Sodexo is looking for a Regional Operations Patient Service Manager in New York, N. This role is a temporary resource opening This is an 475 bed acute care facility with a cook chill , unionized (1199), hospital located in Brooklyn, NY. Position manages daily tray-line activities, including but not limited to patient rounding, tray delivery, patient tray assessment, service recovery.The ideal candidate will be well organized, able to delegate tasks and follow up with assignments to the staff, strong management and leadership skills and the ability to manage and develop a team of approximately 85 union front-line staff, 4 supervisors. Experience with HealthTouch is preferred but not required Job Responcibilities:- Have healthcare management experience a plus.- ServSafe certified and well-versed in regulatory and sanitation practices- Regularly analyze patient satisfaction data and implement additional measurements and action plans in these areas to achieve optimal unit performance.- Oversight of the Patient Services area, patient food service production, and diet office- Ensuring excellence in service quality and delivery schedules- Acting as the liaison between the dietitians, nursing managers and the units. This role will participate in patient safety, patient experience initiatives.- Working with the diet office to review and address any patient menu/meal concern. Daily patient meal rounding- Identifying process improvement initiatives and overseeing the implementation.- Employee training for compliance, safety, sanitation, customer service and HR Functions- Regularly analyzing patient satisfaction data and implementing additional measurements and action plans in these areas to achieve optimal unit performance.- Ensuring and driving efforts for Gold Check Standards & HACCP guide lines- Creating a positive environment and successfully motivating and managing a team of union hourly associates- Working with the culinary team staff to address any customer complaints or issues relative to food itemsCareers in Healthcare: Working for Sodexo in Healthcare allows you to offer patients, healthcare professionals and caregivers around the world the best healthcare experience possible while influencing patient satisfaction, as well as cost reduction and increased productivity for our clients. Sodexo’s unique CARES culture develops a dynamic atmosphere where employees are respected, turnover is low and career growth opportunities are created from within. Working for Sodexo:How far will your ambition, talent and dedication take you? Sodexo fosters a culture committed to the growth of individuals through continuous learning, mentoring and other career growth opportunities, along with the performance of organizations. We believe it is important for our work to be meaningful to all who contribute to it, and we remain faithful to our mission, our core values and the ethical principles that have guided us since 1966. We support these values and help them thrive in each employee.
Let your passion for people be the driver of your success at Sodexo. Through your leadership, your team will make a real impact every day! Sodexo is seeking an experienced Regional Operations Support Manager for Saint Joseph Hospital located in Lexington, KY. With 433 patient beds, Saint Joseph Hospital is one of the flagship hospitals in the Health System. While this position will be focused at Saint Joseph Hospital, it will also be responsible for supporting our hospital business across the region. This position is temporary and can last for up to 18 months. This position will support in day to day food operations of retail and patient services. This includes working closely with the Patient Services Manager to support patient services, patient satisfaction, and Sodexo programs. In addition to managing patient services, this position will also be responsible for working with the Retail Manager to support the retail operation based on business needs. Your success will be measured by your ability to:- Work with the culinary team and other managers to oversee daily operations to ensure a smooth flow of food services to patients;- Effectively manage a high volume patient tray line operation;- Exceed Sodexo standards for Gold Check and the patient experience;- Evaluate and develop service levels for the overall Patient Services Program; - Ensure company food and physical safety programs and standards are followed- Oversee cash handing processes, and POS programming and maintenance;- Maintain integrity of retail branded concept standards (national and in-house brands);- Manage the opening and closing the operation as well daily retail food service operations;- Ensure all needed signage (including digital) is in place;- Maintain all product merchandising, marketing and ordering standards are in place. The ideal candidate will have outstanding customer services skills combined with the ability to schedule and manage a diverse staff. The Food Operations Manager must be able to work flexible hours Monday through Friday with nights and weekends. This position will manage supervisors, employees, assist with scheduling, rounding and manage daily operations as needed. This position requires superior leadership skills, strong communication skills in both written and verbal, as well as financial acumen. Client/employee relations are critical to the success of this position. Learn more about Sodexo’s Benefits Not the job for you? We offer Food Service Management positions in a variety of business segments, including Corporate, Schools, Universities, Government and Agencies, Health Care, Senior Living and Sports and Leisure locations across the United States. Continue your search for Food Service Management jobs. Working for Sodexo:At Sodexo, you will find the ingredients for a great career in food service management. With benefits including schedules that encourage work-life balance and continuing education opportunities, you’ll enjoy an improved quality of life that’s unique in the hospitality industry.
