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We are seeking a Patient Services Manager for Children's Hospital Wisconsin located in Metro-Milwaukee, WI, Children's Wisconsin is one of the top children’s hospitals in the nation and is licensed for 296 beds. Reporting to the General Manager, the successful candidate will join a team of three additional operational leaders, in-unit HRM, and Controller, and lead a team of approximately 35 Sodexo hourly employees. The Patient Services Manager will be responsible for [but not limited to]: - leading the daily operations of our At Your Request® patient room service, floor stock, and requisition supply fulfillment programs- overseeing the preparation, delivery, ordering, and inventory of patient formula- working closely with Clinical Nutrition and Patient Care teams on quality improvement initiatives- managing our HealthTouch® patient dining software- adherence to HACCP principles- acting upon various data to drive patient satisfaction- ensuring operating standards meet and exceed benchmarks- scheduling and training- coordinating the department’s safety programs- supporting cash handling/management The ideal candidate for this position will be a collaborative leader, patient, family, and customer-experience focused, possess strong financial acumen to meet financial objectives, and eager to build and maintain strong client relationships. This position requires strong communication skills, both written and oral, and computer skills to support daily operations [to include the Microsoft Suite]. P & L experience is a plus. Clinical background as a dietitian is preferred, but not required.Come join Sodexo at Children's Wisconsin where patients are the heart of everything we do, and kids deserve the best!
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Sodexo is currently seeking a Patient Services Manager 1 for Wilson Health. Wilson Health is a nonprofit, independently operated acute care Hospital staffed with 71 in-patient Beds. Sodexo has an opportunity for a Patient Service Manager 1 to join our Department at Wilson Health. Qualified candidates must have excellent communication skills with staff and patients, and understand the importance of patient meal satisfaction in the acute care environment. Will manage 8 plus employees and will be responsible for oversight of Sodexo's patient room-service meal delivery system. Successful candidate must be able to assess the quality of the meal serivce and develop and implement appropriate action plans using Sodexo's tools and programs to achieve optimal patient satisfaction results. Selected candidate may also be required to provide management oversight for Retail, Catering, and Food Production as requested. Serve Safe Certification required; A Degree in Dietetics a plus but not required. Key Duties- Directs daily operations of patient meal services at patient care units to ensure employees have appropriate equipment, inventory and resources to perform their jobs and meet goals and deadlines.- Supervises day-today work activities by delegating authority, assigning, scheduling, and prioritizing activities and monitoring operating standards. Establishes operating standards, implements quality improvements and communicates them to employees. Performs audits and prepares reports. We are looking for candidates who will:- have oversight of day-to-day operations of all food operations- deliver high quality food service- achieve company and client financial targets and goals- develop and maintain client and customer relationships- develop strategic plans- create a positive environment- ensure Sodexo Standards are met. The ideal candidate:- has a work history demonstrating strong leadership skills, as well as previous supervisory experience and the ability to work collaboratively- has the ability to manage multiple priorities, demonstrate professional communication skills, and a passion for a high level of customer service- can demonstrate the ability to prioritize tasks and exhibit flexibility to take on additional responsibilities as needed- can demonstrate working knowledge of Sodexo Food Management Systems (FMS), Health Touch (HT) and Market Connections (MSC), and is proficient in computer skills and report management experience.
