You want high visibility, challenging opportunities and a rewarding environment. Sodexo is seeking a full-time Manager 2, Regional Operations Support to provide regional support in Environmental Services at Sodexo hospitals in the central Pennylvania, Baltimore and Washington, D.C. area. This position could last for up to 12 months and will provide an opportunity to train and highlight your skills working with multiple directors/general managers and reports directly to the Client Executive. While in this full-time role, you are encouraged to apply to permanent positions at any Sodexo location. Selected candidates must be able to travel as needed outside of your local geography. Could manage a team of up to 50 frontline employees, which could vary depending on the needs of the business. The successful candidate will need to be flexible to work a variety of shifts while supervising the EVS department for daily, weekly and monthly cleaning. This position is eligible for full-time benefits. Prior Environmental Services/housekeeping experience is required, must be results driven, understand employee engagement, and be committed to a winning culture. The successful candidate will have experience with EPIC, bed tracking, patient satisfaction, and possess strong computer skills. Preferred candidates will have experience in Environmental Services, Hotels housekeeping and/or Custodial Services, military service, and excellent customer service skills. Sodexo is seeking a true self-starter who can lead a team under minimal supervision. The successful candidate will: - be responsible for driving client and patient satisfaction scores;- provide a clean and safe environment for patients, visitors and staff and works closely with the Infectious Control department; - work with the Environment of Care Committee and Infection Prevention Director;- effectively manages the Unit Operating System; and/or- support a diverse and inclusive workforce.Is this opportunity right for you? We are looking for candidates who: - have experience leading and managing a team and is a leader who develops and motivates a team to exceed the expectations of clients and customers in service and the technical execution of a health care housekeeping system;- have experience driving customer service and/or guest satisfaction results in a health care environment is preferred; - possess strong leadership skills and can work independently to drive program compliance and reach project target dates of completion;- can analyze data, present and effectively communicate to all levels within the organization related to training, leading hospital committees and change management;- have experience effectively managing projects within agreed upon timelines;- are results and safety driven; - have in-depth knowledge of housekeeping systems and procedures;- have experience with vendor and contract management, as well as union and contract negotiations;- have experience improving patient satisfaction, and driving full compliance to HCAHPS, local, state and Joint Commission standards;- have 3-5 years previous custodial / housekeeping or similar management experience., in a hospital, health care experience preferred but not required;- have strong financial acumen and budget management experience; - can multi-task and set priorities;- are proficient with computers and other technology Learn more about Sodexo’s Benefits Not the job for you? At Sodexo, we offer Environmental Service/Housekeeping positions in Health Care and Senior Living locations across the United States. Continue your search for ES/Housekeeping jobs. PLEASE NOTE:Employees who work in Healthcare and Seniors are required to be fully vaccinated against COVID-19 as a term and condition of employment, absent a legally required exception, and are required to report their vaccination status and upload proof of vaccination via an online portal.
You want high visibility, challenging opportunities and a rewarding environment. Sodexo is seeking a full-time Manager 2, Regional Operations Support to provide support at Sodexo hospitals for the Gulf Coast region. This position will last for up to 12 months and will provide an opportunity to train and highlight your skills working with multiple directors/general managers and reports directly to the Client Executive. While in this full-time role, you are encouraged to apply to permanent positions at any Sodexo location. Selected candidates must be able to travel as needed outside of your local geography. If you have experience driving patient satisfaction and creating a positive patient experience in a healthcare setting, you're encouraged to apply! We are looking for candidates who will:- have oversight of day-to-day operations;- deliver high quality food service;- achieve company and client financial targets and goals; - develop and maintain client and customer relationships;- develop strategic plans;- create a positive environment; and- ensure Sodexo Standards are met.The ideal candidate:- has a work history demonstrating strong leadership skills, as well as previous supervisory experience and the ability to work collaboratively;- has culinary production experience and a strong background in safety and sanitation compliance;- has the ability to manage multiple priorities, demonstrate professional communication skills, and a passion for a high level of customer service;- can demonstrate the ability to prioritize tasks and exhibit flexibility to take on additional responsibilities as needed; and- can demonstrate working knowledge of Sodexo Food Management Systems (FMS) and The Market Connection (TMC), and is proficient in computer skills and report management experience.Click here for more information about Sodexo’s Benefits. Employees who work in Healthcare and Seniors are required to be fully vaccinated against COVID-19 as a term and condition of employment, absent a legally required exception, and are required to report their vaccination status and upload proof of vaccination via an online portal.
