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Sodexo’s Corporate Services business segment is seeking (2) Sales Solution Architects to be key contributors to drive the Sodexo offers in the market by building a strong customer value proposition into Marketing and Sales plans at every step, from planning, development to execution. Reporting to the SVP, Finance, the Sales Solution Architect will be strategic to both the Field Sales and Marketing teams and will focus specifically on the Integrated Facilities Management business. This is a virtual position and the successful candidate may office anywhere in the US. The Sales Solution Architect plays a critical role in amplifying the power of the Sodexo offers in the market by building a strong customer value proposition into Marketing plans at every step, from planning to execution. As a strategic partner to both the Field Sales & Marketing teams, the Sales Solution Architect must develop a deep understanding of what it takes to win in market, acting as the “voice of the customer” within the organization. As a senior resource on the team, this role owns areas of high complexity and significant business impact, which may require understanding multiple offers and/or customers via sub-segmentation. In addition, they will be expected to take on visible leadership responsibilities within the team and for project work that crosses multiple customers, segments and/or internal functions. Team members in this role must build and demonstrate strategic and organizational agility, plus effective negotiation bringing data, insights, and strong interpersonal skills to influence a wide range of decisions in a fast-paced environment. Key responsibilities include:- Collaborate with various Segment and transversal functions, including operations and finance, to guide development of strong and innovative proposals to address clients’ needs and represent the best of Sodexo, acting as an overall “quarterback”.- Ensure value propositions are clearly articulated within the proposal and are woven throughout (“stringing the red-thread”) to differentiate Sodexo and ensure the proposal is cohesive.- Focus support on proposal and solution development efforts for large complex bids (>$10M) and accountable to deliver winning proposals and boost Sodexo’s conversion rate, while supporting all bids through innovative content & offer development in conjunction with Marketing and Creative Services.- Provide Field Sales and Sales leaders with leverage to concentrate on business development activities outside of proposal development by designing solutions that address client needs as identified by Field Sales. Preferred qualifications:- Strong leadership, motivational and collaborative skills with high ability to influence without authority across a team of diverse stakeholders (including Sales leadership, Field Sales, Marketing, Insights, Technical Solution Developers, Finance, HR, Legal, and Operations) who are not direct reports and are rarely co-located.- Experience in a client-facing sales role with proven sales acumen. Ability to nurture relationships with current and prospective clients and ability to identify and solution for clients’ needs.- Excellent written and verbal communication skills. Ability to accurately translate technical knowledge and requirements into clear and concise communications for a diverse range of internal and external stakeholders. Ability to tell compelling stories and sell listeners on value of proposed approach.- Strong problem-solving skills with an ability to analyze and interpret contractual, financial, technical, operational data and commercial terms. Ability to identify how Sodexo’s technical solutions can address the key needs of a client / prospective client.- Strong organizational capabilities to ensure timely completion of deliverables.- Understanding of go-to-market strategy, position in the marketplace, and the strengths and weaknesses of competitors' services and products, and the ability to apply this understanding to new business opportunities.- Understanding of current and emerging technologies, and the practical / potential application of these technologies to current and future operating models- Understanding of agile methods and process, and capable of supporting agile projects.- Bachelor's degree required; MBA preferred - 8-10+ years of relevant professional experience - Experience in customer-facing solution sales, product / service design, and/or systems / enterprise consulting and commercial finance- Project management experience isa plus
The Sales Proposal Architect plays a critical role to support the sales team by building a strong customer value proposition into MSDC and Sales plans at every step, from planning to execution. As a strategic partner to Field Sales, the Sales Proposal Architect must develop a deep understanding of what it takes to win in market, acting as the “voice of the customer” within the organization. As a senior resource on the team, this role owns areas of high complexity and significant business impact, which may require understanding multiple offers and/or customers via sub-segmentation. In addition, they will be expected to take on visible leadership responsibilities within the team and for project work that crosses multiple customers, segments and/or internal functions. Team members in this role must build and demonstrate strategic and organizational agility, plus effective negotiation bringing data, insights, and strong interpersonal skills to influence a wide range of solutions and decisions in a fast-paced environment. Key responsibilities include- Collaborate with various Segment and transversal functions to guide development of strong and innovative proposals to address clients’ needs and represent the best of Sodexo.