Sodexo has an opening for a Senior Manager, Telephony This is a remote role with the preferred candidate residing in the Eastern Time Zone The Senior Manager, Telephony directs a team responsible for the architecture, implementation and support of the Sodexo North American (NORAM) Telephony system. Works closely and in partnership with the Global IS&T Leadership Team to align standards, processes, technologies, leverage Global contracts and support shared objectives through formal and informal synergies. Responsible for budget, forecast and spend management across multiple cost centers. Manage external partner relationships, contract terms and SLA attainment for all services. Collaborates and aligns with internal IT and business stakeholders to deliver telephony services for both corporate regional offices and field units. The successful candidate will:- Set strategic direction and continually evolve the NORAM telephony systems to meet user needs while aligning with overall Sodexo global architecture - Establish project priorities, manage quality, timely execution in conjunction with IT, business segments, mergers and acquisitions and Group initiatives - Establish relationships with strategic partners delivering IT services to ensure strong partnerships, delivery of quality services and KPI management - Effectively manage telecom financials (budgets, forecast, invoice payment. Execute an end user chargeback process for telecom services) - Perform leadership responsibilities including staff performance reviews, development, and succession plans Is this the right opportunity for you? We are seeking candidates that have/are:- Proven Leadership/Management skills, strategic planning capability - Strong knowledge of IT infrastructure compliance methods and management controls - Proven track record of building highly capable teams, upskilling and ensuring collaboration and results - Experience in infrastructure project budgeting, forecasting and business case development - Experience in process development and process improvement methods - Experience effectively communicating with Senior Management across business segments and IT about telephony planning and effectiveness- Ability to set and manage strategic partnerships with vendors and outside suppliersSodexo offers a full array of benefits including paid time off, holidays, medical, dental, vision, 401K and access to ongoing training and development programs, tuition reimbursement, plus health and wellness programs. Not the job for you?At Sodexo, we have numerous IS&T positions that support this and other initiatives with similar goals. Continue your search for IS&T jobs.Working for Sodexo:Sodexo fosters a culture committed to the growth of individuals through continuous learning, mentoring and career growth opportunities. Our IS&T team supports 13,000 locations across North America and collaborates with the entire Sodexo Group, spanning 72 countries. Sodexo empowers its employees who have developed a thorough understanding of the organization to create their own career path. #LI-Remote
Sodexo Live! is seeking a Senior National Client Executive (NCE) / Associate Vice President for our Airport Lounge Business Segment. This role will work from a remote home office and candidates should reside near a major airport. The NCE will oversee the day-to-day business operations of lounge business and on-going client relationships. Responsibilities will focus on managing high-volume complementary Lounges within multiple airports, leading salaried and hourly team members in the execution of exceptional business standards on operations, talent, and financial performance. Instilling an appropriate blend of strategic client partnership, and Sodexo vision – mission culture. Providing transparent business philosophies and practices, while creating strong morale and productivity. This person will be actively working within our Airport Lounge accounts nationally. Ideally, we'd like the selected candidate to reside in the Southeast or East coast. This is a travelling position, with up to 75% travel initially. This is a virtual position with a strong base salary, plus bonus, car allowance, great benefits, 401k, 3 weeks paid vacation, and more! The successful candidate will:- Present with design development and project management experience;- Blend brand vision and client expectations and translate to successes;- Develop exceptional client relations and ensure the facility’s product offerings/solutions align with client needs;- Ensure the organization’s brand reputation;- Lead and motivate the management team;- Manage a P&L;- Inspire strategic direction;- Oversee high level food and beverage services;- Manage multiple locations.- Manage all new build out programs- Manage operational compliance standard Is this opportunity right for you? We are looking for candidates who have:- Prior executive-level food and beverage operations experience;- Strong P&L background;- Proven track record providing the highest levels of customer service satisfaction;- Drive solutions that optimize the current business portfolio;- Experience with airport or airline lounges, hotel F&B, preferred;- Passion for customer service;- Excellent communication skillsSodexo offers fair and equitable compensation, partially determined by a candidate's education level or years of relevant experience. While the budgeted range for the position is posted, Sodexo salary offers are based on a candidate's specific criteria, like experience, skills, education and training.
