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Sodexo is seeking a Retail Mnaager 3 for Howard University Hospital located in Washington, DC. Howard University Hospital in in the heart of the nations capital and has several programs that make this a great community hospital. The successful candidate will: - evaluate and develop service levels for the overall Retail Program targeted to exceed customer satisfaction; - oversee Sodexo’s Retail Program and daily meal rounding inclusive of service recovery;- collaborate with clinical, food service and interdisciplinary teams to enhance the patient experience;- perform tray assessments to ensure food quality and presentation and tray accuracy;- exceed Sodexo standards for Gold Checks and achieve successful regulatory inspections and audits; and/or- perform management functions that include direct supervision of hourly associates including employee development. Is this opportunity right for you? We are looking for candidates who have: - excellent leadership and communication skills with the ability to maintain the highest of standards and implement company policies;- passion for our patients and customers to ensure our Sodexo CARES (Compassion, Accountability, Respect, Enthusiasm and Service) behaviors are followed daily; - knowledge of nutrition and specialized diets;- experience with oversight of diet offices; and/or- strong management skills, preferably in health care. Learn more about Howard University Hospital http://huhealthcare.com/healthcare/hospital Learn more about Sodexo’s Benefits Not the job for you? We offer Food Service Management and Patient Services positions in a variety of business segments, including Corporate, Schools, Universities, Government and Agencies, Health Care, Senior Living and Sports and Leisure locations across the United States. Continue your search for Food Service Management jobs. Working for Sodexo:At Sodexo, you will find the ingredients for a great career in food service management specializing in Patient Services. With benefits including schedules that encourage work-life balance and continuing education opportunities, you’ll enjoy an improved quality of life that’s unique in the hospitality industry.
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Sodexo is seeking a Retail Operations Manager to join our food service team at Phoenix Children's Hospital in Phoenix, AZ. Phoenix Children's Hospital is a 450-bed pediatric hospital committed to providing quality care and excellent service. This account has a fast paced, high volume food service department, generating over $6m in Retail sales annually, and focused on achieving the highest level of customer satisfaction. In this role, you will be directing and participating in all of daily operations for their full-service Cafe, Starbucks Coffee Shop, Starbucks Coffee Cart and Catering Services. Responsibilities will include: cash handling/management, marketing/signage, scheduling, inventory/ordering, training and development of staff, direct customer interaction, and supervision of up to 50 hourly associates, 2 managers and 3 supervisors, and lead hourly employees. Also, the position will be responsible for overseeing other areas of operations. Hours for the position are Monday through Friday 7:00-4:00 with rotating weekends as well as some holidays. This location is a showcase account with a state of the art kitchen and retail dining facility and full At Your Request room service Health Touch operation, and catering services. The cuisine in the Cafe is very high end and resort level fare. The successful candidate will possess at least 3 years food management experience with a focus on retail operations, a solid understanding of food safety and sanitation guidelines, computer literacy as well as excellent leadership, communication and customer service skills. We are looking for candidates who will manage: - Frontline hourly staff- Ordering and inventory- On-site marketing- Cash handling process- Customer service- Food production - Manage HACCP and safety programs for regulatory compliance- Frontline training programs- Compliance with new branding and marketing initiatives- Opening and closing the operation- Daily operations standards.The ideal candidate will have the following:- Strong leadership and communication skills- Proven client relationship skills- Self-starting attitude- Strong computer skills- Successful customer service skills To learn more about Phoenix Children's Hospital, please visit http://www.phoenixchildrens.com/.Please apply today to lead an award winning team! This in an opportunity to elevate your management skills and showcase your experience and innovation.