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Patient satisfaction drives you towards success. Knowing you made a difference motivates your personal satisfaction. Sodexo is seeking a Food Service -Patient Services Manager for Abbott Northwestern Hospital located in Minneapolis, MN. Abbott Northwestern Hospital, Allina Health Systems flagship hospital is a large acute care hospital with 650 beds. This unit feeds up to 600 patients per meal period, has a vibrant catering operation, and multiple retail outlets including a Starbucks outlet. We provide a room service style operation for our patients and visitors that operates 365 days per year. The Food Service-Patient Services Manager is responsible for patient meals, cafeteria service, and supports food production and ordering. The ideal candidate is a food service professional that is passionate about food and serving people. This is an excellent entry-level opportunity for someone that wants to start their career in healthcare and gain experience in a manager role. Schedule will allow a better quality of life if you are tired of working long hours in the hospitality industry. The successful candidate will: - evaluate and develop service levels for the overall Patient Services Program targeted to exceed patient and customer satisfaction; - oversee Sodexo’s Patient Dining Program and daily meal rounding inclusive of service recovery;- collaborate with clinical, food service and interdisciplinary teams to enhance the patient experience;- perform tray assessments to ensure food quality and presentation and tray accuracy;- exceed Sodexo standards for Gold Checks and achieve successful regulatory inspections and audits;and/or- perform management functions that include direct supervision of hourly associates including employee development. Is this opportunity right for you? We are looking for candidates who have: - excellent leadership and communication skills with the ability to maintain the highest of standards and implement company policies;- passion for our patients and customers to ensure our Sodexo CARES (Compassion, Accountability, Respect, Enthusiasm and Service) behaviors are followed daily; - knowledge of nutrition and specialized diets;- experience with oversight of diet offices; and/or- strong management skills, preferably in health care. Learn more about Abbott Northwestern Hospital at Allina Health Learn more about Sodexo’s Benefits Not the job for you? We offer Food Service Management and Patient Services positions in a variety of business segments, including Corporate, Schools, Universities, Government and Agencies, Health Care, Senior Living and Sports and Leisure locations across the United States. Continue your search for Food Service Management jobs. Working for Sodexo:At Sodexo, you will find the ingredients for a great career in food service management specializing in Patient Services. With benefits including schedules that encourage work-life balance and continuing education opportunities, you’ll enjoy an improved quality of life that’s unique in the hospitality industry.
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Do you have a passion for helping others? Sodexo is seeking a Patient Services Manager 1 for George Washington University Hospital in Washington, DC. This position will develop relationships on the floor both short term and long term. They will meet with 20 plus patients per day ensuring that they have a positive experience while in the hospital. They will be the voice of the patient from a food perspective. Is this opportunity right for you?At Sodexo, you will find the ingredients for a great career in food service management. With benefits including schedules that encourage work-life balance and continuing education opportunities, you’ll enjoy an improved quality of life that’s unique in the hospitality industry. Are you the experienced Patient Services Manager we’re seeking? We are looking for candidates who will:- have oversight of day-to-day operations of all patient food operations- deliver high quality food service on the floors to patients- achieve company and client financial targets and goals- develop and maintain client and customer relationships- develop strategic plans- create a positive environment- ensure Sodexo Standards are met.Learn more about George Washington University Hospital Learn more about Sodexo’s Benefits Working for Sodexo:How far will your ambition, talent and dedication take you? Sodexo fosters a culture committed to the growth of individuals through continuous learning, mentoring and other career growth opportunities, along with the performance of organizations. We believe it is important for our work to be meaningful to all who contribute to it, and we remain faithful to our mission, our core values and the ethical principles that have guided us since 1966. We support these values and help them thrive in each employee. We strive to make working for Sodexo a genuinely great experience with benefits to promote your professional, personal and financial well-being, and to improve your Quality of Life now and into the future. Our experiences with our over 50 million customers each and every day enable us to develop Quality of Life services that reinforce the well-being of individuals, improving their effectiveness and helping companies and organizations to improve performance … every day. Not the job for you?At Sodexo, we offer Food Service Management positions in a variety of business segments, including Corporate, Schools, Universities, Government and Agencies, Health-care, Senior Living and Sports and Leisure locations across the United States. See more Food Service Management jobs here.
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Sodexo is looking for a Patient Service Manager 2 at Trident Medical Center located in Charleston SC HCA Trident Medical Center is a growing facility. It is currently licensed for 313 beds and has recently began a 3 year renovation project. As the Patient Service Manager, you will provide over-site to the PSM team and ensure that all nutrition/food regulatory requirements are being achieved in operations. He or she will be the conduit between patient tray line and clinical components of compliance. Job Responsibilities include:- Interact with patients and be the primary liaison for the clinical (physicians, nursing, and pharmacy) and food service teams.- Ensures compliance to Sodexo operating policies and procedures and works to maintain those standards.- Accountable for the execution of service quality and ensures customer and client satisfaction.- Be the onsite expert for the patient dining and ordering systems (At Your Request/ Expressly for You) Ideally, qualified candidates will have the following experience:- Strong understanding of regulatory compliance including JACHO, and CMS.- Previous management level experience and ability to engage and build strong relationships with client management; nursing staff; and patients- Ability to manage multiple priorities.- Professional communication skills.- Passion for a high level of customer service