- Ensure value propositions are clearly articulated within the proposal and is woven throughout (“stringing the red-thread”) to differentiate Sodexo and ensure the proposal is cohesive.- Focus support on proposal development efforts for defined BDEs and accountable to deliver winning proposals and boost Sodexo’s conversion rate, while supporting all bids through innovative content, and enhanced presentations in conjunction with Creative Services.- Provide BDEs with leverage to concentrate on business development activities outside of proposal development.- Support efforts to develop strategies and gain insights for accounts in pipeline to set the team up for success in the future.- Ownership of key process within the sales functions. Examples could include the consultant strategy, competitor intelligence, rankings, or awards. Primary Duties & Responsibilities- Support BDEs in proposal and presentation development – detailed responsibilities include:- Lead work between all departments and sales teams to develop strong strategies and plans to drive success within proposal planning & development. Ensure that sales has the tools needed to drive growth across the pipeline and that the business has a clear understanding of sales targets. - Participates in pursuit kickoff meetings with Field Sales and Sales Leadership and drives brainstorming sessions with to review clients’ needs and to develop Sodexo’s value proposition for the proposal customized to new Customer Segmentation Model.- Working with Commercial Finance, enhance the Customer Value Proposition (margin, growth, differentiation, ease of execution) leveraging offer options, customer feedback, and after bid reviews to improve plans year on year.- Identify what solutions are required to address clients’ needs and deliver Sodexo’s value proposition.- Participate in the Segment’s resource allocation process to procure the correct SMEs develop the technical details and components for the required solutions.- Participate in presentations and negotiations as necessary, bringing technical expertise, customer stories, and insights into the processes.- Oversee development of technical solutions to address client needs – detailed responsibilities include:- Provide Technical Solution Developers with information on clients’ needs and context on broader value proposition.- Lead cross-team strategy & solution sessions to ensure developed solutions are cohesive, meet specific client needs, and are grounded in data & actionable insights.- Iterate on proposed solutions with Technical Solution Developers to achieve desired outcomes (i.e., to address client needs and reflect Sodexo’s value propositions).- Proactively work with Creative Services to ensure that all proposals are current, relevant by customer segment, and of high quality.- Conduct quality assurance to ensure proposal are clear, communicate the value proposition, and meet requirements outlined by prospective client.- Proactively develop strategies for accounts in pipeline. – detailed responsibilities include:- In conjunction with Sales VPs, target key accounts in the pipeline within higher education market and determine specific client needs. The proposal architect should understand the issues facing particular universities and how to articulate and position solutions against those issues. - Develop and maintain WOI for these key accounts.- Determine if key markets need a PR and communications plan to expand Sodexo messaging in key target markets. Develop plan in conjunction with SMEs.- Work closely with the MSDC to target messaging to key accounts in pipeline.- Key project work - detailed responsibilities include:- One or two projects will be assigned to manage on a national level. Proposal architect will own, manage, and develop projects, and report as needed to the sales team. Minimum Qualifications - Strong leadership, motivational and collaborative skills with high ability to influence without authority across a team of diverse stakeholders (including Sales leadership, Field Sales, Marketing, Insights, Technical Solution Developers, Finance, HR, Legal, and Operations) who are not direct reports and are rarely co-located.- Experience in a client-facing sales role with proven sales acumen. Ability to nurture relationships with current and prospective clients and ability to identify and solution for clients’ needs.- Excellent written and verbal communication skills. Ability to accurately translate technical knowledge and requirements into clear and concise communications for a diverse range of internal and external stakeholders. Ability to tell compelling stories and sell listeners on value of proposed approach.- Strong problem-solving skills with an ability to analyze and interpret contractual, financial, technical, operational data and commercial terms. Ability to identify how Sodexo’s technical solutions can address the key needs of a client / prospective client.- Strong organizational capabilities to ensure timely completion of deliverables.- Understanding of Universities’ go-to-market strategy, position in the marketplace, and the strengths and weaknesses of competitors' services and products, and the ability to apply this understanding to new business opportunities.