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Sodexo is seeking a Sales Development Representative for the Marketing and Sales Distribution Center (MSDC) located in Irving, TX. Are you an experienced inside sales expert with excellent communication skills? Do you have a sales hunter personality ready to implement sales strategies that win? Working at Sodexo, your strong business ethics and competitive spirit will help you qualify leads and present outsourced solutions to potential clients. Your success as an inside sales development representiative will enhance service and understanding of existing and new customers, helping to grow the business exponentially. Sodexo is the North American leader for Quality of Life Services. More than 125,000 Sodexo employees work to improve the quality of daily life for our 9,000 client sites and more than 15 million customers each day in North America. Sodexo partners with clients to help them attain their strategic vision by offering Quality of Life Services, including Culinary and Food Management, Engineering and Facilities Management, Housekeeping Management, Nutrition and Benefits and Reward Services. We are looking for candidates who can:- Anticipate needs of customers while creating and building strong customer relationships- Meet and exceed sales and performance goals- Represent MSDC and Sodexo in a professional and courteous manner- Work collaboratively with the sales team to generate leads and identify new business opportunities- Serve as subject matter expert, demonstrating Sodexo knowledge and emphasizing value to clients- Manage time effectively; ability to multi-task and meet deadlines- Exhibit strong executive presence; excellent written and verbal communication skills- Stay motivated through frequent sales rejection; required passion and drive for success The ideal candidate will have:- Previous inside sales experience; proven success converting leads to customers- Demonstrated experience and knowledge of overcoming objections- Strong ability to multi-task- Working knowledge of a CRM, preferably Salesforce- Excellent verbal and written communication skills Working for Sodexo:How far will your ambition, talent and dedication take you? Sodexo fosters a culture committed to the growth of individuals through continuous learning, mentoring and other career growth opportunities, along with the performance of organizations. We believe it is important for our work to be meaningful to all who contribute to it, and we remain faithful to our mission, our core values and the ethical principles that have guided us since 1966. We support these values and help them thrive in each employee. We strive to make working for Sodexo a genuinely great experience with benefits to promote your professional, personal and financial well-being, and to improve your Quality of Life now and into the future. Our experiences with our over 50 million customers each and every day enable us to develop Quality of Life services that reinforce the well-being of individuals, improving their effectiveness and helping companies and organizations to improve performance … every day. Not the job for you? At Sodexo, we offer Sales positions to support sales in Corporate, Schools, Universities, Government and Agencies, Healthcare, Personal and Home Health, Senior Living, Sports and Leisure, and Benefits and Reward Services across the United States. Continue your search for Sales jobs. #LI-DGK1
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Are you a self-starter, strong collaborator, and results driven individual? At Sodexo, you will find a culture that rewards such entrepreneurial spirit. Sodexo empowers Business Development Executives to make decisions to grow the business. We are looking for like-minded people who can share our passion for success Use insight and consultative selling techniques to teach customers about their industry and offer unique perspectives on their business, which link back to Sodexo and our mission of Quality of Life Services.- Research prospective organizations to identify the right customer stakeholders to sell to.- Coach customer stakeholders and build consensus for Sodexo’s solutions within their organization.- Independently and collaboratively strategize for solving deal-level challenges.- Increase Sodexo’s sales volume and deal sizeSodexo is searching for a Sales Executive to join our Corporate Service’s Segment. This role covers a number of Western states and the selected candidate must live within one of the following states in this territory: Arizona, California, Colorado, Nevada, Idaho, Utah, Oregon, & Washington. The Sales Executive is a hybrid role that is responsible for New Business Development, Retention, and supporting Key Accounts. - Developing new and potential accounts within the assigned geographic area.- Developing and implementing short and long range sales strategies and achieving targeted new sales goals by orchestrating the sales process including prospect identification, execution, proposal development, proposal delivery and contract negotiation.- Account Retention- Support Key Accounts in the territoryTo be a successful sales executive you will need the following skills:- Critical thinking & problem solving skills- Strengths in contract negotiation- Strong interpersonal and communication skills- C-level sales acumen- Technical & Financial skillsThe position requires a Bachelor’s Degree and/or 5-7 years of successful sales or related experience, preferably within the commercial market.
