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- Let your passion for people be the driver of your success at Sodexo. Through your leadership, your team will make a real impact every day.- With your leadership excellence, you’re ready to move up to the next level.- Grow your career and develop a team that shares your desire to make a difference.- Do you possess strong leadership skills and enjoy managing people, processes and projects? - Managing a large team is your super power. Bring your talent to a new role at Sodexo.- You ask instead of command. You see opportunities rather than problems. Share your vision and inspire others. Sodexo is seeking a System Patient Service Manager 2 for Care New England , Providence, Rhode Island. Care New England (CNE) is a non-profit health system, comprising several hospitals in Rhode Island. Founding members Butler Hospital, Kent Hospital & Women and Infants Hospital of Rhode Island formed CNE in February 1996. Based in Providence, Care New England serves the southeastern New England community and many of its hospitals are teaching affiliates of The Warren Alpert Medical School of Brown University. This is a day shift position, with some weekends and holiday. A valid Drivers license is necessary, to commute between locations. This position will report directly of a Client Executive off - site. The successful candidate will:- evaluate and develop service levels for the overall Patient Services Program targeted to exceed patient and customer satisfaction achieve successful regulatory inspections and audits; Is this opportunity right for you? We are looking for candidates who have:- excellent leadership and communication skills with the ability to maintain the highest of standards and implement company policies;- passion for our patients and customers to ensure our Sodexo CARES (Compassion, Accountability, Respect, Enthusiasm and Service) behaviors are followed daily; strong management skills, preferably in healthcare. Responsible for successfully coordinating and directing all patient experience activities within the assigned system. Monitors ongoing, and selectively negotiates as needed, matters relating to system/account patient satisfaction initiatives in order to assure highest client and customer satisfaction levels and account retention, strong employee relations, achievement of financial goals and future business growth plans. Must ensure that all personnel under his/her operational influence comply with all client, government, corporate and division policies and procedures.Working as the Patient Experience Manager, you are responsible for coordinating and directing all patient experience activities in collaboration with unit leadership in order to improve patient satisfaction scores.Responsibilities:• Tracks financial incentives, penalties, and reporting as tied to patient satisfaction performance for respective unit• Maintains and supports client satisfaction at a level that ensures account retention• Administers required client/customer surveys and responds in a timely and effective manner• Monitors and ensures compliance, progression, and follow-up of any patient satisfaction initiatives• Assists in developing, customizing, and/or monitoring a department/unit patient satisfaction action plan to meet each account’s needs• Participates and adds value to hospital committees as necessary (i.e. Patient Satisfaction Committee, Nursing, Administration, HCAHPS Committee, etc.)• Ensures compliance with all regulatory agencies (CMS, JCAHO)• Increases regional patient satisfaction performance by promoting and monitoring patient satisfaction progress and exploiting marketing success• Maintains an awareness of the patient satisfaction updates and industry conditions including internal and external to the accounts and districts• Works closely with on-site management team to reach operational goals• Participates on monthly conference calls with fellow Patient Experience Managers and operations management to communicate patient experience updates, current trends, and identify opportunities to reward and recognize• Participates in all Patient Experience Department learning sessions including monthly educational webinars• Provides recognition for employee when programs are implemented with success• Responsible for preparation and implementation of specific development and training specific plans for patient satisfaction success• Compose patient satisfaction reports as needed to management. • Implement forms, data, and ensure standardization for departmental patient satisfaction operations success.