- Understanding of current and emerging technologies, and the practical / potential application of these technologies to current and future operating models- Understanding of agile methods and processes, and capable of supporting agile project Preferred Qualifications - BS required; MBA preferred- 8-10+ years of relevant professional experience- Experience in customer-facing solution sales, product / service design, and/or systems / enterprise consulting- Project management experience is a plus Scope - Direct reports: None- Type of bids supported: complex bids (>$10M) – focused on new business- Internal interfaces could include but are not limited to: Strategy, Research, Marketing, Technology, Operations, Finance, HR, and Legal- External interfaces could include but are not limited to: consultants, strategic consultants, clients, suppliers- This role will have a direct impact on Segment achieving growth targets
Sodexo is seeking Sr. Director Partnership Strategies & Solutions within our Universities segment. This role can sit in any location in the North East! Purpose of the Job: - Drive sustainable/profitable growth and retention by ensuring execution of relationship management best practices. Collaborate and drive Operations to elevate partnerships- Enable sustainable/profitable growth through contract retention/extension.- Facilitate development of operations and support teams from an execution focused mind-set to a client/consumer-centric growth mindset focused on continuous innovation and enhanced communications Primary Duties & Responsibilities:- Responsible for identifying and developing a holistic territory management strategy for relationship management for SVP territory(ies). Lead Annual business planning process to pro-actively map regional activities (1-3yr outlook)- Pro-actively needs for territory: FER, IDology, TARP, CIQ, etc- Key activities, milestones, and recovery activities based on needs- Lead Monthly follow-up: pipeline calls, key topics, progress strategy- Assist in development of comprehensive action plans, “One Plan”, for designated accounts in area of responsibility. Monitor and measure completion and quality of key CFL activities: Transition Meetings, Annual Expectation Meetings (AEMs), Quarterly Business Reviews (QBRs), WOIs etc. - Assist with Account level relationship management strategy and ensure activities are consistently executed. Includes core CFL activities, visitation planning, web mapping, conversation content mapping, innovation planning, and key milestones activities. Co-plan and co-conduct critical meetings with operations- Counsel Operations on relationship management best practices. Provide guidance on strategic objectives of relationship management activities and provide tools/support on relationship management best practices- Responsible for managing a portfolio of accounts for Contract renewal and expansion including retention, re-bid, and both new and horizontal sales processes. Leads the development of sales presentations, proposals, and contractual sales documents for proactive extensions and competitive rebids.- Advises on expanded business opportunities. Collaborates on cross sale initiatives in conjunction with new sales associate and operational leadership Pro-actively investigates business opportunities to expand existing partnerships Typical Knowledge & Skills:- Management ability - Experience in leadership roles with ability to influence and effect change Experience and ability to collaborate with clients and internal teams- Deep understanding of Operations and Sales processes- Ability to interface with senior leadership on both Sodexo and Client side- Strong written & verbal communication skills- Experience and ability to collaborate with clients and internal teams- Sodexo & industry expertise- Deep understanding of industry, client, and consumer pain points- Deep understanding, experience and active participation with Operations and Sales processes
As a natural problem-solver, you thrive on challenges. You’re also an expert at implementing solutions. Sodexo is seeking a Senior Graphic Designer for our Guest and Operator Experience team. This is a virtual position.This position will work directly with design clients to understand needs and project manage time-lines, budget and business objectives. Prepare illustrations or rough sketches according to instructions to determine design format. Collaborate with other functions within the Corporate Communications department. Attention to detail and ability to work independently are critical. The successful candidate will:- Design and produce art and copy layouts for materials to be presented in proposals, visual communications, electronic media and packaging. - Create communication materials ensuring compliance with corporate identity standards. - Identify and implement new ideas, technologies, or processes to increase organizational efficiency, productivity, quality, safety, and cost-savings. - Obtain and select cost estimates from outside vendors such as photographers, illustrators, paper suppliers and printers. - Create finished layout or prepares instructions for desktop publishers who assemble and prepare final layouts. - Review quality of final product before release. - Work directly with design clients to understand needs and project manage time-lines, budget and business objectives. - Manage multiple projects simultaneously and balance deadlines.Is this opportunity right for you? We are looking for candidates who have:- Are detailed oriented, flexible, and can manage multiple priorities.- Have excellent organization, communication and project management skills.- Power-Point and Adobe Suite expertise is a MUST - Ability to think outside the box to develop unique creative solutions- Obsession for perfection and meticulous focus on quality control- Killer design skills across both print and digital formats