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Technology plays an integral role in growing our business to become more competitive, fostering a culture of innovation. You have ideas. We want to hear them. Sodexo is currently seeking an SAP Technical Analyst to work in our Cheektowaga, NY office. Your experience in leading technological initiatives is what we need to support Sodexo's global strategic plan, as technology plays an integral role in growing our business to become more competitive, fostering a culture of innovation. The successful candidate will:- Be responsible for all SAP technical development and related documentation deliverables- Design, development and administration of SAP UI5 Applications- Strong ABAP skills, OData development and REST services- Strong Java, JavaScript, JQUERY, XML, JSON and HTML5, CSS- SAP Fiori Configuration, Development and Extensions; SAP Personna experience- SAP RPA exposure, SAP Netweaver Gateway Administration and development- Experience in Fiori Design patterns; expertise in UI Theme Designer- Experience with SAP Web IDE- Good knowledge of MVC framework- Knowledge of S4 HANA and CDS is a plus- Implement SAP FIORI Out of the box applications.- Enable, configure and customized SAP FIORI Launchpad Designer- Perform SAP FIORI security, system administration, roles setup, FIORI Launchpad groups, role mapping.- Develop SAP FIORI Applications, customization, and configuration.- Modify standard FIORI apps using the SAP WebIDE (local install, cloud access) /Eclipse IDE tools when required.- Design and develop objects to ensure compatibility with system development and implementation standards- Possesses proven programming skills with SAP software and associated programming tools: ABAP, the SAP developer's workbench, Workflow, WebDynpro, Floor Plan Manager etc.,- Responsible for the interfacing of systems to other client systems- Identifies all deliverables, plans the activities required to successfully complete the technology-related efforts in the implementation process- Manages integration and risks between teams, proactively addressing timely resolution- Assumes responsibilities for the project activities of the technology team members, and provides them with leadership and guidance in their day-to-day operations- Provides an on-going liaison with other technical resources external to the team- Prepares appropriate reports and documentation for presentation to Sr. Management- Develops and maintains the project plan covering team activities, including status updates and deliverables Is this opportunity right for you? We are looking for candidates who have:- Experience working with Fiori development in at least 3 implementation projects (greenfield or brownfield)- Strong experience with IT standards in the areas of networking, hardware and software- Broad knowledge of client and SAP architecture- Be viewed as a strategic partner by business colleagues- Be a visionary in enabling business processes through technology- Understanding of client’s operations, information environment, organization, and culture- Technical experience in SAP software and latest NetWeaver tools- Transformation experience- Bachelor's Degree in Computer Science, Information Systems, Business Administration, or other related field (or equivalent work experience)- 6-8 years of IT and business/industry work experience with solid experience in systems analysis, structured analysis, or methods and procedures- Experience with at least 2 full life cycle implementation each of SAP and experience in dynamic support environment is preferred- Strong understanding of information systems, business processes, the key drivers and measures of successLearn more about Sodexo’s Benefits Not the job for you? At Sodexo, we have numerous IS&T positions that support this and other initiatives with similar goals. Continue your search for IS&T jobs. Working for Sodexo:Sodexo fosters a culture committed to the growth of individuals through continuous learning, mentoring and career growth opportunities. Our IS&T team supports 13,000 locations across North America and collaborates with the entire Sodexo Group, spanning 72 countries. Sodexo empowers its employees who have developed a thorough understanding of the organization to create their own career path.