Regional Retail Operations Manager needed in New York, NY This person will be responsible for overseeing the day-to-day front operations to include, a high volume, fast paced retail environment, high end catering and physician dining. We are seeking a high energetic manager to guide staff, respond to customer needs and strive toward serving quality meals in a clean fresh environment. The Ideal Candidate will have- Background w/Food Retail similar environment.- Understanding for increasing retail food sales through: product placement and merchandising.- Be customer / guest oriented to enhance the dining experience.- Systems orientation for menus/graphics/costing/ordering and inventory/Point of Sale systems.- Flexibility to multi-task, delegate, review and adjust employee work schedules.- ability to manage, motivate, schedule and train hourly employees.What's in it for you? Working for Sodexo as the Food Operations Manager will provide you with the opportunity to contribute your skills to a company where patients are at the heart of everything we do. Sodexo offers clear career paths, growth and advancement opportunities, professional resources and training. Is this opportunity right for you? If your answer to the following questions is "yes", then please consider applying:- Sales/Marketing: Do you have the ability to successfully execute Sodexo retail programs?- Customer Engagement: Can you engage with customers in order to obtain honest and constructive feedback and suggestions?- Partnerships: Can you partner with our family of vendors and the community in order to help create special event opportunities for Sodexo?We are looking for candidates who can:- Identify internal/external customer needs and expectations- Ensure that Sodexo and customer goals are aligned and met- Educate and develop rapport with internal/external customers and promote partnerships- Promote a customer/client centered culture that strives to exceed customer and client needs - Coordinate all retail initiatives to drive sales growth and track resultsLearn more about Sodexo’s Benefits Not the job for you? At Sodexo, we offer Culinary positions in a variety of business segments, including Corporate, Schools, Universities, Government and Agencies, Health Care, Senior Living and Sports and Leisure locations across the United States. Continue your search for Culinary jobs. Working for Sodexo:At Sodexo, you will find the ingredients for a great culinary career. With benefits including schedules that encourage work-life balance, reimbursement of association dues and continuing education opportunities, you’ll enjoy an improved quality of life that’s unique in the hospitality industry.
Retail Food Service Manager needed in Warwick, MA for busy Healthcare Cafe Sodexo is seeking an energetic, self-motivated Retail Manager with a passion for innovation and excellence to join our retail team at Kent Hospital in Warwick, RI The Retail Manager will be an exceptional leader with the ability to direct, mentor, and retain a team with strong communication skills. The Retail Manager ensures smooth operations, delegates tasks, and ensures all customer and client goals are met and exceeded. This Retail role will be part of expanding business within Kent. The Retail Manager will oversee the grab and go coffee retail area. Shifts will be varied and weekend/ holiday rotations are required. We are looking for candidates who can:- implement performance improvement and quality assurance programs targeted to improve customer satisfaction;- monitor daily retail operations - monitor cafe- interact with customers and the nursing staff;- perform assessments, training, stocking/inventory of the retail areas; and- perform some HR functions and direct supervision of hourly associates.The ideal candidate will have the following:- Excellent leadership and communication skills with the ability to maintain the highest of standards and implement company policies- Previous experience working in a high volume healthcare facility, a plus- Supervisory or management experience a huge plus, preferably in health care, hospitality, and/or restaurants Learn more about Sodexo’s Benefits Not the job for you?At Sodexo, we offer Culinary positions in a variety of business segments, including Corporate, Schools, Universities, Government and Agencies, Health Care, Senior Living and Sports and Leisure locations across the United States. Continue your search for Culinary jobs. Working for Sodexo:At Sodexo, you will find the ingredients for a great culinary career. With benefits including schedules that encourage work-life balance, reimbursement of association dues and continuing education opportunities, you’ll enjoy an improved quality of life that’s unique in the hospitality industry. Sodexo COVID Vaccine Mandate Details: Employees who work in Healthcare and Seniors are required to be fully vaccinated against COVID-19 as a term and condition of employment, absent a legally required exception, and are required to report their vaccination status and upload proof of vaccination via an online portal.