Senior Imaging Specialist Precise. Reliable. Powerful. Join a team as innovative as the technology we manage. This is an opportunity at University Hospitals Health System - Cleveland Medical Center and Associated Facilities. Sodexo’s growing Healthcare Technology Management Division is seeking solution-oriented candidates who excel at customer service with a proven success as an Senior Imaging Specialist to support our Healthcare Technology service team at a hospital located in the North and Southern parts of Ohio. A Company Car will be provided. The main role of the position will be to ensure all related diagnostic imaging medical equipment is maintained in a quality and timely manner. The ideal candidate will have outstanding customer service and communications skill as well as a strong technical skills and commitment to deliver excellent repair service in an expedient manner. The ISE for this role will possess: - experience repairing, maintaining and calibrating medical imaging devices including x-ray, Cath Lab and CT- experience in a hospital or healthcare setting; - ability to make decisions regarding troubleshooting and repairing medical imaging devices; - excellent communication, customer service and time management skills;- Ability to participate in on-call rotation schedule as required. Learn more about Sodexo’s Benefits Not the job for you? At Sodexo, we have CTM positions at numerous client locations across the United States. Continue your search for CTM jobs. Working for Sodexo:How far will your ambition, talent and dedication take you? Sodexo fosters a culture committed to the growth of individuals through continuous learning, mentoring and career growth opportunities.
Sodexo Universities is seeking an experienced Field Marketing Manager for the Midwest Sodexo is looking for a dynamic and creative senior marketing manager to lead a team to create unforgettable student events, engaging marketing communication and drive year-over-year growth. This role will be critical for strategic enhancement of University initiatives in the area of field marketing, student engagement, research and communications in Illinois, Indiana, Michigan, Wisconsin and Ohio. This is a virtual position that supports the operations. The leading candidate will have the ability to implement Sodexo programs, retail and growth initiatives, analyze data, supporting new sales/retention and present to high level executives. The senior manager works closely with Sodexo University Operations team to develop strategies for growth and increasing sales for each district, unit in their area. While deploying these initiatives they aworking to also improve customer satisfaction, and promoting the Sodexo Brand. There will be a minimum of 65% travel with this position. The ideal candidate will be self-motivating, able to communicate and influence others. Strong technology skills will be helpful in reaching the students we serve. Experience is Restaurant/Foodservice Marketing is a plus. Responsible for creating, implementing and measuring the success of:- Deployment of marketing/customer satisfaction/communication goals and financial objectives- Developing and implementing evaluation systems to ensure the programs are meeting set goals- Leveraging data produced by such systems to facilitate change management - Monitoring systems and procedures necessary to the smooth operation of the marketing/communications - Developing short and long term strategic plans for the universities in the portfolio - Regional growth initiatives with rollouts and training of national marketing programs to support unit operations and new revenue streams. - Assisting accounts with marketing initiatives such as surveys, harmonized promotions, national programs, and pricing. Qualifications:- Proven track record of increasing voluntary meal plan sales and/or sales dollars or sales volume and be able to provide examples of marketing strategies that were implemented- 3-5 years of food retail marketing experience - meal plan sales, pricing and menu board deployment, promotion deployment and execution, and visual merchandise upgrades that are current with market trends- Dynamic communication skills – an ambassador for Sodexo to our clients and our customers- Effective time management skills – able to prioritize, multi-task: managing multiple projects, relationships and account locations- Experience with customer satisfaction enhancements, - ability to analyze account customer satisfaction surveys and help identify action plans in response- Ability to build relationships and partner with Operational Managers to develop impactful marketing strategies- Additional skills/competencies include: diversity awareness, team building/training, building strategic relations, market research, data and financial analysis for return on investments- Experience and the ability to initiate goals within budgets, execute plans to meet deadlines, and work with teams on processes while monitoring outcomes Position Summary:- Basic Education Requirement - Associate's Degree- Basic Functional Experience - 2 years of experience in project management or related experience