Sodexo is seeking a Patient Services Manager 2 for Olathe Medical Center, located in Olathe, KS. We are seeking candidates with experience to come join this dynamic team. The Patient Services Manager 2 will oversee Sodexo's Food and Nutrition department at Olathe Medical Center, a 308-bed acute care hospital located in Olathe, KS (20 minutes south of Kansas City, MO). This position will support the Patient Services Room Service program in collaboration with the Clinical Nutrition Manager. The successful candidate will:- Supervise, schedule, train and develop forty (40) food service workers. - Oversee Sodexo’s Room Service Program (Host to Host program)- Implement/conduct performance improvement initiatives to improve customer satisfaction.- Develop training platforms, oversee Food Service Regulatory and Compliance, and initiative quality improvement programs.- Evaluate and develop service levels for the overall Patient Services Program targeted to exceed patient and customer satisfaction; - Oversee Sodexo’s Patient Dining Program and daily meal rounding inclusive of service recovery;- Collaborate with clinical, food service, and interdisciplinary teams to enhance the patient experience;- Perform tray assessments to ensure food quality and presentation and tray accuracy;- Exceed Sodexo standards for Gold Checks and achieve successful regulatory inspections and audits; and/or- Perform management functions that include direct supervision of hourly associates including employee development.Is this opportunity right for you? We are looking for candidates who:- Are a Registered Dietitian or Registered Dietetic Technician- Demonstrate excellent leadership and communication skills with the ability to maintain the highest of standards while creating a positive environment to successfully motivate staff.- Have excellent customer service skills, working will with administration, patients, nursing, physicians and ancillary staff. - Excellent leadership and communication skills with the ability to maintain the highest of standards and implement company policies;- Passion for our patients and customers to ensure our Sodexo CARES (Compassion, Accountability, Respect, Enthusiasm and Service) behaviors are followed daily; - Knowledge of nutrition and specialized diets;- Experience with oversight of diet offices; and/or- Strong management skills, preferably in health care.- Collaborate with the Patient Services Manager at Miami County Medical Center- Directly report to the Operations Manager at Olathe Medical Center Learn more about Olathe Medical Center at: https://www.olathehealth.org/ Learn more about Sodexo’s Benefits Not the job for you? We offer Food Service Management and Patient Services positions in a variety of business segments, including Corporate, Schools, Universities, Government and Agencies, Health Care, Senior Living and Sports and Leisure locations across the United States. Continue your search for Food Service Management jobs. Working for Sodexo:At Sodexo, you will find the ingredients for a great career in food service management specializing in Patient Services. With benefits including schedules that encourage work-life balance and continuing education opportunities, you’ll enjoy an improved quality of life that’s unique in the hospitality industry.
Sodexo Healthcare has a fantastic opportunity for a highly passionate, experienced, organized and disciplined individual with a strong commitment for food operations to join our team at University Hospitals – Cleveland Medical Center as a Patient Services Manager 2. Sodexo is an international organization whose mission is to “Improve the Quality of Daily Life for Everyone We Serve.” This represents a unique opportunity for someone who is hands on in driving results to join a growing health care organization. In this role, you will direct and participate in all of the daily food operations for their patient meal services which is currently utilizing “At Your Request,” a room service meal program. The best qualified candidate will be a self-starter with stellar communication skills, both written and oral, and the ability to effectively manage multiple priorities in a dynamic, fast-paced environment. Responsibilities will include but not limited to:- Direct oversight of the Diet Office and supervision of 29 Diet Office hourly staff & 155 patient services hourly staff- Perform detailed programming functions to make changes to the Health Touch database to ensure patient menu items being offered match the menu options available- Serve as the lead programmer to liaison between Health Touch and University Hospitals Health System to communicate and resolve ongoing database issues and communicate changes to the hospital sites and also act as a liaison during crises leading to system downtimes- Function as the point person during menu revision “go-lives” to ensure integrity of the patient menu order entry system is uninterrupted- Daily patient meal rounding utilizing Service Depot, interacting with patients and nursing staff- Identifying and implementing process improvement initiatives to increase patient satisfaction- Ensuring food safety and sanitation compliance- Oversee patient tray line to ensure meal accuracy University Hospitals is a world renowned health care network and is anchored by the flagship facility, University Hospitals – Cleveland Medical Center. This 1,032 registered bed academic medical center and tertiary-care hospital is ranked by U.S. News & World Report as one of the top 10 health systems in the United States. "Sodexo may require a pre-employment investigation of your criminal conviction history, educational background, past employment, and activities that may relate in any way to your potential fitness for employment. In addition, you may be required to take and pass a drug test or participate in a medical screening, such as TB or respiratory testing, depending on the position and type of unit at issue."