Sodexo is seeking a Dining Room Executive Manager for MVHS Rehabilitation and Nursing Center, part of Mohawk Valley Health System. The Dining Room Executive will oversee all resident dining, in 6 different pantry areas. Looking for someone that is eager to make residents feel at home, make their experience special each and everyday. The ideal candidate: The successful candidate will also be involved in the management and training of staff, Sodexo CARES / FOSS program. - has a work history demonstrating strong leadership skills as well as he ability to work collaboratively- has the ability to manage multiple priorities, demonstrate professional communication skills, and a passion for a high level of customer service- Working with the clinical team to review and address any resident menu / meal concern - Identifying process improvement initiatives and overseeing the implementation- creating a positive environment; employee retention and moral- ensuring and driving effort's with Sodexo standards, Gold Checks, Food and Physical Safety- preparation for regulatory agents- working closely with the Operations Manager- computer programs Geri Menu, SAP and KronosWorking for Sodexo: How far will your ambition, talent and dedication take you? Sodexo fosters a culture committed to the growth of individuals through continuous learning, mentoring and other career growth opportunities, along with the performance of organizations. We believe it is important for our work to be meaningful to all who contribute to it, and we remain faithful to our mission, our core values and the ethical principles that have guided us since 1966. We support these values and help them thrive in each employee. We strive to make working for Sodexo a genuinely great experience with benefits to promote your professional, personal and financial well-being, and to improve your Quality of Life now and into the future. Our experiences with our over 50 million customers each and every day enable us to develop Quality of Life services that reinforce the well-being of individuals, improving their effectiveness and helping companies and organizations to improve performance … every day. Are you ready to start your Sodexo career? Apply now!
SUNY Downstate is looking for a Retail Manager (Regional Operations Manager 2) in Brooklyn, NY At this account for Sodexo, the Retail Manager will continue the process of implementing Sodexo retail standards. The Manager will lead and coordinate the department CARES training.oversee the patient dining program, oversee large retail cafe. Previous food service experience in healthcare preferred, but not required #LI The Ideal Candidate will have- Background w/Food Retail similar environment.- Understanding for increasing retail food sales through: product placement and merchandising.- Be customer / guest oriented to enhance the dining experience.- Systems orientation for menus/graphics/costing/ordering and inventory/Point of Sale systems.- Flexibility to multi-task, delegate, review and adjust employee work schedules.- ability to manage, motivate, schedule and train hourly employees.What's in it for you? Working for Sodexo as the Food Operations Manager will provide you with the opportunity to contribute your skills to a company where patients are at the heart of everything we do. Sodexo offers clear career paths, growth and advancement opportunities, professional resources and training. Is this opportunity right for you? If your answer to the following questions is "yes", then please consider applying:- Sales/Marketing: Do you have the ability to successfully execute Sodexo retail programs?- Customer Engagement: Can you engage with customers in order to obtain honest and constructive feedback and suggestions?- Partnerships: Can you partner with our family of vendors and the community in order to help create special event opportunities for Sodexo?We are looking for candidates who can:- Identify internal/external customer needs and expectations- Ensure that Sodexo and customer goals are aligned and met- Educate and develop rapport with internal/external customers and promote partnerships- Promote a customer/client centered culture that strives to exceed customer and client needs - Coordinate all retail initiatives to drive sales growth and track resultsLearn more about Sodexo’s Benefits Not the job for you? At Sodexo, we have CTM positions at numerous client locations across the United States. Continue your search for CTM jobs. Working for Sodexo:How far will your ambition, talent and dedication take you? Sodexo fosters a culture committed to the growth of individuals through continuous learning, mentoring and career growth opportunities.