Sodexo is currently seeking a Senior Manager 2, Supply Management professional that will be virtually based. This role is responsible for the strategic sourcing process and management of purchasing national and regional contracts, in the Prepared Foods category. This position will oversee 30 contracts and $150m in spend. The ideal candidates should possess a supply management background, strong negotiation skills along with the ability to understand financial statements, data-based information systems, the ability to manage an RFP process, to communicate within all levels of the organization and an understanding of regional logistics. Prepared Foods category knowledge is recommended but not required Key responsibilities include:- Continuous evaluation and improvement of procurement practices with expertise in sourcing for managed categories, budgeting and forecasting of supply chain revenue, analysis of spend to identify opportunities within non-contracted areas and ensuring a strategic sourcing process is fully implemented across all categories.- Lead Request for Information (RFI) and Request for Pricing (RFP) events, including preparation of bids, evaluation of bid proposals, and pricing negotiations.- Collaborate with leaders across all levels of organizations to identify opportunities for collaborative development of products and/or services that yield cost savings and revenue generation.- Negotiate Supplier Agreements that deliver value to market segments, including best price, service, quality and conditions, while also aligning to the organizational goals.- Manage supplier relationships through quarterly Business Reviews to ensure compliance with supply agreement terms and conditions and to strategize on new opportunities that deliver value to the organization.- Develop procurement programs that support Sodexo’s corporate initiatives including Supplier Diversity and “Better Tomorrow” sustainability goals.- Supports operational market segments with cost reduction strategies; unit openings and closings; implementation of supply chain programs and resolution of program challenges. Requirements Include:- Strong negotiation skills- Experience with services and supplies procurement contracts- Significant, broad knowledge and technical expertise in the Protein categories to achieve results.- Understanding of commodity and market indices that drive the cost basis in the manufacture of category products managed by the position.- Understanding of contract terms, including but not limited to Insurance and Indemnification, termination clauses, audit provisions, and federal law.- Significant knowledge of RFI and RFP processes, and detailed scope of work generation to ensure an accurate bid response from qualified bidding parties.- Demonstrated ability to develop and nurture strong strategic supplier relationships that benefit the purchaser and the supplier. - Intermediate skill level with Excel Spreadsheets, Word and PowerPoint.- University degree or equivalent work experience that provides knowledge and exposure to fundamental supply chain theories, principles and concepts.www.SodexoUSA.com
Entegra has a new opening for a Senior Manager 1, Data Value Analysis. This is a virtual position and the successful candidate may home office anywhere in the US. The Senior Manager 1, Data Value Analysis will be responsible for supporting internal teams, and will work mainly on cross segment opportunities. The ideal candidate must have very strong technical and analytical skills, advanced Excel skills, comfortable using Brio and Power BI (or other big data tools) and be able to manage and interpret large amounts of data.
- Let your passion for people be the driver of your success at Sodexo. Through your leadership, your team will make a real impact every day.- With your leadership excellence, you’re ready to move up to the next level.- Grow your career and develop a team that shares your desire to make a difference.- Do you possess strong leadership skills and enjoy managing people, processes and projects? - Managing a large team is your super power. Bring your talent to a new role at Sodexo.- You ask instead of command. You see opportunities rather than problems. Share your vision and inspire others. Sodexo is seeking a Sr. Area General Manager for Phoenix Children"s Hospital, located in Phoenix, Arizona. Children's Hospital is Arizona's only licensed children's hospital and among the largest freestanding facilities of its kind in the country. It is 1.5 million square feet, and 450 licensed beds. Phoenix Children's provides inpatient, outpatient,trauma and emergency care across more than 75 specialities.This position will lead the Day-to-Day operations of the Environmental Services department by directing all housekeeping & Linen operations overseeing the hospital and 8 off site clinics. This position will also oversee and planning, opening, and operation of a new hospital located in the East Valley. Will also be responsible for maintaining payroll records, and schedules. Hires and trains unit personnel. Maintains customer satisfaction and good public relations. Should have experience as a contractor and General Manager with proven track record in health care Environmental Services.This position will report to a Client Executive on - site. We are looking for a candidate that is:- Flexible and have the ability to work in a fast-paced environment.