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Sodexo is seeking a dynamic Account Manager to support account retentionfor Universities, NorAm in the Northeast US. Market territory: Rhode Island, Connecticut and New York Candidates should be based in the market territory within proximity to a major airport.Travel is required for success in this role up to 70% The Account Manager will be responsible for strategic account management, Universities food services. The successful candidate will provide guidance and leadership in a client-facing environment, providing analysis of operational barriers and risks. The Account Manager will meet targets for business retention and growth while supporting the Client Life-cycle Management process through: on-site effectiveness review, management development, resource allocation and proactive planning. Essential Functions of Position: Strategic Account Management/Retention- Works pro-actively to protect the Food Retention onStrategic Accounts within the assigned territory- Develops Sodexo’s business plan for each assigned Strategic Account that aligns with the client’s strategic goals and objectives to ensure Sodexo is a valued and trusted business partner and positioned to keep the competition out, the business off the streets, & positions Sodexo in advance for a contract renewal.- Maintains pro-active business relationships in pre-select Strategic Accounts with senior customer management- Supports the development and administration of proactive risk assessment processes, utilizing early warning factors, to determine the accounts degree of risk.- Provides monthly risk assessments to Sales VP, RVP’s and DM’s, and works with the operations teams to develop retention strategies.- Evaluates current client for life information, and develops, with operations team, action plans to correct deficiencies.- Supports the operations team in development of alternate contract models to better meet client needs and business objectives.Re-Sell - Identify opportunities for portfolio growth- Oversees sales strategy and proposal process for Food Retention in Connecticut, Rhode Island and New York- Coordinate resources to develop strategic business plans and proposals for proactive contract renewals- Evaluates and analyzes financial data.- Responsible for coordination and production of contract document. Will determine and define with the operations team the contract execution processes.- Tracks all resale processes in the Oracle database and reviews with Sales Vice President during routine monthly funnel/retention review Skillset needed for success:- Ability to build and maintain strategic relationships internally and externally.- Background in Food Services and Account Management.- Critical thinker with the ability to understand customer strategic initiatives and build solutions that align with these initiatives- Highly organized and able to manage multiple projects with ease- Strong Financial Acumen- The ability to write client facing documents including executive summaries and proposals- Sales skills and the ability to influence others#LI-SO1Careers in Universities:Working for Sodexo in Universities allows you to support students on their path to adulthood and academic success. Located on college and university campuses across the country, Sodexo creates clean, safe living and learning environments that inspire and drive success. Student success depends upon so many conditions – when they are well fed, safe, comfortable and learning in a clean, well maintained environment they are more likely to succeed. Working for Sodexo:How far will your ambition, talent and dedication take you? Sodexo fosters a culture committed to the growth of individuals through continuous learning, mentoring and other career growth opportunities, along with the performance of organizations. We believe it is important for our work to be meaningful to all who contribute to it, and we remain faithful to our mission, our core values and the ethical principles that have guided us since 1966. We support these values and help them thrive in each employee. We strive to make working for Sodexo a genuinely great experience with benefits to promote your professional, personal and financial well-being, and to improve your Quality of Life now and into the future. Our experiences with our over 50 million customers each and every day enable us to develop Quality of Life services that reinforce the well-being of individuals, improving their effectiveness and helping companies and organizations to improve performance … every day. #LI - DGK1
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Sodexo has a new opening for an Accountant in the Client Accounting department at our Financial Services Center in Cheektowaga, NY. Duties/Responsibilities:- Ensure integrity of business line internal financial reporting & prepare client income statements & billings.- Apply GAAP & objective accounting judgement to knowledge of contractual agreements & company policy.- Work in a team environment to ensure department deadlines are met.- Work proactively to prevent problems, and identify and implement innovative solutions.- Maintain strong business relationships by responding to calls and email correspondence.- Maintain company databases as necessary.- Support multiple business line activity.- Work proactively to prevent problems.- Communicate with all levels of the organizationMinimum Training/Knowledge/Skills Required:- Excellent human relations skills- Ability to work independently- Microsoft Office software, including advanced Excel skills- Ability to communicate in French (speaking and writing) is preferred- Demonstrated organization and comprehension skills- Contract interpretation skills- Ability to perform and maintain core responsibilities / accountabilities- Demonstrated analytical ability- Strong verbal and written communication skills- PC & related software knowledge – excel skills and Essbase experience
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Sodexo, world leader in quality of life services, has a new opening for an Accounting Analyst in the Contract Management department at our Financial Services Center in Cheektowaga, NY. Ideal candidates will have experience working as an Accountant and experience providing guidance or training to others. Experience with SAP is a plus. Key responsibilities of the position include: - Identify & initiate coaching and training on company policies, procedures, policies and systems, problem resolution techniques and effective communication.- Coach and monitor results for technical development of others. Lead projects with guidance.- Ensure integrity of business line internal financial reporting including profit and loss statements and balance sheet through reconciliations and analyses. - Consistently apply objective accounting judgment to knowledge of contractual agreements & company policy. - Analyze assigned general ledger accounts and bring open items to resolution.- Maintain company databases and utilize technical skills at a high level for in depth global analysis. - Work proactively to prevent problems by applying learned experiences to new situations and anticipating changing operational and client needs. A Bachelor's degree in Accounting, Finance or related field is preferred.