Play an important role in the patient experience by creating clean, healthy and comfortable healing environments while advancing your career. Sodexo is seeking full-time temporary Regional Operations Support Manager 2 (ROSI) to provide regional Environmental Services support at Contra Costa Medical Center for the San Francisco Bay Metro Area. This position is a full-time temporary role with the duration of up to one year, you are encouraged to apply to permanent positions at any Sodexo location. Selected candidate must be able to travel throughout the Bay Area as needed. This position is eligible for full-time benefits. Our Sodexo Health Care Environmental Services/Housekeeping teams work to direct housekeeping operations at health care client locations, partnering with them to deliver innovative solutions. These teams also have responsibility for driving client satisfaction by providing stellar customer service via effective communication with all levels of hospital staff, as well as follow-through with action items that impact both client and patient satisfaction. At Sodexo Health Care, patients are the heart of everything we do. Our ability to create a clean, healthy and comfortable environment for hospitals is key to the full patient experience. The successful candidate will: - be responsible for driving client and patient satisfaction scores;- provide a clean and safe environment for patients, visitors and staff and works closely with the Infectious Control department; - work with the Environment of Care Committee and Infection Prevention Director;- effectively manages the Unit Operating System; and/or- support a diverse and inclusive workforce.Is this opportunity right for you? We are looking for candidates who: - have experience leading and managing a team and is a leader who develops and motivates a team to exceed the expectations of clients and customers in service and the technical execution of a health care housekeeping system;- have experience driving customer service and/or guest satisfaction results in a health care environment is preferred; - possess strong leadership skills and can work independently to drive program compliance and reach project target dates of completion;- can analyze data, present and effectively communicate to all levels within the organization related to training, leading hospital committees and change management;- have experience effectively managing projects within agreed upon timelines;- are results and safety driven; - have in-depth knowledge of housekeeping systems and procedures;- have experience with vendor and contract management, as well as union and contract negotiations;- have experience improving patient satisfaction, and driving full compliance to HCAHPS, local, state and Joint Commission standards;- have 3-5 years previous custodial / housekeeping or similar management experience., in a hospital, health care experience preferred but not required;- have strong financial acumen and budget management experience; - can multi-task and set priorities;- are proficient with computers and other technology; and/or- are bi-lingual with proficiency to communicate in the predominant native language of his or her team (Spanish preferred). Learn more about Sodexo’s Benefits Not the job for you? At Sodexo, we offer Environmental Service/Housekeeping positions in Health Care and Senior Living locations across the United States. Continue your search for ES/Housekeeping jobs. Working for Sodexo:Sodexo fosters a culture committed to the growth of individuals through continuous learning, mentoring and career growth opportunities.
We are the Communities we serve! This account is part of the SodexoMAGIC portfolio of business. Use your passion for service to create a positive impact and make a difference in the communities we serve! SodexoMAGIC is a joint Sodexo/ Magic Johnson venture and SodexoMAGIC promises to empower the communities we serve by offering best-in-class food & facilities management solutions, which create a positive impact and make a difference in the lives of our clients and customers. SodexoMAGIC offers our dedicated service via the following Sodexo segments: Corporate Services, Hospitals, K-12 Schools, Universities Transform on-site solutions that impact business success and client satisfaction. Sodexo is seeking a Manager 3, Regional Operations Support -Facilities and Engineering for one of our largest client accounts, Chicago Public Schools. Are You the One? Our clients depend on your expertise to help them to optimize their business. If you are a Strategic, Quality minded Professional with the ability to develop innovative technical solutions while successfully managing key performance indicators to drive strong business results, this may be the opportunity for you! Ideal candidate will be a leader that exhibits innovation, strategic thinking, client relations, team building and associate/leadership development. Is this opportunity right for you? We are looking for candidates who have: - A positive demonstrated track record of INNOVATIVE solutions in this new environment.- Experience in managing complex and sensitive operational challenges in Facilities Management.