- Customer focused to enhance or improve the experience of the staff and patients.- Actively involved in Diversity Awareness.- Able to lead and strong communication skills.- Results and safety driven.- Strong financial acumen (budget process)- Experience in overseeing multiple locations- Prior ES GM experience required- Prior contractor experience with proven track record in health care ES is a plus.- Pediatric Experience a Plus- Bilingual is a plus but not required This is a Day Shift position, with some weekend and holidays. This position report to a Client Executive on - site. Our Sodexo Healthcare Environmental Services/Housekeeping teams work to direct housekeeping operations at healthcare client locations, partnering with them to deliver innovative solutions. These teams also have responsibility for driving client satisfaction by providing stellar customer service via effective communication with all levels of hospital staff, as well as follow-through with action items that impact both client and patient satisfaction. At Sodexo Healthcare, patients are the heart of everything we do. Our ability to create a clean, healthy and comfortable environment for hospitals is key to the full patient experience.The successful candidate will:- have exceptional client service mentality and executive presence;- be responsible for driving client and patient satisfaction scores; - provide a clean and safe environment for patients, visitors and staff and works closely with the Infectious Control department; - partner with the Environment of Care Committee, Infection Prevention Director and other key members of hospital leadership;- effectively manages the Unit Operating System; and/or- support a diverse and inclusive workforce.Is this opportunity right for you? We are looking for candidates who:- are leaders who develops and motivates a team to exceed the expectations of clients and customers in service and the technical execution of a housekeeping system;- are an expert in building and maintain strong customer / client relationships; - possess strong leadership skills and can work independently to drive program compliance and reach project target dates of completion;- have 3-5 years previous custodial or housekeeping director level experience preferably in a hospital environment;- can analyze data, present and effectively communicate to all levels within the organization related to training, leading committees and change management;- have experience effectively managing projects within agreed upon timelines;- are proficient with computers and other technology;- have experience with vendor and contract management, as well as union and contract negotiations; and/orhave strong financial acumen and budget management experience SIGN ON BONUS AVAILABLE
Sodexo is seeking a Senior Area General Manager - Food at Beth Israel Deaconess Medical Center, a prestegious medical center located in Boston, MA This Sodexo strategic account is a 2 location, 700 bed acute care facility with At Your Request Room Service; high retail volume ($5M) and is a VERY high visibility account. Strong customer service skills, the ability to drive patient satisfaction and employee engagement skills are required. Healthcare experienced preferred. Is this opportunity right for you?At Sodexo, you will find the ingredients for a great career in food service management. With benefits including schedules that encourage work-life balance and continuing education opportunities, you’ll enjoy an improved quality of life that’s unique in the hospitality industry. The successful candidate will:- have oversight of day-to-day operations;- deliver high quality food service;- achieve company and client financial targets and goals; - develop and maintain client and customer relationships;- develop strategic plans;- create a positive environment; and/or- ensure Sodexo standards are met. Is this opportunity right for you? We are looking for candidates who: - have a work history demonstrating strong employee engagement leadership skills, as well as previous supervisory experience and the ability to work collaboratively; - have culinary production experience and a strong background in safety and sanitation compliance; - can manage multiple priorities, demonstrate professional communication skills, and a passion for a high level of customer service; - prioritize tasks and exhibit flexibility to take on additional responsibilities as needed; and/or- Preference to demonstrate working knowledge of Sodexo Food Management System (FMS) The Market Connection (TMC) or is proficient in computer skills and report management experience.Learn more about Beth Israel Deaconess Medical Center at www.bidmc.org Learn more about Sodexo’s Benefits Not the job for you? At Sodexo, we offer Culinary positions in a variety of business segments, including Corporate, Schools, Universities, Government and Agencies, Health Care, Senior Living and Sports and Leisure locations across the United States. Continue your search for Culinary jobs. Working for Sodexo:At Sodexo, you will find the ingredients for a great culinary career. With benefits including schedules that encourage work-life balance, reimbursement of association dues and continuing education opportunities, you’ll enjoy an improved quality of life that’s unique in the hospitality industry.