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Sodexo is seeking a Patient Services Manager 2 for Medical University of South Carolina Hospital located in Charleston, SC. Is this opportunity right for you? We are seeking exceptional managerial talent to assist in managing the day-to-day operation of an At Your Request account. Proven track record of improving employee engagement and knowledge of enhancing the Patient Satisfaction Experience is a plus. Come grow with a wonderful, evolving institution here at MUSC Charleston! At Sodexo, you will find the ingredients for a great career in food service management specializing in Patient Services. With benefits including schedules that encourage work-life balance and continuing education opportunities, you’ll enjoy an improved quality of life that’s unique in the hospitality industry. Job Responsibilities include:- Implement performance improvement and quality assurance programs targeted to improve nutrition services and patient satisfaction.- Interact with patients and be the primary liaison for the clinical (physicians, nursing, and pharmacy) and food service teams.- Ensures compliance to Sodexo operating policies and procedures and works to maintain those standards.- Accountable for the execution of service quality and ensures customer and client satisfaction.- Be the onsite expert for the patient dining and ordering systems (At Your Request and Healthtouch)Ideally, qualified candidates will have the following experience:- Strong project management experience.- Strong understanding of regulatory compliance including JACHO, and CMS.- Previous management level experience and ability to engage and build strong relationships with client management; nursing staff; and patients- Ability to manage multiple priorities.- Professional communication skills.- Passion for a high level of customer service
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Sodexo at Clear Lake Regional Medical Center located in Webster, TX has an exciting opportunity for a Patient Services Manager. Clear Lake is a 680-bed general medical and surgical facility where we serve approximately 1200 patient meals per day. The selected candidate will support the "Expressly for You" room service program by managing, developing and holding accountable a team of approximately 25 ambassadors and diet office clerks. The ideal candidate will have previous experience in patient services/satisfaction, a history of developing staff, examples of problem solving and excellent customer service skills. This work schedule will include alternating weekends and some holidays. Responsibilities will include: - Meal rounds on the floors.- Training and development of staff.- Ensuring food quality and compliance with HACCP guidelines.- Direct customer interaction.- Working with the culinary staff to address any customer complaints or issues relative to food items. The successful candidate will possess at least two years of lead food management or supervisory experience with a focus on customer service and satisfaction as well as the ability to be creative and innovative, a strong working knowledge of food safety and sanitation guidelines, a commitment to quality and customer service as well as excellent leadership and communication skills. Previous patient services experience is preferred, but candidates with proven track records of food management and customer/guest satisfaction from other hospitality industries will also be considered.
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Sodexo is seeking a Patient Services Manager 2 for Keck USC Medical Center located in Los Angeles, CA. Keck is a modern facility that offers some of the most sophisticated technology available. Among the hospital’s advanced services are neurointerventional radiology, cardiac catheterization and interventional cardiology. Is this opportunity right for you?At Sodexo, you will find the ingredients for a great career in food service management specializing in Patient Services. With benefits including schedules that encourage work-life balance and continuing education opportunities, you’ll enjoy an improved quality of life that’s unique in the hospitality industry. Are you the experienced Patient Services Manager we’re seeking? We are looking for candidates who can:- implement performance improvement and quality assurance programs targeted to improve customer satisfaction;- monitor patient tray operations and daily meal rounding;- perform menu writing and analysis;- interact with patients and the nursing staff;- handle large projects and balance daily operations- perform tray assessments, training, stocking/inventory of the floors; and- perform some HR functions and direct supervision of hourly associates. The ideal candidate will have the following:- Excellent leadership and communication skills with the ability to maintain the highest of standards and implement company policies- Previous experience with Healthtouch or similar nutrition software - Experience with regulatory and compliance within food services- Strong management skills, preferably in health care - At least 2-3 year's experience as a Patient Services Manager or similar role- Must be a Registered Dietitian Working for Sodexo:How far will your ambition, talent and dedication take you? Sodexo fosters a culture committed to the growth of individuals through continuous learning, mentoring and other career growth opportunities, along with the performance of organizations. We believe it is important for our work to be meaningful to all who contribute to it, and we remain faithful to our mission, our core values and the ethical principles that have guided us since 1966. We support these values and help them thrive in each employee. We strive to make working for Sodexo a genuinely great experience with benefits to promote your professional, personal and financial well-being, and to improve your Quality of Life now and into the future. Our experiences with our over 50 million customers each and every day enable us to develop Quality of Life services that reinforce the well-being of individuals, improving their effectiveness and helping companies and organizations to improve performance … every day. Apply Now!Are you ready to start your Sodexo career? Apply now! Not the job for you? At Sodexo, we offer Food Service Management positions in a variety of business segments, including Corporate, Schools, Universities, Government and Agencies, Healthcare, Senior Living and Sports and Leisure locations across the United States. Continue your search for Food Service Management jobs. Connect with this recruiter on LinkedIn or TwitterPlease visit the Sodexo Network with Us page and consider signing up for our Career Connections eNewsletter