The Manager 3, Regional Operations Support (ROSI) has overall responsibility, or a portion of an on-sight operations area (ie Food, ES, Clinical, Culinary, Facilities, CTM) as assigned by the Client executive. In this role, the ROSI has direct accountability for executing Sodexo systems, programs, resources, tools, and talent management that drives operational excellence and our service commitments that are: Predictable, Reliable, and Repeatable. Primary Responsibilities: Client / Customer Service - 20%- Navigates the client organization through effective communication while influencing and persuading at multiple levels. Seeks to collaborate for win-win outcomes. - Effectively partners with client and Sodexo stakeholders to drive successful outcomes.- Complies with all client policies and procedures.Operational Excellence - 20%- Owns, drives, and measures operational excellence outcomes of Sodexo and client.- Effectively deploys, embeds and ensures Sodexo standardized processes are in place.- Creates a continuous quality improvement culture that drives operational efficiencies.- Drives change and creates a culture where change is embraced and operationalized. - Brings innovation to client organization through deployment of Sodexo programs and brand.- Utilizes data driven decision making processes around operational expenses and performance outcomes to drive continuous improvement and celebrate successes.Analysis & Decision Making - 20%- Utilizes tools within Sodexo Healthcare to drive and manage middle of the page (Labor Expense, Raw Materials) to deliver positive outcomes. - Accountable for effective utilization of labor resources.- Analyses data such as labor and turnover reports, etc. to engage in data driven decision making around talent.- Brings insightful analysis to issues using data, logic, benchmarking, and leading practices in decision making to determine best solutions for the business. - Effective risk management by ensuring consistent regulatory and legal compliance. - Compliance with supply chain management requirements.- Knows, understands and effectively manages comprehensive unit finances including both Sodexo and Client budgets. - Set operational goals with key metrics and ensures quick analysis of variances to ensure a prompt resolution and mitigate adverse impact on our clients or our performance.- Delivers predictable top and bottom-line results at the site, relentless focus on driving efficiency, and makes difficult decisions.- Effectively delegates operational responsibilities to appropriate individuals / positions. Safety - 20%- Ensures that individuals performing service-related tasks have the competence to do so without putting the health and safety of themselves or others at risk.- Behaviors include: Working as a team for safety - Communicating Effectively for Safety - Managing Safety Risks - Optimizing Human and Environmental Factors - Recognizing, respond and reporting incidents - Adherence to all operational safety practices and protocols- Drives a safety culture throughout the team.Talent - 20%- Ability to effectively manage critical aspects of Human Resources (ie. Leadership, People Management, Employee Relations, etc) to support individual and team development and drive operational outcomes.- Creates a culture of continuous learning and development for self and those within the unit assigned.- Develops rigorous plans to continually enhance employee engagement and recognition
You want high visibility, challenging opportunities and a rewarding environment. Sodexo is seeking a full-time Manager 3, Regional Operations Support to provide support at Sodexo hospitals for Ardent Health located in Albuquerque and Roswell, NM. This position will last for up to 12 months and will provide an opportunity to train and highlight your skills working with multiple directors/general managers and reports directly to the Client Executive. While in this full-time role, you are encouraged to apply to permanent positions at any Sodexo location. Selected candidates must be able to travel as needed outside of your local geography. This position is eligible for full-time benefits. The ideal candidate will be a Registered Dietitian licensed in the state of New Mexico with at least 5 years of food service experience working in a healthcare setting. We are looking for candidates who will:- have oversight of day-to-day operations;- deliver high quality food service;- achieve company and client financial targets and goals; - develop and maintain client and customer relationships;- develop strategic plans;- create a positive environment; and- ensure Sodexo Standards