Sodexo is looking for a Patient Service Manager 2 in New York, NY NYU Langone Health is one of the nation’s premier academic medical centers. Our trifold mission to serve, teach, and discover is achieved daily through an integrated academic culture devoted to excellence in patient care, education, and research.As the Patient Service Manager will be responsible for direct supervision of the NYU patient program. The Patient Service Manager will work closely with the clinical staff to improve the quality of care. The Patient Service Manager will also be responsible for training and educating staff on program, menus and processes as it relate to patients. Develop relationship with nursing and other multi disciplinary team members by rounding on the units, conducts tray audits for accuracy and tray assessments daily, maintains a safe, clean and functional work environment and adheres to TJC, CMS and DOH guidelines.  Job Responsibilities include:- Interact with patients and be the primary liaison for the clinical (physicians, nursing, and pharmacy) and food service teams.- Ensures compliance to Sodexo operating policies and procedures and works to maintain those standards.- Accountable for the execution of service quality and ensures customer and client satisfaction.- Be the on-site expert for the patient dining and ordering systems (At Your Request/ Expressly for You) Ideally, qualified candidates will have the following experience:- Prior experience in leading and directing a patient delivery program is required- Strong understanding of regulatory compliance including JACHO, and CMS.- Previous management level experience and ability to engage and build strong relationships with client management; nursing staff; and patients- Ability to manage multiple priorities.- Professional communication skills.- Passion for a high level of customer serviceLearn more about Sodexo’s Benefits  Not the job for you? At Sodexo, we offer Culinary positions in a variety of business segments, including Corporate, Schools, Universities, Government and Agencies, Health Care, Senior Living and Sports and Leisure locations across the United States. Continue your search for Culinary jobs. Working for Sodexo:At Sodexo, you will find the ingredients for a great culinary career. With benefits including schedules that encourage work-life balance, reimbursement of association dues and continuing education opportunities, you’ll enjoy an improved quality of life that’s unique in the hospitality industry.

At Sodexo we believe that Quality of Daily Life contributes to the progress of individuals and the performance of organizations. Sodexo designs, manages and delivers comprehensive service solutions to create an outstanding experience for the people we serve. We have an exceptional career opportunity for a Patient Services Manager 2 to join our team at the Vidant Medical Center in Greenville, NC. Sign on bonus is available! Located in Greenville, the fast-growing cultural hub of eastern North Carolina, Vidant Medical Center is the heart of the Vidant Health system. We have 974 licensed beds and are proud to offer extensive inpatient and outpatient services to more than 1.4 million people across 29 counties. Vidant Medical Center serves as the flagship teaching hospital for the Brody School of Medicine at East Carolina University. Every day, we work to improve patient outcomes through groundbreaking research, innovative technologies and award-winning programs and services at our state-of-the-art facilities. Putting patients first is more than a goal here — it’s a way of life. That’s why we continue to be recognized nationally for our patient- and family-centered approach to care, and why we’re the ultimate regional resource for comprehensive health services and clinical expertise.  The successful candidates will: - evaluate and develop service levels for the overall Patient Services Program targeted to exceed patient and customer satisfaction; - oversee Sodexo’s Patient Dining Program and daily meal rounding inclusive of service recovery;- collaborate with clinical, food service and interdisciplinary teams to enhance the patient experience;- perform tray assessments to ensure food quality and presentation and tray accuracy;- exceed Sodexo standards for Gold Checks and achieve successful regulatory inspections and audits; and/or- perform management functions that include direct supervision of hourly associates including employee development. Is this opportunity right for you? We are looking for candidates who have: - excellent leadership and communication skills with the ability to maintain the highest of standards and implement company policies;- passion for our patients and customers to ensure our Sodexo CARES (Compassion, Accountability, Respect, Enthusiasm and Service) behaviors are followed daily; - knowledge of nutrition and specialized diets;- experience with oversight of diet offices; and/or- strong management skills, preferably in health care. Learn more about Sodexo’s Benefits  Not the job for you? We offer Food Service Management and Patient Services positions in a variety of business segments, including Corporate, Schools, Universities, Government and Agencies, Health Care, Senior Living and Sports and Leisure locations across the United States. Continue your search for Food Service Management jobs. Working for Sodexo:At Sodexo, you will find the ingredients for a great career in food service management specializing in Patient Services. With benefits including schedules that encourage work-life balance and continuing education opportunities, you’ll enjoy an improved quality of life that’s unique in the hospitality industry. 