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Sodexo is seeking an experienced Patient Services Manager at St. Elizabeth's Medical Center, a teaching hospital of Tufts University School of Medicine, offers patients access to some of Boston's most respected physicians and advanced treatments for a full-range of medical specialties, including family medicine, cardiovascular care, women and infants' health, cancer care, neurology care, and orthopedics. St Elizabeth’s is a 272 bed with Expressly for You (EFY) patient meal service in Boston, MA. Is this opportunity right for you?At Sodexo, you will find the ingredients for a great career in food service management specializing in Patient Services. With benefits including schedules that encourage work-life balance and continuing education opportunities, you’ll enjoy an improved quality of life that’s unique in the hospitality industry. We are looking for Patient Services Manager candidates who can:- implement performance improvement and quality assurance programs targeted to improve customer satisfaction;- monitor patient tray operations, and daily meal rounding;- interact with patients and the nursing staff;- perform tray assessments, training, stocking/inventory of the floors; and- perform some HR functions and direct supervision of 30 hourly employees. The ideal candidate will have the following:- Excellent leadership and communication skills with the ability to maintain the highest of standards and implement company policies- Previous experience working in a high volume facility- Supervisory skills, preferably in health care- Candidates with restaurants, hotels and other hospitality food service settings will also be consideredWorking for Sodexo: How far will your ambition, talent and dedication take you? Sodexo fosters a culture committed to the growth of individuals through continuous learning, mentoring and other career growth opportunities, along with the performance of organizations. We believe it is important for our work to be meaningful to all who contribute to it, and we remain faithful to our mission, our core values and the ethical principles that have guided us since 1966. We support these values and help them thrive in each employee. We strive to make working for Sodexo a genuinely great experience with benefits to promote your professional, personal and financial well-being, and to improve your Quality of Life now and into the future. Our experiences with our over 50 million customers each and every day enable us to develop Quality of Life services that reinforce the well-being of individuals, improving their effectiveness and helping companies and organizations to improve performance … every day. Apply Now!
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Patient satisfaction drives you towards success. Knowing you made a difference motivates your personal satisfaction.Sodexo is seeking a Patient Services Manager 2 for OU Children's Hospital located in Oklahoma City, OK. OU Children's is a 348 Bed Acute Care Teaching Children's and Women's Hospital. This position will directly oversee the Patient Services department, a centralized diet office for two hospitals, and a team of 4 supervisors and 45 hourly employees. The unit operates using Sodexo's 'At Your Request' (AYR) room service program. Previous management experience is essential. Certified Dietary Manager, Registered Dietitian and/or Diet Tech preferred but not required. Typical schedule is Monday through Friday from 8am-6pm. The successful candidate will: - evaluate and develop service levels for the overall Patient Services Program targeted to exceed patient and customer satisfaction; - oversee Sodexo’s Patient Dining Program and daily meal rounding inclusive of service recovery;- collaborate with clinical, food service and interdisciplinary teams to enhance the patient experience;- perform tray assessments to ensure food quality and presentation and tray accuracy;- exceed Sodexo standards for Gold Checks and achieve successful regulatory inspections and audits; and/or- perform management functions that include direct supervision of hourly associates including employee development. Is this opportunity right for you? We are looking for candidates who have: - excellent leadership and communication skills with the ability to maintain the highest of standards and implement company policies;- passion for our patients and customers to ensure our Sodexo CARES (Compassion, Accountability, Respect, Enthusiasm and Service) behaviors are followed daily; - knowledge of nutrition and specialized diets;- experience with oversight of diet offices; and/or- strong management skills, preferably in health care. Learn more about The Children's Hospital - OU Medicine at https://www.oumedicine.com/oumedicine/the-children's-hospital Learn more about Sodexo’s Benefits Not the job for you? We offer Food Service Management and Patient Services positions in a variety of business segments, including Corporate, Schools, Universities, Government and Agencies, Health Care, Senior Living and Sports and Leisure locations across the United States. Continue your search for Food Service Management jobs. Working for Sodexo:At Sodexo, you will find the ingredients for a great career in food service management specializing in Patient Services. With benefits including schedules that encourage work-life balance and continuing education opportunities, you’ll enjoy an improved quality of life that’s unique in the hospitality industry.