are met.The ideal candidate:- has a work history demonstrating strong leadership skills, as well as previous supervisory experience and the ability to work collaboratively;- has culinary production experience and a strong background in safety and sanitation compliance;- has the ability to manage multiple priorities, demonstrate professional communication skills, and a passion for a high level of customer service;- can demonstrate the ability to prioritize tasks and exhibit flexibility to take on additional responsibilities as needed; and- can demonstrate working knowledge of Sodexo Food Management Systems (FMS) and The Market Connection (TMC), and is proficient in computer skills and report management experience.Click here for more information about Sodexo’s Benefits. Employees who work in Healthcare and Seniors are required to be fully vaccinated against COVID-19 as a term and condition of employment, absent a legally required exception, and are required to report their vaccination status and upload proof of vaccination via an online portal.
Fast Paced, Problem SolvingDo you thrive in a fast-paced environment where change is the only constant?As a natural problem-solver, you thrive on challenges. You’re also an expert at implementing solutions.Do you enjoy a high energy, fast paced environment? Sodexo is seeking a Manager 3 Regional Operational support for a hospitals in the New England Area. This position will be utilized for patient engagement and driving overall satisfaction. The Manager 3 Regional Operations Support (ROSI) has overall responsibility, or a portion of an on-sight operations area (ie Food, ES, Clinical, Culinary, Facilities, CTM) as assigned by the Client executive. In this role, the ROSI has direct accountability for executing Sodexo systems, programs, resources, tools, and talent management that drives operational excellence and our service commitments that are: Predictable, Reliable, and Repeatable. This primarily a day shift position, however depending on the need of the facility. We are looking for a candidate who:- has experience leading and managing a team- has experience driving customer service satisfaction results- possesses strong leadership skills and has the ability to work independently- safety driven- provides a clean and safe environment for patients, visitors and staff- strong Environmental Service Skills Employees who work in Healthcare and Seniors are required to be fully vaccinated against COVID-19 as a term and condition of employment, absent a legally required exception, and are required to report their vaccination status and upload proof of vaccination via an online portal.
Lead a team where engagement, productivity, and innovation are born. Sodexo is seeking a Business Improvement Manager to join our healthcare team to support our UNC Healthcare system for the purpose of deploying business improvement and process change initiatives. The successful candidate will need to live within the local NC area close to the accounts. This role will be the primary resource of Lean expertise for a healthcare system and will lead on-site teams through the implementation of Lean, Kaizen and other business improvement initiatives. This role will be responsible for leading change, training, coaching, and mentoring our teams to adopt optimized processes at their sites. This role will be critical in the development, deployment, and maintenance of engineered labor standards. The Manager will also identify, train, coach, develop process change agents, direct reports as well as high potential future leaders. The successful candidate will:- Develop an operational understanding of all relevant current state processes as well as client priorities at assigned locations ensuring solution fit for purpose- Identify and execute business improvement initiatives to ensure ROI targets are achieved- Develop, deploy, and maintain engineered labor standards at assigned locations- Assist in training operations staff on Lean Principles such as work sampling, root cause analysis, and corrective action plans- Provide budget guidance to Healthcare Operations teams regarding disruption, loss of productivity costs, and startup costs as it relates to projectsOrchestrate and Lead Change Initiatives- Understand national and global operational strategy as well as specific client needs in assigned area and funnel innovation and opportunity requests to IE director- Effectively utilize the IE Business Improvement model to filter, scope, and prioritize change initiatives ensuring both a cohesive national strategy and key local needs are met- Identify high potential team