- 5 years work experience in facilities management (e.g., maintenance, plant operations, engineering services, grounds, custodial/environmental, or transportation)- Skilled in identifying issues, driving to root cause and able to negotiate solutions.- Exceptional customer service, relationship building and communication skills- Strong interpersonal skills to effectively deal with internal customers; foster open upward and downward communication Combine your proven knowledge of Facility Management and Operational Excellence expertise to help enhance existing client programs including short- and long-range planning and execute business strategy more consistently and reliably. Duties include but not limited to: - Responsible for preparation, execution and aftercare of Improvement Projects within the assigned work area.- Working closely with unit leadership define improvement plans and objectives that align to the business strategy – the Operational Excellence Roadmap.- Measure progress and targeting of results from improvement projects against the Operational Excellence Roadmap.- Coaching of change agents and management to ensure the maximum positive impact of the project.- Deliver proactive and effective communication related to improvement initiatives. Do you have a passion for finding Innovative solutions in this new environment? Have you created Initiatives to contnually support Facilities Organizational Excellence and improve safety, procedures, and processes to our daily operations? If so, APPLY TODAY to join our Team at Chicago Public Schools account. Learn more about Sodexo’s Benefits Working for Sodexo: How far will your ambition, talent and dedication take you? Sodexo fosters a culture committed to the growth of individuals through continuous learning, mentoring and career growth opportunities. Make an Immediate Impact. Sodexo is the North American leader for Quality of Life Services. More than 150,000 Sodexo employees work to improve the quality of daily life for our 13,000 client sites in North America. Sodexo partners with clients to help them attain their strategic vision by developing Facility Management service solutions that increase the effectiveness of their people, enhance their business processes and optimize their infrastructure, which deliver tangible outcomes. Our client portfolio spans multiple markets across the nation including education, corporate services, health care and government services, which means we can offer a career full of variety, challenge and tremendous growth opportunities. The SodexoMAGIC partnership represents the union of two global brands that operate at peak performance. Sodexo, a long-standing leader in “quality of life solutions” around the globe, and Magic Johnson Enterprises, the brainchild of NBA all-star Earvin Magic Johnson, who literally took the game to new heights. To learn more about SodexoMAGIC and read a message from Earvin “Magic” Johnson himself click here. At Sodexo, we offer Facilities Management positions in Corporate, Education, Health Care and Senior Living locations across the United States. See more jobs like this one here.www.SodexoFacilitiesCareers.com
Sodexo is seeking a Business Improvement Manager to join our Industrial Engineering Team! The Business Improvement Manager will be a primary resource of lean expertise for the Sodexo NORAM Healthcare service operations and will lead cross-functional teams through the implementation of Lean and other business improvement initiatives. This position will be virtual home office (covering accounts in the West Coast - based out of CA, CO, TX, NV, OR, or WA) and will require travel 70-80% of the time. This role will be responsible for leading change, training, coaching, and mentoring Operations managers to adopt continuous improvement programs and methods at their sites. This role will be critical in the development, deployment and maintenance of engineered labor standards. The Manager, BI will also identify, train, coach, develop process change agents, direct reports as well as high potential future leaders.The successful candidate will: Deploy Business Improvement & Process Change Initiatives- Develop an operational understanding of all relevant current state processes as well as client priorities at assigned locations ensuring solution fit for purpose.- Manage deployment of business improvement initiatives in a quality and timely manner to ensure ROI targets are achieved.- Develop, deploy, and maintain engineered labor standards at assigned locations.- Assist in training operations staff on Lean Principles such as work sampling, root cause analysis, and corrective action plans.- Manage annual budget for the team as well as making sure all projects are executed on time, on budget with expected result and ROI.- Provide budget guidance to Healthcare Operations teams regarding disruption, loss of productivity costs, and start- up costs as it relates to projects.Orchestrate and Lead Change Initiatives- Understand national and global operational strategy as well as specific client needs in assigned area and funnel innovation and opportunity requests to IE director.- Utilize appropriate continuous improvement and project management techniques to develop solutions for assigned projects.