No need to go far to change the world – one patient at a time. Sodexo is seeking a Pediatric Registered Dietitian for Blythedale Children's Hospital located in Valhalla, NY. This Independent Specialty Rehab Hospital is well known for its nation-wide attraction in providing high quality and complex pediatric medical care. The successful candidate will:- Provide nutritional care for the Acute Rehab Unit, specifically focused on chronic & acute illnesses amongst the pediatric population;- Perform quality improvement initiatives such as patient satisfaction rounds and monthly test trays;- Educate health care team members, including physicians and nurses; and- Assist with the Food Service Management team through routine and enthusiastic meal-time supervision. Is this opportunity right for you? We are looking for candidates who have: - Registered Dietitian credentials with experience and comfort level with complex pediatric patients;- Strong comprehension of the principles of clinical nutrition practice, especially nutrition support;- Strong verbal and written communication skills; - Good time management skills be a self-starter and a team player; and- The ability to work well with physicians, nursing and ancillary staff. Learn more about Blythedale Children's Hospital at www.blythedale.org Learn more about Sodexo’s Benefits Not the job for you? At Sodexo, we offer Dietitian positions in a variety of business segments, including Schools, Universities, Health Care and Senior Living locations across the United States. Continue your search for Dietitian jobs. Working for Sodexo:Sodexo fosters a culture committed to the growth of individuals through continuous learning, mentoring and career growth opportunities. As the largest private employer of dietitians, we have tremendous job opportunities for registered dietitians who are looking to get more out of their career!
The Manager will be responsible for managing a team of Patient Equipment Management Solutions (PEMS) Technicians. The PEMS program serves the client health system by providing safe and clean patient medical equipment to nursing floors on a 24x7x365 schedule. As nursing interaction is constant with the PEMS Technicians, this team serves as the face of the Healthcare Technology Management program for the health system. The PEMS program is responsible for:- Receiving requests for medical equipment- Delivering the devices to the patient care area- Recording the use of the medical equipment to the client billing records system- Collecting and retrieving the medical equipment from patient care areas- Cleaning/disinfecting all medical equipment and designated areas currently covered under the PEMS program between patient uses- Isolation cart stocking and delivery- Traction Delivery and set up- Supervising medical equipment rental requests covered under the PEMS programSodexo’s Healthcare Technology leaders have:- strong technical expertise in Healthcare Technology Management, specifically with biomedical and imaging equipment;- project management expertise;- outstanding client relationship building skills;- strong leadership skills and can work independently to drive program compliance and reach project target dates of completion;- the ability to analyze data, present and effectively communicate to all levels within the organization related to training, leading committees and change management;- proficiency with computers and other technology; have strong financial acumen and budget management experience and the ability to develop and motivate a team to exceed the expectations of clients and customers
As a Numbers Ninja, you know how to impact the bottom line. Are you ready to do the same for your career? Springfield Public Schools is looking for a highly motivated Accountability Program Specialist to join the Finance Team! As Accountability Program Specialist, you will take part in all aspects of accounting for meals served to the students of the Springfield Public Schools. Overall, the Accountability Program Specialist will:- Work with the accountability staff members and the classroom teachers to provide necessary training regarding set up and monitoring of the breakfast, lunch, snack, and dinner programs.- Assist in on site audits in the schools for all food programs served to assure proper meal patterns are being provided per the DESE regulations.- Monthly involvement in training the accountability staff to document any issues or concerns on check list as they arise.- Setup record-keeping process for accountability staff.- Review accountability documentation for all sites monthly.- Follow up with classrooms that are deficient regularly until program is successful.- Office meal count data entry from Newton and Edison to Sodexo UFS program.- Understanding of what constitutes a reimbursable meal per the State guidelines. complete reimbursable meal.- Report to Finance Management any ongoing issues with program compliance.- Report to Chef Managers any discrepancies in their area of responsibility, work on action plans as needed.- On-site solutions- Fill any vacant accountability positions for breakfast service- Newton (POS) training / support / assist with IT issues daily- Ensure all safety initiatives are adhered to and staff in kitchens are using appropriate safety equipment i.e., back belts, proper use of carts, proper lifting techniques when delivering BIC - Breakfast In Class bags to classrooms upstairs, cutting gloves, etc.- Rotating staffing of the Breakfast in the Classroom Help Desk at the CNC.- Must be able to travel around the District to train, support, and help solve any on site needs daily.- Any other duties assigned by management. Learn more about Springfield Public Schools at https://www.homegrownspringfield.org/.Learn more about Sodexo’s Benefits Not the job for you? At Sodexo, we offer Finance positions in a variety of markets, including Corporate, Schools, Universities, Government and Agencies, Healthcare, Senior Living and Sports and Leisure locations across the United States. Continue your search for Finance jobs.Working for Sodexo:Sodexo fosters a culture committed to the growth of individuals through continuous learning, mentoring