Sodexo has an immediate opening for a Senior Payroll Coordinator to join our team. This is a hybrid role and requires 2 days onsite in our Cheektowaga, NY location. The Senior Payroll Coordinator is responsible for payroll service delivery supporting a 125,000-employee population comprised of exempt and non-exempt employees with varied pay cycles, located throughout US states and territories. The position encompasses: pay data and deduction entry, exception payments and immediate termination pay calculations, payment reconciliations, regulatory reporting, and issue support for business operations. This role also includes customer service/call desk responsibilities. The ideal candidate will possess the following: - Minimum 2 years’ experience in payroll production environment, processing multi-state pay; state regulatory/compliance law knowledge preferred;- Microsoft Office skills (Excel, Word) required.- Accounting or banking experience (helpful).- Experience with ADP/COS application preferred.- Strong communication skills required- Bilingual English/Spanish desiredSound like the opportunity you've been waiting for? Apply TODAY! We look forward to hearing from you.Sodexo offers a full array of benefits including paid time off, holidays, medical, dental, vision, 401K and access to ongoing training and development programs, tuition reimbursement, plus health and wellness programs. Not the job for you?At Sodexo, we offer positions that support a variety of career goals working in diverse business segments, including Corporate Headquarters, Corporate, Schools, Universities, Government and Agencies, Healthcare, Senior Living and Sports and Leisure locations across the United States. Continue your search today.Working for Sodexo:How far will your ambition, talent and dedication take you? Sodexo fosters a culture committed to the growth of individuals through continuous learning, mentoring and career growth opportunities.#LIHybrid
Precise. Reliable. Powerful. Join a team as innovative as the technology we manage. This Position is REMOTE with occasional onsite travel in the Chicagoland area…Must be a local candidate. Sodexo Healthcare is seeking aSenior Procurement Contract Manager for our HTM operations. This position will have national scope on all Sodexo HTM business. The position is remote but would need access to our Chicago metro site at Endeavor Health/ NorthShore for meetings and as needed. Summary of Duties and Responsibilities: - Responsible for vendor contract management for HTM service contract vendors. - Analyzes and makes recommendations for service strategies on high-end equipment. - Sources vendors and responsible for contracts, amendments, renewals/terminations, and content reviews.- Work closely with the business users to support corporate procurement and vendor management objectives.- Lead contract strategy meetings to identify service delivery plan, issues and client requirements, facilitate pricing discussions, and obtain senior management input on timelines and deliverables.- Oversee organizational contract development and management activities and enforce organizational principles of integrity and compliance.- Manage contract review meetings to ensure delivery against objectives and contract budgets. Ideal candidates will present the following profile:- Strong interpersonal and communication skills and demonstrated ability to establish good working relationships with outside vendor representatives, including experience interacting and negotiating with all levels of management, both internal and external.- Knowledge of medical equipment, uses, and components across multiple modalities, imaging and biomed preferred.- Demonstrated experience in development and evaluation of service contracts for bids and request for proposals (including scope of work preparation and pricing sheets)- Ability to work independently in a fast-paced environment and possess a shared organizational value for integrity, flexibility and professional/ethical behavior- Demonstrated experience handling multiple assignments and heavy workload while meeting tight deadlines and negotiation and conflict resolution skills, problem-solving and analytical skills.Is this opportunity right for you?Working in Healthcare Technology Management for Sodexo, you will partner with our Healthcare clients to manage their clinical technology needs. Together, we provide leadership and expertise for their business, patients, residents, and the staff who care for them. At Sodexo, we improve the Quality of Life of all those we serve. If you share these values, apply today! ****A valid driver’s license and acceptable driver’s license record check is required.**** Sodexo offers a full array of benefits including paid time off, holidays, medical, dental, vision, 401K and access to ongoing training and development programs, tuition reimbursement, plus health and wellness programs. Working for Sodexo:How far will your ambition, talent and dedication take you? Sodexo fosters a culture committed to the growth of individuals through continuous learning, mentoring and career growth opportunities. Not the job for you?At Sodexo, we have HTM positions at numerous client locations across the United States. Continue your search for HTM jobs