members within the organization and recruit, coach, mentor them in leading and implementing change initiatives Talent- Identify high potential associates within the organization and recruit, coach, mentor them in leading and implementing change initiatives. - Lead a culture of continuous learning and development. Learn more about Sodexo’s Benefits Is this opportunity right for you? We are looking for candidates who have:- 7 or more years work experience with process improvement projects - 5 or more years work experience in facilities (e.g., maintenance, plant operations, engineering services, grounds, custodial/environmental, or transportation) or food (e.g., food services or operations, concessions, retail sales, store operations, or vending) - Data and statistical analysis, technical proficiency: Enterprise Resource Planning systems, databases, advanced Microsoft Excel- Training and coaching- Leadership, emotional intelligence- Continuous improvement, creative problem solving- Experience in Lean, Six Sigma, and other Continuous Improvement methodologies and tools (NOTE: typically at a Green Belt level)- Education or experience in industrial engineering Please Note:Employees who work in Healthcare and Seniors are required to be fully vaccinated against COVID-19 as a term and condition of employment at Sodexo, absent a legally required exception, and are required to report their vaccination status and upload proof of vaccination via an online portal.
We have an exciting opportunity for a Manager, Entegra Paid Digital Mediato join our team. This role reports to the Senior Manager, Marketing Automation as part of the Marketing Operations and Customer Insights team that interfaces across MSDC SDR team, Sodexo Brand and Communications team, IS&T team, and Sales Enablement team. This is a remote opportunity, candidates can reside anywhere within the U.S. This role is responsible for developing, implementing, and optimizingdigital media strategies across Paid Search (PPC-Google Ads), Paid Social (LinkedIn) and Programmatic campaigns. We are seeking a talented individual who is self-sufficient, detail-oriented, and willing to hustle to help the marketing team meet our Demand Generation goals. Key responsibilities include the following: - Develop, execute, and maintain ROI-focused Google &LinkedIn campaigns for Entegra division of Sodexo. Oversee pacing, budget management and reporting functions. - Collaborate with internal and external media operations teams to monitor ad placements across multiple ad exchanges and platforms. - Implement ways to continuously optimize conversion rates ofpaid media campaigns through keyword strategy, ad copy, ad creative, tags (pixels), extensions, bid pricing, cost per conversions, cost per click, and target audience optimizations. - Advise on best practices to improve website performance using Landing Page and Form optimization. - Compile reports on paid media campaigns for the marketing team with comments and analysis on campaign performance - Set up and maintain correct configuration and placement ofConversion Tracking and Retargeting Pixels to support campaigns. - Maintain knowledge of our competitors and provide insights on how to capitalize on the finding - Effectively communicate with business stakeholders and partner teams regarding campaign goals, requirements, and timelines. - Research and inform marketing team on the latest trends with PPC, Paid Social Advertising, and digital advertising/targeting. The ideal candidate will possess the following knowledge and skills: - 3+ years of combined experience hands-on managing Paid Search, Paid Social and/or Programmatic campaigns with industry-leading vendors preferred (i.e. Google, LinkedIn, etc.). - Problem-solving and critical thinking; the ability to develop solutions amid complex environments, seek multiple alternatives, and develop recommendations. - Ability to work independently, demonstratable history of self-management, decisiveness, and leadership. - Ability to collaborate cross-functionally and appropriately communicate paid media strategy, results, and opportunities for improvement. - Proficiency with analytics tied to B2B campaigns (extensive Google Analytics experience with ability to quickly learn and integrate new features/functions). - Strong responsiveness, and attention to detail to deliver positive ROI on ad spend. Preferred experience: - Knowledge/history managing closed-loop digital marketing campaigns will be well-received but not a requirement. - Account-Based-Marketing (ABM) experience also a bonus, but not a requirement. Pay Suggestion: $75,000-$100,000 annually.