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Senior Director Strategy - Health Care - North America Are you a strategic mindedHealth Care Executive Leader that has a great handle on market trends and an outstanding record of continuing success addressing the opportunities that face the US and Canada? Then this career opportunity is for you. Summary of Responsibilities: Sodexo’s Health Care business segment is seeking a qualified strategy leader and professional for our North American portfolio. The Senior Director Strategy will be responsible for supporting the Senior Vice President Strategy, the Chief Executive Officer (CEO) and the rest of the Leadership Team of Sodexo’s Global Healthcare Segment with developing, communicating, executing, and sustaining strategic initiatives. The Senior Director Strategy will be responsible for the analysis, development, delivery and continued evolution of near, mid and long-term Healthcare business strategy and of a Strategic Plan that facilitates the delivery of sustainable, profitable growth in line with internal 3-5-year ambition and market commitments. With particular focus on the business in NORAM (North America, i.e. USA and Canada), the Senior Director Strategy will be responsible for driving the Strategic Planning process, the preparation of the Strategic Reviews, the Market & Competition Intelligence, as well as for select partnerships and special projects. Key Responsibilities Include:- Assess and monitor market and competition trends, build the intimate knowledge of the Healthcare market, and identify risks to current service offers and opportunities to build or acquire into new markets or services: including but not limited to assessing the current and future competitor landscape (traditional competitors and disruptors), working in close collaboration with Healthcare Marketing to form strategies to address opportunities to further build service/market share and profitable growth. - Work in close partnership with North America Healthcare Executive Leadership Team (ELT) to drive the strategic planning activities, in line with the Global Healthcare strategic planning process: from defining and continuously adjusting the 5-year strategic plan ambition and key initiatives for Healthcare North America; to preparing the quarterly strategic reviews with the Global Healthcare Leadership; to driving deep dive analysis and strategic assessment on specific topics of relevance for Healthcare North America. - Form the acquisition strategies for Healthcare North America to enable strategic ambition in key areas, inclusive of leading participation in acquisition assessments, due diligence and engagement with Sodexo Group. - Actively work in partnership with the SVP Marketing, SVP Ops Support and SVP Transformation to form the collective execution and operating plan for Healthcare North America to underpin the delivery and operation of the Healthcare Strategy, inclusive of recognizing and taking corrective action where necessary. - Lead specific initiatives instrumental to the implementation of the Healthcare North American strategy or Global Healthcare Strategy, that could include partnerships development, pilots, special projects. - The successful candidate must have the demonstrated skills and qualifications to execute on the following: - Healthcare experience: a minimum of 5 years work experience in the Healthcare sector in North America ( US and Canada); deep understanding of the key trends and challenges facing the Healthcare sector. - 7-10 years experience with strategic planning or partnership development in Healthcare, in consulting or in a Healthcare provider or payor within US and Canada . - Experience formulating and deciding strategy for a comparable business. Experience in corporate setting preferred. - Business acumen: understanding of business drivers & levers that can be pulled to grow top and bottom line. Technical skills: - Strong analytical and problem solving;- Ability to develop complex financial analysis and business plans;- Good project management skills Soft skills:- Independence of mind combined with sound business judgement;- Good interpersonal skills to engage company executives;- Strong communication and influencing skills;- Strong team management; - A demonstrated track record of achievement in their career to date and with a proven ability to deliver.- Ability to work at all levels within the organization. Come join a growing company and business segment and take your career to new heights at Sodexo!