Sodexo has an opening for a Project Manager for the Finance Continuous Improvements teamwithin our Finance Shared Services Team located in Cheektowaga, NY. Within the team there are many departments and positions so there’s opportunities for growth & advancement. This role will work a hybrid schedule averaging three days in the office and two days from home plus vacation, holidays and personal days. The office offers a modern, collaborative environment with free parking and on-site full-service cafeteria If you are looking for a good work/life balance – we’ve got it. The Finance Continuous Improvements team is looking for a responsible Project Manager to manage and deliver small/medium internal projects on time while within budget and scope. The Finance Continuous Improvements team directly supports the various projects and initiatives impacting business processes primarily within the Financial Shared Service Center and other areas within the Finance function. The Project Manager responsibilities include working closely with the core project team members while preparing comprehensive project plans, resource plans, realistic timeframes/budgets for their assigned projects. This role will manage the project team(s) made up of business and technical resources while managing to the project plan that they developed. To succeed in this role, it requires excellent project management, time management and communication skill sets along with strong collaboration with project sponsor(s), key stakeholders, internal teams and project team members to deliver value-added results on time. Duties/ResponsibilitiesManage small/medium projects through as needed project methodology and coordination of all activities with the project team including: - Project Scope and Change Control Mgt.- Develop Project Plan and Timeline- Manage project specific Action Items, Issue Mgmt., Escalation Mgt. and Risk Mgt.- Project Cost, Benefits, and ROI Methodology. Includes working with Business teams to ensure Segment or department sign off on benefits- IT Change Control process support (if no IT Project Manager assigned) Manage project governance for small/medium projects including:- Develop Project POP, Charter - Plan for and initiate projects using required components of approved methodology- Manage sponsor, stakeholder, Steering, ITSC, and Group approvals as needed Manage project status and meeting management including: - Project Initiation and Kickoff.- Providing regular Status updates- Ensure team meeting agendas, meeting minutes, and action items successfully used- Conduct Project Tollgate reviews- Conduct Pilot and Rollout Go / No Go Meetings Coordinate project deployment with Business, IT and Change Management teams including: - Pilot Success Criteria, Pilot Planning and Pilot Management- Rollout Planning and coordination- Support planning and transition Manage and support project team resources including: - Project team RACI and Structure- Project Team Onboarding- Manage Resource time tracking (for capitalization)- Manage resource skills acquisition and availability Manage vendor selection processes including:- Vendor short list identification and evaluation process and criteria- Conduct Gap Analysis, contract negotiations and SOW development- Develop recommendation and propose to Steering committees and ITSC if needed Project specific process design and coordination including:- Process work - "As Is" and "To Be"- Testing activitiesSodexo offers a full array of benefits including paid time off, holidays, medical, dental, vision, 401K and access to ongoing training and development programs, tuition reimbursement, plus health and wellness programs.Not the job for you?At Sodexo, we offer positions that support a variety of career goals working in diverse business segments, including Corporate Headquarters, Corporate, Schools, Universities, Government and Agencies, Healthcare, Senior Living and Sports and Leisure locations across the United States. Continue your search today.Working for Sodexo:How far will your ambition, talent and dedication take you? Sodexo fosters a culture committed to the growth of individuals through continuous learning, mentoring and career growth opportunities.