Sodexo is currently seeking a Supply Manager for Healthcare Services. This role is responsible for the strategic sourcing process and management of Healthcare service contracts in various aspects, in the categories that support our Healthcare Technology Management operation at University Hospitals in Cleveland Ohio, which consists of a 14 acute care hospital health system and multiple ambulatory physician locations. The ideal candidate should possess an understanding of Healthcare environment, strong negotiation skills along with the ability to understand financial statements, understand client contractual vendor requirements, key performance indicators and associated potential financial penalties, data based information systems, the ability to manage an RFP process, and communicate within all levels of the organization. The ideal candidate will have experience in Healthcare Technology through direct supply chain management, operational involvement or demonstrated experience in the vendor service/ manufacturing environment Key responsibilities include:- Continuous evaluation and improvement of procurement practices with expertise in sourcing for managed categories, budgeting and forecasting of supply chain revenue, analysis of spend to identify opportunities within non-contracted areas and ensuring a strategic sourcing process is fully implemented across all categories.- Lead Request for Information (RFI) and Request for Pricing (RFP) events, including preparation of bids, evaluation of bid proposals, and pricing negotiations. - Collaborate with leaders across all levels of organizations to identify opportunities for collaborative development of products and/or services that yield cost savings and revenue generation.- Negotiate Supplier Agreements that deliver value to market segments, including best price, service, quality and conditions, while also aligning to the organizational goals. - Manage supplier relationships through Business Reviews to ensure compliance with supply agreement terms and conditions and to strategize on new opportunities that deliver value to the organization. Requirements:- Experience with Healthcare Technology Management-based supply chain procurement contracts is important for this role.- Experience with Healthcare Service Level Agreements; components of a Statement of Work; Work and Purchase Order Processes.- Requires strong negotiation skills as demonstrated by past historical success.- Requires significant, broad knowledge and technical expertise in the managed categories in order to achieve results. - Complete and thorough understanding of commodity, labor and market indices that drive the cost basis in the category managed by the position.- Basic understanding of contract terms, including but not limited to Insurance and Indemnification, termination clauses, audit provisions, and federal laws applicable to the contract.- Significant knowledge of RFI and RFP processes, and detailed scope of work generation to ensure an accurate bid response from qualified bidding parties.- Demonstrated ability to develop and nurture strong strategic supplier relationships that benefit the purchaser and the supplier. - Develop procurement programs that support Sodexo’s and clients initiatives including Supplier Diversity and Sustainability Goals.- Supports operational team with cost reduction strategies; unit openings and closings; implementation of supply chain programs, contracts and resolution of program challenges.- Intermediate skill level with Excel Spreadsheets, Word and PowerPoint. Smartsheet a plus.- Capable of working with general counsel to request and review new business subcontractor services agreement templates to align with each region associated with client facilities- Proficiency in database management and organizing supporting documentation associated with negotiated agreement edits- University degree or equivalent work experience that provides knowledge and exposure to fundamental supply chain theories, principles and concepts.Desired Skills, But Not Required:- Demonstrated experience and familiarity of the following Applications and/or areas:- System Database- Purchase Order and Contract Platforms- E-Procurement/Sourcing tools- Lean Six Sigma Working for Sodexo:How far will your ambition, talent and dedication take you? Sodexo fosters a culture committed to the growth of individuals through continuous learning, mentoring and other career growth opportunities, along with the performance of organizations. We believe it is important for our work to be meaningful to all who contribute to it, and we remain faithful to our mission, our core values and the ethical principles that have guided us since 1966. We support these values and help them thrive in each employee. We strive to make working for Sodexo a genuinely great experience with benefits to promote your professional, personal and financial well-being, and to improve your Quality of Life now and into the future. Our experiences with our over 50 million customers each and every day enable us to develop Quality of Life services that reinforce the well-being of individuals, improving their effectiveness and helping companies and organizations to improve performance … every day. Apply Today!Are you ready to start your Sodexo career? Apply today!
