processes including:- Vendor short list identification and evaluation process and criteria- Conduct Gap Analysis, contract negotiations and SOW development- Develop recommendation and propose to Steering committees and ITSC if needed Project specific process design and coordination including:- Process work - "As Is" and "To Be"- Testing activitiesSodexo offers a full array of benefits including paid time off, holidays, medical, dental, vision, 401K and access to ongoing training and development programs, tuition reimbursement, plus health and wellness programs.Not the job for you?At Sodexo, we offer positions that support a variety of career goals working in diverse business segments, including Corporate Headquarters, Corporate, Schools, Universities, Government and Agencies, Healthcare, Senior Living and Sports and Leisure locations across the United States. Continue your search today.Working for Sodexo:How far will your ambition, talent and dedication take you? Sodexo fosters a culture committed to the growth of individuals through continuous learning, mentoring and career growth opportunities.
We are the Communities we serve! This account is part of the SodexoMAGIC portfolio of business. Use your passion for service to create a positive impact and make a difference in the communities we serve! SodexoMAGIC is a joint Sodexo/ Magic Johnson venture. SodexoMAGIC promises to empower the communities we serve by offering best-in-class food & facilities management solutions, which create a positive impact and make a difference in the lives of our clients and customers. SodexoMAGIC offers our dedicated service via the following Sodexo segments: Corporate Services, Hospitals, K-12 Schools, Universities. Are you a highly creative individual, capable of driving sourcing channels and building talent funnels? Do you enjoy the thrill of finding the right candidate? Sodexo Live's! Airport Lounge Segment is seeking a SeniorRecruiter to support frontline recruitment for a high-volume airport lounge location in the Atlanta area. As a Senior Recruiter, you will source and recruit top talent for our airport lounge locations (food and beverage, custodial and all other key in-unit positions). Some local travel required. You will use your strong communication, organizational skills and technical knowledge to drive all aspects of recruitment and to provide exceptional customer service to our candidates and business partners. The Senior Recruiter will source, screen candidates, and will work with hiring teams to identify current and future staffing needs. In addition, the Senior Recruiter will lead and attend job fairs, find and build lucrative community partnerships with a wide variety of sourcing channels to create warm candidate pipelines. Our ideal candidate will drive the recruitment process, source and pipeline candidate for just-in-time and future openings, become immersed in Sodexo's business, and provide quality recruitment solutions to our business partners. Key Responsibilities: - Work closely with all hiring managers to execute the recruiting process;- Source, screen and engage passive and active candidates;- Utilize innovative sourcing techniques and strategies to find, connect and recruit top talent;- Cultivate a robust network of potential candidates through pro-active market research, events and on-going relationship management. Is this opportunity right for you? We are looking for candidates who have: - 2+ years of high-volume frontline/hourly recruiting experience;- An active and updated network to tap into and continue to build upon;- ATS (applicant tracking system) experience with Dexi or other volume ATS;- Strong relationship building skills with both candidates and hiring managers;- The ability to work independently to meet/exceed hiring goals;- Experience with contract dining services is a plus. Check out more about Airline Lounge Hospitality! The SodexoMAGIC partnership represents the union of two global brands that operate at peak performance. Sodexo, a long-standing leader in “quality of life solutions” around the globe, and Magic Johnson Enterprises, the brainchild of NBA all-star Earvin Magic Johnson, who literally took the game to new heights. To learn more about SodexoMAGIC and read a message from Earvin “Magic” Johnson himself click here. Sodexo offers a full array of benefits including paid time off, holidays, medical, dental, vision, 401K and access to ongoing training and development programs, tuition reimbursement, plus health and wellness programs. Working for Sodexo:How far will your ambition, talent and dedication take you? Sodexo fosters a culture committed to the growth of individuals through continuous learning, mentoring and career growth opportunities.