Do you have a passion for helping others? Sodexo is seeking a dynamic food service leader to lead a large complex operation at the prestigious MedStar Georgetown University Medical Center located in Washington DC. Successful candidates will have a proven track record in delivering exceptional outcomes and demonstrated ability in developing large diverse teams. System support includes: HR, Clinical Nutrition, and Patient Services.  As the Patient Service Manager you will be responsible for patient services within Georgetown University Hospital which is a 609 licensed bed facility. The Patient Service Manager will work closely with the clinical staff to improve the quality of care. The Patient Service Manager will also be responsible for training and educating staff on program, menus and processes as it relate to patients. Develop relationship with nursing and other multi disciplinary team members by rounding on the units, conducts tray audits for accuracy and tray assessments daily, maintains a safe, clean and functional work environment and adheres to TJC, CMS and DOH guidelines. Is this opportunity right for you?At Sodexo, you will find the ingredients for a great career in food service management. With benefits including schedules that encourage work-life balance and continuing education opportunities, you’ll enjoy an improved quality of life that’s unique in the hospitality industry. Are you the experienced Patient Services Manager we’re seeking? We are looking for candidates who will:- have oversight of day-to-day operations of all patient food operations- deliver high quality food service on the floors to patients- achieve company and client financial targets and goals- develop and maintain client and customer relationships- develop strategic plans- create a positive environment- ensure Sodexo Standards are met.The ideal candidate:- has a work history demonstrating strong leadership skills, as well as previous supervisory experience and the ability to work collaboratively- has the ability to manage multiple priorities, demonstrate professional communication skills, and a passion for a high level of customer service- can demonstrate the ability to prioritize tasks and exhibit flexibility to take on additional responsibilities as needed- can demonstrate working knowledge of Sodexo Food Management Systems (FMS) and The Market Connections (TMC), and is proficient in computer skills and report management experience. Learn more about Medstar Georgetown University Hospital Center https://www.medstargeorgetown.org/ Learn more about Sodexo’s Benefits  Working for Sodexo:How far will your ambition, talent and dedication take you? Sodexo fosters a culture committed to the growth of individuals through continuous learning, mentoring and other career growth opportunities, along with the performance of organizations. We believe it is important for our work to be meaningful to all who contribute to it, and we remain faithful to our mission, our core values and the ethical principles that have guided us since 1966. We support these values and help them thrive in each employee. We strive to make working for Sodexo a genuinely great experience with benefits to promote your professional, personal and financial well-being, and to improve your Quality of Life now and into the future. Our experiences with our over 50 million customers each and every day enable us to develop Quality of Life services that reinforce the well-being of individuals, improving their effectiveness and helping companies and organizations to improve performance … every day. Not the job for you?At Sodexo, we offer Food Service Management positions in a variety of business segments, including Corporate, Schools, Universities, Government and Agencies, Health-care, Senior Living and Sports and Leisure locations across the United States. See more Food Service Management jobs here.  