Are you looking for a new rewarding role? If you answered YES to all these questions, this role is for you! Sodexo is seeking a Senior Sourcing Manager 2 (Facilities Service) to support a North America Consumers Product Account within the Corporate Services business. This is a REMOTE position, and the ideal candidate should reside on East Coast and Midwest Region. The Senior Sourcing Manager will manage a network of FM suppliers in support for a Consumers Product Client. This role will be the business partner collaborating with our clients to create the Facility and Construction Management strategic sourcing strategy, develop and maintain strong client relationships, and serve as our client's primary point of contact. The successful candidate will:Develop and manage the account's Strategic Sourcing solutions, including, but not limited to: - Lead the alignment of strategic supplier relationships to deliver a nationally impactful and locally relevant stable of suppliers.- Identify market trends, short and long-term sourcing options, and short and long-term partnering opportunities with vendors.- Obtain the best price, quality, and service for purchased products or supplies.- Locate, qualify, and assist in the approval of vendors for purchases and obtain pricing information.- Negotiate contracts within budgetary limitations and scope of authority.- Negotiate with vendors for optimum quality, price, availability, delivery, freight, and terms.- Manage vendor key performance indicators (KPIs) and fees at risk (FARs)- Lead the account's standardization of supply chain management. The ideal candidate will have: - 5-7 years of experience leading strategic sourcing initiatives specifically for hard and soft FM services- Experience building a sourcing program for a multi-state account.- Has a solid understanding of Facilities Management, including but not limited to Janitorial services, HVAC, landscaping, and security. - Experience working in a contract management environment and with an FM service provider- Has a proven track record of working with large-scale bids and negotiating large deals.- Ability to use metrics and reporting software to support presentations (internal, client-facing, and external) Not the job for you? At Sodexo, we offer Facilities Management positions in Corporate, Schools, Campus, Energy and Resources, Government and Agencies, Healthcare, and Senior Living locations across the United States. Continue your search for Facilities Management jobs.
We are the Communities we serve! This account is part of the SodexoMAGIC portfolio of business. Use your passion for service to create a positive impact and make a difference in the communities we serve! SodexoMAGIC is a joint Sodexo/ Magic Johnson venture. SodexoMAGIC promises to empower the communities we serve by offering best-in-class food & facilities management solutions, which create a positive impact and make a difference in the lives of our clients and customers. SodexoMAGIC offers our dedicated service via the following Sodexo segments: Corporate Services, Hospitals, K-12 Schools, Universities Are you looking for a new rewarding role? If you answered YES to all these questions, this role is for you! SodexoMagic is seeking a Senior Sourcing Manager (Facilites Service) to support our client within the Corporate Services business. This is a hybrid position, and the ideal candidate should reside in New Jersey, New York, or Pennsylvania. The successful candidate will:Develop and manage the account’s strategic sourcing solutions including, but not limited to: - In a business partner’s capacity, gain understanding of specific needs and configure regional suppliers to meet site / location specific requirements.- Lead the alignment of strategic supplier relationships to deliver a nationally impactful and locally relevant stable of suppliers.- Formulates and executes sourcing and procurement strategies which make efficient use of company resources, identify market trends, identify short and long-term sourcing options, and identify short and long-term partnering opportunities with vendors.- Obtain the best price, quality and service for the products or supplies purchased.- Locate, qualify, and assist in the approval of vendors for purchases and obtain pricing information.- Prepare and evaluate vendor bid or quote specifications.- Develop and implement creative and aggressive cost containment programs by establishing supplier criteria and developing vendor relationships.- Negotiate contracts within budgetary limitations and scope of authority.- Negotiate with vendors to obtain optimum quality, price, availability, delivery, freight and terms.- Develop and ensure that purchasing activities follow applicable internal control standards.- Maintain the highest level of Integrity in vendor interactions.- Manage outcomes and operational effectiveness.- Manage vendor key performance indicators (KPI’s) and fee at risk (FAR’s)- Lead the account’s standardization of supply chain management.- Maintain account and client relationships to identify and document strategic sourcing needs, making continual improvements to ensure the supplier network stays current.Is this opportunity right for you? We are looking for candidates who have:- 5-7 years of experience of leading strategic sourcing initiatives specifically for hard and soft FM services- Experience building a sourcing program for a multi-state account.- Solid understanding of the corporate FM and CM industry and experience working with an FM service provider- Experience working on large scale bids and able to negotiate large deals.- Ability to use metrics and reporting software to support presentations (internal, client facing and external)- Experience in a fast pace and matrix organization.- Confident, articulate, and professional speaking abilities (and experience)- Develop category strategies and SOW's (Statements of Work) SOURCING FM CATEGORIES:MRO Janitorial Services Janitorial Consumables HVAC and Refrigeration Snow Landscaping Exterior Services Electrical Plumbing Mechanical Elevators Fire Systems Pest Control Generators/UPS/Electrical Security Waste Management Water Treatment Working for Sodexo:How far will your ambition, talent and dedication take you? Sodexo fosters a culture committed to the growth of individuals through continuous learning, mentoring and career growth opportunities.