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Senior Director, Risk Management, Sodexo North America This position reports to Sodexo North America SVP and CFO with significant interaction and alignment with the head of Sodexo Global Risk Management. The position has five direct reports and offices in Gaithersburg, Maryland.This position is Sodexo’s most senior corporate risk management position in North America. It includes all leadership aspects of property, casualty and liability insurance; risk management; and claim management. Emphasis on data and analytics extends to directing actuarial analysis; forecasting, budgeting and allocating total cost of risk, risk optimization, and use of risk management information system.This position procures all property and casualty insurance specific to North American operations as well as coordinating the North American exposures included in global insurance programs. Management of broker and insurer relationships are key to success. The ability to effectively communicate risk and claim management issues, challenges and alternatives to senior management is also important.Experience required is at least 10 years of relevant corporate risk management knowledge. Managerial experience is also required as the position will have at least 5 direct reports of various levels of seniority and responsibility. Industry certifications attained can be CPCU, ARM or most preferably RIMS-CRMP. Strong knowledge of insurance industry is required in terms of Workers’ Compensation, General & Products Liability, Auto/Fleet Liability, Employment Practices Liability and Wage & Hour, Property and Cyber.A successful risk management leader in Sodexo requires the following attributes:- Highly analytical and organized- Strong business acumen and presence- High personal credibility and ethics- Comfort and experience operating at a senior level in the organization- Excellent interpersonal, oral, written and presentation skills- Strong leadership skills including the ability to build and manage a large and diverse team in a matrixed, multi-cultural, global environment- High degree of initiative, self-motivation, and professional integrity- Results orientation and drive to surpass expectations.- Interest and demonstrated ability to develop others while being a role model- Strong project management skills with demonstrated success leading project team while operating under pressure with strict deadlines- Strong orientation toward and support of corporate diversity and inclusion excellence- Willingness and capability to make and communicate tough decisions as well as potentially difficult and challenging concerns.
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Sodexo is currently searching for a Senior Financial Applications Architect. This position is based in Buffalo, New York and will report to the Director Data Analysis / Presentation. This position will lead the technology of planning tools in North America working closely with business partners within Financial Planning & Reporting. Responsibilities:- Function as the IT SME for Planning (budgeting , forecasting) solution set.Collaborate with financial business partners on solutions.- Build application architecture which support business growth and operational / analytical reporting needs.- Stabilize maintenance on existing planning tools developed in Excel Models and Longview. Build a technology roadmap, and lead the evaluation, design, build, and implementation of new tools which enrich the data collection and associated analytics.- Execute the roadmap and manage the integration of solutions.- Manage solutions across BI team resources including Engineering, ETL, Data Architecture, DBA’s,- Reporting, Analytics, Advanced Analytics as needed.- Implement guidelines and best practices for systems documentation, training material, and deployment approach.- Manage projects relative to the subject area and align to Noram PMO processes. Co-ordinate with global resources as needed. Qualities:- Requires effective communication with a strong business acumen and strong technical skills- Ability to effectively interact with technical team members and senior level management- Strong work ethic with attention to detail- Excellent problem solving skills- Creative individual with a track record of building and implementing innovative solutionsTechnical:- Experience with Microsoft reporting solutions- Experience with advanced excel based solutions with a focus in planning scenarios- Comprehension of Longview capabilities5 years experience with an enterprise planning solution (like Anaplan, Adaptive Insights, Longview,…)- Experience with Office 365, Microsoft Teams, etc…- Experience with Power BI, SAS, Tableau, SSRS, SSAS, Azure platform- Strong SQL writing and comprehension is required- Agile project management experiencewww.SodexoUSA.com
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Senior Manager, Supply Management - Food:Sodexo is currently seeking a Senior Manager, Supply Management professional for our Gaithersburg, MD office. These roles are responsible for the strategic sourcing process and management of purchasing national and regional contracts, in the food category. The ideal candidates should possess a supply management background, strong negotiation skills along with the ability to understand financial statements, data-based information systems, the ability to manage an RFP process, to communicate within all levels of the organization and an understanding of regional logistics. Key responsibilities include:- Continuous evaluation and improvement of procurement practices with expertise in sourcing for managed categories, budgeting and forecasting of supply chain revenue, analysis of spend to identify opportunities within non-contracted areas and ensuring a strategic sourcing process is fully implemented across all categories.