- Effectively utilize the IE Business Improvement model to filter, scope, and prioritize change initiatives ensuring both a cohesive national strategy and key local needs are met.- Establish collaborative relationships with internal and client key stakeholders to ensure successful implementation of quality, sustainable changesTalent- Identify high potential associates within the organization and recruit, coach, mentor them in leading and implementing change initiatives. - Lead a culture of continuous learning and development. Is this opportunity right for you? We are looking for candidates who have:- Data and statistical analysis, technical proficiency: Enterprise Resource Planning systems, databases, advanced Microsoft Excel (SAP, Oracle, Java, SQL, Tableau, etc.)- Leadership, emotional intelligence- Continuous improvement, creative problem solving- Industrial engineering- Project management / strong organizational skillsPreferred qualifications:- Lean Six Sigma Green Belt certification, PMP- Bachelors Degree in Industrial Engineering or equivalent experience- 5 years basic management experience- 7 to 10 years work experience with process improvement projects and/or project management5 to 7 years work experience in facilities (e.g., maintenance, plant operations, engineering services, grounds, custodial/environmental, or transportation) or food (e.g., food services or operations, concessions, retail sales, store operations, or vending) services, CTM, or Clinical NutritionLearn more about Sodexo’s BenefitsNot the job for you? At Sodexo, we offer positions that support a variety of career goals working in diverse business segments, including Corporate Headquarters, Corporate, Schools, Universities, Government and Agencies, Healthcare, Senior Living and Sports and Leisure locations across the United States. Continue your search today.Working for Sodexo:How far will your ambition, talent and dedication take you? Sodexo fosters a culture committed to the growth of individuals through continuous learning, mentoring and career growth opportunities.
Sodexo’s Clinical Technology Management services are rapidly growing! We are seeking talented individuals in the Clinical Engineering industry to join our Regional Operations Support Team. As part of this team, you will further your on-the-job experience under the direction of our reputable leaders while seeking your next career opportunity that meets your skills and qualifications in one of our existing unit locations or anticipated new business. Due to the location of our current business needs, the preferred candidate will reside in the Chicago or Cleveland area (other metro areas near a major airport may be considered, preferably in the Eastern region of the US). This position will require travel and could require a varied work schedule. This is an ideal opportunity for: - Experienced CTM professionals interested in starting a career with Sodexo- Experienced biomedical technicians or engineers desiring to go into management- Talented and motivated individuals who are looking to begin a leadership career in the clinical engineering field Learn more about Sodexo’s Benefits Not the job for you?At Sodexo, we have CTM positions at numerous client locations across the United States. Continue your search for CTM jobs. Working for Sodexo:How far will your ambition, talent and dedication take you? Sodexo fosters a culture committed to the growth of individuals through continuous learning, mentoring and career growth opportunities.
Are you a Certified Facilities Manager looking for your next big opportunity with one of the world’s largest Facility Management companies supporting one of the world’s largest pharmaceutical companies? If so this career opportunity is for you! Sodexo seeks an experienced Facilities Manager with experience managing total integrated facility services; including facility management, engineering, food and other soft services. This manager will manage several sites for a pharmaceutical client in PA, NJ, and MA. Travel up to 25% covering multiple locations - Oversees a portfolio of Commercial Office Buildings (approx. 400K Sq. Ft.) in Eastern PA, Northern NJ and Massachusetts with both hard and soft services.- Manages and accountable for an operating budget of approximately $7M- Directs grounds, landscape and sports field management and maintenance operations to ensure a safe and attractive environment, while enhancing the safety and durability of athletic fields.- Oversees maintenance of property infrastructure, e.g., building, roofing, parking lot.- Oversees amenity services such as A/V, Conference Room, Fitness, Distribution & Logistics, etc.- Provides oversight of Food Service Operations and staff in a best-in-class cafeteria- May oversee or manage renovations and/or constructions projects.- Oversees equipment and systems replacement or upgrades. Evaluates condition and function of building utility systems to determine needs and priorities for capital funding requests. Ensures building code compliance, proper installation and design practices for systems associated with minor or major maintenance and renovation projects.