Sodexo's Finance Initiatives and Integrations (FII) team is looking for a responsible Project Manager (Sr Program Manager) in Cheektowaga, NY to manage and deliver small/medium internal projects on time while within budget and scope. The Finance Initiatives and Integrations team directly supports the various projects that the Financial Shared Service Center leadership decides on based on the current business needs. The Project Manager's responsibilities include working closely with the Sr. Project Manager(s), Program Manager and the Financial Shared Service Leadership Team to prepare comprehensive project plans, resource plans, realistic timeframes/budgets for their projects. This role will manage the project team(s) made up of business and technical resources while managing to the project plan that you developed. To succeed in this role, it requires excellent project management, time management and communication skill sets as you’ll collaborate with project sponsor(s), key stakeholders, internal teams and project team members to deliver value-added results on time. This Project Manager needs to have a background in our Sodexo Finance business processes and how they functionally interact with our SAP system. Duties/ResponsibilitiesManage small/medium projects through as needed project methodology and coordination of all activities with the project team including: - Project Scope and Change Control Mgt.- Develop Project Plan and Timeline- Manage project specific Action Items, Issue Mgmt., Escalation Mgt. and Risk Mgt.- Project Cost, Benefits, and ROI Methodology. Includes working with Business team to ensure Segment or department sign off on benefits- Project CAB and IT Change Control process support (if no IT PM) Manage Project Governance for small/medium projects including:- Develop Project POP, Charter - Plan for and initiate projects using required components of approved methodology- Manage sponsor, stakeholder, Steering, ITSC, and Group approvals as needed Manage Project Status and Meeting Management including: - Project Initiation and Kickoff.- Providing regular Status updates- Ensure team meeting agendas, meeting minutes, and action items successfully used- Conduct Project Tollgate reviews- Conduct Pilot and Rollout Go / No Go Meetings Coordinate Project Deployment with Business, IT and Change Management teams including: - Pilot Success Criteria, Pilot Planning and Pilot Management- Rollout Planning and coordination- Support planning and transition Manage and support project team resources including: - Project team RACI and Structure- Project Team Onboarding- Manage Resource time tracking (for capitalization)- Manage resource skills acquisition and availability Manage vendor selection processes including:- Vendor short list identification and evaluation process and criteria- Conduct Gap Analysis, contract negotiations and SOW development- Develop recommendation and propose to Steering committees and ITSC if needed Project specific Process Design and Coordination including:- Process work - "As Is" and "To Be" Support Business and Testing activities for small/medium projects. Education/Experience- Bachelors of Science Degree in Accounting, Finance, or Business Management - 3-5 years business experience - Project Management certifications preferred- SAP process experience preferred
Precise. Reliable. Powerful. Join a team as innovative as the technology we manage. Sodexo Clinical Technology Management seeks a Clinical Engineer (Project Management) for Nebraska Medicine located in Omaha, NE. Project Management in a healthcare setting required. Master's Degree preferred. Are you a Clinical Engineer or lead biomedical/imaging equipment technology professional who has strong project management experience/training? Here’s your opportunity to use analytic skills to managed and make recommendations for equipment replacement planning and forecasting. Sodexo’s Clinical Engineer (Project Management) have:- Background in clinical engineering and project management, specific to equipment replacement planning & forecasting and contracts analysis;- Experience providing analysis, consultation, and research to establish project time-lines and deliverables;- Participated in cross functional project teams to determine the most appropriate equipment service, purchases, and agreements;- Experience in managing projects, being well organized, self motivated, and have excellent communication skills.Learn more about Sodexo’s Benefits Not the job for you? At Sodexo, we have CTM positions at numerous client locations across the United States. Continue your search for CTM jobs. Working for Sodexo:How far will your ambition, talent and dedication take you? Sodexo fosters a culture committed to the growth of individuals through continuous learning, mentoring and career growth opportunities.