Are you looking for a new rewarding role? If you answered YES to all these questions, this role is for you! Sodexo is seeking a Senior Sourcing Manager 2 (Facilities Service) to support a North America Consumers Product Account within the Corporate Services business. This is a REMOTE position, and the ideal candidate should reside on East Coast and Midwest Region. The Senior Sourcing Manager will manage a network of FM suppliers in support for a Consumers Product Client. This role will be the business partner collaborating with our clients to create the Facility and Construction Management strategic sourcing strategy, develop and maintain strong client relationships, and serve as our client's primary point of contact. The successful candidate will:Develop and manage the account's Strategic Sourcing solutions, including, but not limited to: - Lead the alignment of strategic supplier relationships to deliver a nationally impactful and locally relevant stable of suppliers.- Identify market trends, short and long-term sourcing options, and short and long-term partnering opportunities with vendors.- Obtain the best price, quality, and service for purchased products or supplies.- Locate, qualify, and assist in the approval of vendors for purchases and obtain pricing information.- Negotiate contracts within budgetary limitations and scope of authority.- Negotiate with vendors for optimum quality, price, availability, delivery, freight, and terms.- Manage vendor key performance indicators (KPIs) and fees at risk (FARs)- Lead the account's standardization of supply chain management. The ideal candidate will have: - 5-7 years of experience leading strategic sourcing initiatives specifically for hard and soft FM services- Experience building a sourcing program for a multi-state account.- Has a solid understanding of Facilities Management, including but not limited to Janitorial services, HVAC, landscaping, and security. - Experience working in a contract management environment and with an FM service provider- Has a proven track record of working with large-scale bids and negotiating large deals.- Ability to use metrics and reporting software to support presentations (internal, client-facing, and external) Not the job for you? At Sodexo, we offer Facilities Management positions in Corporate, Schools, Campus, Energy and Resources, Government and Agencies, Healthcare, and Senior Living locations across the United States. Continue your search for Facilities Management jobs.
Are you a strategic, innovative facilities leader ready to help clients optimize their business? Sodexo Energy and Resource is seeking a Senior Technical Support Manager for a prominent Oil and Gas Client in Houston, TX. Are you the One?We are seeking an energetic facilities operations Technical Support Manager with critical systems experience in data center maintenance to serve as a technical resource for additional facilities in all areas of mechanical, electrical, and plumbing (MEP) systems. The position will help ensure overall availability and reliability to meet or exceed defined service levels of operations. The Technical Support Manager will assist in maintaining high reliability and performance while keeping operating costs in facilities at a minimum. This role will coordinate with operations leadership, Engineers, Design, and & Construction firms, as well as critical client stakeholders. The Technical Support Manager will support additional Critical Systems in Office Spaces, Technical Centers/Laboratories as well as Refineries/Industrial facilities. This position will work primarily in an office environment but will support field operations throughout the client’s portfolio. Is this opportunity right for you? We are looking for candidates who:- have experience managing multiple locations or business segments- can build and foster relationships across Sodexo internally to promote comprehensive solution offerings- can develop exceptional client relations and ensure the facility’s product offerings/solutions align with client needs- drive solutions that optimize the current business portfolio- play a key role in and support the succession planning and development of key personnel within the area of responsibility- ensure the organization’s brand reputation- lead and motivate the management and Operations teams, inspiring strategic direction- secure and/or deploy resources- cultivate relationships with clients and other teams within Sodexo The successful candidate will:- Be able to ensure consistency in the application, development, and implementation, of policies and procedures for the maintenance and operational up-time of all facility (MEP) critical systems. Document compliance with those policies and procedures.- Have proven Data Center Engineering Experience- Have experience with root cause analysis and troubleshooting/problem-solving- Be able to read and understand schematics, wiring diagrams, and building drawings- Possess the ability to share knowledge and train peers- Be able to prioritize in a complex, fast-paced environment- Have strong verbal and written communication skills, technical writing or business justifications (white paper experience)- Experience managing diverse teams and other managers.Sodexo offers a full array of benefits including paid time off, holidays, medical, dental, vision, 401K, access to ongoing training and development programs, tuition reimbursement, plus health and wellness programs. Not the job for you?At Sodexo, we offer Facilities Management positions in Corporate, Schools, Universities, Energy and Resources, Government and Agencies, Healthcare, and Senior Living locations across the United States. Continue your search for Facilities Management jobs. Working for Sodexo:At Sodexo, you will find the ingredients for a great career in food service management. With benefits including schedules that encourage work-life balance and continuing education opportunities, you’ll enjoy an improved quality of life that’s unique in the hospitality industry.