 Sodexo is looking for a Patient Service Manager 2 in New York, NY This position will suppot Henry J Carter Hospital  which is a 365 bed acute care and post acute care facility in New York, NY.  This position will oversee food operations trayline service, patient services and staff within the location. This facility offers a cook chill environment and is a union employee environment  Job Responsibilities include:- Interact with patients and be the primary liaison for the clinical (physicians, nursing, and pharmacy) and food service teams.- Ensures compliance to Sodexo operating policies and procedures and works to maintain those standards.- Accountable for the execution of service quality and ensures customer and client satisfaction.- Be the on-site expert for the patient dining and ordering systems (At Your Request/ Expressly for You) Ideally, qualified candidates will have the following experience:- Prior experience in leading and directing a patient delivery program is required- Strong understanding of regulatory compliance including JACHO, and CMS.- Previous management level experience and ability to engage and build strong relationships with client management; nursing staff; and patients- Ability to manage multiple priorities.- Professional communication skills.- Passion for a high level of customer serviceLearn more about Sodexo’s Benefits  Not the job for you? At Sodexo, we offer Culinary positions in a variety of business segments, including Corporate, Schools, Universities, Government and Agencies, Health Care, Senior Living and Sports and Leisure locations across the United States. Continue your search for Culinary jobs. Working for Sodexo:At Sodexo, you will find the ingredients for a great culinary career. With benefits including schedules that encourage work-life balance, reimbursement of association dues and continuing education opportunities, you’ll enjoy an improved quality of life that’s unique in the hospitality industry.

Join a great team where patients are at the heart of everything we do! Sodexo is seeking a Patient Services Manager 2 for Orange Park Medical Center in Orange Park, FL. Orange Park Medical Center is a growing and dynamic healthcare environment located near Jacksonville Florida and licensed for 317 beds.  As a Level II Trauma Center with Pediatric Emergency Services we provide emergent care to Clay County as well as many other services.  Our service lines include: labor & delivery, pediatrics, neonatal, oncology, medical surgical, medical intensive care, cardiovascular intensive care, ambulatory surgery, behavioral health and inpatient rehabilitation.   The successful candidate will: - evaluate and develop service levels for the overall Patient Services Program targeted to exceed patient and customer satisfaction; - oversee Sodexo’s EFY-Patient Dining Program and daily meal rounding inclusive of service recovery;- collaborate with clinical, food service and interdisciplinary teams to enhance the patient experience;- perform tray assessments to ensure food quality and presentation and tray accuracy;- exceed Sodexo standards for Gold Checks and achieve successful regulatory inspections and audits; and/or- perform management functions that include direct supervision of hourly associates including employee development.- participate in evening and weekend "Manager on Duty" rotation- assist with retail areas as needed Is this opportunity right for you? We are looking for candidates who have: - excellent leadership and communication skills with the ability to maintain the highest of standards and implement company policies;- passion for our patients and customers to ensure our Sodexo CARES (Compassion, Accountability, Respect, Enthusiasm and Service) behaviors are followed daily; - knowledge of nutrition and specialized diets;- experience with oversight of diet offices; and/or- strong management skills, preferably in health care. Learn more about Orange Park Medical Center at https://orangeparkmedical.com/ Learn more about Sodexo’s Benefits  Not the job for you? We offer Food Service Management and Patient Services positions in a variety of business segments, including Corporate, Schools, Universities, Government and Agencies, Health Care, Senior Living and Sports and Leisure locations across the United States. Continue your search for Food Service Management jobs. Working for Sodexo:At Sodexo, you will find the ingredients for a great career in food service management specializing in Patient Services. With benefits including schedules that encourage work-life balance and continuing education opportunities, you’ll enjoy an improved quality of life that’s unique in the hospitality industry.

  Sodexo is looking for a Patient Service Manager 2 in Bronx, NY Jacobi Medical Center is a 458 Bed Acute Care Hospital located in Bronx, NY. This location offers Cook Chill Meal Delivery System with 75 hourly Union employees. We are looking for a strategic and analytical individual to think outside of the box and drive our patient satisfaction survey process.  We are looking for candidates who can:- implement performance improvement and quality assurance programs targeted to improve customer satisfaction;- monitor patient tray operations and daily meal rounding;- Scheduling and payroll for the team- interact with patients and the nursing staff;- perform tray assessments, training- Service Recovery- Inventory- Ordering - Customer Service Training for our front-line staff- Conducting patient ready room inspections and patient surveys The ideal candidate will have the following:- Excellent leadership and communication skills with the ability to maintain the highest of standards and implement company policies- Previous experience working in a high volume facility- Strong management skills, preferably in health care but not necessarily if you are also a dietitian- 2 years of management experience preferred Careers in Healthcare: Working for Sodexo in Healthcare allows you to offer patients, healthcare professionals and caregivers around the world the best healthcare experience possible while influencing patient satisfaction, as well as cost reduction and increased productivity for our clients. Sodexo’s unique CARES culture develops a dynamic atmosphere where employees are respected, turnover is low and career growth opportunities are created from within. Working for Sodexo:How far will your ambition, talent and dedication take you? Sodexo fosters a culture committed to the growth of individuals through continuous learning, mentoring and other career growth opportunities, along with the performance of organizations. We believe it is important for our work to be meaningful to all who contribute to it, and we remain faithful to our mission, our core values and the ethical principles that have guided us since 1966. We support these values and help them thrive in each employee.