Are you seeking a high visibility role, with challenging opportunities and a rewarding environment? Join a great team where people are at the heart of everything we do! Sodexo is seeking a Purchasing Specialist, for Grady Memorial Hospital, in Atlanta, GA. Grady is the fifth-largest public hospital in the United States and one of the busiest Level 1 trauma centers in the country. Easy access to public transportation and parking is available on-site. Great opportunity to be a part of a growing team in a metro area at a high profile account! This a first shift opportunity and the position will work some weekends and holidays. Our Sodexo Culinary/Retail/ Patient Services teams work to deliver food service operations at Grady Memorial, partnering with them to deliver innovative solutions. These teams also have responsibility for driving client satisfaction by providing stellar customer service via effective communication with all levels of hospital staff, as well as follow-through with action items that impact both client and patient satisfaction. At Sodexo Health Care, patients are the heart of everything we do. Our ability to deliver a great customer service and excellent foodservice for hospitals is key to the full patient experience. Responsibilities of this position will include:- Oversee and place daily orders (food, beverages, nutrition supplies, feeding supplies and equipment, etc.)- Work closely with vendors- Assist with proper product placement in storeroom and Coolers- Proper rotation of all product- Manage all Floor Stock and Clinic Deliveries- Computer skills: FMS, TMC, Excel, Outlook, Word, Power Point- Organization of stockroom- Project management- Procurement knowledge- Direct supervision of 7 staff members- Knowledge of HACCP programs- General Sanitation Learn more about Grady Health: https://www.gradyhealth.org/ Learn more about Sodexo’s Benefits Not the job for you? We offer Food Service Management and Patient Services positions in a variety of business segments, including Corporate, Schools, Universities, Government and Agencies, Health Care, Senior Living and Sports and Leisure locations across the United States. Continue your search for Food Service Management jobs. Working for Sodexo:At Sodexo, you will find the ingredients for a great career in food service management specializing in Patient Services. With benefits including schedules that encourage work-life balance and continuing education opportunities, you’ll enjoy an improved quality of life that’s unique in the hospitality industry.
Join a great team where people are at the heart of everything we do! Sodexo is currently seeking a Purchasing Specialist for ProMedica Toledo Hospital, which is the flagship hospital within the ProMedica System. This position will be responsible for daily ordering of all supplies within the Nutrition Services department as well as acheiving budget. This location is a P&L account. This person will be responsible for ordering and inventory for this high volume, fast paced environment. Position will be responsible for two hospital locations. Responsibilities of this position will include:- Oversee and place daily orders (food, beverages, nutrition supplies, feeding supplies and equipment, etc.)- Work closely with vendors- Assist with proper product placement in storeroom and Coolers- Proper rotation of all product- Manage all Floor Stock and Clinic Deliveries- Computer skills: FMS, TMC, Excel, Outlook, Word, Power Point- Organization of stockroom- Project management- Procurement knowledge- Direct supervision of 6 staff members- Knowledge of HACCP programs- General SanitationProMedica Toledo Hospital is located an 1 hour south of Detroit and an 1 1/2 west of Cleveland. Learn more about Sodexo’s Benefits Not the job for you? We offer Food Service Management and Patient Services positions in a variety of business segments, including Corporate, Schools, Universities, Government and Agencies, Health Care, Senior Living and Sports and Leisure locations across the United States. Continue your search for Food Service Management jobs. Working for Sodexo:At Sodexo, you will find the ingredients for a great career in food service management specializing in Patient Services. With benefits including schedules that encourage work-life balance and continuing education opportunities, you’ll enjoy an improved quality of life that’s unique in the hospitality industry.