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Sodexo CTM is seeking a administrative assistant for a multi-hospital healthcare system located in Sayre PA. Position will report to the Clinical Technology Management, Director.The ideal candidate will have strong computer skills (knowledge of MS Office Suite applications), organizational skills and the ability to manage multiple projects. A self-starter with the ability to think pro-actively and work independently is needed. The administrative assistant will track and report on a variety of proprietary systems and processes which may include, process payroll for the department members and process expense reports. Willingness and ability to learn new proprietary technology (software platforms, etc.) is needed along with strong interpersonal skills (verbal communications), as well as the ability to craft written communications as needed.
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Sodexo is seeking an Administrative Assistant 2 for Sharp Memorial Hospital located in San Diego, CA. This position will report directly to the Senior Area General Manager, the Administrative Assistant will be primarily responsible for supporting this executive along with the Engineering Department management and team at Sharp Memorial and Sharp Mary Birch Hospitals in a wide variety of situations involving clerical and administrative functions within the office. This position will work a primarily Monday through Friday, 7:30 am to 4:00 pm schedule. The ability to keep all information confidential will be an imperative requirement of this role! Primary Responsibilities Include (but are not limited to):- Providing stellar service to the client, customers and team- Processing expense reports- Purchasing (invoicing, documenting and tracking)- Use Kronos Time Keeping to track and process employees’ payroll submissions- Tracking union employees’ vacation, sick time and absentees - Maintaining email systems, calendars, and file sharing systems (networks)The ideal candidate will have training, knowledge or skills in: - Technically savvy with computers, tablets, and printers - Excellent oral and written communication skills and interpersonal skills with ability to communicate with all levels of management- Ability to work independently, as well as in a team environment- Strong analytical skills - Ability to catalogue, file and archive both digital and paper files- Must be a self-starter with high degree of initiative- Ability to gain confidence and respect of management and staff through attributes such as professionalism and positive attitude - Demonstrated organization and comprehension skills- Proficient in Microsoft Office Suite (including Excel, Visio and Project Manager).- Proficient in using various databases, such as Maximo or other Computerized Maintenance Management Systems (CMMS) and Asset Management systems for Facilities (Healthcare preferred).- Familiarity with Adobe products is a plus.