- Provides direction and oversight for the development and implementation of an overall emergency management strategy and BCP Plans.- Acts as a liaison between the client and regulatory agencies and/or authorities including building code compliance.- Provides and applies practical knowledge regarding building maintenance, e.g., operation of steam distribution systems, air conditioning and heating systems, building automatic control systems, water distribution, fire protection, sanitary and storm sewer operations, piped medical gases, electrical distribution and central utility plants for steam and chilled water. Works with construction or design teams if needed.- Manages all tradespersons, managers, supervisors and employees of the Facilities Department. Reviews and evaluates existing programs, services, policies and procedures. Develops recommendations for the DM and unit liaison concerning improvements and implements or guides implementation of new and/or modified programs, services, policies or procedures.- Communicates with client administrative and supervisory staff as well as external groups, agencies, contractors, architects and engineers to plan, organize, coordinate and/or communicate programs, services, policies and/or procedures.- Monitors flow and quality of work to assure timely completion of workload and adherence to facility’s standards and regulations.- Prepares and manages departmental budgets, which may include energy savings program. Prepares and maintains a variety of departmental records and reports.- Monitors work performance and preparing and/or reviewing performance evaluations for assigned personnel.- Establishes a safe work environment for employees by performing safety audits and inspections, conducting safety-related training, and maintaining on-going communications with employees. May be responsible for in-house fire response team. May be responsible for the in-house safety committee. Our ideal candidate will have: - A proven track record of successful Facilities Management leadership experience as demonstrated by articulated results and accomplishments;- Experience with food service and cafeterias management as a part of managing total IFM scope- Working knowledge of the following: mechanical, electrical, plumbing, HVAC, structural, safety systems, architectural, landscape and energy management;- Demonstrated business and financial acumen with a strong P&L understanding;- Exceptional customer service, relationship building and communication skills;- Strong Leadership skills with a focus on staff development and team building;- Certified Facilities Manager (CFM) is a plus- A Bachelor’s Degree in engineering or related fields is preferred. Learn more about Sodexo’s Benefits Not the job for you? At Sodexo, we offer Facilities Management positions in Corporate, Schools, Universities, Energy and Resources, Government and Agencies, Health Care and Senior Living locations across the United States. Continue your search for Facilities Management jobs.
Sodexo has an exciting opportunity for an experienced Facility Manager to manage moves, adds and changes for a flagship account located in Washington, DC. The MAC Manager will be responsible for leading office moves/arrivals and departures, ownership of the internal signage program and other assigned projects within the International Monetary Fund. The MAC Manager will ensure these programs are planned, managed and executed by the Sodexo team and vendor partners, providing service delivery aligned with key performance indicators and strategic outcomes. Services are to be consistently delivered with the standards expected for a Class A+ international corporate headquarters. - Support strategic planning, program management and execution across a wide variety of projects.- Assist project managers with the exchange and dissemination of information needed to meet targeted deadlines and ensure successful project delivery,- Plan, manage and execute work in accordance with performance metrics and KPI’s.- Provide required weekly, monthly, and quarterly reporting. while meeting the reporting requirements of the client. - Develop and lead change management templates across a variety of delivery models, as well as implementation and delivery.- Adapt quickly to change and adjust schedules and timelines as necessary. Flexible with additional or changing responsibilities- Continual process improvement and process excellence.- Identify and integrate FM best practices and innovative industry practices into the move processes. Our ideal candidate will have:- 5 years of move management experience in large, corporate environment.- 5 years of project management experience in large, corporate environment.- Intermediate knowledge of MS Office suite and applications including MS Projects, Visio and SharePoint. iOFFICE experience highly desirable.- Bachelor’s degree preferred- FMP, PMP, CFM preferred but not required Learn more about Sodexo’s Benefits Not the job for you? At Sodexo, we offer Facilities Management positions in Corporate, Schools, Universities, Energy and Resources, Government and Agencies, Health Care and Senior Living locations across the United States. Continue your search for Facilities Management jobs.