  Sodexo is looking for a Patient Service Manager 2 in New York, NY This is an 800+ bed cook chill facility, unionized (1199), roughly 50% behavioral health population. Position manages daily tray-line activities, including but not limited to patient rounding, tray delivery, patient tray assessment, service recovery.The ideal candidate will be well organized, able to delegate tasks and follow up with assignments to the staff, strong management and leadership skills and the ability to manage and develop a team of approximately 60 union front-line staff, 4 supervisors. Experience with HealthTouch is preferred but not required Job Responcibilities:- Have healthcare management experience a plus.- ServSafe certified and well-versed in regulatory and sanitation practices- Regularly analyze patient satisfaction data and implement additional measurements and action plans in these areas to achieve optimal unit performance.- Oversight of the Patient Services area, patient food service production, and diet office- Ensuring excellence in service quality and delivery schedules- Acting as the liaison between the dietitians, nursing managers and the units. This role will participate in patient safety, patient experience initiatives.- Working with the diet office to review and address any patient menu/meal concern. Daily patient meal rounding- Identifying process improvement initiatives and overseeing the implementation.- Employee training for compliance, safety, sanitation, customer service and HR Functions- Regularly analyzing patient satisfaction data and implementing additional measurements and action plans in these areas to achieve optimal unit performance.- Ensuring and driving efforts for Gold Check Standards & HACCP guide lines- Creating a positive environment and successfully motivating and managing a team of union hourly associates- Working with the culinary team staff to address any customer complaints or issues relative to food itemsCareers in Healthcare: Working for Sodexo in Healthcare allows you to offer patients, healthcare professionals and caregivers around the world the best healthcare experience possible while influencing patient satisfaction, as well as cost reduction and increased productivity for our clients. Sodexo’s unique CARES culture develops a dynamic atmosphere where employees are respected, turnover is low and career growth opportunities are created from within. Working for Sodexo:How far will your ambition, talent and dedication take you? Sodexo fosters a culture committed to the growth of individuals through continuous learning, mentoring and other career growth opportunities, along with the performance of organizations. We believe it is important for our work to be meaningful to all who contribute to it, and we remain faithful to our mission, our core values and the ethical principles that have guided us since 1966. We support these values and help them thrive in each employee.

Are you a natural problem-solver, do you thrive on challenges? Are you also an expert at implementing solutions? Sodexo is seeking a Program Specialist 1 –with our Benefit Labor Team. This position is based out of the Cheektowaga, NY office.  This position will support the Monday through Friday shift from 8:30 AM - 5:00 PM (EST). Sodexo is looking for a Program Specialist to work with union operations within the company. You will provide the best customer service and work on accounts payable functions.  We are looking for candidates who will be responsible for:  -Reconciling and disbursing union dues deductions  -New union unit set-up and union employee coding  -Researching, analyzing and resolving union dues deduction issues as dictated by collective bargaining agreements  The ideal candidate will have/be:- detailed oriented, flexible, and have the ability to manage multiple priorities; and- excellent organization, communication and project management skills.- Accounting/bookkeeping background The Benefit Labor Team administers benefits for Sodexo employees covered under 375 collective bargaining agreements througout the United States. Additional functions include managing unemployment, acquisitions and new units, direct pay and union dues functions.