- Lead Request for Information (RFI) and Request for Pricing (RFP) events, including preparation of bids, evaluation of bid proposals, and pricing negotiations. - Collaborate with leaders across all levels of organizations to identify opportunities for collaborative development of products and/or services that yield cost savings and revenue generation.- Negotiate Supplier Agreements that deliver value to market segments, including best price, service, quality and conditions, while also aligning to the organizational goals. - Manage supplier relationships through quarterly Business Reviews to ensure compliance with supply agreement terms and conditions and to strategize on new opportunities that deliver value to the organization.- Develop procurement programs that support Sodexo’s corporate initiatives including Supplier Diversity and “Better Tomorrow” sustainability goals.- Supports operational market segments with cost reduction strategies; unit openings and closings; implementation of supply chain programs and resolution of program challenges. Requirements:- Experience with supply chain food procurement contracts - Strong negotiation skills - Significant, broad knowledge and technical expertise in the managed categories to achieve results. - Understanding of commodity and market indices that drive the cost basis in the manufacture of category products managed by the position.- Understanding of contract terms, including but not limited to Insurance and Indemnification, termination clauses, audit provisions, and federal law.- Significant knowledge of RFI and RFP processes, and detailed scope of work generation to ensure an accurate bid response from qualified bidding parties.- Demonstrated ability to develop and nurture strong strategic supplier relationships that benefit the purchaser and the supplier. - Intermediate skill level with Excel Spreadsheets, Word and PowerPoint.- University degree or equivalent work experience that provides knowledge and exposure to fundamental supply chain theories, principles and concepts.
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Sodexo Corporate Services is looking for a Sr. Manager, Audio Visual to join our team at Fannie Mae in Washington DC! Sr. Manager, Audio VisualAudio Visual Services oversees all levels of audio visual services at client facilities which encompasses a full-service Conference Center, as well as meeting and conference rooms. This team member is responsible for the successful daily operations of a large enterprise audio visual system and related services. The position oversees the planning, set up and testing phases prior to events; ensures that the highest levels of customer service are met during the execution of events; and ensures that all technical issues are reported to the Director as needed and on a daily basis. The position is responsible for achieving both employee and customer satisfaction goals. The position works with the Director in managing the audio-visual staff: including recruitment; hiring; training and development; and ongoing individual performance management. Key Duties –- Oversee the audio-visual service to all events, ensuring user satisfaction to encourage repeat business and customer loyalty.- Oversees all administrative processes associated with the planning and service phases, as well as all internal and human resource processes.- Assist Director with scheduling and payroll for audio visual team.- Manges daily hire labor and rental equipment.- Delegate work assignments to audio visual team.- Responsible for creating and updating SOP as needed.- Develops staff training, cross training & mentoring programs.- Ensures that all audiovisual storage areas are clean and maintained, and that all equipment is properly stored and secured when not in use.- Contributes to regular and effective communication between the event, audio visual service staff and other managers in determining best practices and setting standards- Contributes to regular planning to discuss upcoming events and identify potential challenges and ways to overcome those challenges prior to the event.- Works as a Senior Technician to lead event setup and operation of client events.- Use Crestron Fusion and ServiceNow to identify and remedy audio visual equipment issues.- Assists with the implementation of all corporate initiatives and promotions as they pertain to audiovisual services.- Continuously develops department to align with new trends/innovation in the industry.- Communicates and supports all facility safety and emergency procedures.- Promotes and supports workplace diversity and inclusion initiatives.Knowledge and Skills –- Knowledge of overall audiovisual operations that impact the department.- Avixa CTS Certification is preferred- Extensive knowledge of audiovisual and presentation equipment including Cisco codecs & WebEx, Qumu webcasting, Allen + Heath consoles, DMX and WDMX lighting, Shure and Dante digital audio, Crestron systems, robotic cameras and Analog Way Switchers.- Ability to adjust, align, troubleshoot and repair audiovisual systems to the unit level (board/component level not required)- Strong customer service and relationship management skills. Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.- Maintain industry knowledge with training, attending seminars, etc.This position offers a traditional Business and Industry, predominantly Monday through Friday, schedule. Accrue 3 weeks of paid vacation per year (first year pro-rated based on date of hire). Medical Benefits beginning date of hire, and 401K with company match eligible.