Are you a strategic, innovative facilities leader ready to help clients optimize their business? Sodexo Energy and Resource is seeking a Senior Technical Support Manager for a prominent Oil and Gas Client in Houston, TX. Are you the One?We are seeking an energetic facilities operations Technical Support Manager with critical systems experience in data center maintenance to serve as a technical resource for additional facilities in all areas of mechanical, electrical, and plumbing (MEP) systems. The position will help ensure overall availability and reliability to meet or exceed defined service levels of operations. The Technical Support Manager will assist in maintaining high reliability and performance while keeping operating costs in facilities at a minimum. This role will coordinate with operations leadership, Engineers, Design, and & Construction firms, as well as critical client stakeholders. The Technical Support Manager will support additional Critical Systems in Office Spaces, Technical Centers/Laboratories as well as Refineries/Industrial facilities. This position will work primarily in an office environment but will support field operations throughout the client’s portfolio. Is this opportunity right for you? We are looking for candidates who:- have experience managing multiple locations or business segments- can build and foster relationships across Sodexo internally to promote comprehensive solution offerings- can develop exceptional client relations and ensure the facility’s product offerings/solutions align with client needs- drive solutions that optimize the current business portfolio- play a key role in and support the succession planning and development of key personnel within the area of responsibility- ensure the organization’s brand reputation- lead and motivate the management and Operations teams, inspiring strategic direction- secure and/or deploy resources- cultivate relationships with clients and other teams within Sodexo The successful candidate will:- Be able to ensure consistency in the application, development, and implementation, of policies and procedures for the maintenance and operational up-time of all facility (MEP) critical systems. Document compliance with those policies and procedures.- Have proven Data Center Engineering Experience- Have experience with root cause analysis and troubleshooting/problem-solving- Be able to read and understand schematics, wiring diagrams, and building drawings- Possess the ability to share knowledge and train peers- Be able to prioritize in a complex, fast-paced environment- Have strong verbal and written communication skills, technical writing or business justifications (white paper experience)- Experience managing diverse teams and other managers.Sodexo offers a full array of benefits including paid time off, holidays, medical, dental, vision, 401K, access to ongoing training and development programs, tuition reimbursement, plus health and wellness programs. Not the job for you?At Sodexo, we offer Facilities Management positions in Corporate, Schools, Universities, Energy and Resources, Government and Agencies, Healthcare, and Senior Living locations across the United States. Continue your search for Facilities Management jobs. Working for Sodexo:At Sodexo, you will find the ingredients for a great career in food service management. With benefits including schedules that encourage work-life balance and continuing education opportunities, you’ll enjoy an improved quality of life that’s unique in the hospitality industry.