Sodexo Government Services is looking for an Program Specialist (a.k.a) Engineering Technician/Technical Writer, for a new Facilities Maintenance contract at the Balboa Navy Medical Center (and outlying medical treatment facilities) in San Diego, CA. Will be part of the team responsible for supporting all preventative and corrective maintenance at the main hospital (1.4M sf) and 11 medical treatment facilities (total 2M sf).   Program Specialist (a.k.a. Engineering Technician/Technical Writer) Qualifications and Experience:- Technically qualified in the field of engineering support and technical writing for development of Standard Operating Procedures (SOPs) and Statements of Work (SOWs) for maintenance and repair of medical or commercial facility infrastructure systems.- Experience with The Joint Commission compliance (maintenance and documentation [including all CMMS work requests and all supporting testing/certification/verification (in-house or subcontracted) documentation] requirements for Environment of Care (EOC) and Life Safety (LS) compliance) as required for healthcare facilities, is desirable.- Experience in a government health care environment is desirable.This position offers a predominantly Monday through Friday, schedule. Accrue 3 weeks of paid vacation per year (first year pro-rated based on date of hire).  Medical Benefits beginning date of hire, and 401K with company match eligible.  Sound like the opportunity you've been searching for? Apply today to grow with Sodexo, a world leader in Quality of Life Service.

Sodexo Government Services is looking for a Quality Control Manager (SO Work), for a new Facilities Maintenance contract at the Balboa Navy Medical Center (and outlying medical treatment facilities) in San Diego, CA. Reporting to the Site Safety & Health Officer, will be responsible for quality assurance/quality control for all service order work (SO) of all preventative and corrective maintenance, site safety, project management, mandatory reporting, inspections, etc. at the main hospital (1.4M sf) and 11 medical treatment facilities (total 2M sf).   Are You the One? Our clients depend on your expertise to help them to optimize their business. If you are a Strategic Quality Assurance Manager with the ability to develop innovative technical solutions while successfully managing key performance indicators to drive strong business results, this may be the opportunity for you! Key Responsibilities:Quality Assurance Manager (a.k.a. Quality Control Manager (Service Order Work) Qualifications and Experience:- Technically qualified in the field of Healthcare Facilities Maintenance Management with experience in quality assurance/quality control in medical/health care (bedded-inpatient) facility operations and maintenance for 24-hour (24/7/365) operations, maintenance and repair of medical or commercial facility infrastructure systems.- Working experience with NFPA, EPA, TJC, OSHA codes and standards.- Experience with The Joint Commission compliance (maintenance and documentation [including all DMLSS work requests and all supporting testing/certification/verification (in-house or subcontracted) documentation] requirements for Environment of Care (EOC) and Life Safety (LS) compliance) as required for healthcare facilities.- Experience in a government health care environment is desirable.This position offers a predominantly Monday through Friday, schedule. Accrue 3 weeks of paid vacation per year (first year pro-rated based on date of hire).  Medical Benefits beginning date of hire, and 401K with company match eligible.  Learn more about Sodexo’s Benefits  Sound like the opportunity you've been searching for? Apply today to grow with Sodexo, a world leader in Quality of Life Service.Not the job for you? At Sodexo, we offer Facilities Management positions in Corporate, Schools, Universities, Energy and Resources, Government and Agencies, Healthcare and Senior Living locations across the United States. Continue your search for Facilities Management jobs.Working for Sodexo:How far will your ambition, talent and dedication take you? Sodexo fosters a culture committed to the growth of individuals through continuous learning, mentoring and career growth opportunities.Make an Immediate Impact.Sodexo is the North American leader for Quality of Life Services. More than 150,000 Sodexo employees work to improve the quality of daily life for our 13,000 client sites in North America. Sodexo partners with clients to help them attain their strategic vision by developing Facility Management service solutions that increase the effectiveness of their people, enhance their business processes and optimize their infrastructure, which deliver tangible outcomes. Our client portfolio spans multiple markets across the nation including education, corporate services, healthcare and government services, which means we can offer a career full of variety, challenge and tremendous growth opportunities.