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This is a Sodexo ROSI (Regional Operations Support) position, it is a short-term assignment (6 month minimum) with the high potential to become a permanent position within Sodexo. The Administrative Support Specialst will support Sodexo's Facilites Management department at Holy Cross Hospital. Holy Cross Hospital is one of our Healthcare clients located in Ft. Lauderdale Florida. The hospital is a non-profit, 557-bed Catholic hospital, which operates in the spirit of the Sisters of Mercy and a member of Trinity Health. It is a large tertiary based faith hospital, part of the Trinity Health. The facilities office is responsible for the implementation of daily operation as they pertain to the hospital environment and is a very fast paced environment. The ideal candidate will have demonstrated experience in office management that includes but is not limited to basic accounting, AR and AP, as well as PO management. Skills/background required:- Experience in health care environment is preferred- Proven experience as an administrative assistant or Office Manager- Provide excellent customer support by resolving issues as they arise and, when necessary, routing the service issue to the appropriate individuals for resolution- Proficiency, follow through and decision-making competencies are necessary as well great written and verbal communication- Ability to perform Accounting tasks, both AR and AP- Proficiency with MS Office, Word, Outlook, Excel, creating formulas, worksheets, etc - Ability to multi-tasks in an extremely busy office environment - Must be a team player & quick learner This role will:- Schedule appointments, make meeting arrangements, and maintain and update leaders appointment calendars- Prepare documents using WORD, EXCEL, and Power-Point- Answer phones and take care of any issues the caller may be having- Act as the gate keeper in the office- Enter service requests for the technicians in InSite or Maximo as the needs arise- Code invoices to process for payment every Friday- Process Capital Requisitions through UFS or PeopleSoft- Save service reports and quotes on the S: Drive- Call out vendors as requested by managers- Order supplies as needed- Grainger, Office Depot, etc.- Generate PO’s for Sodexo and Holy Cross- Track all PO’s on PO Log Smartsheet - Process New Hires Paperwork and act as liaison with the hospital HR Dept. - Edit Payroll records (KRONOS) for any missed punches, etc. - Process PTO Forms and record on team calendar- Perform projects as requested by the Manager- Helps maintain the Sodexo safety records- File paperwork as required- Maintains a clean, organized and safe environment - Develop and maintain positive working relationships with othersApply today for this great opportunity with Sodexo!!
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Bring your Creative Talents to New Heights with the Sodexo Aviation Team! Sodexo's Aviation Lounge Segment is seeking an Area Executive Chef to support culinary operations for a prestigious airline's club/lounge portfolio of business on the west coast with a strong focus on SFO, LAX and DEN airports.In this role you will provide oversight and support to food and beverage operations comprised of approximately 20 airport club/lounges. You will be responsible for culinary training, menu development/writing, adherence to culinary standards, unit manager culinary training/mentoring and HACCP compliance for these clubs which feature hot and cold buffet-style food service offerings to elite guests. We are seeking a talented individual who will commit to the challenges of creating and delivering a culinary-driven, fine-dining experience within a thoughtfully designed travel oasis. The ideal Chef will have a culinary degree as well as eclectic menu knowledge and fine-dining ala carte experience. This is a hands-on Chef role requiring previous experience managing upscale food production. The ideal candidate will have experience with:- Training and mentoring kitchen staff- Working in small/limited kitchen spaces/equipment, as well as full kitchens- Culinary management experience within hotels, upscale restaurants or corporate contract dining settings- Recipe compliance, menu writing, culinary standards and a will possess a wide culinary range** This is a Virtual Position, however, the incumbent must reside in the San Francisco or Los Angeles, CA area. Travel is approximately 75%.
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About NMS Built on a culture of safety and integrity, NMS delivers award-winning, integrated support services to a variety of clients in food service, facilities management, camp services, security and hotel management in Alaska and the continental U.S. We are proud to serve not only our original oilfield clients, but also clients from federal, state and local governments, corporate facilities, healthcare institutions, schools and universities, manufacturing centers, and the transportation and telecommunications industry. Our clients have peace of mind knowing we are committed to delivering best-in-class service, and we bring creativity, technology and experience to every project. Our mission is to provide management and support services at a level of quality, value, safety and expertise beyond our clients’ expectations. At NMS, we expect our employees to fulfill that mission in every aspect of their work. Summary The Area Manager ensures that all units within his/her area achieve success in finances, account retention, satisfaction, employee training and development. Also ensures that NMS standards, policies and procedures are upheld, while building and maintaining healthy, effective relationships with clients, customers and employees. This position is in operation ten (10) months out of the calendar year with the potential to extend longer as needed. **This position requires frequent travel to Sitka, Nome, Anchorage, and Northwest Alaska** Essential Duties and Responsibilities Operations:- Solid understanding of the NSLP program, all of its requirements, able to teach others about the programs and assist clients with programs.