- Join a creative and innovative team that makes a positive impact on the patient experience. Sodexo is seeking a Single eXpress Manager 2, for Patient Transport at Saint Barnabas Medical Center, located in Livingston, New Jersey. Saint Barnabas is a 600 bed facility with 200 Sodexo paid union staff. This manager will manage the Patient Transport staff. This is a Day shift positions, with some weekends and holidays. This position will report to Direct of Operations on - site. The successful candidate will:- be responsible for driving client and patient satisfaction scores;- provide a safe environment for patients, visitors and staff - effectively manages the Unit Operating System; - support a diverse and inclusive workforce.Is this opportunity right for you? We are looking for candidates who:- have experience leading and managing a team and is a leader who develops and motivates a team to exceed the expectations of clients and customers in service and the technical execution of a healthcare housekeeping system;- have experience driving customer service and/or guest satisfaction results in a healthcare environment is preferred;- possess strong leadership skills and can work independently to drive program compliance and reach project target dates of completion;- can analyze data, present and effectively communicate to all levels within the organization related to training, leading hospital committees and change management;- have experience effectively managing projects within agreed upon timelines;- are results and safety driven;- have in-depth knowledge of housekeeping systems and procedures;- have experience with vendor and contract management- have experience improving patient satisfaction, and driving full compliance to HCAHPS, local, state and Joint Commission standards;- have previous management experience., in a hospital.- can multi-task and set priorities;- are proficient with computers and other technology; and/or
Use your passion for service to create a positive impact and make a difference. Sodexo is seeking a Call Center Manager to support the Telecommunicators/Operators team at UNC Medical Center in Chapel Hill, NC. The call center manager will oversee a team of 20 telecom associates supporting the entire campus of UNC Medical Center in a dispatch environment. We are looking for a leader with flexibility to cover a variety of shifts; a great opportunity for a new leader looking to learn and grow. The role will primarily be Day Shift, but flexibility is key. This will also support weekend coverage every fifth weekend. The successful candidate for this role could have a background in health & wellness, call center, customer service, marketing, and/or communications. Our call center is on-site and this role will support a combination of "hands-on" shift coverage along with leadership responsibilities related to hiring, onboarding, training, creating schedules, staffing shifts, working with both frontline staff, and providing support and service to this hospital system. The successful candidate will need to be flexible to manage a variety of shifts including day, evening, and mid-shift opportunities as the business needs dictate. This is a 24/7 operation at this fast paced facility. The call center receives calls from the public throughout the day, where requests and general inquiries are answered and forwarded as necessary. The Telecommunications team also takes internal emergency code calls and dispatches to appropriate response teams. UNC Medical Center is a level-1 trauma and teaching hospital in Chapel Hill, NC. The Med Telecom team is a call center that is responsible for answering all emergency code calls and dispatching to the appropriate response teams. They also answer incoming calls for the hospital's main line and transfer to the appropriate patient rooms, clinics, etc., and/or page the appropriate physicians. Responsibilities/strengths include: -Experience with Customer Service Training-Experience in hospitality-Experience with payroll and scheduling staff-Responsibility to meet key metrics-Ability to Recognize and Develop talented front-line staff -Ability to multi-task and prioritize in a high-volume call center-Proficient with computers and other technology-Have strong employee engagement and conflict resolution skills-Knowledge and/or experience with call center management. Benefits:Sodexo offers a full array of benefits including paid time off, holidays, medical, dental, vision, 401K and access to ongoing training and development programs, tuition reimbursement, plus health and wellness programs. Apply online today!