Senior Vice President of Operations – Universities (New England Region) Candidate must reside in Massachusetts, Rhode Island, New Hampshire, Connecticut, or Maine. The Successful candidate will: - Be responsible for leading all activities and teams for a specific activity sector or geographic area in a regional segment.- Have strong negotiation & influencing skills to promote sustainable financial models that exceed expectations- Advance the relationship with our union business partners- Lead the division team to deliver on our Quality of Life positioning and achieve a safe working environment that meets or exceeds the economic and commercial performance- Work with the Regional Segment Head to develop and implement the segment strategy within the division and more widely in the region to deliver sustainable, profitable growth and value for Sodexo clients and our business- Partner with the Sales team for the region to ensure that the new development and cross-selling development targets are met through solutions selling and development of a robust pipeline -Manage and develop the division talent in collaboration with HR and segment leadership- Lead the business to achieve economic and commercial performance and managing talent in scope.- Manage Client relationships, business retention, and new business development.- Ensure that all employees under his/her operational control comply with all client, government, corporate, and Segment policies and procedures.- Works under the general direction of the COO for the business segment in North America Responsibilities include but are not limited to: - Articulates the strategic business value of Sodexo to Area clients/prospects by bringing targeted solutions from the full portfolio of services.- Promotes a client/customer-centric operating culture that strives to exceed client goals, objectives, requirements, and expectations.- Oversees the overall development activities, including positioning, strategy development, customer negotiations, contract review, and pricing/costing.- Ensures Sodexo’s Segment goals and objectives are met or exceeded in the Area through District Managers and their support teams.- Achieves Segment goals by providing the leadership, management, and oversight necessary to ensure that the Area’s portfolio of business has the proper solutions, products, metrics, and talent in place to effectively grow the organization and meet/exceed defined revenue and profitability targets and other KPIs.- Responsible for innovation ideation to expand Sodexo’s Service Solutions for current and prospective clients.- Resolves client problems and concerns with agility and professionalism. Establishes organizational protocols and systems to identify client issues, trends, and opportunities and effectively integrate them into Area strategies.- Balances retention efforts at current clients with new business development within the region.- Reallocates resources across the Area to ensure operational excellence in all Area accounts.- Works closely with Service Operations and Transversal functions associated with the segment.- Hire, grow, and develop talent. Takes quick and decisive action on employee issues and performance problems. Provides positive and constructive feedback to employees by coaching, mentoring, counseling, and developing talent for future growth.- In collaboration with Business Development and Service Operations, designs and implements Strategic Partnership programs for the business portfolio that create value for clients/prospects.- Responsible for the portfolio's communications and marketing plans to ensure we drive business outcomes for both the client and Sodexo.- Establishes visibility and relevance for Sodexo in the Area’s industry by preparing presentations to management groups, leadership groups, and boards to explain the company’s market position and initiatives.- As a Change Champion, prepares the region's culture to adapt to and embrace ongoing, fundamental changes that will enable the business to grow and prosper.- Leverages Sodexo’s commitment to diversity and inclusion to extend Sodexo’s reach in Area communities.At Sodexo, we believe every employee should have the resources to be their best. As part of our overall rewards, we offer benefits programs designed to help you maintain a healthy lifestyle including health, dental and vision insurance. We also offer other benefits like paid time off, financial and savings programs, 401k, and access to our employee assistance program and other discounts. Not the job for you?At Sodexo, we offer executive careers that lead our business in Corporate, Schools, Universities, Government and Agencies, Healthcare, Personal and Home Health Services, Senior Living, Sports and Leisure, and Benefits and Reward Services. Positions are located across the United States. Continue your search for Executive positions.Working for Sodexo:How far will your ambition, talent and dedication take you? Sodexo fosters a culture committed to the growth of individuals through continuous learning, mentoring and career growth opportunities.
- Join a creative and innovative team that makes a positive impact on the patient experience. Sodexo is seeking a Single eXpress Manager 2, for Patient Transport at Saint Barnabas Medical Center, located in Livingston, New Jersey. Saint Barnabas is a 600 bed facility with 200 Sodexo paid union staff. This manager will manage the Patient Transport staff. This is a Day shift positions, with some weekends and holidays. This position will report to Direct of Operations on - site. The successful candidate will:- be responsible for driving client and patient satisfaction scores;- provide a safe environment for patients, visitors and staff - effectively manages the Unit Operating System; - support a diverse and inclusive workforce.Is this opportunity right for you? We are looking for candidates who:- have experience leading and managing a team and is a leader who develops and motivates a team to exceed the expectations of clients and customers in service and the technical execution of a healthcare housekeeping system;- have experience driving customer service and/or guest satisfaction results in a healthcare environment is preferred;- possess strong leadership skills and can work independently to drive program compliance and reach project target dates of completion;- can analyze data, present and effectively communicate to all levels within the organization related to training, leading hospital committees and change management;- have experience effectively managing projects within agreed upon timelines;- are results and safety driven;- have in-depth knowledge of housekeeping systems and procedures;- have experience with vendor and contract management- have experience improving patient satisfaction, and driving full compliance to HCAHPS, local, state and Joint Commission standards;- have previous management experience., in a hospital.- can multi-task and set priorities;- are proficient with computers and other technology; and/or