- Lead units in maintaining a steady focus on the quality of the food being served and the services provided by NMS.- Responsible for planning, management, and execution of food service operations. - Maintain an up-to-date knowledge of the company’s audit and survey processes and ensure that all units in the area consistently use and support these processes.- Monitor and support the use of all NMS management systems and corporate programs, including: Culinary Training, Labor Optimization, Procurement Initiatives, HACCP, Affirmative Action, Total Account Management, Division Marketing Initiatives- Ensure that units comply with all applicable regulations. These include, but are not limited to, regulations covering safety, sanitation, licenses, fees and permits.- Continually seek opportunities to enhance and enlarge NMS’s business by using knowledge of food and current dining trends.- Regularly use the NMS infrastructure as a resource and refer others to it.- Consistently meet financial goals specified in those budgets.- Analyze financial and statistical data and utilize this information to implement corrective action.- Work with the Director of Operations and client to negotiate rates, contract terms, and all other aspects of the business relationship.- Maintain familiarity with NMS’s information systems and technologies and support their use.- Comply with the company’s audit requirements and processes.- Be knowledgeable about and ensure compliance with NMS’s employment policies.- Maintain appropriate staffing levels and manage turnover.- Monitor units’ compliance with various kinds of legal requirements, including ADA, EEOC, FMLA, OSHA, and Wage and Hour.- Develop managers by actively utilizing NMS’s evaluation and development tools to give honest feedback to direct reports. Encourage, promote and facilitate the use of training programs, both formal and informal.- Manage succession planning with the needs of the division in mind.- Solicit new business both at NMS’s current accounts and among other institutions.- Maintain an up-to-date familiarity with NMS’s competitors.- Other duties as assigned.Leadership and Communication:- Champion the culture of NMS. Always strive to understand, support and promote NMS’s mission and values and management philosophy.- Build and nurture a wide net of business relationships with clients, influential people on campus, customers and employees.- Help build and secure the NMS brand and image. Always represent the company in a professional, positive manner.- Utilize a variety of communication modes, including the Internet, NMS’s Intranet, PowerPoint and- Practice effective interpersonal communications. Be a good listener and a capable negotiator who can deliver effective presentations.- Plan and develop compelling, effective programs for use in sales proposals.- Make creative, practical suggestions for use in the development of sales proposals.- Support new account openings by sharing both resources and talents.- Assist with region and division project teams when requested.- Assist with training, both development and delivery, when needed.- Become an active participant in the life of the community, thus helping NMS to establish and maintain a good name.Note: The above performance expectations are to be used only as a guide to exemplify basic job duties for the above position. These are not to be construed as all-inclusive. Responsibilities may be added or deleted, as dictated by business necessity. Minimum Requirements- Previous Sodexo experience required.- Experience overseeing a budget or revenue of at least five (5) million dollars.- A valid Driver’s License and an acceptable driving record for the past three (3) years to be eligible under NMS’ vehicle insurance policy.- Computer literacy including competence in Microsoft applications and web-based applications.- Working knowledge of general accounting principles.- Strong communication skills, in both written and verbal forms.Preference- A minimum of three (3) years of institutional food service management experience required, K-12, Higher Education or related experience preferred.- Bachelor’s degree preferred, or commensurate experience.Working Conditions and Physical Requirements Weather: Indoors, environmentally controlledNoise level: The noise level in the work environment is usually mildDescription of environment: This is an industrial kitchen located in a Campus/University or Restaurant setting.Physical requirements: Frequently required to stand, walk, use hands/fingers to handle or feel, stoop, kneel, talk/hear, see, taste/smell, and carry weight/lift up to 25 lbs. Infrequently required to sit, crouch or crawl. Travel: Employee may travel up to 70% to various locations within the U.S. and/or remote locations and may be required to use alternative modes of transportation, including but not limited to snow machines, boats, small airplanes and ATVs. Travel is coordinated by NMS.Competencies Proven success at managing multiple tasks, projects and subordinates.Proficiency in planning and organization.Demonstrated understanding of profit attainment and profit growth.Strong ability to lead, build diverse teams and oversee training.Personal maturity and poise; the ability to remain composed under pressure, to make sound decisions, and to manage diversity.NMS Core ValuesSafety guides our behavior.Honesty and integrity govern our activities.Commitments made will be fulfilled.All individuals are treated with dignity and respect.The environment will be protected and sustained. Required LanguageEqual Opportunity Employer/Shareholder Preference NMS is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran protected status or any other characteristic protected by applicable law. NANA grants employment preference to shareholders of NANA and their spouses and descendants to the extent allowed by law. Accommodation RequestIf you are a job seeker with a disability and require accessibility assistance or an accommodation to apply for one of our jobs, please submit a request by telephone or via email. In order to appropriately assist you with an accommodation, we ask that you please specify the assistance needed in order to access our jobsite and post for a position. The dedicated email and telephonic options are listed below and are reserved only for individuals with disabilities needing accessibility assistance. To request an accommodation by telephone, contact us at: 1-800-478-2000To request an accommodation by email, contact us at recruiting@nana.com To apply, please click here: https://nana.taleo.net/careersection/nms/jobdetail.ftl?job=FOO00773&tz=GMT-08%3A00&tzname=America%2FAnchorage
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Sodexo is seeking an Area General Manager in Facility Management, to serve as the single point of contact for the overall support services operations of the Salvation Army's 3 New York City based locations. POSITION SUMMARYThis position works primarily through direct reporting relationships and indirect “matrix” reporting relationships with leaders from the Executive Team and department heads of the community to ensure a high quality resident experience of contracted services. This position is responsible to lead the direct line responsibility of Sodexo management staff with authority over assigned department managers while regularly assessing progress to strategic plans. This leader will work with the client leadership team to assist with execution of their strategic plan in unison with same for Sodexo departments. Demonstrate the value of Sodexo by bringing solutions to address client needs. Provide close coordination with department managers to support the delivery of an outstanding resident experience. This leader is responsible to develop and grow the professional relationship and Web of Influence on site JOB QUALIFICATIONS- Recognizes complex service excellence issues that impact teams, units, departments, and/or the organization.- Implements innovative customized approaches and solutions by integrating and balancing information from the organization, professional judgment, and relevant research to determine the most appropriate alternative.- Provides leadership, direction and vision for the departments managed.- Ensures all staff are oriented and trained regarding service excellence expectations, principles, and protocols.- Leads Service and brand Excellence including coaching and training members on project planning, issue resolution and team communications and techniques.- Serves as the representative for client based committees and initiatives.- Ability to lead and manage other managers through complex business implementations and budget attainment. OTHER SKILLS AND ABILITIES- Facilitates resolution and documentation of resident complaints as necessary to assure optimum outcomes. - Supports and demonstrates a customer service commitment to residents through adherence to Sodexo customer service standards and processes. - Develops a service recovery process and mentors staff to achieve resident satisfaction to meet agreed upon outcomes.- Works with staff to create an organization that is more capable of change, focused on new ideas and future growth.- Understands the use of qualitative and quantitative analysis and other techniques to translate data into relevant, useful information that drives change.- Development and implementation of Sodexo core systems and standards. Core Competencies Needed: This position needs to be proficient in the following areas:- Broad Understanding and Working Knowledge of Sodexo segment-Specific Service Portfolio - (IFM, Building Services) is desirable- Strong Business and Financial Acumen- Strong Relationship Management and Engagement Skills- Customer/Client Focus- Results and Action Orientation- Demonstrated Ability to Build High Functioning Teams- Excellent ability to develop managers- Diversity Awareness and Sensitivity- Strong Written and Verbal Communications Skills- Demonstrated Leadership and Management Skills- Influencing and Negotiation Skills- Problem-Solving Skills- Timely Decision-Making
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Sodexo Corporate Services North America is seeking an experienced Area General Manager for the Fort Worth / Irving area of Texas. The Area General Manager will be fully responsible for supporting multiple client locations and must be client savvy, customer service orientated and have experience with retail and food operations. Success in this role and in the relationship will require you to: - be innovative every day- deliver exceptional customer service The Area General Manager will build and maintain successful relationships and be visible and hands-on with all unit operations. Ideal candidate will have:- strong client relations skills- the ability to manage through managers and develop diverse and talented teams- strong financial acumen, experience writing and managing budgets- proven track record to grow revenue and manage costs- team-building skills- effective communication skills both written and verbal- high-level presentation skills- proven experience in relationship building and interaction skills with C-Suite / Administration- vision to think "out of the box" to meet the needs of customers and clientsWe strive to make working for Sodexo a genuinely great experience with benefits to promote your professional, personal and financial well-being, and to improve your Quality of Life now and into the future. Our experiences with our over 50 million customers each and every day enable us to develop Quality of Life services that reinforce the well-being of individuals, improving their effectiveness and helping companies and organizations to improve performance … every day.
